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    Wyndham Garden

    3.0 (204 reviews)
    ModerateHotels
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    The opposite side of the ATX notary photo op. It's beautiful and serene.
    Mandy O.

    After reading recent and negative reviews on Wyndham. I'm happy to say my experience was far from that. Moving on, my best friend and I checked in. Front desk were kind and helpful. Across the way was the bar and dining. It was a little past midnight and we went to get a birthday celebration drink for my birthday. The bartender said they were closed. My best friend asked when did they close and she wanted to get my birthday drink. Our bartender was beyond kind. Left and head up to our room. The room was clean, and the beds were comfortable! Hotel beds tend to be meh, not this location! When we were checking out, we asked if they would hold our suitcases for an hour or two and without hesitation, they were happy to help. My two disappointments were: 1. Trying to find and drop off from the car is a hassle, even at midnight. We weren't offered any service when getting out of the car. 2. The up deck were the fitness and pool floor. The pool is extremely small, should be no more than 20 people max. The view from outside is beautiful.

    Nasty hallway
    Kaylen S.

    Horrible hotel - booked for 4 nights and only stayed one. Luckily they were nice enough to refund for the remaining nights. It's an older hotel and it has not had great upkeep. Walking to our room, the whole hallway smelled of weed, the carpet in the hall was NASTY, and the ceilings were maybe 7 foot tall which made it feel claustrophobic. When we got to the room the first thing I noticed was the dirty closet mirror, the missing molding on the dresser and just that it didn't feel clean. The bathroom was tiny, the sink was so low I had to bend all the way over just to wash my face. I laid towels down on the floor to stand on because it just didn't feel clean at all. The hot water was basically nonexistent and the AC wouldn't stay on cool. Scratchy towels and bed sheets... Staff was nice but I still wouldn't recommend staying here.

    The hotel do not disturb signs.  At least it was printed and with scotch tape ... better than handwritten, I guess.
    Matthew W.

    This place was a dump. It's pretty dirty, and while we haven't seen any bugs yet, I wouldn't be surprised if there are a bunch of them here. Half the lamps and appliances were not plugged in when we got here, and one of the lamps (which are the only sources of light in the room) didn't work. The staff didn't even mention the WiFi (nor is there any note or placard with the WiFi name and password), likely because the Internet was an unsecured connection that HAS no password. Don't surf the web on any finance or sensitive sites here. The fridge was broken and wouldn't stop beeping until we unplugged it. The ice machine was also broken. There's no access to drinkable water (the front desk offers bottled water for a fee), or tissues/paper towels. In terms of positives, the free breakfast (6am-10am) is actually serviceable, as there was pretty much every basic breakfast item available (boxed cereals and instant oatmeal, scrambled eggs, sausages, bagels, toast, apples and oranges, orange juice, milk, and coffee). The waffles oft mentioned in other reviews was worthy of their praise too; I'd give an extra star just for them. However, don't mistake this for fine dining - I never really understood the phrase "tastes like cardboard" until I tried their sausages, and I could swear that they reuse their eggs from the day before The pool and fitness center were average at best, but at least they were available. I deeply regret booking here, almost as much as I regret not bringing slippers. The floor feels like I can gather enough dirt to fill a garden with my feet.

    Buttons missing on phone and panel missing - no way to know which numbers you're using!

