One of the reasons I continue to go back to Spencer's Automotive is because they have always been…read morehonest with me and integrity is important. They could have easily sold me on replacing my timing chain, gears and all the parts that it takes to rebuild that area but instead I was advised that it would be best to have the transmission checked out first before spending $2500 to $3000 with them. The car is only worth about $5000 so it wouldn't be worth spending all that money on it to then have the transmission break down on me and I would have to spend another 4-5K. Thank you for honesty!

We really liked the people here and appreciated their honesty and diligence with our vehicle. We…read morewould highly recommend this business to friends and family. Excellent service, excellent quality, excellent value.

I'm newer to Willows area, and neighbors suggested I reach to Devin. So glad I did! He is one of…read morethe nicest and most professional mechanics I've ever encountered. As a woman especially, it's always a bit scary when dealing with men who often want to scam you. NOT the case with Devin. He made the whole process super easy. I was able to book an appointment day/time with no issues. He came out and diagnosed the issue with my jeep right away. Repaired it and gave me helpful follow up recommendations. Will only use him moving forward!

Devin Wammack came to the rescue! The alternator died on my trip back to San Francisco while…read morepassing through Willow, CA. I called every other mechanic in town and no one would help me. Before I spent $250 having my car towed to the next town I tried Devin again. He said he could get to me in two hours and did just that. Working in the parking lot of the O'Reilly's Parts store, he had to take my engine half apart to swap out the alternators. After he was done my 2013 Golf TDI is running better than ever. If you need a mechanic two thumbs up for Wammack Automotive. He's a master mechanic who can fix whatever you're driving.

They had me in and out insanely quick. Told me everything I need to know about what was wrong with…read moremy car. Frank told as professional, and made me understand what was going on even though I know nothing about cars. His Mom is a sweetheart and I loved talking to her while I waited. Overall it was an amazing experience and I would recommend them to anyone in town.

Most honest repair car place in town...Best in the entire area...Long time Orland resident with…read morelong family history in Orland...

everyone was super friendly and on top of things! they got my oil change done very quick!read more

Came in for an oil change and was very satisfied with the service. I used a coupon from the website…read morewhich saved me $15!

We were happily driving on I5 when our car showed multiple errors, the dashboard lit like a…read moreChristmas tree and and the car slowed and eventually stopped. We limped to Orland are were advised to check Orland Automotive. Lucky us! The person on duty checked the car, read the error log and cleared the codes. The car started up without any trouble and we continued on our journey. And the guy won't take the money for helping us out. Thank you, stranger, for saving the day!! Good people make all the difference in life.

If you want quality work for a reasonable price, Orland Automotive is the place to go! Justin there…read moreat the shop really cares about his customers and does quality work. Always gets me in quick and leaves me happy with reasonable prices and quality work!

These guys have consistently provided me with fast and efficient services for years! Trend…read morecontinues today when I went in for service and had another stellar experience, courtesy of technician Leonard. Leo firstly greets his customers with a genuine smile, made me feel welcome and in good hands in this professional environment. I was provided with additional information, clarifying possible services my vehicle required and the "whys" behind them. Managment (woopsy I didn't catch the name) was also very kind, informative and makes it a point to connect, and check in, displaying excellent customer care. In no time I was back on the road, my vehicle running smoother, feeling good about what I paid, as opposed to what it would've cost me at a dealership. I will continue to utilize Oil Changers for vehicle maintenance in the foreseeable future, and would highly recommend!

amazing customer service from Joshua. faster than most places. Will be returning to other locations…read morebecause I'm from LA

Took my vehicle in a for a coolant leak. Vehicle was diagnosed, estimate was provided along with…read morepictures of the issue, and the repairs were completed within the timeframe provided after authorizing. No issues with the work or the experience inside the shop. Would go back again with any future vehicle repair needs. Thank you!

This repair shop was great! The experience of booking my SMOG was super easy and was able to change…read moresome info after booking by texting the help number. the staff were friendly, the wait was short, and the waiting area was super comfortable! also the prices were very reasonable!

An unparalleled experience. Unicorn service. Can I give 6-stars? Honestly, read this…read more.. Day 1, Saturday, of a four week road trip, we drove from SoCal to Pleasanton, CA and heard a clicking sound coming from the rear end once we were off the freeway and could hear again. Since we were picking up our caravan partner and heading north, we needed to find a mechanic in NorCal, along our route and nearby. We used the VanAlert app (must have!) and found Westy World in Chico. I called the number (Saturday, remember?) to leave a hopeful message that they may be able to squeeze us in on Monday for a look-see. I couldn't leave a message because Brian answered! As we discussed the issue, Brian offered to stop-by Pleasanton on SUNDAY, after a nearby Van drop-off. We met at a roadside parking lot and Brian crawled under the van to find and definitively diagnose a broken axel. If this was the end of the story, I am sure you would agree that this is a once in a lifetime automotive and humanitarian experience. It has had such a profound impact on us that we use it as the measure of the Golden Rule - we try to treat others the way Brian treated us. But the story goes on. From the parking lot Brian rallied his team back in Chico to set up an appointment on Monday to repair our axel. We are pretty sure that Westy World was not keeping a time slot open for that Monday to address our emergency. So all the other projects must have been put on hold to make our emergency their emergency. As we agreed in the parking lot on Sunday, we covered the time and expense for Kyle to DRIVE FROM CHICO TO REDDING AND BACK on Monday morning to pick up the replacement axel. When we rolled into Chico Kyle jacked up our '87 GL and completed the repair before we could finish out lunch. Everyone was mellow, untroubled, kind and very knowledgeable. What a great mindset to calm us in our moment of flexing. After our trip we checked in with our local mechanic, who verified two things: the parts used (from Burley Motosports) were the best available, and Westy World charged us as though this was a regularly scheduled appointment - no emergency premium! It is an honor to have had this experience and to have Kyle and Brian in our world. Thank you both and everyone else at Westy World that was affected by our incursion.

Brian, may not remember me, but I remember him. His quick response to my desperate inquiry…read moreregarding my Ford E-350 in desperate need of exhaust manifold gaskets, and quoted price was much appreciated. Though it never came to fruition as someone wanted to buy it from me, I wish now I had not sold it.I wanted so bad to make a custom designed Van Life vehicle. But, guess it wasn't to be. But I have another project that needs a mechanic like Brian. Reviews are top notch, so here we go...

Outstanding service, fast & knowledgeable staff that got my fluids topped off as well! I will…read moredefinitely be back to maintenance my vehicle again!

I sent a message to get a quote for an oil change on my husband's F-350 Super Duty so I could…read moresurprise him by taking a few things off his plate. Paul's wife responded quickly with the quote, gave me their hours, and said Paul would answer any questions I have (if I have any) when I arrive. The location was easy to find (I'm pretty new to the area) and the service was so quick I would have headed back home to grab my sedan to have the oil changed as well if I'd have been able to manage it. Highly recommend and we will visit again. Thanks!!

They are awesome!! Jacob and Bob really are awesome they were very informative and helped me out…read morewith different things and services they offered!!

Caleb and Iris are the goats. Very good and fast. Fair prices too. I loved that I can go there once…read moreand they remember who I am the next time I go. Being able pull in and trust that they will do what needs to be done everytime to my car is the best.