I had such a great experience with their customer service! They responded to me right away and were…read moreincredibly kind and attentive throughout the whole conversation. What I appreciated the most was how genuinely they listened to my needs and took the time to understand what I was looking for. It really felt like they cared about helping me and making sure all my questions were answered. The communication was quick, friendly, and very professional. I truly appreciated the attention and care!

WARNING! i got the clear and brilliance face laser. The laser severely burnt my face. My face is…read moreseverely red more than a week later. I am. praying Ii don't scar. They refused compensation on this treatment. GO SOMEWHERE ELSE!

Dr Erickson is AMAZING and Knowledgeable. She has helped me numerous times with issues and I highly…read morerecommend.

Dr Erickson is seriously talented! She performs magic and I'm thrilled with the results. I've been…read moreseeing her for several years and highly recommend her for any dermatologic or cosmetic requests. The Michigan Ave. office is beautiful, staff are warm, welcoming and attentive and I'm always confident that I am receiving the very best care.

I've had several appointments with Catie Barwood and each one was an amazing experience. She is…read moretransparent about treatments and procedures; she will not recommend or perform something that will not be beneficial or give the results you are looking for. Catie is also incredibly detailed in her work; the results obtained speak to her accuracy. Catie also has a kind and welcoming energy about her; appointments feel more like hanging out with your bestie, while feeling so safe and well cared for. I cannot recommend Catie enough.

The care I received from DR. FEW was exceptional. Dr Few listened attentively to my concerns and…read moreprovided personalized treatment that yielded an outstanding positive results. The entire team at the clinic displayed a high level of professionalism and made me feel comfortable throughout my visit. The result , and the overall experience were outstanding. I will definitely be a repeat Client and will recommend them to everyone I know."

First of all,  I couldn't have asked for a better doctor to do my body contour and breast…read moreaugmentation procedures. I'm really pleased with how everything has turned out. Dr. Weiner is very kind and he shows that he cares about his patients. He took the time to explain my procedure in detail and helps guide my decision about my surgery options, which made me feel very comfortable talking to him.  His staff were friendly and efficient.  I have nothing but only  positive experience there. I highly recommend Dr. Weiner if you are looking for a highly professional surgeon that will give you good results and most importantly safety operations.

Vicky is the best! She recommends and explains the best options for your skin and is very thorough…read morewith the treatment. She is a profectionist. I had BBL laser for my broken capillaries and my skin looks amazing. Highly recommend,

Very clean, modern cute med spa!…read more I first started going to Spa Derma in Lincoln park but have moved so west loop is more convenient. I see Ashley Heinz for my Botox and she is the absolute BEST!! Not only is she very thorough, caring, welcoming, knowledgeable, patient but also just very approachable. I have seen my fair share of aestheticians at various different Med Spa's . Let me tell you, Ashley has been my absolute favorite !! She just gives you the warm and fuzzies! She's always very positive and in a great mood! She never makes you feel rushed, and she always follows up after your appointment to check in! If you're feeling nervous about getting your first Botox injections or any fillers or any medical grade products, Ashley will definitely take care of you! Love that Spa Derma always has promos also!

I have been coming to Spa Derma for almost two years, the atmosphere is professional and welcoming…read more Love how my aesthetician Krystal takes care of my aging skin. I am not into make up and at 47 I am confident in my skin thanks to the care I am receiving. Just got my monthly Hydro Facial.

10/10 recommend. I come here for xeomin, laser hair removal and I just tried Virtue RF…read moreMicroneedling! I trust every provider implicitly and have had great results. The studio itself makes you feel like you're at home and I instantly feel relaxed. My "skin age" is even 4 years younger than my current one!