    Was in Austin, TX to attend my cousin's funeral. Checked into Wyndham 2/20/25 around 2:30pm. Received suite key, entered the room and there was a man already inside (initially thought he was housekeeping). He was surprised as I was! I looked at my room number again and it was the room I entered. He asked if my card opened the door, and I said "Yes". Then another person (woman) came around the corner of the room and was also shocked I was in their room. I told them I'd go see what happened. Went to front desk and told them what happened, and the two hotel hosts started a slight argument amongst each other. I was then assigned a different room with no apology. Went to that room, started unpacking and getting dressed to leave to go to cousin's wake. Used the restroom only to find the toilet did not flush! Couldn't call to Front Desk as phone had missing buttons and the instruction panel was missing so couldn't choose any buttons! On my way out, I informed Front Desk of non-flushing toilet. Personnel said housekeeping was cleaning other rooms, so they probably would move me. Hours passed - no one contacted me from hotel - I called to see what the status was. I was put on hold for about 15 minutes and then person returned to call and said restroom toilet had been fixed. I returned that night, changed into pajamas, used restroom and toilet was still broken!!! I put on my coat over pajamas and went down to Front Desk. Told them I was very upset with my experience with Wyndham hotel! Told personnel I entered a room with other guests - COULD HAVE BEEN CONSIDERED A BURGLAR AND SHOT OR RAPED! Assigned a different room with BROKEN TOILET - BUT WAS INFORMED TOILET HAD BEEN FIXED!!! She apologized and said she would find me another room on Executive Floor which was an upgrade - told her I was not paying extra - she said I wouldn't have to. I told her to please make sure that room was in livable conditions because I wasn't going to move again. She said she would check. I had to go back to my room and PACK again to move. She came to my room to give me the new card and room number. I moved to that room, and it was fine. I was NEVER offered any type of refund or comp for the ordeal or unsatisfactory service I'd received. When I checked out, personnel did not ask how my stay was or thank me for staying at the Wyndham! I was told I would receive my receipt via my email on file. I HAVE NOT RECEIVED A RECEIPT TO THIS DAY! I expected more from Wyndham! We were told by relatives that another hotel chain had reserved rooms for the family - but we chose the Wyndham instead thinking it was a better hotel. We regretted choosing the Wyndham! I WOULD LIKE FOR SOMEONE TO CONTACT ME AS I WAS NOT TREATED AS A VALUED GUEST or offered compensated/receive refund for horrible experience. VERY POOR CUSTOMER SERVICE!

    Crack in the wall
    Lauren T.

    I don't usually make a big deal about little problems because I've worked customer service for 15 years but.. This was a big deal. So the pictures of the rooms I saw and what we got were COMPLETELY different! The hotel is old but I can deal with that, this however was not what I am complaining about. Upon arrival i did notice the place was a little low quality but when we got to the room it got worse. The ac did not work.. This was the broke me. It's texas and it's humid! The cordless phone seemed to have been left off the hook and was dead soo we went down to the lobby and let them know. They called someone on their cell to go up to fix it. A guy who I legitimately thought was a customer came up, not in a uniform, to look at it. He messed with it for a while, even taking the whole front off! He left for a second, I assumed they were going to be moving us.... But no he came back with ANOTHER AC UNIT! We were shocked! He was struggling to carry it and I honestly thought we should help him! Then another random looking guy came in to help him, if I wasn't in a room with 3 other adults I would have been terrified because they never said a word to us just kept coming in our room without uniforms! Also this is all at 1130 at night and we have a plane to catch @8am and we had driven 2 hours to get here we wanted to just go to bed but no.. We 0couldn't. So after they replaced the whole ac unit the ac still didn't work! We struggled all night just trying to get it to be colder but it never did. Needless to say we had a terrible experience. When we were checking out there was a steak knife just sitting on the counter point towards us....

    Pet friendly! Feeling right at home
    Beth G.

    Average hotel. A bit dated and need some works (stains on ceilings, etc). Still, has some really great perks. The staff are really nice. The bed is comfortable. It has an outside pool. The bar area is fun with delicious food. The breakfast does not come for free, and I didn't try it so I can't comment on that. They are pet friendly which is very nice. It's also in a good, centralized location to get where you need to go in Austin. There is no where to walk to so take a Uber. The price here is great though for its location.

    The view from the door.
    Eric T.

    Excellent location in South Austin, and an even more comfortable stay to boot. This Wyndham Garden property has a music-themed aura about it, with pictures of the legendary Stevie Ray Vaughn & other artists all over the property. The room itself was fine, yet the thermostat feature is overrated, in my opinion. I followed directions to the letter in using your room key as the access trigger, yet it didn't work. Maybe I was the one that had an inoperable one, no? The hotel prides itself in this energy-saving feature, yet still seems to be a gimmick (at least to me). I had to adjust the temps the old fashioned way by playing with the AC control modules, & praying that the room wasn't too hot or cold. Unlike some properties, this location has a full bar, as well as coffee stand (for lack of a better word) available. Breakfast isn't free here, yet there are several breakfast venues on nearby Ben E. White boulevard a mile or so away. The property has more than enough parking all around, so this never became an issue. I would venture to say that this location is about a 10 minute drive from 6th & San Jacinto street WITHOUT traffic. Overall, this is a good place to stay when in Austin. -1 star for the inoperable thermostat key access.

    We got a reduced rate, but still paid over $100 a night. They gave us points we plan to use next year. We will be sitting through a two hour presentation selling time share. When they are pitching, they should put us up at a nicer place. It was not clean. Baby cockroaches. Exhaust vent was old, dirty and noisy without a separate switch, so to use the restroom it was cranked. We were disappointed. The bathroom counter and toilets were too low and it wasn't an ada room. Isn't that against code? Shower head sucked. Only reason for 4 stars was a good breakfast.

