We experienced an unexpected blockage. Toilets weren't flushing and when the toilet finally empty…read moreit backed into the tub. Our homeowner warranty company was unavailable....closed and only online claims were possible! We needed help a.s.a.p. This is my 3rd time using AAA City Plumbing and they never disappoint. Someone always answers the phone, you get a call back in minutes and service within an hour! In 2 1/2 hours we were back in business. Michael, answered all our questions and professional! As you price....you have to ask yourself what are you willing to pay for something you can't do yourself.

Stephan came out he was very professional the pricing was reasonable I am very happy with the time…read moreit took him for him to complete the job

Charlotte Plumbing repair was referred by our home warranty as a service provider. The job was…read moreaccepted, we never received a call for an appointment. We called the business directly several times for 2 days. There was no voicemail to leave a message. After calling for hours the warranty company called one time and was told the technician would come between 1-3p. The tech never came, they never answered for the warranty company's call again, they still have not answered nor returned any calls. ZERO stars. DO NOT RECOMMEND.

My husband noticed water under the sink and decided to call a professional. Kevin came out to take…read morea look. Luckily the problem was nothing major and he also offered up a few more helpful suggestions. I would highly recommend them for your plumbing needs if you have any problems. I will be using them in the future.

I've been using Performance A/C for several years now and I've always had been provided great…read moreservice. They are completely reliable, do excellent work and are great to work with. One year, my heat went out on the coldest day in the year, which happened to be Jan 1st. Being that it was Jan 1st, I called a different service company that claimed to be available 24x7x365 and advertises on TV often. This company completely miss diagnosed the issue, costing me a lot of money and I still had a broken unit. I then called Performance A/C, they were there the next day and resolve the problem. I highly recommend using Performance A/C for all your A/C challenges.

Called, just got a hello and i asked if it was Performance air conditioning and heating. Person on…read morethe other line seemed on a bad mood, i asked 2 questions and he hung up the phone on me. I wouldn't get a unit from these people. If a couple of questions regarding quotes and pricing can get you that upset to hang up on a potential client.... imagine how it would go if you had any real issues!

I had been a customer for several years, having my unit serviced twice per year as part of their…read moreregular maintenance package, but after a series of horrible experiences in December 2025-January 2026, I will never work with this company again. 12/12/25- The unit was working perfectly fine before the technician showed up for my regular maintenance check. He was taking longer than normal, and before he left, the technician told me that he accidentally broke my thermostat but don't worry because he installed a new one. A couple hours after he left, the unit stopped working so he had to come back out that same afternoon. He couldn't fix it and by 6:30pm, told me he had to order a part. He then offered to bring heaters over but given the time, I told him I could get them over the weekend as I had to leave for the evening. 12/13/25- The next day (Saturday), I called to ask them status and to drop off the heaters that were offered. There was no mention of a cost for this. After they arrived (it was again after 6:30pm by the time they arrived) and set them up for me, the technician tried to charge me a service fee for coming out. They eventually waived this after I called the office to explain the technician had offered them to me the day before after he was unable to fix my unit after multiple hours and multiple visits on that day, but I find it frustrating I even had to make that call after they were offered. 12/15/25- I called the office on Monday to talk to Joe (recommended by the office team I spoke to on Saturday) about my experience and give feedback on the technician who said he broke my thermostat and then wasn't able to fix the unit that broke later that day. Joe offered to waive items that were already covered by my warranty (my unit is less than 2 years old- installed by them) and admittted he had no idea the technician broke my thermostat. He said once the part that was needed came in, they would come resolve the issue. 12/18- I was without heat for an additional 3 days before the part came in and they showed up on Thursday. They showed up at 5:40pm and when they tried to install the part, there were error codes that the technician couldn't resolve without tech support. Since they showed up so late, tech support was closed and so I had to go another day without heat. 12/19- The next day, they came in and what they thought was the issue the prior day was that the new part was faulty, but now they think it was actually another part of the unit that was broken, which meant they had to order another part. They claimed it would be in on Monday (12/22). That technician also damaged the ladder access to my unit in the attic and said he'd talk to Joe about the damage. When I expressed my frustration with how long the process was taking and how they couldn't diagnose the issue, I was told "coincidences happen" as to why the unit was broken despite multiple visits over a week. 12/22- I called the office Monday when I hadn't heard anything about the part being available. The office team said Joe was out of the office but they would connect with him and then call me back. They also said they had no notes about the technician breaking my ladder but would work with a contractor to get it fixed for me. 12/23- When I didn't receive that call back, I called back the next day and spoke to the same person I talked to the day before. She said Joe is still out of office, there is no update on the part and they wouldn't proactively put me on the schedule, even for after the holidays, until they received the part. January 2026- I did eventually get my heat repaired after the holidays, but this was after multiple visits, multiple delays in ordering parts, and several follow-ups initiated by me as opposed to the company. I also had to follow up with the office multiple times to have them connect me with their preferred contractor to replace the ladder the technician broke. In late January 2026, the unit stopped working again, but I called another company who was able to come out, diagnose the issue and resolve it timely. They even had availability to make appointments on the weekends unlike Air Care. Overall, I am extremely disappointed with the level of service, lack of ability to diagnose the issue, availability of necessary parts, severe delays in receiving ordered parts, and length of time to ultimately restore heat after the unit broke while they were on site for their regular maintenance on 12/12. It should not take over two weeks to resolve an issue, regardless of what it is.