I wanted to give Chapter Aesthetic a try because of the January special for $99 hydrafacial, but…read morethe frustration isn't worth it. I've been trying to cancel my appointment. I called during open hours just before closing three days before the appointment and left a voice message because the prompt said the office was closed. I called again around 12p two days before the appointment and got the same prompt. Google and Yelp list the hours of operation are 9a-4p on Saturdays. First, their social media and telephone prompt urge people to go to the website to book. However, I did do that to schedule my appointment for Jan 19 and then was called to say that it was already blocked by someone else and that the regular practice is the website double books. When I asked the woman then how do I guarantee my appointment she said always call to book. Given that I have been calling to try to cancel and no one answers, I can only imagine calling to book would be just as frustrating. I have called the 701-219-7933 number that goes straight to voicemail. I have called the 312-257-3049 number almost half a dozen times and it goes to voicemail saying it's closed when the call is during the hours of operation. Maybe they cancelled my appointment based on my voicemail but I definitely never received a confirmation of cancellation. I have to say this is my first experience with Chapter Aesthetic and it has proven to be one that will deter me from rescheduling. I have used Face Foundrie and will continue going there due to ease of booking, cancelling, and overall service.

Tldr: left before receiving service due to deceptive business practices and upcharging advertised…read moreprice of product, despite posted price online and confirming over the phone I had an appointment with Dr. Sabau at the Old Town Medspa, Naava River North location. We discussed what I was there for and what she would be providing. Upon telling me that she would be providing me a certain product (at 22 units) at the price posted online ($5 per unit), she then said that she dilutes the product and would be giving me approximately 60 diluted units of the product. I asked how much of the product I would be receiving in total, because we had talked about and agreed upon 22 units, and she confirmed it would be 22 units of full product. I then stated that based on the price indicated online, and confirmed over the phone with me, I was expecting to pay $5 per unit, which would be approximately $110 total. Dr. Sabau told me that even though I am receiving real 22 units and that the online price is $5 per unit, I would be expected to pay extra because she arbitrarily diluted the product to 2.5 times less than the full product, and would be responsible for approximately 60 of these diluted units. She continued to say that the online price is misleading and that it is more like $12 per unit to account for the diluted product they provide. It is importantly to note that at no time while booking my appointment was I told the product would be diluted, nor was I told what the product was filled with meaning she was trying to give me an unknown substance along with the service I was there for. I left shortly afterwards and while I don't know if this is an aspect of the company having deceptive practices and advertising, or if Dr. Sabau was going rogue and overcharging her customers, I left bewildered and completely unsatisfied over being flagrantly lied to, wasting my time coming to Old Town Medspa at the Naava location. While I cannot speak to the quality of service because I left without continuing with my service, please beware this company and location that they were caught changing the advertised price of a product.

Drs. Nael Gharbi and Shazel Gharbi are both so kind and talented, their staff is also beyond…read morewelcoming - great med spa!

I've seen Lauren for quite a while now for everything from dermaplaning and Daxxify to BBL, and…read moremost recently SkinPen microneedling. I just started a series of three treatments with the AnteAGE add-on, and I can honestly say it's been a game changer--not only for recovery, but for my results. Here's the thing about microneedling...anyone can perform the treatment, but not everyone has the education and experience to know what depth to use, where to treat, and how to customize the treatment to your skin to get the best results. That's what makes all the difference. I'm not the type of patient who says, "Just do whatever you think," but with Lauren, I honestly do. She has taken the time to get to know me, my skin, and how it responds to different treatments. Because of that, I completely trust the protocol she recommends, knowing it's based on my goals- If you're considering microneedling, don't just look for someone who owns a SkinPen. Find someone who truly understands how to use it. Lauren's knowledge, attention to detail, and genuine care are exactly why she'll have me as a patient for a very long time. If you've been thinking about starting a microneedling series...do it. Healthy, beautiful skin starts with a strong foundation, and this is one of the best investments I've made in mine.

What a luxurious spa with the friendliest staff! I was curious about this spa hearing that it was…read morelocated inside Nordstrom, but the prior reviews had me curious. Walking in the seating are is light and airy with all of the products displayed neatly. I was greeted warmly by the staff and asked if I wanted water. After the initial intake form, which only took about 3 minutes, I was brought back to my room. The rooms are very clean, comfortable, and relaxing. I had the pleasure of working with Julia today for my Diamond Glow facial. She was informative, personable, and so wonderful explaining the entire process and benefits. I was provided a towel wrap and a warmed bed for my facial. This facial left my skin feeling so light, clear, and glass like. I felt like months of gunk was removed from my face! Overall, incredible experience with such warm and friendly staff. I will definitely be returning!