I stay here occasionally for conferences for work. It is so nice to walk into a hotel and the front desk remembers your face, and they are like, "Hey welcome back." They are always friendly. The restaurant always has fantastic food and the girls that work the restaurant are awesome! It doesn't appear that their is much of a turnover which says they also enjoy their jobs. They are always smiling, full of personality, and they make the guest feel comfortable. They even usually remember me by my name, but for sure by my face. I enjoy staying at the Wyndham Garden in Austin. read more

This review is for a recent three-day stay; I have stayed here before for business, and would certainly stay here again on a personal vacation. The personnel I encountered were outstanding; housekeeping staff greeted me cheerily when I saw them, and the onsite restaurant staffers were friendly and attentive without being intrusive. The location is very convenient to the major thoroughfares. I love the linens Wyndham Garden uses; my room was comfortable and quiet. The fitness center has three treadmills, two ellipticals and some free weights; I never had to wait to use one of the machines. Complimentary water and towels are appreciated ! Definitely four stars !! read more

I stayed here two weekends ago and I was SO impressed. The room was more like an apartment. Full fridge, microwave - and I know a lot of hotels have that but this was like a whole kitchenette area away from the beds Ina completely different room. Plenty of closet space beds were comfy. The staff was amazing and very helpful. They were in a positive Cheerful mood which makes all the difference. Food was great and the bar was excellent. Would come back! Appreciate the great stay! read more

I was an overnight guest at the Wyndham Garden Hotel Austin for a trade show that was being held there. They had a courtesy shuttle from and to the airport which was fantastic. I arrived early, and they happened to have a room available, also fantastic (check in was at 3:00 pm). I got to my room, it was nice, it didn't smell funny, had a fridge, no complaints - I dropped my bag off and went down the the trade show to setup. Setup and the vendor night lasted until around 8:00 pm, after I went and grabbed a bite to eat, and retired to my room at 9:00 pm. The next day I woke up, packed my backpack and went down to check out and return to the tradeshow. I setup the return shuttle to the airport and was waiting for the pickup time, when I'm approached by their head of security and maintenance, who verifies who I am and asks if I could talk to him for a minute.He pulls me to the very public, side of the lobby where he informs me of "damages" to my room which were not reported by the maid that cleaned it last, but had been by the maid who cleaned it after I left. The damages consisted of a small crack on the corner of the TV which I never even turned on, and the vaneer of a desk peeling off. This was done in full earshot of guests and my peers, in the corner of the lobby. I explained I didn't use the TV, and I didn't inspect the room when I checked in, and that was barely in it other than sleeping, to which he replied " I will talk to the manager about it, there may be additional charges" I explained that I would talk to the manager, and that there better not be additional charges as it's my work card. After about 10 minutes the man returned and let me know that "after speaking to my manager, they were not going to worry about it", (I never spoke to the manager myself) he shook my hand and said "have a nice flight". This was overall a pleasant stay, at a decent hotel That was ruined by an absolutely mortifying incident in the middle of a lobby, for something I had no involvement in other than checking in to a room that they assigned me. I have never had this happen in my life and I travel quite frequently. I am responsible, clean-cut, professional, and I'm extremely neat and careful, and I've never damaged property in a room before. I understand that some people do, but maybe they should check these things before they rent the room to the next guest, regardless, this was handled exceptionally poorly. I will update this review if I end up being charged for these repairs. read more

