Great hotel always nice and clean and roomy inside. Staff very nice too!! Actually a lovely place to stay. I will definitely stay here again

I stayed at the Wyndham Visallia the week of 11/6/23. Upon arrival Melissa at the reception desk was extremely helpful with recommendations on where to have lunch/work while my room was being cleaned. Melissa also was very polite and made me feel welcomed! Her customer service was top notch! Thank you Melissa. read more

CANNOT RECOMMEND - ABUSIVE NIGHT MANAGER CHASED MY DISABLED SISTER AND MYSELF AND OUR 5 CHILDREN OUT OF THE FACILITY. My sister and I were traveling with our children, returning from visiting our parents. The hotel we had stayed at on the way there had added fraudulent charges to my sister's credit card - so while on vacation we had to cancel the card to avoid the fraudulent charges. Before we left for home, my sister called Wyndham and explained to them that she did NOT have a credit card with enough balance to cover the cost of the 2 rooms we were booking, but she did have another valid credit card that could be used as "security" but we would be paying cash. The person who took the booking assured us it would be no problem - they would not be charging the card if we paid in cash, it was just to secure the booking. My sister has stage 4 breast cancer and she is legally disabled. She has had a double mastectomy, a complete hysterectomy, a morphine pump installed and uses a cane or a motorized chair typically to get around. We drove for almost 10 hours that day with 5 children in tow. We arrived late in the evening - I am guessing around 8pm. We had picked up KFC and were exhausted and just wanted to get to our rooms and feed the kids and go to bed with plans to swim in the morning before we headed out on the last leg of the trip. When my sister tried to check in they refused. They said they HAD to charge the ENTIRE amount to one credit card. She could not pay cash. We had over 2k in cash - we could have paid ANY deposit they required - and OFFERED to. We explained we had been told it was no problem, she is disabled, we have children and have been traveling - its late. She didn't care. She wanted my sister to call her husband, have him receive a fax, give his credit card info over fax and sign documents at 8pm. They don't own a fax machine. I walked in in the middle of the conversation and asked my sister what was going on. She was in tears explaining to me what was happening when the horrible manager BUTTED in and told me they wouldn't let us register and was rude and abrasive. Then my sister said - you know what - forget this and turned to leave. The "lady" started SCREAMING at us to GET OUT or she would call the police. We started ushering the children out of the lobby as she continued to SCREAM and LITERALLY CAME FROM BEHIND THE DESK SCREAMING TO CHASE US out while she YELLED for the other people to CALL THE POLICE. I turned around and said - we are leaving, but i need your name so I can file a complaint. She said GET OUT - CALL THE POLICE GUYS, CALL THE POLICE! And retreated to hide behind the desk. I again said - we are LEAVING (at this point my sister was hobbling out the door already with the children) BUT I need your information so i can talk to your manager. She just continued YELLING for the police! So I took my phone and took a pic of her so I could identify her to whomever was necessary - she then started screaming that I was not ALLOWED to take pics. I said - I don't want to, but you won't give me your name. I then left as she continued to scream at her staff to call the police. We ended up calling Wyndham, with my terminally ill sister HYSTERICAL, from a gas station in the middle of the night - and the only help they could give was to say they could find us a room at a super 8 another hour drive away. NOT a comparable hotel and NOT close. And they DIDN'T CARE that their staff had mistreated us. Then they put her on hold for 30 mins. During that time, we used my phone and were able to find a MUCH better room at a MUCH nicer hotel with AMAZING customer service and explained the situation and were able to happily rest for the night. This "manager" is a glorified shaker-of-farts-from-sheets. I guess she needs to feel powerful at work to make up for the fact that she is a fat ugly troll with male pattern baldness and no real value as a human. She doesn't even care enough about herself to shower, so probably no one else cares about her either. She is a harridan and should be criminally prosecuted for what she did to my sister that day. She is the night manager of an over-rated mid- grade hotel. I guess when you only make $12/hour you have to find some perks in your job, like bullying disabled women and children. Even her own hair is trying to run away from her face. I really hope Wyndam learns to care for their customers - both at this location and the corporate level. My family, will NEVER book another night at ANY Wyndham location. And this manager should be fired. If there was some policy about the card, we should never have been told it wasn't a problem or had the rooms reserved. We would have looked elsewhere. And upon arriving and learning of THEIR mistake, she could have made accommodations - that' what managers with any REAL power (not just imagined) do. And if she COULDN'T she COULD have been apologetic. She wasn't. read more

