Gorgeous would be an understatement. This is a boutique concept of a hotel - everything you can tell was selected with care. The check-in process was smooth, and valet brought your cars around with a simple text 24 hours a day. The location is basically on the UT campus so be aware that there is a lot of pedestrian activity. The good thing about that is - there is ton of walk ability for food and late night snacks. The view at the Otis is stunning as well, check out the photos they'll tell you yourself. Xoxo. read more

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Great stay! As soon as we walked in, KD greeted us with a smile and served up a heavy dose of southern hospitality. I have never felt so welcome at a hotel. KD was thorough in explaining the area and amenities to us. He was the epitome of high customer service. Our 2 queen size room was clean and well decorated. We stayed for two nights from Friday to Sunday and had a peaceful stay. It was quite quick to catch an elevator while we were coming and go. Plus, the roof top pool was a comfortable place to relax in the mornings. If you get the $30 per day food/dining credit, please do yourself a favor and use it - they serve lovely refreshments. Each room comes with a record player and there is a vast vinyl collection you can borrow to use in your room during your stay for free. They also included a complimentary bottle of wine and chocolate truffles in our room for my friend's birthday. read more

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Beautiful hotel for the area and very close to the campus and stadium. The bar had great specialty drinks and weren't unreasonably priced. The record player in the rooms was pretty neat and they have a pretty large collection of vinyl downstairs in the lobby. Rooms were nice, not the best view or the largest but still very nice. read more

Nice hotel. Nicely decorated throughout. My company had us stay there for the Formula1 Grand Prix race. We rented the first floor meeting space. Food was excellent and service was very good. Rooftop pool and bar is a major plus. It was especially happening at night since it's open until 1 am. For my room, it was a good size with a nice modern look especially the bathrooms. My company paid for my room so not sure on the cost? It's centrally located near 6th street. Nice hotel! read more

The Otis Hotel Austin, Autograph Collection - Pool - Hotels Near Me - Austin, Texas

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The Otis has become my home away from home when working in Austin - which is most weeks and though I have tried other properties on occasion this is by far my favorite and one I stay at the most. Off towards the Campus area, they have both valet and self park, check in is always easy and the property always smells fabulous. The hotel has a beautiful look, you can pick up an album in the lobby to play via the record player that are in each room and the lobby is elegant with a bar and restaurant Rooms are comfortable and modern with very comfortable beds and great amenities! On this occasion I received a surprise upgrade to a corner suite ( I am Bonvoy Titanium soon to be Ambassador) and it was beautiful with floor to ceiling windows, huge bedroom with another room containing a desk and sofa! Great experience. Room service is phenomenal and all the food is delicious! The folks here are always lovely and I already have multiple more trips booked! My absolute favorite hotel in Austin! read more

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This place is absolutely perfect! If you are looking for comfort, great customer service and clean facilities. We got here earlier than checking time and they were able to accommodate us to check in. The bar offers delicious drinks and appetizers. The best part is that is downtown, although is pretty crazy traffic as this is super close to the UT campus. read more

Warning! Please do not park your car with Towne Park Valet at The Otis Hotel! We have video evidence showing our car arriving in perfect condition but leaving damaged. After giving us the runaround for over six weeks, we were just notified that our claim was denied. We expected so much more from a Marriot property, but they obviously don't care about their customers or their customers' property. Marriot has lost our business forever. read more

We came for a private event at the rooftop area of this hotel! We had a big tailgate for Clemson fans prior to the Clemson Texas playoff game. I got avocado toast and it was mediocre, also got 4 mimosas and they were alright as well. It is a beautiful rooftop space with great weather and ambiance. Such a pretty hotel! read more

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What a fun hotel. We went downtown for a concert and I didn't want to have to go home late at night. Checked in before the show knowing nothing about this place. The lobby has a record collection you can borrow and each room has a player! I signed out a favorite album and got to jam for a few before we left to the show. There was an amazing variety. The room and halls were very tastefully decorated. Not your normal average hotel. The prices are not much more either so it's worth a try. After the show we went to the bar just before last call and had some tasty drinks. Great staff all around at the bar, restaurant and front desk. We had breakfast in the restaurant before leaving and it was great. All around a great experience and will definitely do it again when we see another event in downtown Austin. read more