I have only good things to say about my stay at the Wyndham. I spent alot of time reading reviews on multiple sites, I felt with as much Knowledge or experience I have with the Internet, and shopping, I would be able to find a hotel that met all my requirements for the price I wanted to pay. Time really wasn't an issue until making a decision was. I ended up getting the deal via Hotels.com The trip was for 6 days to visit my son for his 21st birthday. My major requirements were, close proximity to downtown, affordable, free safe parking, restaurant and bar in hotel, and spacious updated clean rooms, with free reliable wi-fi. I originally wanted the free breakfast, but decided it was not important as I usually eat after they finish serving anyway. Above all though to me, is the friendliness and respect of the hotel staff. I was very pleased, as was my son. If you are looking to party loud and long, this is not the place for you. It is a conference center, which means alot of the guests are there on business. The pool closes at 11 my son was none too happy about, but I thought convenient given the noise factor. I was originally booked in a room on the 3rd floor and quickly decided that although I could do without food, my coffee and smoke wasn't. On day 2 I was prepared to pay a reasonable amount to be able to switch to a ground floor room with access to outside surrounding the pool. When I asked the gentleman after a few keyboard strokes handed me my new key to my new room. I was on my way to get the rental car and he even said it was fine if I moved my things when I returned. The best thing about my stay there? THE BEDS, are to die for, my son and I had a hard time getting out of them, they were so comfy. Due to my long stay a fridge was put in my room without my request. I can say that I was treated well by every employee I encountered during my 6 day stay. read more

Booked this hotel through Hotels.com. Pictures are nothing like the hotel, this place is old, dirty and totally run down, beds are hard and squeak Laminate on the floor is disgusting and very dirty. Popcorn ceiling filthy, I could go on just Don't stay here, pictures on the web are a lie read more

If I could have given a half star, I would have...between the power outages and the broken phone, this place is a bust...stay anywhere else and you'll be far happier. This place is a sh!thole and everything -- service, amenities, etc -- is a waste of time and money. Go anywhere else and you'll be far happier. This. Place. Blows.. read more

Abrasive and inflexible. This is at most an average hotel, ok if you're after a place to stay, but not if you have any expectations from staying in other hotels with similar claims of quality. The wireless is intermittent, the desk staff aren't friendly, checkout time is inflexible (no grace period), etc. Not recommended for business travel. The gym is very nice, however. read more

Terrible experience, staff was completely rude, got woken up super early to banging on my door by Austin Police, for no reason other than being racially profiled because FRONT DESK thought I looked suspicious. Thanks a lot, never have I experienced that and the Wyndham made it memorable! read more

While visiting family in San Antonio, the bf and I decided to get away for the night and go to Austin. Since we don't know the area we searched the web for a hotel. We decided we wanted to be romantic and get a room with a whirlpool tub since we weren't really wanting to do the downtown college bar scene. We chose this hotel because it had the whirlpool tub and the suite opened up straight into the pool and jacuzzi. We check in and are excited to spend a night alone in a romantic suite. All seems well when we get to the room and after the drive, all we wanted to do was relax and enjoy the amenities. So fill the tub, start the jets and take a nice relaxing soak. When we were done and getting ready to head downtown for the day, I walked into the sitting room and noticed a big squishy wet spot on the floor so I call the front desk and tell them about it. The maintenance guy stops by and checks it out. Long story short the tub is broken and we can't use it............and the jacuzzi is also broken and we can't use it...........and when I called the front desk again and complain all the lady said was "Well. I'm sorry for the inconvenience but we have no other rooms available." So we can't change rooms and we can't use any of the amenities that drew us to the hotel. After a long time on the phone with her she finally offered us a discount, which was nice I guess. All the while we were down town we just kept on walking by hotels and wishing we had chosen that instead of the Wyndham. Did I mention that we had a fan in our room the whole time to keep the carpet dry?!?!?!?!?1 It was just a bummer and I really think they could have handled it better. We will stay somewhere else next time we visit. read more

