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    Hyatt Place Austin Downtown

    3.8 (255 reviews)
    Open Open 24 hours

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    Beds soft and comfy
    Daniel C.

    We stayed here for 4 nights during our Spring Break. The location is close to downtown and walkable to several restaurants, late-night convenience stores, and coffee of course. Overall a pretty good stay, despite being a smaller hotel and having less amenities than say, a Hyatt Regency or Grand Hyatt hotel. Things we liked: 1. Big, comfy rooms with hardwood floors and two soft, comfy queen beds. My 4yo son and I slept well all four nights, though my wife prefers a firmer mattress. Very good room AC. Unlike California, the housekeeping services the room daily. 2. Great breakfast buffet included with rate, with decent quality and quantity. Pancakes on day, waffles and biscuits and gravy the next. Their Rainforest Classic coffee is bold and smooth. 3. Friendly and helpful staff. Their lobby also has a bar and serves SB coffee. 4. Free, magnetic wireless charging stations for your phone in the lobby. 5 Generally clean and well-maintained facility. Gym has dumbbells, a universal cable machine, and a bunch of Pelotons, Ellipticals, and treadmills. They also have an indoor pool. Things we liked less: 1. Wifi is free and fast but highly unstable. You have to re-login very frequently. 2. Valet parking is $59/night though that's common for the area. The issue is along 3rd St the curb gets packed with cars and occasionally you need to double-park to return your car. The car valets were all excellent though.

    Leland G.

    The staff was amazing. They greeted me with smiles, and because volume was low they put me into a room with a great view on the 17th floor. Breakfast had every option you can think of! Every member of the staff was so pleasant and helpful. And the room was super clean, everything worked great, plenty of coffee, a mini-fridge, hair dryer and iron, a spacious desk, drawers and wardrobe, and the bed was extremely comfortable.

    Alyssa C.

    While visiting Austin this past weekend , we stayed at the Hyatt Place in downtown. This hotel is centrally located. You can walk to the nearest restaurant it's about 5-10 minutes walk . It was about a 10-12 minute drive from the airport . We arrived early so they checked in our bags and we got to explore the city . Once it was check-in time we were on our way. We were situated on a high floor which was great . The rooms are very spacious. The bathroom was very nice and clean the only issue I had was the shower . The shower pressure was very light . But other than that I had no issues. Breakfast was served in the mornings , the hotel provides a traditional breakfast eggs, sausage , juice , fruits , bagels or pancakes . If you are looking for something grand then you will have to venture into the city . But the food itself was great . The staff was very nice and helpful they recommend local restaurants that we should visit. When I go back to Austin I will definitely be staying here again .

    Trina D.

    My husband and I stayed at the Hyatt Place in Downtown Austin when we were in town for a family wedding. I booked it on points. It was about 30 minutes out from the Austin Airport which was a perfect central point for us. We chose it because of the complimentary breakfast since we don't have status with Hyatt, otherwise we would have chosen the Regency across the river. Once we arrived, we were able to check-in right away. I asked where the fitness room was and if there was a water dispenser found there. There was. We didn't need to buy bottled water if we refilled our bottles there. They also provided water in the lobby but it was not meant to refill bottles. The WiFi was also down the first 2 days we were there. I contacted the front desk via text and they said they were aware but did not give any updates. I randomly was able to connect 2 days later. We were given a room on the 15th floor with a view in the direction of the convention center. In fact, we could see the taqueria we frequented from our window. The room was cozy with the soft king-sized bed and pull out sleeper sofa. We did need to request additional pillows and an extra blanket. There was no comforter or heavy blanket provided which we thought was strange since it was January. We slept well on the bed. The bathroom was clean and the water pressure was great in the shower. We did not have any issues with hot water. We only had housekeeping come in to clean the room once during our 4-night stay, as that was our preference. The staff was really nice and helpful. We had asked about using the microwave and were told it was in the breakfast area. The daily breakfast was pretty standard continental. The breakfast potatoes were really good. I enjoyed the fresh fruit with my plain yogurt. The coffee was not my favorite but they also offered teas and juices (from concentrate). I was able to find something to eat each morning without fail. If you wanted an espresso based drink, they had a machine but you had to pay extra for a latte or cappuccino. The fitness center and pool area was decently set up. The pool wasn't exactly warm but it was indoor. They had one Peloton bike and a few treadmills. They had a lot of weights and weight benches for use. I was there three mornings of my stay and only had other people working out with me on one of them. Prior to checking out, we asked for late check-out but were told that it was an additional $25 per half hour or something. Understandable but I've never had a fee before. Most places accommodated us for an hour or so and we did not have status with them either. We opted not to do late check-out and checked out of the room on time. We asked the front desk to hold our luggage while we killed some time. We went to the coffee shop across the street for a latte and came back to use the microwave to eat our leftover barbecue prior to heading out to the airport. Since it is so close to the convention center, we saw attendees the entire time we were there. We also encountered a few homeless folks milling about but did not feel unsafe at any time. Overall, a good stay.