Wyndham Visalia - Horrible "person" (unconfirmed) who CHASED my disabled sister and our 5 kids out of the hotel after refusing to provide us our rooms. - Hotels Near Me - Visalia, California

This place is an ok hotel to stop over at. They have an indoor pool and jacuzzi as well as a restaurant and bar inside. The food is pretty good for hotel food. Rooms: The AC is ok. Not great, but ok. They Have nice fluffy pillows but everything else is worn. The blanket had a cigarette hole and the bed was worn down on one side - likely the product of not flipping the mattress. The floors were stained. On the plus, the tv had a few stations. There's free wifi. There's a nice mini fridge. The bathroom was clean. The pool was ok. It was heated so not too cold. They provided pool towels, but ran out while we were there. It's heavily chlorinated so don't wear regular clothes in there. There's no perks to this hotel. No free breakfast. No free coffee upon arrival. It's really just a place to stay if you're looking for a place that's decent. We booked our room for $79 a night on hotels.com and honestly, I wouldn't pay any more than that. read more

Stains on mattress sheet cover. Was able to switch room, but behold I found more stains! When I asked housekeeping to change the sheets, they said they didn't have any available. read more

Wyndham Visalia - Sheet stains - Hotels Near Me - Visalia, California

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Nice hotel! I thought this is a motel at the first, but actually they are not. Their room is beyond my expectations. Very new and comfortable! They also got 2 swimming pools, one in door and one out door. Came to the town for visit the sequoia national park, this is definitely one of the best places to stay! read more

I travel to this area at least once a month. Decided to stay at this hotel based on location and ease of stay. Great staff in all areas from guest services , bartenders and cleaning staff. Room was very Comfortable very quiet and would be somewhere I would definitely stay again. read more

Always a great experience here. Everyone who works here is awesome. Front desk, cleaning service, security is good. Upon check in Lorena had a problem with the computer and she worked around it and got the job done. Very kind young woman. When fire alarm went off I walked down 5 flights of stairs with my two dogs, one in my arms because she is recovering from very recent surgery. Then went back up and keys didn't work. Which happens too frequently and that's partly why one star deducted. Came back down and basically was so frustrated waiting for some chatty woman checking in and I was worried about my dogs stitches jostling her so much up and down stairs and now waiting so I cut in apologetically but the girl at the desk let me. She got me another key while also helping the next lady in line. Smiling and apologizing. Then Isabel. The hotel was full but I told Isabel we are waiting on our apartment to be ready and if it doesn't happen today we will be homeless. We have storage bins in our room. My dog situation. Etc. she was so empathetic and looked for something and actually found a room she could hold. We didn't end up needing it but we were all set to go just in case. Saved! Everyone here is just so wonderful. The indoor pool is adorable. Rooms nice. Clean. A bit small. And the hall ceilings are too low. But clean grass for dogs. Gorgeous lobby. Fabulous delicious restaurant. Room service awesome and friendly young man who delivered. Superb. Really wonderful place to stay. Hallways drab elevator drab. But so what. read more

Beautiful property, especially the lobby and bathroom. The remodeled rooms on the 5th floor were very tastefully decorated. The staff went out of their way to be friendly, even if we were just walking past them down the hall. Loved the complimentary robes. Both restaurants were open. The complimentary breakfast was above expectations, especially the tasty breakfast burritos. read more

This was our 1st visit to this hotel. First impression was nice and clean lobby. We received the keys to our room and the only complain was that the AC was not working. We talked to the front desk and without hesitation they immediately offered and gave us a key to a new room. We headed downstairs for happy hour at Mohagonys and the wings were sooo good! And $4 beers . The bartenders were very friendly and service was fast. The only complaint I would have is that the carpets smelled a little musty perhaps for the indoor pool and guests walking back and forth from it. Overall I recommend staying here if you want a nearby hotel to visit Sequoia National Park Manager was very professional. read more