The short explanation for 1 star: Wyndham overbooks rooms, so if you're planning on staying here, don't plan on getting the room you booked. In fact, be aware that you might get moved to a room with a "downtown view" which really means just above the expressway with and the windows don't have any sound insulation. The long story: This is the worst hotel stay I've had in years. We are staying at this hotel because it is the "preferred" hotel for the sports tournament we are in town for. I don't usually stay at Wyndam hotels and, based on this experience, I never will again. We arrived at the hotel at 6pm. It's in need of updating, but that's ok, as long as the room is comfortable we'll be fine. We are here for less than 24 hours. I had booked a "casita room." The description said it was a larger room and on the first floor and near the pool, which would work well with our children. I was informed at Checkin that they didn't have any of the rooms that I had booked and that they overbook rooms, so this is frequently an issue. They found a different room. Not convenient to the pool, but with a "wonderful" downtown view and discounted my rate by $25, which I think is only $5 less than the rate would have been had I biked this room to begin with. Our downtown view is really an expressway view with some high rises way in the distance. It's now 1:30 am and I'm writing this because I can't sleep. Our downtown view also includes a symphony of car noises- it doesn't stop. I can handle the fact that the hotel is dated, but update the windows! There is no sound insulation in this room. I've rented this room to sleep in, yet the hotel has failed to create an environment that is conducive to sleep. Morning can't come fast enough. I just want to get out of here. read more

Good distance from the freeway and downtown. Free wi-fi. Clean rooms and friendly staff. like that you can take your pets, the only downer I would say is that the parking lot is a bit shady and that I was a bit nervous of leaving my car in the unfenced parking lot. There was a gate that you had to have a key for to get in but anyone from the street could easily walk onto the property and do some damage to your car. read more

Staff is very friendly. They want to help you. The beds are nice and firm. Slept pretty well. Food is pretty good too. Pretty basic menu items but they taste good. Bar is small but cozy, adds a nice atmosphere to the hotel. I would def recommend this place. Try to avoid first floor, you may have to kill your average bug or two during your stay. The portable mini fridge is kinda noisy but you can probably unplug it. Overall, good place. read more

Got this hotel through priceline. Was nervous because it had pretty bad reviews out there but we were pleasantly surprised. I emailed the manager to please help us get a king bed because my fiance and I were celebrating our anniversary. At check-in in they had upgraded us to a king executive room which has a mini fridge and walk in shower. The staff is extra friendly and helpful which made our stay amazing. The bed was AWESOME!! One thing I have to say is I think the water in Austin tastes bad. Made my coffee taste bad almost everywhere and when I got Starbucks coffee at the hotel it was pretty bad but at least they gave it to us for free for celebrating our anniversary. I was confused about their happy hour as the mimosa was priced at $5 on the room menu but during happy hour at the bar the mimosa was $5.50 (confusing but it was $5 so who cares). Thank you to Hotel Management and the kitchen crew for making our stay amazing. We will definitely be staying here again. read more

The hotel staff was very helpful with everything, from providing directions to calling for taxis. I wasn't in the actual hotel for long, but I was pleased (not overwhelmed) by the amenities. I didn't get the flat screen tv or king bed, but I'm not sure I would have used the tv much anyway. The restaurant had a great menu with available healthy options, and the hotel bar happy hour was good enough for unwinding after my interviews. All in all, if I was to stay in a south side location again, this would be a good choice. read more

I had a nice, quiet stay. My room was very clean and comfortable and the hotel itself was better than I was expecting. They serve food and have a bar in the hotel, though I didn't take advantage of either. They are also really big on being green here, which is nice on the environment. I would stay here again. read more

Worst hotel I've ever stayed at. Check in was a joke. I stood at the desk for about 20 minutes waiting for him to do something on the computer and when he was finished he did not want to help me. He was very annoyed and it bothered my attitude. I just wanted to sleep. I went to the room and it was not 3 1/2 stars quality. A la Quinta would have been nicer and way cheaper and I would have waffles. :/ read more

Awful decor colors. carpet by front door sopping wet for some strange reason. door does not close on it's own. beds are uncomfortable. room decor is unappealing. Over all avoid this place. read more

I give this hotel one star for deception! This hotel is nothing more than a MOTEL, with the Wyndham flag behind it. The rooms are antiquated, carpets smell, etc. We booked for three nights as we anticipated a high end hotel, being the WYNDHAM and all. I am contacting the franchise and complaining, about the audacity to allow this motel with drop ceilings to hang their trademark of Wyndham. read more

