Five Stars I'm a first time home owner and needed an inspection ASAP for emergency purposes. The professionalism, expertise level of detail on my report and timeliness was completed with Excellence's and understanding. Thank you Eunice for early arrival professionally dressed with your equipment and shoe covers. Eunice energy definitely eased my worries and most importantly questions I asked before the report arrived Eunice took the time to answer and briefed the visit as well. Turnaround report was Amazing timing and simple to follow and understand. X-cellence Inspection really stands behind their name. Thank you again Eunice , I would truly use this company in the near future and recommend to Friends and Family. Xcellence Inspection On Time Professional Knowledgeable read more

Used them for an inspection on my own house. Inspector was told SEVERAL TIMES not to test the dishwasher because it was being replaced via warranty due to a faulty valve. He tried it and FLOODED MY HOUSE. I was told to drop dead at every level. I will NEVER use them or recommend them again. Went from wonderful to awful in a heartbeat. read more

Sean was professional and supportive throughout the inspection. If you're looking for a property inspector look no further. He's the one you want to hire. read more

Sean is a thorough, friendly and reliable home inspector. We have called on him multiple times for this service because he has shown himself to be trustworthy, which is so critical throughout such a stressful and important process. If we need any other inspections in the future, we will be calling him! read more

My "go-to" inspectors. :) I've been using X-Cellence Inspection Services for 8+ years. They're often early if not on time for each inspection. They typically take a minimum of 2 hrs. They wear shoe covers in the home. They wear gloves when opening the attic or crawlspaces. Unlike other inspectors I've met, they Test the temperatures of the water & air with a device (looks like a mini gun) which actually gives you the temperature. That device helps them determine if the a/c unit & hot water heater are working efficiently. They will get on the roof Or use a drone if the roof is inaccessible. The report comes in often on the same day as the inspection. There is at least 35+ page report on homes with Minor issues and the report grows as more items are found. Pictures come with the report. The report is emailed out to the buyer and their team (if ok'd by the buyer) within a day. read more

Pros - Professional On time Knowledgeable Excellent reporting features and very clear photos Cons - The average price for an inspection is $200-400 and the higher end of $400 or even slightly over is generally for larger homes over 2,000 sq feet. The average price for an inspection is around $315. I had a small 2 bedroom condo for less than 1,100 sq feet and my fee was $400, which is in my opinion too high for an inspection that is limited for just the inside of the unit. ******** Outside of the actual cost the services were top notch! I've heard excellent things about this business and the advance level of knowledge and customer service skills of the inspectors. Everyone was polite, professional, and patient. If I had a chance to do it over again I would still rehire them for the job. Quality is ... everything! read more

This company chose the right name for there services. The professionalism, expertise, level of detail on my report and timeliness was completed with excellence!! I had my inspection at 2PM and received my report at midnight. Thank you Robert (inspector), for your dedication to make sure I received my report on the same day! I would definitely recommend Xcellence, and use them again should I need another home inspection in the future. read more

I am a first time home buyer and was looking to get assurance on the quality of the home I was in the process of closing. I called Xcellence upon recommendation and the representative was more than helpful. He looked up the property and provided a quote instantly. I had heard that home inspections can be pricey, however, given the size of the home, I thought it more than appropriate (some have paid just as much for a 1bdrm condo). My inspector was Robert McGee and he arrived right on time. He explained the process to me and noted what items he would be looking at. He was very professional and gave great advice on improvements and recommendations. He also let me know about the items he was seeing and whether they were normal given the age of the home. His pictures and report were very thorough and informative. The turn around time from the time of inspection (which lasted about 2.5hours) to when I received the report were less than 24hours. I would recommend the company and Robert to others. read more

You know how you get a service and it's time to pay and you feel reluctant like, "maybe I could have gotten a better/cheaper deal elsewhere"? Nah. None of that. I handed over my card like I do when I'm buying a pint of premium ice cream. Freely and gladly. You know how you get someone in your house to do a service and you end up wishing you had a friend with you because the guy is creepy/weird/silent? Nope. Lol. Professional and friendly. The previous reviews are on point. Rob came out and inspected a multi-unit building I put an offer on. 3 1/2 hours later I'm sure I know everything there is to know about this place and what it needs. Thorough isn't even the word. He went through unit by unit and kept me informed along the way. Great service. read more

This service was selected by my agent at the time for the home I currently own. I'm sorry to report that I found out my unit does not have enough return vents for the space and that this unit should not have passed inspection. Admittedly, I was very inexperienced and had no idea what was going on, the process is so quick when you put in an offer with so many different things happening. Regardless, this was the service that was selected and I paid for the unit to be inspected. The service paid for was not comprehensive, and I am paying for something that should have been cited in the inspection. Sean was very nice(I didn't remember his name, but from the other reviews I can only assume it was him) and pleasant through the process, I just wished this didn't happen. read more