Just got done staying almost a week! Pretty nice hotel, clean rooms; decent restaurant with friendly staff. Housekeeping and front of house staff was very nice...... 2 complaints: #1-The bartender in the hotel bar who said she was the "manager" was pretty rude and cant even bother to smile or pretend that she doesn't loathe being there and #2- we waited 1.5 hours for a stupid hotel bellhop cart to leave. The front desk told me they only have 6 for the whole hotel!!! You mean you have a huge hotel with probably 400 rooms and 6 stupid carts that probably only cost $80 bucks to buy???? Get with the program man, that is ridiculous!!!! It makes me so irritated I want to give a 2 star review just on that, but everything else was pretty good, so I'll give them the benefit of the doubt! read more

We had a great experience last night during our stay! Everyone that worked there was equally as kind as the next and helpful! The bar tender was great last night and our server at breakfast was very good !!! Thank you Visalia Wyndham I Would recommend this to anyone stopping In!!!! read more

Pros: Comfortable bed Cons: I may have developed an upper respiratory disorder during this 1-night stay (wheezes) Oh the countless mediocre mid-range hotels... when will I ever find one that feels compelled to clean an air vent or paint a door? Perhaps I just forgot to put on my rose colored glasses today, but the Wyndham Visalia leaves much to be desired. When you see the lobby, you might be inclined to think you're in for a treat, but it goes down-hill pretty quickly. If I were a couple inches taller, I would hit my head on the smoke detectors in the hotel corridors. It's the strangest sensation as you're walking the halls and the drop ceiling gets lower and lower... but then, that could be the crushing anxiety that I feel when the hair on my head is so close to all that decay, dust, and apparent mold on those ceiling tiles (wheezes again). Other than that, the rooms are pretty standard and the bed is actually comfortable. Good thing this is a 1-night stay for me, because it saves me the hassle of cancelling any additional nights I would have otherwise planned (wheezes again). Good luck with this property, Wyndham. Let me know when those air vents and ceiling tiles are clean and I might give you another try. read more

Wyndham Visalia - Is this what I am breathing here? No... its only the extent that is visible to me. - Hotels Near Me - Visalia, California

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This hotel is fine. It's clean. The rooms are well-insulated and quiet. Plenty of parking. An indoor and outdoor pool, and jacuzzi. A fitness center. A business center with printing services. It's modern, large, and clean. The front desk staff at times were somewhat unattentive and dismissive. Exemplary here at the Wyndham, however, was the housekeeping staff. They were efficient, committed, and conscientious in their work. Additionally, they had friendly, courteous answers to our questions about the Visalia area and Sequioa NP. On two occasions, when we were simply walking to our rooms, they said hello and asked if we needed any assistance. I was impressed by that. read more

All around great hotel. Friendly staff, let us play the piano and sing. What place let's you do that. I guess it helps when we actually have a husband and wife doit that we do, ahaha. No pics please read more

Wyndham Visalia - Room with fridge no micro - Hotels Near Me - Visalia, California

I wouldn't recommend this place. We had a reservation and didn't get the room we paid for. Upon arrival the room was dirty (fingerprints on the mirrors, crumbs on the floor, leftover drunken water bottle in the fridge) and gross. Decorations are outdated, and to be frank, the staff isn't very friendly or helpful. We ended up leaving and going somewhere else. read more

RESTAURANT REVIEW This hotel used to be Holiday Inn with lovely staff, the name changed into Wyndham. Still same rooms, different staff with a more businesslike feeling. The restaurant recently underwent a massive construction and has improved 100%. Still same key staff with Jose as their lead waiter/manager (and if he isn't already manager he should be, because he runs the place with a smile and is great with customers). The space has an open feeling, the patio is lovely and it just feels much nicer than the old set-up. The food in this restaurant is excellent. I've frequently visited this restaurant for business and have never been disappointed by the food. On Sunday the place can get a little busy, but food doesn't suffer from this (as it shouldn't, but we all know it sometimes does. Service could be a tad slow but everybody gets their food on time). Can highly recommend the place? read more