My first ever Yelp review. The most horrific traveling day I've ever experienced due in large part to the staff at the Wyndham. I was in Texas for business and the day I drove into Austin (around 6pm) I discovered I had lost my wallet. Hungry, tired, and upset (and very afraid I was going to miss my flight the next morning) I tried to explain my situation and check into my hotel - the Wyndham. The gentleman at the desk, Joe, refused to even engage in conversation but repeated again and again that the policy was to require picture ID at check in. There was zero desire to try to figure out a solution or to even extend some slight sympathy for the really lousy situation I was in. After half an hour or so I was able to calm down enough that I wasn't going to cry at any second and could use my brain and realized that I could use a picture of my ID from my phone. Why Joe, not upset, could not have suggested this or thought of this solution is unknown. Of course why he couldn't have said a single nice thing or suggested anything helpful at all (like, have you called the police? do you need to use a charger? we have a restroom in the lobby you can use and some tea or coffee over there, I'm so sorry this has happened to you) is also unknown. At this time an older woman was at the desk and accepted my phone picture of my ID. However then she asked for a credit card for the incidentals. Why people keep asking for your credit card after you've told them you lost your wallet I don't know. I explained that I didn't have any actual cards on me because I lost my wallet but I could give her a valid credit card number and all the relevant information (and that my hotel room was prepaid). She insisted that they need a physical credit card or $50 for the incidentals. I did not have those. I had $20. So the hotel and hotel staff made me homeless in a strange city where I knew no one over the lack of $30 in case I damaged their hotel room in some way. And did not even do me the courtesy of acknowledging the absurdity of this. Frustrated and out of options, I announced I was going to sleep in their lobby on their couch. Thankfully realizing how to fix at least one of my problems I ordered take out delivered to the lobby and ate and made all the necessary phone calls and began to feel something like a human being, resigned to spending the night on their couch. At about 11pm the lady from the counter came over and asked what I was going to do because I couldn't stay there. Flabbergasted I told her I wasn't moving. She called the police. The police has to make me leave as it was private property. That the hotel refunded the cost of the room was very little consolation. read more

Our band group has stayed here for five or six years now! The staff has been top notch! Each year when we arrive it feels like old home week! Our rooms have always been ready and exactly what we have asked for. They do an awesome job of accommodating my requests to separate floors by gender and dispersing parents among the students. I cannot give them enough kudos for the care they take to make my students trip a positive, comfortable experience. read more

I was in Austin for a conference, and had a long weekend to myself when I stayed 2 nights at the Wyndham. It was a game night, and the place was crowded ... plus my room was right near a hallway intersection, so immediately I became nervous. Fortunately, I had nothing to worry about. The staff were exceptionally friendly. One gave me detailed directions to an inexpensive parking garage in town, so I could check out 6th Street. The room was quiet and I slept well. It was nothing special, just clean and comfortable, with a decent shower and big television. I also was able to get free wi-fi which is always a nice plus. There is a little cafe/kitchen that sells snacks and breakfast foods, a bar that seemed to attract a small Friday-night crowd, and plenty of parking pretty close to the rooms. The best part was the price - I got each night for under $150, and it was just a few minutes drive to Downtown. What more could you ask for? read more

As soon as we opened the door we were put off by a musty gross smell. As other reviewers stated the a/c never left the room a comfortable temp. It was loud when on and was cold, but as soon as it cut off the room would be hot again. We were either hot or cold, no in between. The walls were really thin and we could hear our neighbors voices and tv as if we were all in the same room. The bed was broken and the springs made a loud squeaky noise when you moved to roll over or to get in /out of bed. Our room was across from the maids room and they left carts in the hallway for hours. Don't stay here. Very disappointing for a Wyndham! read more

