My car was broken into and they broke my driver side window. A storm was coming so I was in…read moredesperate need of a window replacement ASAP. After looking around these guys had an availability the next morning. They quoted me a very good price. The showed up at my home exactly the time they said and the job took about 30mins. They did an awesome job. It was quick, very professional, it looks wonderful and they cleaned after themselves. I HIGHLY RECOMMEND THEM!

Absolutely amazing. I had them to tent my windows.The day after purchasing my new car. It looks…read moreabsolutely stunning and they did not take long at all to complete the job.

I originally came here to tint my car in 2013; all four doors and rear windshield. 2023 was the…read morefirst time I had to return to replace my driver window's tint because it was bubbling and again two weeks ago to replace my rear windshield because it had melted and started to blur my view. The other three doors are still in great condition. But ten years on tints is pretty good. And on the upside, they offer a life time warranty on their tints. Highly recommend coming here for any tint work you need.

My auto insurance outsources glass claims administration to a nationwide company that also provides…read moremobile repair/replace services. They offer their services as the default. Yet, one can have an independent company do the work on request if one knows to ask/inform insurance of preference. Despite the lure of 'convenience' offered by the nationwide company, DC Automotive Glass replacement at the dealership is my go-to choice. Here's why: Office manager Renee is top-notch working with insurance companies and providing timely customer updates. She advocates for OEM replacement coverage with claims management when appropriate (e.g. newer/leases). The customer is the focus (not the profit margin or claim close speed rate of the administrative third party) and parts and labor prices are reasonable/competitive. Vehicles with advanced safety features require calibration which is most reliably performed by the dealership. Audis can be particularly tricky. Jeremy & Joshua work collaboratively with my dealer for post-replacement calibration and they with my service advisor collectively don't send me on the road with a suboptimal calibration comprising safety and requiring the time drain of a return visit for error code re-work. I've used them 3-4 times and will do so again when needed. They do good work.

A couple of years ago, Jeremy came out to my house and replaced a windshield on my dodge ram…read more Yesterday I was driving and my neighbor was cutting his grass. Unfortunately my drivers window was busted. That scared the living daylight out of me, sounded just like a gun shot. I would have been mad, but he wasn't throwing it towards the road. It was just a freak accident. Anyway I couldn't remember the company's nor Jeremy's name. I had to do a lot of research to locate the company. I am going to have to go all weekend with no window because I see they don't work on the weekends. That is how much Jeremy impressed me. With his attitude, professionalism and workmanship. I would not use anyone else.

Went to Midwood after scratching my front bumper against another in a parking lot. The damage was…read moreminor enough that I assumed just a buffer could get it looking like new. I went to Midwood, per Woodie's recommendation, to get a quote. Once the owner took a look, he ran to grab some thinner and a rag and within 2 minutes my car looked nearly perfect. I was amazed and so appreciative. I asked how to repay him and he said 'come back when you have a real problem'. DONE! He made my day. How many times can you say that about someone who worked on your car?

My wife's car was hit on the interstate. Damage was extensive, but body only. We had it at a big…read morecorporate body shop, while we fought with the insurance company. Big shop eyeballed it and gave us a high estimate and said it would likely go up by another $1k once they did the tear down. Knowing we might have to pay for some of the damages, we took it out of there. My guys at Nick's Auto Repair told me about Jason. We took it there and by the end of the day, we had our estimate. Not only was it lower than the big shop, he committed to an invoice so detailed that it would help me in my issues with my insurance company. Big shop had estimated a minimum of three weeks to get it done. Jason got it done in six days. And it looks awesome. I hope to never need an auto body shop again, but if I do, Jason is my guy.

True five star service. Getting rear ended (in the rain) was a pain. Hearing that I had to trek…read moredown Independence Blvd from the university area for an estimate and repair didn't have me very excited either. The team at Folger were gracious, helpful and polite at all times. First off, after a quick inspection, Enterprise scooped us up in our rental car for the duration of the repair. I know, I know this is part of the insurance company's program not Folger but they made the call for us and handled the bulk of the details. I signed up to receive text updates on the repair. These came often enough to be helpful and infrequent enough I didn't want to type UNSUBSCRIBE. Our car was ready at the exact time and day they promised and check-out took less than five minutes. The best part, is that while we had an external repair the car was cleaned inside from top to bottom. This process could have been horrible but it was a turnkey as- well the push button start on my Prius.

I was really shaken up by being rear ended at an intersection. Immediately took my vehicle to…read moreFolger automotive right by Williams Subaru. Mike and his team were so calm and reassuring and took great care of me and my vehicle. They made sure that my vehicle was repaired strongly and securely and they take an enormous amount of pride in the professional work that they do, they should. I am extremely happy with the work that they did.

Attention to detail and great customer service. My BRAND NEW X5 got side swiped and a friend…read morerecommended I take it here because these guys are the best. I agree! My car looks like it did when I bought it and I feel like Mark had my best interests in mind when dealing with the insurance guys. Plus he stands behind the work. So pleased with the end result and the communication throughout the process. I hope I never have to use them again, but will if needed. Thanks Mark and all the people that put my car back together.

I went to get a repair on my Honda Accord's splash guard, the service I received was timely, the…read morestaff was professional and the customer service was incredible. They are certainly going to be my go to for any future body work my car might need.

The process was smooth and easy. I recommend this shop if you need one. The repairs were done well.read more

Carolina Collision Center did a fantastic job on our 2021 Subaru Ascent that was in the front end…read morecollision. Needed work/replacement of the hood, bumper, headlight, wheel, quarter panel... and double check any impacts to the structure, suspension, etc. They were very responsive, quick with quotes/updates, up front with their process and potential outcomes. They interfaced with the organization that was paying for the damage, even with some mid-job scope increases (due to additional extent of condition that was found after the panels were opened up). Repainted parts were matched perfectly and clear coat was flawless. Special call out for Andrey on top notch communication, responsiveness, and management of stakeholder expectations. Highly recommended and I would definitely take our cars) back to them in the future for any repair/body work!

We had a little accident with the car. The passenger back quarter panel got scratched pretty good…read moreand the insurance company suggested for me to take my vehicle here. I read about Briggs and there were some good reviews and not so good reviews but I can say they did a great job on repairing that panel. I was kind of skeptical with some details that were in the initial assessment of damages going through along with some of the comments I read, but they did not disappoint. The car looks just like it did prior to the accident so I would say the money that was paid for the repair was well worth it.

We've been loyal customers of Briggs Collision in Concord, NC literally for years now, but sadly,…read morethat relationship ends now. We brought our vehicle in for repairs after being rear-ended, only to have it returned with a broken front windshield--damage that was not present when we dropped it off. We have documented proof that the windshield was intact before the repair work began. Despite clear evidence that the damage occurred while the car was in their possession, Briggs Collision has refused to take responsibility or make things right. The lack of honesty and accountability is incredibly disappointing, especially from a business we trusted for so long. It's disheartening to be treated this way after years of loyal patronage. We expected integrity and professionalism, but instead, we're left dealing with damage that should have been owned and handled by them. We can no longer recommend Briggs Collision and will be taking our business elsewhere!