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This hotel gives ALL the vibes, ALL of them! We stayed during the Texas relays, and everything was perfect. Immediately greeted when checking in, was offered champagne and was upgraded to a city view on a high floor. They don't have an M-Lounge, so we were given breakfast vouchers instead. Rooms are a decent size and really cute. As others stated, the shower is in an open space, so birthday suits will definitely be shown if people walk in and out of the room...HA! The room had a record player , and you can check out records to play, but our stay was too short to take advantage. Now, this rooftop, though!!! I spent all afternoon and evening up there. It's absolutely gorgeous and has a fire pit and heat lamps if needed. Add a bar, food, pool, cabanas, light music and a view.... yall know where I'll be! Breakfast is menu only, and something about those scrambled eggs and their breakfast potatoes wants me to return for just that. I can't speak for lunch or dinner, but as a non breakfast person, it was very good! Lots of places in walking distance, so no worries having to leave the immediate area if you don't want to. Again, we loved it and wish we were there more than 1 night. We'd stay again in a heartbeat! read more

The Otis Hotel Austin, Autograph Collection - Night time rooftop vibes - Hotels Near Me - Austin, Texas

Such a gorgeous hotel downtown and close to campus. The unique style and literal vibe with music stylings is amazing. We had a bite at the bar. Service was impeccable and food was perfection! Popovers, Harvest Salad, and Scallops were absolutely delicious. Sad we didn't take more pictures. read more

Fantastic one night stay last weekend! The rooftop bar was a great spot to hang out both before and after our event nearby. Our king room was cozy and comfy. We loved the record player in our room and you could get additional albums downstairs. Valet but also a public parking lot right across street. read more

I had a great three night stay here as part of a conference. Love the in room record players. Gold status got me upgraded to one of the large corner suites - thanks for that. The front desk service here is friendly and responsive. Being next to the UT campus is energizing with some fun stores - though most of the hotel looks out on to busy fast food palaces. Both the lobby and roof top bar make excellent cocktails - try an old fashioned or a Tajin margarita. I asked them to get the TV working twice and they didn't make it happen but I appreciate the try. The conference space is comfortable and close to the rooms. I'll be back, Otis! read more

The Otis Hotel Austin, Autograph Collection - Corner suite bedroom - Hotels Near Me - Austin, Texas

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The Otis is a great break from the big box hotels. I enjoyed the vinyl bar where you can select records to take to your rooms to play on the old school record players they have in every room. The view of Austin from the pool and pool bar is relaxing. read more

Music themed hotel! This is a wild Marriott hotel, located right off the Drag, i.e. Guadalupe Street, across the street from University of Texas. When you check into this hotel, right next to the front desk is the music concierge. The guy, Jack had a bunch of records out on display. When we checked into the room, they had a sign that explains what happens with the records. In each room is a turntable, and one record that they've selected for their guests. If you go down and talk to the music concierge, Jack, and let him know what kind of music you're into, they can lend out a few records for you to listed to in your room! I promptly went down and picked his mind about polka music. Unfortunately, they didn't have any polka, but I did get to listen to some Willie Nelson singing Sinatra covers, Townes Van Zandt, a Sinatra album (unfortunately, he wasn't singing Willie covers). It was fun! My main complaint was about how aloof the staff was. Upon checking in, we were supposed to get free parking, breakfast, etc. We had to keep asking them to come up with all the perks upon signing in. The restaurant staff seemed equally aloof. They were constantly busy rushing around, but it seemed they were never actually doing anything, like refilling waters or coffees. The location is the best thing about this place. It overlooks the southwest corner of UT. It's pet friendly. There's a parking garage in the basement. I'd stay here again! read more