Our stay at the Wyndham Garden Hotel was an overall very pleasant stay. We reserved the room through Expedia but check-in was quick and simple. Everything seemed normal until the lady at the front counter stated the hotel was an "Eco-efficient" hotel. At first thought, slide shows of weak water pressure, recycled sheets, and dim rooms played in my head. I thought we would have to compromise our comfort to conform to their "Eco" standards. Not true at all. Water pressure was some of the best in a hotel I've stayed at, hot water was nearly instant, sheets were clean and beds comfortable (although somewhat on the firm side). I would recommend this hotel to others. read more

SUPER LOUD... I you are a light sleeper I do not recommend this place. The walls are supper thin and you can hear every single door slam on that floor. I had to turn on the bathroom fan just to create some white noise. I don't know what was going on that night but a group of young people were having a social meeting in the hallway plus constant door slamming at midnight lol The furniture is overall shabby and I did not feel that the room was clean. My sheets had some black stains. The front desk was pretty prompt and check in/out was fast and courteous. read more

This hotel was a lot better than I expected. Nice Texas theme, pictures of Texan musicians, clean rooms that are pleasantly decorated, ecofriendly utilities, and comfortable beds. Staff is friendly, lots of places to lounge, a book check out, delicious brownies (swiped from leftover catering event), and nice outdoor decor. read more

As a last minute decision, I decided to take a trip to Austin for my birthday. My friends and I arrived around 11P. There were people checking in as well, but everything ran smoothly. They called a cab for us while we dropped our stuff off in our room. The hotel isn't very modern or even nice..its ok. The worst part was when we reached our floor! As soon as the elevator doors opened, the damp odor could not be escaped. I swear it smelled like every inch of carpet had gotten wet, then left to dry. Luckily, the odor didn't carry into our room. The rooms were fine, our view was of the closed pool. Once we returned from Six St. we meet the not-nice side of the employees, I'll admit it was a bit our fault. We caught a ride back with some guys we meet and so we parked right in front of the hotel entrance and chatted with them. Employees were the only ones around and yes we were a little loud. However, we'd just been out and it's Austin, what do you expect at 3am! After about 20mins of being there, this guy comes out in his suit and says, "when you come in, make sure to leave the noise outside." lol the best part was his parting stare, like we were supposed to feel threaten into submission. Half of us called it a night and went upstairs. The other half came up about 40mins later, so of course we starting talking. About 15mins into our conversation we hear a knock, my friend yells "who is it?" We thought it was at someone elses door so we continued talking. Then another knock, so my friend yells "what do you want?" lol it was the front desk lady. She says, "if I can hear you out hear, then you're too loud." I mean how thin are the walls?! There was a football game that weekend, so I was sure no one would be sleeping. After that last warning we called it a night. The checkout process was effortless. I booked the room at hotel.com so everything was paid for, all I had to do was turn in keys. Honestly, we'll probably not return to this hotel. Being that it was a last minute booking, I settled for this hotel since it was about $80 for one night. I really like the Hilton Garden Inn, but they were booked solid. read more

Hotel is in a good location close to downtown and UT University. Directly across the street from St. Edwards Univ. Clean room, nice big plus towels, sheets pillows were comfy. However rooms definitely need a facelift. The ceilings tell their age. Conference rooms appear to be spacious with comfortable plush desk chairs and desk tabletops. I would recommend staying at this facility and I would return if needed. read more

Called front desk three times for hotel shuttle. First time they said driver is on his way. Second call 45 min later they said driver is stuck in traffic. Third call over an hour now they said driver just left. Person did not even sound apologetic and was annoyed that I called so much. Last time I will stay here. read more

Beautiful from the outside, nice bar inside also a breakfast restaurant. The staff here was excellent. The room was clean, only the Lavatory was noisy as it would run throughout the night. The bed/ sheets were very clean and the pillows were super soft but the bed itself was hard and actually woke up with my back hurting. Over all, I may stay here again if I couldn't find a better place. But definetly the Staff was great. read more