    Mouse at Wyndham Hotel

    DO NOT STAY HERE!!!! BED BUGS, COCKROACHES, AND MICE!!!! A few minutes after checking in we found a massive cockroach in the room. They moved us 2 rooms down where the shower still had hair in it and so did the sheets so they obviously had not been cleaned. I had to go back down to the lobby to receive the new room key and waited 15 minutes because they were so understaffed and only had one lady running the entire place. On my way to the elevator I saw a MOUSE on the first floor. All other hotels were booked for ACL so we had no other option but to stay in this dirty mouse/roach infested place. But wait it gets worse, I woke up with BED BUG BITES all over the backs of my legs. The 3 other girls staying in the room had the same bug bites. I reached out and filed a claim and was told I would be updated within a week! I still haven't heard anything back from them or even received an apology for the condition of their hotel. I will never be staying at a Wyndham Hotel again.

    View from 5th floor king suite

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    7 years ago

    Great hotel! Really nice staff! David and Winnie were a rock stars! There's a free shuttle to the airport! Don't offer the fish taco.

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    Page 3 of 6

    Ask the Community - Wyndham Garden

    Review Highlights - Wyndham Garden

    ess! Of all the gigs that we attended throughout the SXSW, the one at the Wyndham on Saturday night was by far the b

    Mentioned in 3 reviews

    Read more highlights

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    Loren Hotels

    Loren Hotels

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    (33 reviews)

    We stayed at The Loren Hotel for a night and had a wonderful overall experience. The rooms are…read morespacious, beautifully decorated, and feel very luxurious--perfect for a relaxing stay. We also dined at Nido, the hotel's restaurant, for both dinner and breakfast, and it was definitely a highlight. Located on the topmost floor, Nido offers stunning views of the river and downtown Austin. With both indoor and outdoor seating, the ambiance is elegant and ideal for a special evening. During our visit, we saw a couple of groups celebrating birthdays and wedding anniversaries, which shows how perfect this place is for special occasions. The pricing is on the higher side, but it matches the upscale experience and beautiful setting. For dinner, we ordered the Burrata as an appetizer and the Autumn Garden for the main course, along with an American IPA and a Jack Frost cocktail. Everything was delicious, but the Burrata truly stood out as my favorite. Breakfast was equally enjoyable--we had custom-made omelettes with veggies and avocado toast, both fresh and flavorful. Overall, The Loren Hotel, along with Nido, offers a great blend of comfort, excellent food, and a beautiful atmosphere. A perfect choice if you're looking to celebrate something special or simply treat yourself to a high-end experience.

    We looked forward for months to our event at the Loren Hotel. What's better than a family wedding…read morewhen you haven't seen your family in a few years? We stayed for two nights. The Friday night gathering was amazing. It was a perfect setting on the eight floor to talk, mingle, and meet new people. The evening was warm enough to go outside on the balcony/deck and have conversations and enjoy a breeze. The room itself is large with a water station and a bar. A few short tables were set up for sitting and a few tall ones for standing. They had a nice selection of drinks from beer and wine to mixed drinks. The food included lobster rolls, sliders (chicken and beef), a tray of different veggies and dips, little balls of cheese and something, and aroncini? My favorite was canapés of Mellon and prosciutto. The saltiness of the prosciutto added to the flavor of the melon. This event was 5***** I blame the architect for the room setup. Why would you put bedrooms on the side of a hotel next to traffic. The noise, honking and sirens. It finally quieted down around 11:30. Saturday was also an issue. They do provide ear plugs and sound machines, neither works for me. I was also surprised there was no lotion in the room. There was no microwave. Everything else in the room was top notch. Robes, slippers, a safe, a bar, and fridge. Overall, the noise is what created the 3*** rating. That was very disappointing.

    JW Marriott Austin

    JW Marriott Austin

    3.9
    (653 reviews)
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    I stayed here for three nights while attending a work conference in the hotel and had an excellent…read morestay. The hospitality was unmatched and the rooms were spacious and modern. While I mostly kept to the hotel, when I did venture out, I found that there were lots of great dining options within walking distance. My only nitpick is that the Wi-Fi was unreliable, which I've seen mentioned in a few other reviews. My first night, there was an outage throughout the entire hotel. If this stay were not reimbursed, I would have removed a star considering rooms average $500 a night and reliable internet access is expected. However, I was given 2,500 bonus points after calling the front desk when I first noticed I didn't have service. Completely unexpected but very much appreciated and yet another testament to the great service here.