I want to start by saying we got this room last minute on Priceline for a good price. There is a nice park and dog park just across the parking lot. They had Starbucks coffee in the lobby until 8:00. My issues were the attention to detail of the cleaning staff. There were cobwebs, a spiderweb, and a fair amount of white dog hair on the sleeper sofa as well as dried up dog slobber on the windows. Other than these issues I would have posted a couple more stars. read more

We just arrived today and was excited that we're staying at a Wyndham Hotel! Well, sad to say I'm disappointed.. the place for me looks outdated.. the AC in my room isn't as cold as expected and when the engineer checked, he agreed with me and was told he will tell the front desk! Not sure if he did, but I called the front desk again to complain... the staff isn't helpful! I understand it's hot outside but when I asked him to be moved, he said all rooms will be the same! And was told he can't do anything... so... I asked can you provide a fan!!!!! He said sarcastically, I can do that!! Bad experience for us! I won't recommend to friends or family!!! read more

The restaurant cost our stay a star. We broke our Christmas drive into 2 days and this was a good stopping point. Boy am I glad we did. After 4 hours of driving( fine I was a passenger but still) it was nice to have a clean cozy bed to take a nap on. The indoor pool was great for a relaxing dip in the jacuzzi. Fortunately we did that early . Later it was kid infested ;-) We enjoyed a bite in the bar and a few cocktails before retiring for the night. There was a good band playing in the bar. Apparently they often have live entertainment. We were saying we would stop back on the way home but it's to close to our return starting point. Next trip to visit family this will be our resting spot. read more

Wow! The Wyndham, Visalia. First of all, the staff was great. My friends and I made a ruckus until about 6:00am and no complaints were made :) But I wouldn't have complained either, I support good times and obviously so does the staff. Second of all, two pools?!?? Unreal cool. But my biggest complaint is the lock that goes on the gate after 9:00pm. I think it's more unsafe to put a lock on for people like me who then feel compelled to hop the fence and possibly injure myself. But no injuries were made but also no swimming occurred :( The rooms were cool! I had a stunning view of the handicap parking spots, and half of the outdoor pool. Also, beautiful piano but for display only? Don't tease us, Wyndham!!!! In conclusion, thank you for the good times and the endless memories of friendship. I will probably never be back :) read more

Wyndham Visalia - having a great time with friends! - Hotels Near Me - Visalia, California

The hotel itself was nice enough. Receptionists at the front desk did a good job. They were cheerful and more than happy to help. I got up to my room and was happy to see everything orderly and stocked, as should be every hotel room. Pulled out the luggage rack and set my bags down. Here is where the room got interesting. I carry a black light. I would recommend everyone going to any hotel do the same. Lights out and blackout curtains drawn, I started checking the beds. I typically look for signs of bedbugs and clean linens. Comforters were filthy with fluids you wouldn't see under natural light. I certainly hope they get washed soon. I don't know what the policy for how often they get cleaned is, but it probably needs to be addressed. As I only sleep with sheets so I checked them and they were perfect. I tossed the comforters on the floor and didn't make a big deal of it. Bathroom was spotless and well stocked. I went to the bar downstairs by the lobby and was well pleased with the service received. I would recommend stopping there for drinks and snacks. Overall I was neutral in this experience. I will be back some day and update this review. I hope I'm impressed when hat day comes. read more

Do not stay here for the farm show. I heard an employee say they make all of there money this week with outrageous pricing. Avoid this hotel at all costs. It is outdated. Should only be $100 at most. Needs updating. Is overpriced. It is a one star motel. There is no customer service. They attempt to over charge. Food is below par. Stay at the Hampton or somewhere in Visalia. read more

The catering department is the nicest and classiest I've ever worked with. I put on my 50 year class reunion and I couldn't have asked for a better support system. Ask for Matt!! Everyone on that department all through the day and night were sooooo user friendly. Love love love read more

Hotel is really nice , clean and calm , location is perfect if you are planning to visit Sequoia park. Has everything for short stays. Rooms are clean and quite , and big enough to assure you the comfort you need after a long day driving. Beds are sooo comfortable and you have fridge and microwave. I totally recommend this. Personnel was really nice and the check in was fast! read more