Been pretty happy with this place, usually stay here during our Austin visits from San Antonio. It's a very convenient location, just off 35 on Woodward. It's in a great location to explore south Austin, the ACL-MOODY is maybe three miles, downtown and South Congress are right there too. This place runs about 100-120 depending on demand. We had a poolside suite, kitchenette with mini- fridge, microwave and were able to park right by our door. Place is clean, efficient, and has a lot of interesting music memorabilia. They have a lounge with decent beer at good happy hour prices, hours care kind of spotty though. This place and The Casulo (bit pricier and swankier) are the our top picks. read more

Booked a room with double beds for $83/night. The beds are amazingly comfortable. The room itself looks a bit dated but they are very clean. Doesn't have the feeling of a ultra nice hotel but for the price, it's an awesome deal. This is right on I-35 and downtown is about 10-15 mins away. A taxi ride costs about $10 to downtown (6th street, party district). I would definitely recommend this hotel. read more

I can't say enough nice things about this hotel. I recently hosted an 400 person event at the Wyndham that was over 4 days. Not only was the event staff accommodating they were so amazing to work with. The hotel staff was just as nice. The banquet food was way better than regular hotel food and they went above and beyond to decorate to match our themes. The hotel is convenient to downtown, the airport and I-35. Our group is a handful, and the team at the Wyndham expect the unexpected but seem to roll with the waves. Super inexpensive for Austin, free parking (I valets downtown Austin the week before and paid $50 for one night) and the free Airport Shuttle is a HUGE bonus. The hotel is clean, organized and overall just great! Hats off to Andrea, Paul, Bobby, Vicki and Heidi! You guys are amazing! I can't wait to return. read more

A little leary about staying here after reading some reviews, but was pleasantly surprised. First off we arrived at noon at airport and called for hotel shuttle that arrived so fast! Thank you Philip! Figured since we were early before check in at 3pm they'd hold our bags, but surprise they had a room ready! Fast and easy check in, feeling relieved since exhausted after traveling from another city from business trip and this was our vacation time! Staff was so friendly and helpful! Took a first floor room, which was nice cause we have a patio to chill on. Close to pool, fitness room, restaurant, and most important the bar! So far so good! Thank you so far for a great stay and recommendations for places to see since this is our first visit to Austin. read more

nice place. pool gym room restraunt & bar read more

I was surprised to see that this place had as many low-ranked reviews as it did because my stay there was terrific! First, convenient location and what seems like ample parking. Right around the corner from Midnight Rodeo - Austin (good music venue on weekends). Inside, clean atmosphere and friendly staff. And the room was very comfortable, adorned tastefully and spacious. I booked through Hotwire for a discount rate - I would have paid more without feeling resentment. All in all, I'd definitely stay here again without hesitation. read more

All these Yelp review scared me so much, but when we went everything was fine. I feel like some It was a comfortable stay. The bed was comfy with plenty of pillows. I wished the pillows were slightly bigger, but overall, they weren't bad. The room was quiet and the staff was friendly. Sure everything could be better, but the location and the price makes it all okay. It's conveniently located near downtown Austin, which makes it close to everything. This isn't the Four Seasons and you get what you pay for. read more

It's nothing like we thought. The staff was very unfriendly. After arriving there though very heavy rain storms I was told they couldn't find a reservation in my name. After waiting an hour they finally found it. I guess you pay for what you get. It was hot and humid, room didn't have a lot of light basically it didn't look well kept. I definitely wouldn't stay again!!!! read more

A beautiful hotel in the lone star State. Everyone here is awesome and polite, the food is excellent at Revive (for sure) and the bar tender makes a very good long Island Ice Tea. All and all a wonderful experience. read more

We totally expected a much better hotel. The only positive was the staff, they were nice. The hotel itself is outdated. The first room we received smelled of wet dog. We requested another room which was okay except the walls were paper thin and the bed was uncomfortable. It's not good to wake up with a backache. read more