If i could give 0 stars i would. Don't use this company. I was paying monthly to keep my system…read moreworking and do preventive maintenances when the season changed. Long story short. The technician who came out, told me that my blower wasn't working. I explained to him that i have been using my system all winter and the morning that he came out, and all of a sudden, my unit is suddenly broken. He was very offended ,and told me that he could leave and have someone else come out. I agreed and immediately called his company, and they sent his supervisor out. The supervisor checked the system and said that he accidentally disconnected the wire to my blower. If I didn't speak up, they would have ripped me off for thousands. They were apologetic only because they got caught trying to scam me. Use at your own risk.

Great experience all way around. My water heater went out unexpectedly. I was given a…read morerecommendation to call Ruskin Dellinger at Aqua Services Plumbing. I was thrilled with how quickly and effectively they resolved my issue. I would highly recommend this very professional company.

Could not say enough great things about this company. They stepped up on short notice and helped me…read morewith some plumbing issues. I found them to be hardworking, honest and reliable. They went above and beyond to help us.

I've used Mountain Island Plumbing at my salon and now at my home. They always respond quickly…read more Their techs do a wonderful job and are great at cleaning up the area afterwards. The office staff are great at taking and passing on the info needed and scheduling appt. They are quick to get you an estimate and invoicing once the work is done. Truly am grateful I was told about them!

Someone came out to fix a leak. They cut a hole in our ceiling and could not find the leak. We were…read morecharged $150 and they did not fix the problem plus we have to get the hole in the ceiling fixed.

Mixed feelings... my HVAC unit stopped working last night. I set up an appointment for this…read moremorning and the technician charged $650 to replace a capacitor... less than 45 mins of work (including his write-up)??? He was polite and resolved my problems... but in all fairness, I feel that the company is overcharging for their services. I will not recommend!

Highly recommended! Called on Sunday afternoon, had appointment for early Monday morning 7-9am and…read morethe tech was 25 min early! Did a thorough job and made recommendations for more efficiency. Thank you!!!

They were responsive, knowledgeable, on time, and eager to help fix my problem. They quickly…read morediagnosed the issue with my water heater, replaced the faulty parts, and had everything working again within the same day. The cost of my project was quested daily and a good deal. What impressed me most was the follow-up call and the visit back to my home just to be sure everything was still running perfectly. That's customer service you don't see often. Highly recommend! thank you again! Also Sorry for the delayed review! SN: my water still hot ! Haha.

Amazing company and competitively priced. Came in, quickly quoted, and repaired same day. Would…read morerecommend to all.