Excellent service... got me an appointment when I needed, service preformed quickly, really…read morefriendly staff! (I was in Willows visiting friends...)

FUCKING AMAZING! We are 4 hours from home have another 6 hours to get to our destination and our…read moretruck decided to put itself into 4 hi. They got us in and back on the road in record time! It was a funky odd situation but they were super nice, helpful and amazing! One of the best diesel mechanics for sure! Tearin is SUPER knowledgeable and a great customer service attitude. Bonus they have a cat and dog to keep you company. My dogs give it 4 paws up ( 5 bone review) and we give them 5 stars! Price was great too! I forgot to get her name but the service advisor was sweet, accommodating and made us feel taken care of also!

Willows Tire and Auto Care saved us! Our tire blew out on Highway 5 late in the day. We were much…read moretoo far from home to drive the whole way on our spare donut tire. We would have to wait for AAA to come, have them install the spare, then try to get to a tire shop before closing time to get a regular tire installed. It was getting late and AAA was taking its time. It looked like we'd have to find a place to stay overnight to get a tire installed the next morning. We called around. Alex at Willows Tire and Auto Care offered to come out and install a new tire right there on the roadside. He came quickly, and worked long past his regular closing time. (We had him install two tires, since it's best to change them In pairs.) This saved us a lot of money and a day's delay in our trip. Thanks, Alex!

These guys saved us. We were also on a road trip to Oregon from California and discovered (at 5…read moreminutes to closing time!) that we had a nail in our tire and losing air at an alarming rate. They fixed us up at such a low price I had to tip them so we could manage our guilt feelings! Much love honor and respect to you guys!

I'm newer to Willows area, and neighbors suggested I reach to Devin. So glad I did! He is one of…read morethe nicest and most professional mechanics I've ever encountered. As a woman especially, it's always a bit scary when dealing with men who often want to scam you. NOT the case with Devin. He made the whole process super easy. I was able to book an appointment day/time with no issues. He came out and diagnosed the issue with my jeep right away. Repaired it and gave me helpful follow up recommendations. Will only use him moving forward!

Devin Wammack came to the rescue! The alternator died on my trip back to San Francisco while…read morepassing through Willow, CA. I called every other mechanic in town and no one would help me. Before I spent $250 having my car towed to the next town I tried Devin again. He said he could get to me in two hours and did just that. Working in the parking lot of the O'Reilly's Parts store, he had to take my engine half apart to swap out the alternators. After he was done my 2013 Golf TDI is running better than ever. If you need a mechanic two thumbs up for Wammack Automotive. He's a master mechanic who can fix whatever you're driving.

What a great experience dealing with GillsMotorworks. My wife drove up to Chico from Southern…read moreCalifornia when her brake lights started flashing that she needed immediate service. I was out of town so I wasn't much help. I called Patrick at 5 o'clock on a Sunday. Patrick didn't answer the phone because they were closed, but he immediately called me back. I told him the situation that my wife needed to have her brakes done immediately. My wife had a prior appointment at 8 AM that she couldn't miss so Patrick worked around her schedule and met her at 7 AM. By 12 o'clock my wife's brakes were completely redone and she was back on the road. Can't thank Patrick enough..

Custom Interior damaged with ZERO reimbursement after a month…read more I brought my vehicle in and payed over $2,000 for some simple motor work and keep in mind that this is how I was treated after paying so much; Upon returning home with my car that day I noticed that my brand new custom shift boot was covered in grease and had been attempted to be cleaned resulting in even more damage. It was installed about 3 weeks before this incident and was in perfect condition. It is a $50 custom made shift boot that took a $75 trim piece to make so this is going to cost me about $150 out of pocket to replace myself which is totally not cool. I took it upon myself to get in touch over the phone, where I was first accused about lying in regards to the damages, and was then mocked and made fun of by the owned Patrick for supposedly "just being all butt-hurt about it" I really want others to avoid such a bad experience, especially encountering damages and losing money when you are already having to pay for work on your car. I do also have images of my car on their lift as proof to the date that this occurred.

Almost 2 years now and still taking my 2015 Camry Hybrid XLE to Chico Car Care…read more Great service, fair pricing and work quality are why Winston and I keep coming back

I went in today for a brake check since I had some squeaking and I was frankly uneducated on brakes…read moreand that information so I was heavily reliant on getting a good shop to tell me what's going . After going to another shop and no transparency with them, this shop was so helpful and is going to be my go to car shop. They were so kind and understanding and really were honest with me on what was needed and what wasn't needed. I Highly recommend this shop to anyone in Chico especially students.

Had an awesome experience with Brent, he not only figured out what was wrong with my car quickly,…read morehe came back when my battery died again when he didn't have to, and helped me get the store to honor my warranty! He set an appointment and got in touch as promised, was on time and just generally nice to work with! I highly recommend him for any automotive services you may require!

Solid and straight forward! And he stands behind his work! He didn't have to turn around and help…read moreme today, but he did! Fantasticly honest mechanic and my wife found him to be pleasant and just straight forward! Made my wife feel human and not like he was trying to play any games! I highly recommend! Thank you!

Service , was the best thing!! Spoke intellectually to me ,…read morei made decision . With extraparts sent withme

I argued with the receptionist trying to tell her that my car does not have a power steering pump…read moreit electric steering they still insisted I was wrong had to go to ford motor company they were right on top of it dirks auto u need to upgrade ur computer system or ur help

I'm a newbie to RVs and took a recently purchased '94 Foretravel U240 to North Valley Diesel…read moreyesterday and could not be happier with the dedication that Jeremy put into helping me get the CARB Clean Truck clearance. There was a glitch in communications between my CARB account and the NVD upload, but Jeremy went well above anything I could have expected. Customer service matters! And that is exactly what I got for my dollars from Jeremy and NVD. There is no doubt that any other shop would have turned my wallet inside-out based on the CARB difficulties, but Jeremy was straight up honest and really wanted to see me through this. The problem was with CARB (pretty sure a fault with my account setup - my mistake), not NVD. I will say, CARB did properly, and quickly, communicate with NVD and they eventually worked it out, so kudos to BOTH of them. I very highly recommend North Valley Diesel in Yuba City. You get what you pay for along with a lot of honesty, proper communication and effort to get the job done. In my own business, I appreciate communication and professionalism, and that is what Jeremy provided, so thank you! Dan

Never going to use this place again. The younger tech, John is awesome (he replaced our fuel…read moresolenoids in the past). John should open his own shop. The older tech, Jeremy, is a straight up a-hole. He his attitude, disrespect is just down right unprofessional. He won't listen to customer complaints especially if you are a female. Myself and my wife were diesel mechanics in the military and he treated her like she is lower than whale crap on the bottom of the ocean. He treats people like they don't know anything. I can see him scamming ladies that use them because they 'don't know vehicles'. He just cost this business a ton of money. I was going to use them for front end work, APPS replacement and turbo replacement... Not anymore! If you like being treated like garbage, use this shop. If you want to keep your dignity and sanity...go to NorCal Diesel on N. Polora. Juan values his customers!!

Amazing service and quality work. Ernie and his team know what they are doing. I trust this shopread more

I dropped off my 1965 mustang after talking to Ernie the owner and was told they will look at it…read moreright away and let me know what the car needs. Three weeks later he called me to tell me they can't work on the car but he will give me an estimate what it needs and how much it will cost. When i came to pick up the car it was all dusty and the roof and trunk were covered in oil. He came out apologized and kinda wiped it then charged me $160 for an estimate that he did not have ready and told me that he will email it to me and I am still waiting on that email since 12/5/2023. Very disappointing