Yai is fantastic! My first stop for repairs every time now. He has a great personality and eager to help. Read below to to see how grateful I am to him.
I have a 2018 Chevrolet Equinox Premier that I bought used in 2021 at Dimmitt Chevrolet. It only had 5,800 miles and was in great shape. I was offered the extended warranty for ten years at the time of the sale. I specifically asked if it was "bumper to bumper" and covered everything (besides wear and tear items naturally) and was told YES. It cost almost $3,000 but since my last Equinox lasted over eight years and 150K miles, I took the warranty.
A month ago, my sun roof shade broke off from the front when I opened up the sunroof and accordian style went flying backward and not longer worked. When I took it in to Dimmitt Chevrolet to be fixed the first time, my car was never even looked at and I picked it up that evening. I then brought it in yesterday, January 4th, 2023. I got a call from my service rep (Carey) and was told the repair was not covered by my $3K extended warranty I paid and it was going to cost $1,400 to fix. Carey, who was great and very understanding and felt bad about the warranty not covering it, but there was nothing he could do. I declined to have it repaired for that amount.
On a whim. I decided to take it to Yai's Auto Repair at 1450 Tenth St. S in Safety Harbor, who helped me out a while back with a nail in my tire. Yai took a look at it and in two minutes, fixed it in what seemed a very simple procedure.
So, to summarize, I paid $3K for an extended warranty that didn't cover my sun shade repair, even though I was told by the Dimmmitt Finance Representative that my warranty was bumper to bumper coverage. My car was at the Dimmitt Chevrolet Repair shop on two separate occasions and I was told it was going to cost $1,400.00 to fix. I took it to Yai's Auto Repair who fixed it in two minutes and I gave him $20.00 for his two minutes of time and great service.
So I know who I'm going to go to first in the future for auto repairs and who I won't go to unless absolutely necessary. Guess I'll consider that too when its time to buy a new car or if friends ask for advice about auto repair choices.
D. S. Joseph read more