    Recently my BFF attended a work conference at the JW Marriott and I tagged along for a little…read morevacation in Austin. I absolutely loved this hotel! The bed was super comfortable, the location was exceptional and walkable to everywhere I wanted to go while my friend was working. The staff members were super nice and I really enjoyed the flavored waters in the lobby and that the reception desk gave us bottles of water when we checked in. I so wish I'd taken a picture of the shower! The shower was luxurious and I started each day feeling like I was showing in a spa. I definitely will stay here again next time I am in Austin!

    Colton House

    Colton House

    4.3
    (43 reviews)

    We chose this hotel to stay close but not too close to the hubbub of Austin sights and sounds. Upon…read morewalking to our room into the main hallway, there is a lingering musty smell that lingers. We had a clean and tidy suite on the first level. Two double beds were comfy and plenty of towels. Our first night's stay was decent. Surprised to know they seem to use softened water because it made our skin feel slippery. I noticed the shower gel holder was falling out of the wall. A precarious situation of having to carefully pull the mechanism to dispense without pulling too hard. I did notify the night staff but the next day, it didn't seem like anyone came to fix it. No extra body wash or soap was provided even when I asked for some. The wall sockets with the en-suite appliances was not usable. The electrical outlets weren't working so we couldn't toast anything, use the kettle, or the coffee machine. Couldn't find one with a GFCI breaker to reset that side so gave up. Interestingly, the full-sized fridge and microwave were working ok though. The rod for one of the window curtains fell off while opening them. Because it's floor to ceiling we just left it alone. The common spaces around the property are well decorated, from the Library, Executive board room, kids corner, gym/yoga studio, and outdoor lounge space. Although, the snack/tea/coffee station with Keurig isn't filled maintained often. We had to ask the night staff to refill the water for tea and the lobby water dispenser was constantly low as well. On our second to last day, I found the hot water and still water station downstairs at Simona's. Pros: Clean, comfy, affordable stay. Enjoyed the bottomless drip coffee $5 and their signature Breakfast at Tiffany's latte. Also appreciated them letting us do late checkout and upgrade our room. Cons: Complimentary water station, Keurig / snack station, overall maintenance of room amenities could be handled better. Warning: If booking from 3rd party (BILT, Capital One Portal...) the added parking is not the same price that's on Colton's House's website. It's actually $40/day (with in/out privileges). However if booking directly through Colton House for stays, parking is 50% off at $20. Would we stay here again in the future? Most likely not. For an SLH property, we may look for another better-maintained option in the future.

    The Colton House on South Congress feels more like your stylish friend's Austin loft than a hotel…read more It's modern and very boutique. It's extra but just the right amount of extra. There's a food truck instead of a restaurant! That's progress. Simona's is its coffee-and-cocktail bar in the lobby! I spent a full day at the pool. A beautiful choc hotel. A huge flaw is you need a key to get everywhere. You cannot go park and get to the lobby. You have to use a key to get from your room floor to the lobby. That's just weird.

    The Otis Hotel Austin, Autograph Collection

    The Otis Hotel Austin, Autograph Collection

    4.0
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    Gorgeous would be an understatement…read more This is a boutique concept of a hotel - everything you can tell was selected with care. The check-in process was smooth, and valet brought your cars around with a simple text 24 hours a day. The location is basically on the UT campus so be aware that there is a lot of pedestrian activity. The good thing about that is - there is ton of walk ability for food and late night snacks. The view at the Otis is stunning as well, check out the photos they'll tell you yourself. Xoxo.

    Great stay! As soon as we walked in, KD greeted us with a…read moresmile and served up a heavy dose of southern hospitality. I have never felt so welcome at a hotel. KD was thorough in explaining the area and amenities to us. He was the epitome of high customer service. Our 2 queen size room was clean and well decorated. We stayed for two nights from Friday to Sunday and had a peaceful stay. It was quite quick to catch an elevator while we were coming and go. Plus, the roof top pool was a comfortable place to relax in the mornings. If you get the $30 per day food/dining credit, please do yourself a favor and use it - they serve lovely refreshments. Each room comes with a record player and there is a vast vinyl collection you can borrow to use in your room during your stay for free. They also included a complimentary bottle of wine and chocolate truffles in our room for my friend's birthday.

    Wyndham Garden - hotels - Updated July 2026

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