This store is always busy with Amazon returns. The staff member on duty was wonderful and helpful…read more I only gave 4 stars because at 12:30 when everyone is in their own lunch breaks and heading to the store, maybe staff members shouldn't all go to lunch and leave one guy to handle the crowds. He was amazing though.

What happened to this place boxing your stuff for free? You used to be able to take whatever you…read morewanted shipped and they would box it at no charge. Apparently that's over. I went in today to drop something off and the girl told me that will be $11. I was like $11 for what I already have a pre-paid RMA form? She said for the box. I said for shipping? She said, no, just for the box. What? $11 just for an empty cardboard box? Then she asked if I wanted peanuts for an additional $8. So $11 just for a box and that doesn't even include packing material?? So don't come here expecting free boxing any more. Apparently that's done and that's not good at all. That was a good service and a large part of why I came here.

Definitely not going to use this UPS store anymore if I don't have to. Owner/manager was the only…read moreone working today. Serious attitude. Bad mouthing other customers directly to me. Calling them stupid. Questioning the addresses I wanted to use. I assured him that they were valid and had worked previously from the same store.  ​​ to " Definitely not going to use UPS store anymore if I don't have to. Owner was the only one working today. Serious attitude. Bad mouthing other customers to me. Questioning the addresses for you guys. Yeah they're weird, but I assured him they work. Would not let it go. Kept explaining to me how a street address versus a PO box worked. Questioned zip code, PO box and Room Number on address. Had to explain to him that it is a room inside a bigger building. That's pretty common. No thank you!

I came here after a super fail at the Line Ave & Pierremont store…read more If you are returning an item BRING YOUR OWN BOX. Have your QR code or print the return label otherwise folks charge in the area. Decent staff that were personable. Polite.

I was returning an Amazon order at UPS in Uptown Shopping Center. The young man said it would be $3…read moredollars. And I repeated what he said...."$3 dollars!"......and he informed me that he "Only worked there." I am sorry but "only worked there" is the worst thing you can say to someone you are giving customer service too! It's a way of expressing your attuned about your job! I replied, "So you only work here?" Well, I am going to Kohls." Don't go to UPS in Uptown Shopping center, they need to give their employees lessons in at least caring about 'Only working there'!

Fast, efficient, and friendly. That's all I need. I am now going out of my way to visit this…read morelocation even though the location near Target is a two minute drive from my house.

Moved in February and have been trying to get a resolution ever since. They finally replied that…read morethey don't see any reason to refund any of my money as a courtesy for simple failure to follow instructions. Issue 1: Online quote was extremely misleading, not showing some of their nickel and dime charges and ending up costing us about $300 more dollars than we originally planned. Issue 2: Their driver failed to follow our instructions for placement of the container at our final location. The website specifically asks which direction the door should face. We said the door should face the house. Asked the driver did one of us need to accompany him to the house for placement and he said no, he had the instructions. The container was placed the exact opposite of the way we asked. A small issue.....until we get there and have to fight the RAIN to get the few things we needed to sleep in the house that night. And then it proceeded to rain for the next several days, meaning we could not unload the container or what we did unload got soaked. If the container had been placed as we had asked, it would not have been an issue. Issue 3: Filed a complaint after all the fees were paid (because apparently PODS requires all balances be paid before they will look into anything) and waited MONTHS for someone to contact me. Finally had to try and call customer service myself which was automated system he**. Finally got someone and they agreed to have the complaint worked within 2 weeks. Issue 4: They denied any sort of courtesy refund and I would have been happy with even a $25 refund to just show they cared but NOOOOO. They can't do that. There are a lot of other moving and storage companies out there. Do your research before you use any of them but for sure, stay away from PODS.

We have to keep a 3 hour window to be available for drop off, but the delivery driver cannot wait…read more5 minutes before unloading the Pod. Abandoned the delivery and refuses to reschedule until the following week. Movers unable to reschedule to PODS new delivery. Terrible business owners, Unprofessional and inappropriate staff.

Horrible company. Twice I was supposed to have a package delivered by FedEx not by my choice…read more It was the sellers choice. I have never gotten either package. Then customer service is terrible.

This is about FedEx in general, not Shreveport ship center. They seriously need to update the…read moresystem. I stayed home all day waiting on a package I'm supposed to get that I have to sign for because the updates on tracking said it would be delivered today by 1:20. 1:20- no package. 5 pm no package. Finally I call and ask about it and the package isn't even out for delivery today. It's on its way to the next facility. Even though the tracking still says it's supposed to be delivered today. And it's 9:30 pm. So I stayed home all day for nothing. And now I have to cancel my plans for Monday just to wait for this package.