Dr. Rozada is the best doctor on staff! She has seen my daughters and myself, and she is…read moreexceptional. The staff is 10/10 Maria helped me pick the perfect pair of glasses.

Thieves!! RIP OFF!! Do not go!! They do not care about clients only money!! They have a new Doral…read morelocation with Dr. Giannie M. Castellanos, she took over an established practice pretending they would help the prior patients but they will not even accept the previous doctors records as they said they would. They say we can keep your records for you yet they aren't good enough to use.

This review is based on my experience at the eyeglass place in June 2018…read more I called to make an appointment, and told the receptionist I'd email over my insurance. The day of my appointment, I emailed the insurance at 9am. At 3pm when I arrived, the receptionist seemed super confused. She hadn't checked the email, and didn't have my insurance. Ok fair enough. She starts to do it when I'm onsite. Then the older lady begins to tell her what to do (why didn't she check the email, go get the doctor etc) and after about 5 minutes of them going back and forth in front of me, the receptionist takes me up to an old and outdated exam room on the 2nd floor. The exam was as expected, but they have NO sanitary conditions in place for the equipment used during the exam. There was makeup and oil from the lady before me, all over the machine. I had to ask for paper towel to ensure my face didn't touch it. Gross. So after the exam I find out the receptionist apparently could not figure out my insurance. Ok, fair enough. I call, and while I'm on the phone attempting to figure out what she couldn't, the older lady tells me to "pay and go" and I can get a refund later..... So I go home, find the insurance card and information they needed and somehow couldn't locate, and send it over. I sent it to them based on info their receptionist told me--"send it over and we will reach out to refund you"-- welp, apparently they in fact did not take my insurance, but made sure I paid in full before I left, so I was stuck footing the bill. While the assistant was nice and offered me a pack of contacts as consolation-- which I truly appreciate-- it was overall a frustrating and odd experience, and I never even purchased contacts or glasses from them.

If you need a prescription filled from an ophthalmologist or optometrist,…read moreI highly recommend Lisa Rakusa, a Board Certified Optician at The EyeGlass Place at 430 S. Dixie Highway in Coral Gables. The phone number is 305.669.3890. She is professional, polite, personable, and caring. She carries a very broad range of reasonably priced, fashionable looking frames, but won't attempt to sell you one, if your current frame is damaged (as mine was today) but fixable (as mine was today. Thank you again Lisa.) But if she does fill your prescription, you'll receive fast, but accurate service. Lisa is a rare professional because she listens more than she talks. That's why when you leave her office, you'll leave satisfied and well cared for.

The customer service by Amy was superb. Super friendly and helpful navigating a few of the eye wear…read morethat were imported from Italy. Only the illesteva brand is sold here. The store actually moved one bay south of it's original location which is now Topology. The store is not large but the eye wear are displayed nicely on tables and walls. My wife tried on a few pairs to compare her current frames. The company will send out your current eye prescription for new lenses but no optometrist in-store.

Own 3 pair of Illestevas...love them! Bought all... 3 years…read moreago: Leonard's, Palm Beach (Tortoise & Amber) ... Customer service is excellent if shopping in Miami Beach or Brickell.

After a nightmare where I was scammed or received poorly made lenses, finally reaching Elio's…read moreOptical. Where not only have the best brands, in progressive as Rodenstock (very difficult to achieve in Miami) and an experience of decades, but a qualified frontline. Besides this, their prices are very tight. Excellent customer service and professional quality. It's a shame not having discovered before... Luego de una pesadilla donde fui estafado o recibi lentes mal hechos, finalmente llegue a Elio's Optical. Donde no solo tienen las mejores marcas en progresivos como Rodenstock (muy dificil de conseguir en Miami) y una experiencia de decadas, sino un personal calificado de primera linea. Ademas de esto sus precios son muy ajustados. Excelente servicio al consumidor y gran calidad profesional. Es una lastima no haberlos descubierto antes antes...

I had an extremely disappointing experience with Elio's Optical. I spent $800 on a pair of glasses…read morethat I have never been able to see properly with. From day one, something felt off -- my vision was not clear, and the prescription didn't seem right at all. What makes this even more frustrating is their complete lack of accountability. Despite me calling about a month and a half ago to explain that the glasses weren't working, they are now refusing to even check if the original eye exam may have been done incorrectly. Their only response is that I passed their one-month window, even though I did reach out within a reasonable time. Now they expect me to pay for another eye exam and purchase new lenses -- which would likely cost me another $800 -- just to fix an issue that may have been their mistake in the first place. For a business that charges premium prices, I expected much better customer service and professionalism. Instead, I feel like they only care about getting paid, not about whether their customers can actually see properly. I would not recommend Elio's Optical to anyone.

Very good service ! My cousin recommended it to me and im glad he did, julio was very friendly and…read morehe helped me choose the perfect glasses !

5 estrellas bien merecidas para Óptica Marcelo Tu Óptica…read more El servicio aquí es excepcional. Marcelo es muy profesional, honesto y atento a cada detalle. Se nota que tiene experiencia y pasión por lo que hace. No te sientes como un cliente más, sino como alguien importante. María fue quien me asistió y su trato fue maravilloso. Súper amable, paciente y muy servicial. Me orientó con mucha dedicación hasta que quedé totalmente satisfecha. Un lugar donde te atienden con respeto, calidez y profesionalismo. Sin duda volvería y lo recomiendo con los ojos cerrados

Excellent and personalized service. The business has been here a very long time. First time I have…read moreentered this establishment. A wonderful lady took care of us. Very reasonable prices. Thank you

It may be a little out of the way but it is well worth it. Best prices in town and unparalleled…read morecustomer service. Huge selection! Amer is a business owner who loves what he does and it is evident as soon as you arrive. I wouldn't buy sunglasses from any other place.

Limited seating and put-upon attitude from staff. Several people went ahead of me so i am being…read moreseen for eye exam severely late.

I was sent there by Aetna to get prescription glasses. I picked out a pair of Fendi eyeglasses…read morethat sells all day long on the Internet for between $125-$175. For a simple bifocal lens plus frames this place wanted to charge me $650. That is outrageous and tried to not only rip off my $400 Aetna insurance but rip off me, as well. AGAIN---Just outrageous!!! Selection of medium to high-end frames is subpar. I definitely will not be doing business with them.