We arrived Friday night on Labor Day weekend; Ligia greeted us at the front desk for a prompt check in. Ligia provided information to us about the hotel and policies. We had traveled to Visalia for a family reunion with our pet dog. During our stay, Christine in Housekeeping was very thorough and helpful to us. On the second and third day, Lorena at the Front Desk was very courteous. She recommended a nearby restaurant on our request and provided information about the local area. The breakfast in the hotel was good and the portions were generous. Ligia, Christine and Lorena are true assets to the Wyndham. We will stay here again and recommend this hotel to travelers. Family and pet friendly. read more

Relaxed in the lounge area while my son had his dance..not to bad of a place..they did a nice job of hosting my sons school!! read more

Wyndham Visalia - Hotels Near Me - Visalia, California

Awful experience and Jasmine at the front desk was rude and the opposite of helpful. I was charged twice for two nights and they have refused to refund. Our room smelled and the overall customer service was atrocious. read more

Poor service and food was not eatable won't Want to go back. I was at a conference and I feel that they should have May a better effort to provide good food and better service read more

The rooms are clean and the hotel is in a safe area. I like the park next to the hotel. It's great to take kids there or just go for a walk with dogs. I stretched my legs and watched the ducks. The breakfast at the hotel is better than expected! Very good eggs, sausage, and fruit. I'm glad I stayed here and will recommend to other staff at work. It wasn't five stars just because the service in the bar was slow and it took me a long time to get my order in. The bar had good food, but they are under staffed. read more

I was taken there twice for karry okie and got kissed by a Hebrew guy named Pat Rick. 'Pat Rick' is Henri's mother 'SuesInn' (H). That was after returning from Oakland, years earlier, where i was taken to eat CharQuterie, at Greens restaurant, by my then girlfriend, Erica and her dad, whom we visited in Apple Valley. She turned out to be a bully behind closed doors, kicking me around, saying she was crazy. They wore funny tall hats. Things went very very smelly in my life on meeting that family of 4. What's happening? A hungry snake? I trusted these 2 families. That direction smells rotted to me, now. Some hollering in the walls, agony, blackmail, something about 'Saul' and multiple accusations, never help, ...intimate info leaving my family's home...I hear perhaps spying up in that direction. Hmm...I better think twice. I'm just a crappy North and been a trusting victim, I guess. So let's see.. Stacked and hungry, chomping the California food, kicking the 'Jewish' ideation in front (people are human first! I don't care about anything else) and definitely tempting towards the rear, heading towards that apple by biting first. Do the supervisors of the businesses of this west coast snake pull the 'J' card, then ire a dark one? I'm shining it on you. read more

We enjoyed a one night stay here over Valentine's weekend 2016. I made reservations well in advance, and check in was a breeze. The desk clerk was very knowledgeable about the local area, and was able to recommend some activities and restaurants, (although we did Yelp some, too.) We had a King room, which has a (duh) King bed and a small sitting area with a couch and table, as well as the usual TV and bureau. There were two bed tables, which we liked. There was a mini fridge and microwave, which we really appreciated, but the fridge made a loud humming sound at first. We solved that by placing a towel under the microwave, and after that it was quiet. The blackout curtains were very effective, which facilitated late sleeping, which we also appreciated! Bathroom was clean, although as is usual at many hotels, water pressure was disappointing. I ate Sunday breakfast at the buffet in the restaurant in the lobby, and it was pretty standard stuff: bacon, scrambled eggs, sausage, biscuits & gravy, pastries & fruits, oatmeal, as well as coffee. Since we had signed up for the hotel's loyalty program, it was free, so no complaints. I like buffet food, so fine by me. If we are ever back in Visalia overnight, I would certainly stay here again. read more

This is the nicest hotel in the area. Don't stay on the third floor or in an end room. Those rooms are much hotter than the others.