Booked a night at the Otis due to its proximity to the Moody Center and because it looked like a cute, hip little hotel. We were in town to see Dave Chappelle and didn't want to have to drive all the way back to Round Rock after the show. We took our dogs with us since it is dog friendly. The hotel looks just as photogenic in person as in the photos and we found all the staff friendly and helpful. The room has a slightly unusual layout in that you enter in the bathroom area, then pass through a barn door to the bedroom. The room is well-appointed with a record player which you can play LPs borrowed from their extensive collection. They have someone to find the perfect tunes based on your preferences, but we never saw them. There is also a nespresso machine and pods for morning coffee. The bathroom is lovely and has lots of little details I liked, including lights that come on when you enter the room, makeup remover towelettes, and a little accessory kit with a nail file, q-tips, cotton balls, etc. The hotel is close enough to walk back to from the Moody, even in four inch heels, lol. There is a P. Terry's and a Chick-fil-A across the street, so you can eat on the cheap if you want, but the food at 41 Acres is worth staying in for! We had the Wonton tacos, burrata, and a burger while there and everything was delicious! Happy hour makes it an economical choice. The only negative is that as a dog friendly hotel, I'd call them more dog tolerant. We had to ask for dog bowls for the room, even though I had called the day of to tell the front desk that I was bringing two dogs. They only sent up one set of bowls when I asked for some. There is not really any place to go relieve your pets except for the LDS church office a block away, and they didn't provide any dog beds for them. The fee for dogs is $100/ stay, regardless of the number of dogs. Kimpton properties don't charge for pets and always have beds, bowls, and toys in the room, treats at the front desk, etc. It is a wonderful stay for the humans, though! Go enjoy the rooftop pool and bar, especially at sunset. We didn't get to, so do it for us! read more

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The Otis Hotel, what an awesome place! I was in town for a three day conference onsite at The Otis and loved every minute of it! Excellent service - friendly and helpful staff Modern and hip decor LOVED my room - spacious, cool and clean! Good food & restaurant service I was particularly impressed with the maid service. After my first night, I returned to my room to find it spotless and more organized than I left it. I had tossed my suitcase on the floor, over in the corner and when I returned, it was neatly placed on the suitcase bench. I hope I can return to The Otis, it's lovely. 5 stars read more

The staff is the best. Period. I stayed at a few hotels during this time and The Otis had the most amazing staff. I stayed the night of July 4 to do a little staycation with a pool and a rooftop view of the city's fireworks. I booked the room about a month before. What I didn't know until the day before (July 3) was that they were partnering with a tequila brand and selling tickets to the pool to the general public, and hosting a DJ all day. The pool area was packed and we didn't get the enjoy the one amenity we really were going for. Because I found out the day before, it was too late to cancel the room. The onsite parking cost is kind of ridiculous ($55). If you're looking for the party vibe, this is the place. If you are not looking for a party vibe, skip this one. read more

The hotel is not close to any decent restaurants except Chic Fil A or Cane's and the room is UBER small and the price is sky high!!! Staff is excellent but $65.00 nightly to park after being gouged for a tiny room is outrageous the turn table...Will not be coming back to the Otis. read more

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From the moment I walked into the lobby I really loved this hotel and the best part is that it is part of the Marriott brand so I got points for my stay. Very efficient and friendly check in. They have a cool record (vinyl) section in the lobby where you can check out some vinyls to play on a record player in your room. Nice touch being that you are in Austin. Room is very modern, chic and clean. Bed is super comfy. The room has a safe but no fridge but other than that I loved the layout and all the amenities in the room. They have a roof top bar/pool Otopia that has a great view of the city. When you check in they even tell you the time of the sunset so you can check out the rooftop area and have a drink or two. They have a beautiful restaurant onsite Acre 41 which had some unique cocktails and an awesome menu. Definitely order the truffle spaghetti. Hotel has valet and self-parking garage. There's a lot of fast food restaurants within walking distance but not really walking distance to restaurants but it's still close to downtown. This is now on my list of hotels to stay at when I'm in Austin. read more

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Honestly love the hotel and the breakfast. The sole reason for this review it is now my 2nd stay at this hotel and BOTH times their "bars" close at 11pm but are shutdown by 10:40pm. Stop advertising that. If your last call is 10:30pm, then you close at 10:30pm. I get it- employees don't want to work late and linger for the last night cocktail- then change your hours. Or- find a way that people can still be served until 11:00pm and ditch their drinks in their rooms/on the bartop for the opener. Seriously- you don't close at 11:00pm. You have nothing to offer after 10:30pm, so you are closed then, if not earlier than that. read more