Sean Bacon is thorough, professional, and knowledgeable plus he has a really good attitude. He is incredibly efficient and arrived early. He even started our inspection before we got there, starting with the roof. He gave us his notes on that while he went to work right away on the interior. When he finished he verbally explained his findings as he took us through the property. We then got a comprehensive written report via email in a very user friendly format. Also extremely important and impressive was his telephone support team. No matter what time of the day or evening I called, a live human being answered promptly. They answered questions effectively and set up my appointment quickly. read more

Sean is the MAN seriously. He was very cordial and incredibly knowledgeable and professional. He did a thorough inspection on the home we were planning to buy and then took the time to answer all of our questions on the spot. We left the inspection with a complete understanding of the inspection, he provided color photos and detailed information on everything he inspected. He truly offered superior customer service before, during and after the job was completed. Home inspectors are like any type of insurance you're tempted to cut corners, but you really should spend the money to get it done because not doing so exposes you to so much risk. After all, a house is one of the biggest investments you'll make. Our Realtor referred Xcellence Inspection Service - best decision ever made because usually home inspectors recommended by your real estate agent may have some incentive to get the deal closed. Not Sean do you know what the real meaning of Integrity is --The quality of being honest and having strong moral principles. If you really want to know what the Seller is hiding or not telling you then HIRE SEAN from Xcellence Inspection Service. You will not be disappointed I promise. read more

Sean did a really good job at explaining the entire inspection process. Most importantly, he gave us lessons on exact situations we would encounter regarding the potential house we would buy. read more

Rob was very professional and answered all the questions my clients had and made them feel totally comfortable about the small issues and how to fix them. He was on time and kept me updated with my questions as well. read more

Sean knows his stuff. I've worked with him twice in the past few months with both experiences being top notch.

I was very happy we waited to be added to Sean's schedule (he was booked a week out when I called). He is the ideal combination of knowledgable and professional, thorough but not overkill, and made me & my clients understand the honest truth of the items found without trying to scare anyone. I was really impressed as to how he handled the whole inspection and will definitely be recommending him to other clients in the future. read more

Sean B was introduced to me when I saw him on HGTV's "My First Place." I had forgotten about him when time to buy my home, but he was recommended specifically by my Realtor for his thorough and patient style. I emailed him and received a prompt reply to accommodate my inspection time. He arrived on time and had already begun inspecting the exterior when I pulled up. He went through every system, gave me a ton of information, and patiently answered my questions despite this being his 3rd inspection of the day. The report was generated on paper at the end of the inspection and sent in email form the next morning. In addition, his rate was better than anyone else I talked to. I would recommend him to any prospective homebuyer. read more

Sean Bacon was very professional, the inspection went well, I would recommend him for future home inspections.

My entire experience with Xcellence Inspection Services was superb. They came highly recommended by my realtor and I couldn't be happier with the referral. Our inspector, Rob McGee, demonstrated knowledge of all parts of the home and city code violations. He specifically noted items that needed immediate attention, items that required monitoring and was able to clearly communicate the function each part provides to the home. He displayed professionalism and friendliness throughout the duration of the inspection. I highly recommend Rob and Xcellence Inspection Services to anyone seeking a home inspection. read more

Given this being my first single family home I had tons of questions. My fiance and I absolutely loved Sean's professionalism and his patience throughout the entire inspection process. He explained to us every little detail there was to know about the property as well as common knowledge regarding best practices on maintenance, etc. We absolutely recommend Sean and the Xcellence staff for anyone looking for a home inspector! read more

Rob was great. He did a very thorough examination of the property. He was very clear about the problems he found and nothing was understated or dismissed. He was very pleasant, efficient, and not only did he provide helpful advice, he also listened. Rob was very knowledgeable about all types of craftsmanship used around the house (electrical, plumbing, etc.) and I felt comfortable asking him questions. Oh! He also had cool gadgets like his IR camera which allowed me to see the coils under the heated floor. I'm hoping we won't be moving again for a very long time, but if we have to, we'll request Rob again. read more

Sean is great! He is diligent and thorough, yet works quickly. We are first time home buyers, and he answered all of our questions and put us at ease. He is also very tall, so I appreciate him cramming into our tiny crawl space during the inspection! He had a user-friendly and detailed report completed in only a few hours. read more

I was referred by Sean Bacon from a friend of mine who had nothing but wonderful things to say about him. I am so glad that we called him. Sean was very thorough and answered all of our questions along the way, even those not specifically directed to the inspection. He went over every inch of the house and even the crawl spaces, explaining everything as he went. I was very happy with his services and will recommend him to anyone needing an Inspection. read more