    Bar area of the hotel
    Michael B.

    Wanted to stay here but the prices were a bit high. My colleagues stayed here and didn't have any complaints. Said it was pretty standard and that it's convenient place to stay. I came here one night for drinks and the next day for a crossaint. The people here were super nice. Probably some of the nicest people I ever met. And it wasn't the over the top "this is my job so I have to be nice" niceness. It genuinely felt like they cared. It was a slow night in the bar so we had a ton of time to chat. They have info on the city but also shared really cool things about life and traveling and such. Happy hour had just finished about 10 minutes ago but they offered to extend it to us after we said we had a long day. Same thing during the morning the next day with a new set of staff when I bought a croissant from them. They seemed genuinely interested in who we were. Four stars for excellent service.

    Urine and tissue left in the toilet with dirt on the best upon our arrival.
    Jennifer B.

    FOUR SEASONS PRICES WITH MOTEL 6 SERVICE & TSA LEVEL SUSPICION I've stayed at hotels from boutique inns to luxury such as The Driskill, never have I experienced anything like this overpriced disaster. * $60/night valet but not a single person helped with my bags (and we had a lot) either getting them out of my vehicle or up to the 17th floor. But we had to wait an hour for a cart while they stood there clearly upset that I refus we d to let them take my vehicle while all my stuff remained inside. * My teenage daughter was approached 3x by valet while I brought a portion of my items up to the room, intentionally waiting until I was not there to do this. * There was not 1 bath towel only floor towel used in front of the tub. * Furniture had visible 'stains' of bodily fluid like substances. * A security guard literally followed me everytime I was in his sight like I stole something, so much so even my 9year old made comment. * Multiple attempts to charge for another full night after check out was made to my aaccount * i called to check if there was a pool before we made the reservation and was assured there was, at check in I was told there was no pool on site. However a recent reviewer shows pictures of there actually bring a pool on the premises. * Multiple hairstyles in the tub AND FOR $60 FOR VALET WE WERE GIVEN NO RECEIPT OR TEXT IN ORDER TO REQUEST OUR VEHICLE. I've never felt more disrespected as a paying guest, let alone a mom traveling with children alone. I paid Four Seasons prices to be treated like a criminal. If you value service, honesty, cleanliness, and basic decency, SKIP THUS PLACE! There might be nice photos online but it's all show. I would not stay here again if they paid me to.

    Anna C.

    Solid 3 stars. Extra star for the above and beyond service. It's not the nicest or newest hotel, but it has all the basics you would need. Bed was medium firmness and comfortable. Shower water pressure was decent. Gym was smallish, but adequate. Location is perfect for attending a conference at the Convention Center a block away. It's also walking distance to many restaurants, congress bridge bats, and an Avis car rental. Parking is valet only with in and out privileges at $52/overnight.

    Ronesha J.