My husband and I took a one-night getaway to Austin, and we opted to try this Marriott property. They are easy to get to, and you can choose from self-parking or valet. We like to get in and go, so we opted to self-park--only a $10 difference. Upon check-in for the suite they wouldn't allow me to checkin early even with my platinum status. However, we did get a 4pm checkout. I did opt for breakfast instead of extra point. I forgot to take pictures of our food but the food was good. You can choose anything from the menu. We did the eggs your way. Came with 2eggs bacon or sausage, toast and potatoes. I love how they did their potatoes. We booked a corner suite. The layout was interesting in the sense you walk into the shower area of the restroom when you enter the room but the room is nice and we enjoyed our stay. The bed was comfortable and with it being a corner suite with lots of windows the room stayed cool. The room has a record player and you can checkout vinyls in the lobby if that's your thing. The lobby features a bar and restaurant. They have a rooftop pool with bar and lounge area. Good views. read more

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I honestly don't know where to start. The service that was provided from this team and staff were absolutely above par in everything they did for us. Started off when I was supposed to have an upgraded room. I went back downstairs and told them I was in the wrong room. They took care of it right away. Then once our conference started which was all on property. Travis's team absolutely WOWed us all. From the chef making us delicious food for the weeks events. To taking it up a notch when I didn't see anything I liked for one of the lunches. The chef was watching and came up to me. Ask me what I wanted, what I disliked and came back with a fresh new sandwich custom to me. Travis and his team were on it. When it came to our game night. His whole staff dressed up with us. His attention to detail for all the rooms made it very engaging for our teams. Top top notch service with food, details with cleaning, and at the end of the day making sure if anything additional needed were met. His team would take care of it. Thank you Travis and his team. What an amazing job. I honestly don't know how anyone or team will be able to top this for our next conference. read more

This a very stylish hotel. You do pay for that. Neither my wife or I slept well. Bed was too firm and pillows too floppy and lacked support. The rooms are small and have too much extemporaneous whoo ha around. You did feel like there was a place to sit or set anything down. The turntable is a unique idea, but we would rather have the space. Bathroom is huge. read more

Was so very impressed to bring our Oil and gas conference executives to the Otis Hotel for two days of impeccable standards in service. From board meetings to general session and food and beverage events the high quality of service provided by the property and its team was flawless. We hosted over 200 during the event along with vip executives and elected officials and worked with their team to make it flow and impress. Danielle in sales along with Annie as our event partner went far and beyond in assuring our guests leave with an experience of Austin white glove Service. The General Manager Tom was visibly present every day in various locations which proves his commitment to leadership Chef helped us develop small changes to a menu that had guests and vip speakers raving We cannot express how truly grateful we are for helping us put an amazing program together and look forward to partnering for a future event. read more

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This is one of my favorite properties. We have held a couple of events here and the entire staff is exceptional. Dinner and reverse happy hour at Acre 41 was so nice. We got in pretty late and wanted to grab a bite so we split the house burger and Caesar salad. Really pleased with the menu, spinach dip and Mac and cheese are really yummy. The sides are really big and shareable to split between a group of 3-4 individuals. The morning coffee and pastry bar is a great pit stop in the lobby bar on the go. They have an espresso machine. I recently tried the mocha lavender latte and that was delicious! Our banquet team is top-notch at this property and it's conveniently located on the UT campus, a short walk away from the UT tower. There are gas stations, convenient stores, fast food chains, and a Target close by. Love the rooms and signature scent of this hotel. read more

This is an innovative concept where two Marriott brand hotels share one building. I was in town for a conference and had the choice to stay at either the AC or The Otis. Having never been in The Otis before, I decided to try something new. I was very pleased. The Otis has a very retro hipster vibe with cool amenities such as a vinyl record player in every room and hundreds of records you can check out for free to take back to your room. A couple cool room features is the big barn door that seals off the sleeping area from the room entry area. That significantly cut down on the amount of hallway noise heard during the night. Also, the closet space is a giant crate. It was very well made and sturdy but gives the feeling of a temporary piece of furniture. The hospitality of the front desk and room service were second to none. The views at the sky bar was also unmatched. Really great stay and I would certainly visit this property again. read more