This is the second time we stay here. Very impressed with how nice and promp the staff is here. The people infront of us were being so demanding and just one of those couples that are never happy. The young lady was so polite to them and even apologized about the wait. The rooms are extremly clean, they have an indoor pool that looks so well maintained. Last stay we had room service,food was good and service was fast. Over all this is out go to place when my husband and I want to relax. read more

I called the hotel directly to confirm that Pets we're allowed and that there was a jacuzzi as this was a request of our granddaughter who wee were also visiting. I booked our reservation through my spouses corporate perks program which ultimately booked through booking.com. There was no mention of a fee/charge for a pet nor was there a pet field with an option to select Yes/No. There was also no indication that the property was under construction. We checked in the hotel prior to heading to my daughters 7pm game. There was no sign posted about a pet policy which indicated a fee/chargeI applied, the clerk did not ask nor was it listed any place on the registration card as it does for smoking. I found the hospitality and service so uncomfortable that we checked out early and secured other accommodations. I greeted employee (who appeared to be delivering room service) on my way to the restaurant and was ignored. Melissa was rude, condiscinding and not very hospitable. Although she engaged in a conversation with another gentleman (who notice the pet) as I waited for our food and both complimented our dog she did not feel it was appropriate to introduce herself or mention that the pet policy included a charge. However, she felt comfortable to investigate if I was a guest, look up my name/reservation and have the clerk call the room at 11:00 PM to tell us that we would be charged $25 per day. So I decided to go down to the lobby and ask for a copy of the registration card as I thought maybe I overlooked it. When I requested a copy of what I signed at check in, Melissa slide the pet policy across the counter instead and told me that I needed to read it. I refused, advising that I would be taking the dog to my daughters hotel, checking out in the morning, just wanted to confirm that there would be no additional charges and would settle my bill with a cash payment. Now even when the clerk called my room to tell me that I would be charged, there was no mention of the form (which appeared to require a signature) or any form of an apology. In fact, Melissa accused me of not disclosing that I had the dog and disputed that I had spoken with anyone from the hotel because my reservation was made through booking.com. It is my suggestion that the Pet policy (especially if there are fees associated with it) be posted, updated on the website, added to the registration card and confirmed at check-in by the staff. The two stars is for the lobby and the actual room. The renovations are coming along and looks very nice. The level of service and hospitality just needs to match to make even those with pets feel welcomed. read more

If I could give negative 1000 stars- I would. The woman at the front fest with the fried blonde hair was heinous and undeservedly rude. Refused to give us our money back, and had a major attitude problem. Never staying at a Wyndham ever again. I'm very disappointed with the service. I wish I would have never stepped foot in this establishment. Never in my life have I had a worse experience. What was supposed to be a memorable night for me and my husband as our WEDDING night was ruined. We were robbed of our special time together. read more

We've stayed here at Wyndham several times and were able to come back this summer. Let me just say first that you won't find better accommodations in Visalia. From ease of access to state parks to freeways, from the most comfortable rooms at the most competitive prices, with all the amenities you can find, Wyndham has it all. From their front desk to the housekeeping, everyone has gone out of their way. I especially want to thank Carlos who has the front desk at night. Always has taken care of every request gladly and with the feeling he's glad we're here. We haven't stayed at all the hotels here in Visalia, but I don't think there's any reason to go anywhere else. read more

We booked a week in advance and showed up at 4:30 for the 3:00 pm check in. We were told the room was not ready and had to wait. We didn't get into our room till 5:20... that's almost 3 hrs. from the stated check in. Joseph, the front desk associate was extremely rude throughout the whole process, and when I called him out on it, his reply was "it's because I'm frustrated about the situation and I'm just doing my job, alright!". Wow, I was expecting an apology and some empathy but this was clearly not in the capacity of his customer service skills. Room is nice and clean, and pool was well kept, which is why I gave 2 stars... BUT his attitude totally ruined the experience. The management seriously needs to reconsider who they have up front representing their hospitality, especially on a holiday weekend. read more

Excellent customer service.. The few hours I was there the bed slept wonderfully!! Was there for a seminar

6 different times I had to go to the front desk to get a new key, because when I went to my room on the second floor the key didn't work. Once a manger went with me to my room with two new keys and neither worked. Twice I was told a service manager would go to my room fix the problem. The problem never was fixed. I have never stayed in a hotel when you turned on the shower the mirror would steam up. Normally there was a fan in the bathroom. Not in my case. So you can guess what my plans are going to be in the future. read more