Service is very good and a good selection of cigars and recently priced i love going there the…read morekeener is very friendly

This place is my favorite to buy cigars. Their prices rival online vendors and have a really good…read moreselection. The owner and family are always extremely nice and helpful with anything I need. I can't recommend this place enough.

The shop had excellent service, an awesome selection at a great value. I would recommend stopping…read moreby.

Customer service and great selections. Mike is great to take time answering all questions.read more

I love this store they even got the hemp wraps I like but everything time this older women is…read moreworking she closes 10 minutes ea if you are open til 8 pm then you need to stay open until 8 pm

I just saw this place today while I was visiting one of my other spots. What caught my attention…read morewas DISCOUNT on tobacco. Now as I do smoke, which I really need to quit, I had to see how much of a discount were these guys offering on a pack of cigarettes that I smoke. Low and behold it was a $2.00 discount. A normal place will charge you $80 per carton on Newports. This place was $60 and some change. They already had my attention. Items: They sell everything from hookahs, CBD, pipes, but I'm not sure if they do the prescription marijuana. They probably do. I didn't ask. I was just excited to get my cigarettes cheaper than I usually get them. So I definitely will start going to this place for my smokes. No Publix, no Kroger, just them. If any of you are in the Dacula area and smoke, I would highly advise that you go buy your smokes from them. It's like $2.00 cheaper than any other store around. If you buy cartons, you're looking at a $20 discount. IJS.

Until recently, the service was pretty dang good and then the Diamond Shruumz incident happened…read more Google it to shorten this review. June 18th, I ingested the tainted chocolates bought at Smoke Side the day before. As soon as I was physically able, I called to notify them what had happened to prevent further harm to anyone else. That was my only agenda. An hour later, I'm assuming after they researched my claims themselves, *they* called back very concerned and offered to rectify a situation I hadn't even thought of and suggested to refund/exchange my purchase price. I NEVER ASKED FOR ANYTHING because I wasn't blaming them!!! They offered. Which was cool. I accepted and came in the next day only to be treated with suspicion until I could be helped by the person who was familiar with the situation. Fine. Whatever. I received my refund and was also offered an in-store credit. I was a bit disappointed by the previous employee's attitude so I accepted and opted to come back at a later date to use it. August, today, came back to use my in-store credit and was told by the original employee from day 1 and 2 that I was mistaken and I was only offered one credit or the other. Remember, I never asked for or expected anything and in their attempts to make a bad situation better they just made the victim feel like a piece of by not remembering their own promises. Fool me once, shame on you. Fool me twice, shame on me. There will not be a third time as I will not spend my money in an establishment that has made a habit of being reckless in their dealings with their customers. Well, at least this one, anyway.

Picked up a disposable pen here only to discover it was a dud, wouldn't turn on or charge. I called…read moreto ask if I could come back in for an exchange, not even a refund mind you, and the very rude girl on the other end asked if I had turned it on. When I explained to her that I have been trouble shooting this for about 30 minutes to no avail, she says well you should have tried it out in store. No refunds or exchanges. I will be filling a chargeback with my bank. All that to say shop somewhere else, they will sell you defective product and then try to blame you for not checking the quality of THEIR product.

Brian is a super nice knowledgeable fellow but all of his prices are astronomically high. Most…read morethings that I was considering were priced around $20 over MSRP which in my opinion is just not ethical. I know it is a free market society and you can sell things for whatever the market will bear (or whatever someone is willing to pay in other words)but that still does not make it right

Brian is a really good guy, always super helpful every time we go in. He is friendly,…read moreknowledgeable, and has picked up specific items for us before to carry in stock. We've been to a lot of smoke shops, and Brian's is by far our favorite to go to. Great quality selection, great service. We go several times throughout each month.

Friendly service & helpful as well! I recommend shopping here. They had what I needed.read more

I was in the area and normally go to another tobacco shop in my town. So I decided to try this…read morebusiness. The lady was pleasant and nice. I purchased two flavored Macanudo cigars swiped my card and realized that the cigar which retail price was $10.99 was $22.99. The owner cited a computer error with the barcode system as she checked the same brand cigar with the wrong price. Instead of refunding my money she offered another cigar of the same brand To justify the $36.02 total. Whereas I only wanted two cigars as I'm a casual cigar smoker. This was my first time visiting and my last time. I will remain loyal with my regular tobacco shop.