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    Review Highlights - XFINITY

    I'm happy I chose to stay with them in my new home and even have our security system with them now.

    Mentioned in 2 reviews

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    T-Mobile

    T-Mobile

    (2 reviews)

    Everyone in this store was so kind, helpful and fast working. Taylor was helping me with a phone…read moreissue and he did the best he could to help. I also had my three young children two 7 year olds and a 5 year old and they let them play on the phones. One gentleman was kind enough to hook up the games for them, he was very interactive keeping them entertained for a short moment when he didn't have a customer. He was even so kind that he went out of his way asking if the kids needed any water or anything because it was a long time we were waiting for the phone fix. I would definitely come back to this location.

    This review is specifically for the excellent customer service I received from Dave L. in the store…read moreon Jonestown road in between the Starbucks and Old Navy. I'm a single mom working full time, gave my daughter a new phone for Christmas and she cracked the brand new screen protector 3 days later. I dreaded going to the store right after Christmas on my lunch break. When I walked in Dave and the only other nice person working with him were slammed with a line of people. He could see it all over my face I was in a hurry when he looked up and remembered me from a few days ago. He quickly asked the issue and explained to the store of people waiting he was going to handle mine because he could multi-task with other customers while replacing the screen and he already knew what everyone else was there for that required more of his attention. He then proceeded to replace our screen while helping 2 other customers with their phones at the same time and also his coworker. Had he not done that I was looking at an hour wait and would have needed to come back another time which would have been irritating. I appreciate Dave's customer service, he literally was able to work with 4 people simultaneously while keeping the store crowd informed of status updates so they had an idea of how much longer and kept their frustrations down. I'm not sure what you are paying Dave but I am sure its not enough!

    Verizon

    Verizon

    (30 reviews)

    $$$

    Today, just after noon, I arrived at this location to pay my bill. It was the 3rd time I needed to…read moredrive in because my autopay kept failing after providing a new card. I was greeted kindly by a man at the door but immediately noticed at least 6-8 employees standing around looking bored plus another several back behind the desks. There may have been 1 other customer at the desk. I explained my situation and calmly expressed frustration that previous visits to get help fixing this problem were unsuccessful. The man politely asked if I had a Verizon app. I let him know yes but it was not allowing the change. Previously I received some help from another employee there and a phone call, but still the autopay did not function. He let me know that the only way to update auto-pay was through the app. I again looked around at the at least half-dozen employees looking bored and stated that if it is more work for me to fight with an app then it is to sign up with AT&T I could just go do that. At this point a tall man standing in the center of the group of employees quickly interjected himself into the conversation and said something along the lines of "That's fine you can go do that". I had my 3yo along with me and so chose not to engage any further. I walked out in frustration and disbelief at the interaction. If this is the current culture of customer service at Verizon, I'm out. I am now, after nearly 25 years as a Verizon customer, in the market for a new carrier.

    I am still getting no where with this company. After doing the steps they gave me to do to resolve…read morethe issue, my name is still coming up as fraud. Does anyone have any suggestions. This is very frustrating and taxing. I explained the issue until I'm blue in the face. My friend also called and clarified the transfer. Still my name is coming up as fraud. I need this off of my name STAT!!! Suggestions please! I have called so many numbers with no success.

    WebpageFX

    WebpageFX

    (27 reviews)

    I've had nothing with positive interactions with the WebpageFX team. Starting with Bill Craig down…read moreto numerous creative staff, I've always received a polished product. At Mindteck Inc., we engaged WebpageFX to help us design a new Intranet/portal for one of our clients. After we explained who the client was and what they did, WebpageFX provided us with 8-10 redesigned UX designs that we were able to present to our client. All the proposed designs were well received by our client, and they ended up selecting one. WebpageFX's deliverables were on time and within the budget we discussed. By providing just bare bone requirements, WebpageFX was able to do comparable research on our client and produce designs that worked for the vertical our client was in. Although it's been a few years since I worked with them, it's nice to see that the firm had tremendous growth and is now a global digital agency powerhouse operating from good ole Harrisburg.

    I have been working with WebpageFX for over four years now, and the team has been nothing short of…read morefantastic. The employees are very knowledgeable, and their customer service is outstanding. I initially came to WebpageFX looking for a website redesign, and they delivered a great new website for me. After the website had been completed, I started an SEO, Google paid search, Google maps, and email marketing program to help my roofing company drive more phone calls from the web. Since I started these campaigns with WebpageFX. I have seen our phone calls drastically increase and most of our new customers say they found us online. Kate, our account manager, is quick to reply and is always friendly. I receive reports each month which track our marketing progress and show our calls from our website. I also like to have a quarterly in person meeting to discuss new strategies where I can keep growing my leads online. Overall, I am very happy with the services I receive and would recommend WebpageFX to any business who needs to market themselves online.

    XFINITY - isps - Updated June 2026

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