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    Hotel ZaZa Austin Downtown

    4.2 (130 reviews)
    Open Open 24 hours
    Updated over 3 months ago

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    Artwork on wall
    Navin K.

    Very nice hotel in downtown Austin. It has earned its Michelin One-Key rating - the décor was fabulous and the restaurant, gym and meeting rooms at the conference I was attending were top notch. My issue was with my suite. While good in many ways - comfy and clean with plenty of storage and a safe - it lacked a desk where I could work, having only a small round glass table in the living room. Next time I'll make sure to ask for a room that's more suitable for business travel.

    Burger from pool bar
    Farrah A.

    We stayed at Zaza for a gal pal staycation, and we had a great time. The hotel, which I've wanted to check out since they opened but then somehow forgot about over the years, was a lot bigger than what I heard from others. Decor, amenities (pool, gym, spa services, biz center), and room were all great. My biggest shoutout has to go to the valet crew. We didn't spend a dime on RideShares for three nights because the hotel offers free transport within a 3 mile radius (first come, first serve). Tips are encouraged. The lobby staff was great too. Total bummers: :: No water refill stations. They do bring glass water bottles for turndown service and have plastic (ugh) mini water bottles in the gym, but a refill station is needed, especially in this Texas heat when we are all so parched. :: The pool service. For a Michelin-rated hotel and with food/drink prices where they're at, the service (or lack thereof) and quality of food/drinks was a disappointment. Having to get up for multiple drink and food orders, fixing our umbrellas, and then tipping out more than 15% when they didn't even do the bare minimum... Not a fan of that. (And we were there on a Thursday and Friday summer afternoon; it's pool season.) :: 10th floor hallway carpet needs major shampooing - the entire floor smells like urine. :/

    Our living for the next days.
    Jens B.

    My Suzie had a legendary birthday and we wanted to celebrate by chillin downtown in style. Hotel Zaza was recommended to us by our awesome travel agent from Departure Lounge, Ginger Nelson. She was able to secure the Sea Side suite. One of the Magnificent 7 suites located on the 12th floor. Upon arrival, the check in was swift and pleasant. The lobby was so well appointed with art and cool furniture which set the tone of our visit. The bellman welcomed us with a smile and took care of our luggage and whip. Complimented some of my shirts which were transported on the bell cart to our rooms. The agent that checked us in let us know of some of the perks we had coming and let us know of the amenities of the hotel. Provided us with a couple of cold waters for the journey to our room. They had accommodated an early check in, so we dropped in around 1pm. Great start to the wonderful weekend. Upon entering our room, Suz was smitten. 1000 Sq Ft, never looked so good. Theme of the the seaside was everywhere. The place was huge. Our view of the city was brilliant and a little balcony where we could sit and toast the sunset beckoned us. In a separate room there was a huge, fluffy soft king bed for our evening beddy byes. Crisp clean inviting sheets and perfect pillows. There was plenty of places to put our clothes, a little safe and everything was clean and bright. Bathroom was spacious with all the stuff we needed. There were nice big TV's which we were able to link to our phones for our streaming channels. The room was quiet and inviting every time we came back from our outdoor shenanigans. The only small miss was the door between the living/bedroom was coming off it's hinge. That's just being very picky. All the staff we encountered from the maids, bell hops, front of reception staff were excellent. Having the availability to be driven around in the Hotel Car, think slick black big ol burban here, was an extra treat. Made one feel very VIP. Will we be back.. absolutely.

    Lisa C.

    Amazing ambiance and Felicia gave us great customer service when my son left behind some items at the delicious restaurant group therapy - they were already turned into the front desk and held for us - I am thankful. Also they sent a receipt we needed view email which I appreciate . The artwork is impeccable in taste. The food at the restaurant is great and the valet were very kind and speedy ! Plus they were kid friendly for being upscale despite not having kids crayons or menu items was fine - the fries were really good! The chicken was fantastic! Definitely recommend the braised ribs! Good time all around!

    Moon pie
    Epi L.