Staying here for a conference and I'm blown away by the customer service! Tasha at the front desk rolled out the red carpet for me - amazing customer service, friendly, and so incredibly helpful. They are the best in the biz for hospitality! The records are a nice touch, too! All I can say is WOW! read more

This place is a total vibe. As soon as you walk in there's great music, vinyl in your room, and for a really good price! Will be back I think I found my spot in Austin read more

The Otis Hotel Austin, Autograph Collection - Hotels Near Me - Austin, Texas

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I really hate leaving a one star review anywhere, ever; but I just have to be honest. This hotel stay was the biggest letdown I've ever experienced. All if the promises regarding in-room vinyl and playlist curation were all false. We had to wait HOURS and make 3+ requests before we could get a bucket of ice delivered to the room. Honestly, i wish I could be more thorough, but it would be too depressing to have to re-live it. My boyfriend and I spent $1k combined at this hotel (room rate + dinner + bar for ONE NIGHT), and we both agreed that we would've been happier at a $75 Comfort Inn and put our money toward an actual vacation where hotel staff knew how to treat their guests. It was all smoke and mirrors here. Poor commmunication between the agents on the app and the actual physical staff present at the hotel. There is a major disconnect there. When we asked to check out a couple of records, we were told the "music currator" "Just walked off and left for the day" but we could stream to the record player from our phones! Whatever we wanted! (Obviously I'm being sarcastic.) Uh, yeah, of course we can. That's what the bluetooth speaker in my luggage is for. It's not the same sound and experience as a vinyl record. The way they sell this music-lover's "ammenity" is just writing on their marketing materials and branding and not something they follow though with. Just a terrible stay all around & HUGE letdown even ignoring the ginormous waste of money. read more

I love this place! The decor players, the records! The rooms! The service. Centrally located! The rooftop pool and bar! What's NOT to LOVE! Will definitely return!! read more

The Otis Hotel Austin, Autograph Collection - Hotels Near Me - Austin, Texas

Customer service here is awesome (minus one bartender woman). The decor and layout are beautiful! The vinyls for loan are such a nice touch. They honor Marriott status here which is great. The rooftop is beautiful and so is the pool. The gym looked great with new equipment and some gym staples that you don't find in gym hotels. The rooftop bar has a really you'll drink menu The location has tons of fast food restaurants near by. They're not far from 6th street (that's where the action is). There is a restaurant on the premise Acre 41 BUT I DO NOT recommend for dinner. We truly thought it was terrible which was so unfortunate because based on the reviews we expected good food! Anywho, if you're thinking of staying here do it! Just eat dinner elsewhere. read more

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Regrettably, our experience at this hotel left much to be desired. The staff did not come across as very welcoming. We initially chose this establishment due to its appealing boutique vinyl music theme, but upon arrival, we discovered that our record player cable was damaged. To our dismay, our one-night stay came at a hefty price, a rate of $257 was confirmed when I called to book. With the addition of taxes and a non-refundable $100 non-refundable pet fee, our final bill amounted to $417. It was disappointing to learn after our stay that both pet fees and overnight parking were subject to taxes, as we were unaware of this during booking. We had hoped for some special considerations for our petite 7lb dog, but unfortunately, none were provided. There were no dog water bowls available, and the absence of a designated area with grass for our furry friend to relieve themselves was disappointing. Their website says: "To make their stay paw-fect, we offer everything your pup will need, including plush beds, take-home dog toys, and more." For a $100 nonrefundable deposit, we did not receive any of what they mention. Elevators had spilled drinks, and even wet floor at the front desk when we checked out the next day. I must say their rooftop pool floor had a nice atmosphere, though last call for food/drinks was around 10pm. Most of their dining restaurants also closed at 10pm, so we ended up picking up dinner nearby to-go and ate in our rooms. We don't mind paying when we are on a vacation, but please don't take advantage of your customers. Would not recommend this hotel. There are other great hotels around Austin. We should have just stayed at a resort instead! read more