I was and am very impressed with Xcellence Inspection Services. I met with Sean Bacon as I'm buying a condo in the Bronzeville area of Chicago. Sean was very thorough and also took time during the inspection to inform me of areas that could be problematic if left unattended for a long period of time. Like with another reviewer he arrived early and began looking at the exterior. He takes and sends pictures as well as send a detailed report of his findings. Lastly the report that he generates and sends out via email is great and is in language the common man could understand!!!!! read more

Xcellence Inspection Services is very professional and knowledgeable about all amenities and areas of the property. I trust their inspection work and hope you do the same. read more

As a realtor, I have always given my clients the option of choosing from a handful of inspectors once a purchase agreement has occurred. Not surprising, once my client goes through the phone call process with Xcellence Inspection, read reviews and view the website, they already know who their inspection service will be. I've had the pleasure of working with all 3 inspectors including the founder, Sean Bacon, Robert McGee and Tony Suarez and I don't have a negative thing to say about either. Each Inspector takes their time, does not rush the process, and gives their OBJECTIVE point of view first and is happy to provide their SUBJECTIVE point of view, should my client feel concerned about anything. They also provide the report to the client no later than 24 hours after inspection. It doesn't get any better than this. Xcellence Home Inspection comes highly recommended. read more

The inspection fulfilled the small hole of fear we held that there would be issues with the property unnoticed by I or my husband. Robert McGee was very professional and informative in his area of expertise. He explained things carefully and made sure issues were comprehended and nothing was left unmentioned. He was very detailed in explaining what needed to be done and also WHY it needed to be done which was great! I feel like I've also had a crash course on the life expectancy of certain things and that is very important considering I'm a new home buyer and ignorant to that type of stuff. Great Experience and will refer to anyone! Thank You read more

Sean was great and very professional. He explained everything to me in a way that I could understand. He kept asking if I had any questions and he was willing to answer them all. He was extremely thorough with inspecting my future home. I will definitely recommend Xcellence to anyone looking for a home inspection. A1 service all the way around. I also love that you get your report online and if you have any questions, you can call them up. 2 thumbs up! read more

Rob came out and inspected the home very detailed and thorough inspection. Very professional and explained everything he was doing. It was a huge relief to know most things were in tip top condition. read more

So I just bought a condo, and decided to call Xcellence Inspection because they came highly recommended. The water in the condo was turned off, so the inspector did not check any pipes, water heater, dishwasher, nothing. I now realize that all he had to do was turn the water back on by the flip a valve, because that's all I did when I moved in. Since turning the water on myself, I have come to discover that the dishwasher doesn't work, and I need a new water heater. Prior to me finding out that I needed a new water heater, I paid a guy $600 to get the igniter switch (basically the entire bottom part) replaced, only for it to go back out less than an hour later. Long story short, the water heater is leaking. I feel like this could have been discovered in the inspection, but feel like the inspector was just a bit lazy. After conversing with friends who have bought homes, they informed me of the wide array of things their inspectors inspected, and I feel like mine didn't do half of the things they were telling me. I'm so totally disappointed because this is my very first home and now it's costing me more money than I anticipated, and feel that the excitement I should have is now ruined. I may as well have not even gotten an inspection at all. I called Xcellence Inspection to communicate my concerns, and am still waiting on a call back from the owner. Waste of time and money. read more

Xcellence Inspection is a great company and wonderful people to work with. This is not the first time we have used them and i wouldn't hesitate to use them in the future again. Sean and his team are very professional and very detailed on checking over the house. The report that was compiled once the inspection was completed was everything we expected and even more detailed. What a top notch company with top notch service. read more

I would not recommend this company to anyone. Very shoddy work. Not comprehensive. There were glaring issues in a building we had "Xcellence" inspect. Issues that a non-inspector could see, yet it wasn't included in their report. Due to their shoddy reporting, it left me in a weakened bargaining position, because I relied on the details within the report. All in all, I would not recommend anyone use this company for a proper inspection. The name does not match the quality of work read more

I was referred to Sean by my realtor and after reading several reviews decided to go with him for my inspection a week and half ago. I must say it was one of the best choices I have ever made, Sean is extremely knowledgeable and thorough. This is our first home purchase and as you can imagine I was extremely excited and in the excitement did not notice things that Sean pointed out to me right away even though I had visited the property twice prior to the inspection. Sean arrived before our scheduled time so when I pulled up he had already begun the inspection on the outside of the property. He walked us through any issues he found, letting us know whether they were minor maintenance or something of great concern and even rough estimates as to what some of the repairs would cost. He also went out of his way to squeeze us in schedule with just two days notice(on a Sunday at that!). All in all a great experience and I would definitely use this company again for any future home inspection needs. read more