    Foe the price this hotel had big rooms, an enormous bathroom, and a decent location. They have some nice extras like a turndown service where they leave a moon pie, and apparently they offer a glass of rose when you check in. However, as I checked in around 730 pm and was chatting with the clerk, who asked if I had stayed here before (I had not), she didn't tell me about either, or the snacks in the lobby in the evening. She did tell me about the butler pantry in the morning by the elevator where you can get coffee and tea from 6 to 10 am. That is a nice perk but there is no tea or coffee in the room and so you have to go out disheveled in the morning if you want coffee or tea. They offered almond milk, oat milk, or half and half. The rooms have a fully stocked minibar at minibar prices (no room Foe leftovers) and snacks in the room (not free). They had 2 robes, OSFA (but probably not if you are larger bodies) and slippers. Ice has to be ordered from room service as they don't have machines. From a single female traveller position, it was nice to have the keycard keyed to the floor in the elevator. However, that might be a pain if you had friends on multiple floors. The fitness center was nice and the pool looked nice but it was too cold to swim. All in all it was a fine stay but could have been better if I had known about all the amenities.

    Suite at the zaza is nice!
    Kristina D.

    Can never go wrong with hotel zaza whether it's in Austin, Dallas or Houston. The suite was the perfect size and we could even bring our dogs for the trip! The food, pool and restaurants were all top notch! Love the decor and the service and staff are always on point!

    Zaza pool
    Megan M.

    Had an excellent one night stay here. Bed was extremely comfortable. Room was clean. Room service food was great (except the pizza - did not love). Great views. Friendly service. Pool was beautiful. Excellent staycation/getaway option.

    Art
    V Z.

    This gorgeous hotel is full of art and peaceful vibes. The staff were courteous and food and drinks were very good.

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    22 days ago

    Nice bar and restaurant. Staff friendly and accommodating. Lots of homeless in nearby park. Good restaurants near

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    1 year ago

    Great food and service in the hotel restaurant t group therapy. The bar is beautiful.

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    1 year ago

    Wonderful weekend brunch. Good service and tasty food. Nice atmosphere as well. Located in the hotel.

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    3 years ago

    This place is unique and has character. Worth a visit instead of the boring, vanilla hotels that are across Texas and United States.

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    Page 1 of 4

    Ask the Community - Hotel ZaZa Austin Downtown

    Do they have parking?

    We did valet parking & they were great!

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    Review Highlights - Hotel ZaZa Austin Downtown

    The Group Therapy restaurant was wonderful, supplying me with excellent shrimp and grits for a late breakfast.

    Mentioned in 14 reviews

    Read more highlights

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    Loren Hotels

    Loren Hotels

    3.8
    (33 reviews)

    We stayed at The Loren Hotel for a night and had a wonderful overall experience. The rooms are…read morespacious, beautifully decorated, and feel very luxurious--perfect for a relaxing stay. We also dined at Nido, the hotel's restaurant, for both dinner and breakfast, and it was definitely a highlight. Located on the topmost floor, Nido offers stunning views of the river and downtown Austin. With both indoor and outdoor seating, the ambiance is elegant and ideal for a special evening. During our visit, we saw a couple of groups celebrating birthdays and wedding anniversaries, which shows how perfect this place is for special occasions. The pricing is on the higher side, but it matches the upscale experience and beautiful setting. For dinner, we ordered the Burrata as an appetizer and the Autumn Garden for the main course, along with an American IPA and a Jack Frost cocktail. Everything was delicious, but the Burrata truly stood out as my favorite. Breakfast was equally enjoyable--we had custom-made omelettes with veggies and avocado toast, both fresh and flavorful. Overall, The Loren Hotel, along with Nido, offers a great blend of comfort, excellent food, and a beautiful atmosphere. A perfect choice if you're looking to celebrate something special or simply treat yourself to a high-end experience.

    We looked forward for months to our event at the Loren Hotel. What's better than a family wedding…read morewhen you haven't seen your family in a few years? We stayed for two nights. The Friday night gathering was amazing. It was a perfect setting on the eight floor to talk, mingle, and meet new people. The evening was warm enough to go outside on the balcony/deck and have conversations and enjoy a breeze. The room itself is large with a water station and a bar. A few short tables were set up for sitting and a few tall ones for standing. They had a nice selection of drinks from beer and wine to mixed drinks. The food included lobster rolls, sliders (chicken and beef), a tray of different veggies and dips, little balls of cheese and something, and aroncini? My favorite was canapés of Mellon and prosciutto. The saltiness of the prosciutto added to the flavor of the melon. This event was 5***** I blame the architect for the room setup. Why would you put bedrooms on the side of a hotel next to traffic. The noise, honking and sirens. It finally quieted down around 11:30. Saturday was also an issue. They do provide ear plugs and sound machines, neither works for me. I was also surprised there was no lotion in the room. There was no microwave. Everything else in the room was top notch. Robes, slippers, a safe, a bar, and fridge. Overall, the noise is what created the 3*** rating. That was very disappointing.