The Otis Hotel Austin, Autograph Collection - Broken vinyl record player - Hotels Near Me - Austin, Texas

Amazing hotel and 1 amazing TEAMl!! I have stayed at the Otis a few times for work and then we decided to host our son's rehearsal dinner there. From the front desk, event planners, restaurant, bar, house keeping, valet and event staff servers, we were blown away! Our families were all so impressed with this hotel and their 5 Star Service! I travel weekly and I alway stay at Marriott's, so I am used to being a little spoiled but last week was amazing. After setting up for our rehearsal dinner, we prepared for our guests to arrive. I walked into the ballroom and the event staff we all standing with napkins over the arm- butler style service...ready to serve our guest. You could say I got choked up....When people love and serve your loved ones so well, it's almost overwhelming! Thank you Otis Staff! You're one A M A Z I N G T E A M ! read more

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After a horrific night at the adjoining AC Hotel we needed a good breakfast. Sadly the dreadful train kept chugging along. First, the waitstaff was delightfully pleasant! I ordered avocado toast, coffee, cold pressed juice and potatoes. The avocado toast was quite lovely! Sadly the potatoes never came... The coffee was BEYOND terrible?! My husband always drink his coffee black and he said it was disgustingly unsafe to drink?! I tried it with a bit of cream it tasted like it was reheated and harshly bitter! He had breakfast biscuits. They were cold, dry and brittle. If not for the juice we might have completely walked out. We both dropped our heads in disgust, paid and left. We lived in Lakeway a few years back and frequently visited several restaurants across Austin. This might have been the worst dining experience to date. read more

The Otis Hotel Austin, Autograph Collection - Cold, dry, hard breakfast biscuits - Hotels Near Me - Austin, Texas

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Stayed for an overnight before an international flight, left a bag on the chair and did not remember to grab it on the way out. The staff somehow had no idea where it may be and did ZERO follow up when contacted. If you do NOT want your items stolen then do not stay at this hotel!!!! read more

The bartender gave me a drink with a huge chunk of glass in it and gave my friend a glass that was chipped on the rim. There is no quality control. For as expensive as it is there they need to do a better job. read more

ISA AT THE FRONT DESK is Aweome! the Otis is awesome isa and the staff always give service with a smile acre 41 has great food and J ALWAYS takes good care steven c in sales always is helpful! the hotel is amazing !!!! and I always look forward to my return to Otis! if I could I would move in full time :) austin Otis has my heart read more

On a business trip to Austin and stayed at the hotel. After checkout, they charged my corporate card for a meal I never had and now will not rectify the situation claiming that the transaction is between the hotel and my companies bank...whatever that means. They transfered me around and never could speak to anyone in accounting. Nice hotel but not helpful at all w/ phantom charges and poor customer services. Now stuck w/ a $1200 bill that my company won't reimburse. I will never stay here again !! read more

I made a spontaneous trip to Austin and preferred a dog-friendly Marriott property. I've done the W, Loft, and JW, but I was happy to see that there was a new dog-friendly joint in town. The Otis is new and on West Campus. I used to stay a lot at AT&T on campus, and I know this place will give it a run for its money. The location is great. I never had a problem with street parking, and it's close to Lamar and I-35. You can walk to campus or grab something really good to eat in any direction. The property is chic, and while I imagine a lot of people will make it a party hotel, it's not as big as Van Zandt or the W where it will get overwhelming. I expect it to be more like other boutique Marriott properties like 11 Howard or The Edition. The hospitality was lovely. They were very happy and friendly to see me, which was a nice welcome after getting off a flight. I was also provided a kind, thoughtful welcome gift in my room, and the staff loved on my pup Marvin. Everyone from the front desk, concierge, housekeeping, bellhop, valet, and Otopia staff were so sweet to my best fur friend. The room was very spacious, and I loved the layout. I liked the furnishings, linens, and record player, and having a door separate the entry way from the bedroom made for an extremely quiet night's rest. Acre 41 the bar was great, I wish I could have stayed longer to try an old fashioned. The rooftop bar Otopia is nice, not too big, and the menu has good variety. Thank you for making my short stay in Austin top-notch and personable!I read more

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