    Convenient location. Very clean, comfortable. Great customer service. I arrived on a late Thursday afternoon for a work trip. Check in was quick and easy. My co worker arrived before me and was able to check in without me although the reservation was in my name. The front desk associate was extremely helpful. The included breakfast was a great perk.

    Two full beds

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    Holes in the comforter and the shower tile wasn't well done. It was clean and didn't smell and the staff was friendly enough.

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    Review Highlights - Hyatt Place Austin Downtown

    I would come back: Pros: Free Breakfast, Smack in Downtown everything in walking distance, Clean spacious room.

    Mentioned in 12 reviews

    Read more highlights

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    We stayed at The Loren Hotel for a night and had a wonderful overall experience. The rooms are…read morespacious, beautifully decorated, and feel very luxurious--perfect for a relaxing stay. We also dined at Nido, the hotel's restaurant, for both dinner and breakfast, and it was definitely a highlight. Located on the topmost floor, Nido offers stunning views of the river and downtown Austin. With both indoor and outdoor seating, the ambiance is elegant and ideal for a special evening. During our visit, we saw a couple of groups celebrating birthdays and wedding anniversaries, which shows how perfect this place is for special occasions. The pricing is on the higher side, but it matches the upscale experience and beautiful setting. For dinner, we ordered the Burrata as an appetizer and the Autumn Garden for the main course, along with an American IPA and a Jack Frost cocktail. Everything was delicious, but the Burrata truly stood out as my favorite. Breakfast was equally enjoyable--we had custom-made omelettes with veggies and avocado toast, both fresh and flavorful. Overall, The Loren Hotel, along with Nido, offers a great blend of comfort, excellent food, and a beautiful atmosphere. A perfect choice if you're looking to celebrate something special or simply treat yourself to a high-end experience.

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    JW Marriott Austin

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    Colton House

    Colton House

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    We chose this hotel to stay close but not too close to the hubbub of Austin sights and sounds. Upon…read morewalking to our room into the main hallway, there is a lingering musty smell that lingers. We had a clean and tidy suite on the first level. Two double beds were comfy and plenty of towels. Our first night's stay was decent. Surprised to know they seem to use softened water because it made our skin feel slippery. I noticed the shower gel holder was falling out of the wall. A precarious situation of having to carefully pull the mechanism to dispense without pulling too hard. I did notify the night staff but the next day, it didn't seem like anyone came to fix it. No extra body wash or soap was provided even when I asked for some. The wall sockets with the en-suite appliances was not usable. The electrical outlets weren't working so we couldn't toast anything, use the kettle, or the coffee machine. Couldn't find one with a GFCI breaker to reset that side so gave up. Interestingly, the full-sized fridge and microwave were working ok though. The rod for one of the window curtains fell off while opening them. Because it's floor to ceiling we just left it alone. The common spaces around the property are well decorated, from the Library, Executive board room, kids corner, gym/yoga studio, and outdoor lounge space. Although, the snack/tea/coffee station with Keurig isn't filled maintained often. We had to ask the night staff to refill the water for tea and the lobby water dispenser was constantly low as well. On our second to last day, I found the hot water and still water station downstairs at Simona's. Pros: Clean, comfy, affordable stay. Enjoyed the bottomless drip coffee $5 and their signature Breakfast at Tiffany's latte. Also appreciated them letting us do late checkout and upgrade our room. Cons: Complimentary water station, Keurig / snack station, overall maintenance of room amenities could be handled better. Warning: If booking from 3rd party (BILT, Capital One Portal...) the added parking is not the same price that's on Colton's House's website. It's actually $40/day (with in/out privileges). However if booking directly through Colton House for stays, parking is 50% off at $20. Would we stay here again in the future? Most likely not. For an SLH property, we may look for another better-maintained option in the future.

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    The Otis Hotel Austin, Autograph Collection

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    Hyatt Place Austin Downtown - hotels - Updated July 2026

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