    JW Marriott Austin

    JW Marriott Austin

    3.9
    (653 reviews)
    $$$

    I stayed here for three nights while attending a work conference in the hotel and had an excellent…read morestay. The hospitality was unmatched and the rooms were spacious and modern. While I mostly kept to the hotel, when I did venture out, I found that there were lots of great dining options within walking distance. My only nitpick is that the Wi-Fi was unreliable, which I've seen mentioned in a few other reviews. My first night, there was an outage throughout the entire hotel. If this stay were not reimbursed, I would have removed a star considering rooms average $500 a night and reliable internet access is expected. However, I was given 2,500 bonus points after calling the front desk when I first noticed I didn't have service. Completely unexpected but very much appreciated and yet another testament to the great service here.

    Recently my BFF attended a work conference at the JW Marriott and I tagged along for a little…read morevacation in Austin. I absolutely loved this hotel! The bed was super comfortable, the location was exceptional and walkable to everywhere I wanted to go while my friend was working. The staff members were super nice and I really enjoyed the flavored waters in the lobby and that the reception desk gave us bottles of water when we checked in. I so wish I'd taken a picture of the shower! The shower was luxurious and I started each day feeling like I was showing in a spa. I definitely will stay here again next time I am in Austin!

    Colton House

    Colton House

    4.3
    (43 reviews)

    This is a great hotel. We were there because a family member had a procedure at St David's. It was…read morea breath of fresh air to walk in the lobby and then our room. It was clean and had everything we needed. We had a two bedroom. They were set up on opposite sides of living area with separate bathrooms too. I appreciate the large kitchen Island and then we had a table that was very large too. It faces the TV so I could eat and watch TV. The bed was comfortable. The pillows too hard for me. The shower was a AMAZING! It was large. They had a washer /dryer but without detergent. There was a nice bar and a great workout room. They have a separate yoga studio and do workshops there. You can become a member. The cleaning women were also spectacular. They were nice and friendly and grateful for a tip. They were learning English and thrilled I was helping them. There is no doubt that I would stay again if in area. It was in a convenient location.

    We chose this hotel to stay close but not too close to the hubbub of Austin sights and sounds. Upon…read morewalking to our room into the main hallway, there is a lingering musty smell that lingers. We had a clean and tidy suite on the first level. Two double beds were comfy and plenty of towels. Our first night's stay was decent. Surprised to know they seem to use softened water because it made our skin feel slippery. I noticed the shower gel holder was falling out of the wall. A precarious situation of having to carefully pull the mechanism to dispense without pulling too hard. I did notify the night staff but the next day, it didn't seem like anyone came to fix it. No extra body wash or soap was provided even when I asked for some. The wall sockets with the en-suite appliances was not usable. The electrical outlets weren't working so we couldn't toast anything, use the kettle, or the coffee machine. Couldn't find one with a GFCI breaker to reset that side so gave up. Interestingly, the full-sized fridge and microwave were working ok though. The rod for one of the window curtains fell off while opening them. Because it's floor to ceiling we just left it alone. The common spaces around the property are well decorated, from the Library, Executive board room, kids corner, gym/yoga studio, and outdoor lounge space. Although, the snack/tea/coffee station with Keurig isn't filled maintained often. We had to ask the night staff to refill the water for tea and the lobby water dispenser was constantly low as well. On our second to last day, I found the hot water and still water station downstairs at Simona's. Pros: Clean, comfy, affordable stay. Enjoyed the bottomless drip coffee $5 and their signature Breakfast at Tiffany's latte. Also appreciated them letting us do late checkout and upgrade our room. Cons: Complimentary water station, Keurig / snack station, overall maintenance of room amenities could be handled better. Warning: If booking from 3rd party (BILT, Capital One Portal...) the added parking is not the same price that's on Colton's House's website. It's actually $40/day (with in/out privileges). However if booking directly through Colton House for stays, parking is 50% off at $20. Would we stay here again in the future? Most likely not. For an SLH property, we may look for another better-maintained option in the future.

    Hotel ZaZa Austin Downtown - hotels - Updated June 2026

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