Alana (sp?) at the front desk was super helpful with recommendations for hiking if the weather was…read morereally bad, as it was forecast to be & with restaurant recommendations. When I locked myself out of my room, she didn't show any sign of exasperation or frustration but rather happily provided me another key. There were other customers in the lobby at the time, so she asked to be reminded of my room number in a soft voice, rather than broadcasting it to everyone in earshot. Room was clean, mattress not as firm as I prefer, remodeled bathroom and terrific shower head. A little paint would go far in the appearance of the outside of the room doors. BIG negatives: unsecured wifi...unacceptable. No milk or yogurt the 2nd morning of my stay. So, no milk to drink or to have cold cereal. And I was at breakfast early...someone should have run to the store immediately once that lack was known. Location was extremely convenient for Canyon RimVisitor Center, the town of Fayetteville, hiking trails, numerous restaurants, etc.

Very convenient to New River Gorge National Park…read more Renovated in the last couple of years, this Quality Inn is pretty good! It was clean and a good value. Microwave and fridge in the room. Beds were comfy. They also have an outdoor pool on the premises, free parking and Elliott's, the restaurant onsite, was also tasty! Complimentary breakfast runs from 630-10am and includes coffee and tea, make your own waffles, yogurt, cereal, sausage patties, biscuits and gravy, mini muffins, toast, bagels and donut holes, bananas and apples.

I had an unexpected stay in December as I was driving through WV during a snow storm. My Oura ring…read morecame off on the outside the door as I assume I was removing my gloves. I had no idea where it had come off during my travels. I want to nominate F. Layton for employee of the year. She found it in the ice and slush and took the effort to contact Oura to track down the owner. Oura did contact me based on the serial number and I thought the email was a scam, somehow. An honest person? For real? Wow!! Long story short; yes, there are honest people left in this world and I truly appreciate it!

Had a great experience! Bed sheets were clean & tidy. Shower was nice and hot. Staff was great to…read morework with. Had a great time & would recommend people stay here. Harsh reviews for seemingly no reason. I saw & smelt nothing out of the ordinary. No cigarette smell as mentioned in reviews. Thanks so much for a great stay!

We had a week long stay as we sojourned from home. There were many inns to choose from but we chose…read morethis one. The place was clean and maintained very well. The breakfast was good but nothing that stood out separating it from others. Friendly staff and clean facilities so we were happy

Cold shower, trucks fire up at 6am for half an hour, $12 breakfast of cold powdered eggs and super…read moresalty bacon snd sausage. Be advised.

Maybe it's the nostalgia. Maybe it's legit. Either way, I loved this motel. This place reminded…read moreme of my business travel days, in a very positive way. I'm having a hard time finding anything I didn't like about this place. Maybe the price at $99, incl tax for one night. That said, here are the highlights: Location - Awesome, right off I-77, near just about any kind of restaurant you could want. It's minutes from Tamarack, a WV craft and food venue that everyone traveling I-77 must visit. Check-in and service - check-in was smooth, friendly, and very informative. Service at breakfast was friendly and welcoming. The breakfast options were adequate, with eggs, sausage, waffles, cold cereal, fruit, coffee and juices offered in the on-premise restaurant. Room - clean, spacious, and well stocked. It might be simple, but water pressure and temperature are both excellent. In-room coffee, plenty of towels, a desk for working or eating, a comfy side chair, and iron/ironing board. Amenities - as mentioned before, there is both an on-premise restaurant and separate lounge. They both looked spacious and welcoming. Sadly, I didn't visit either, regrettably deciding to hit Ruby Tuesday's for their AYCE garden bar (I prefer to call it the AYCE E-coli bar). They offer pet-friendly rooms. They are separate, and come with a one-time $25 fee. On TV, I found many premium channels for movies, and all the standard cable package channels (via DirecTV). Parking was ample, but must warn that walking distances could be long because of the parking and building layout. I loved this stay and will likely be returning to this property if I make the trek from FL to OH again.

Booked a Handicap Room the bathroom not wheelchair accessible what so ever in both rooms we got…read more 1st room we carpet was very stained. 2nd room a little better. Bed was fine had to get additional bath towels. Handicap shower chair was broken no portable shower head TV Small. When booking we ask for front desk at the actual hotel the man said he was but he was a booking agent. We paid top dollar for the room that was not acceptable for a handicap person. Staff very nice. Been to this hotel many times over the years. Will not be back.

I'm back here again. They have done some renovations. It's still a nice hotel. And has great…read morestaff. Easy off the highway. Close to Tamarack. A wide assortment of restaurants are within a short walking distance. There are 2 gas stations across the street - one is big and has diesel.

Easy, Breezy Hotel to stop in for a quick nights sleep. We made an 8+ hour trip for a hockey…read moretournament and were exhausted. We were able to easily book a room for the night via the app. Beds were a bit uncomfortable, but good enough for one night. The hotel itself was ok, could use some updating and TLC. However, staff were very kind and accommodating. I appreciated having the option of a grab and go breakfast so we could hit the road! Staff were kind enough to offer us water bottles as well.

Very nice hotel. Great location near lots of restaurants. Only issues...rooms were kind of small…read more Not a lot of walking room. Hotel seemed to have some structural issues during our visit. The elevators were out, two hallway tiles busted and needed replaced in the hallway, and the parking was not good at all. This location allows pickups with trailers to park there. In the three nights we were there a combined 30 plus spots were used/taken due to the trucks/trailors parking across parking lines. The parking lot is not that big, so when a few guests get to use more spaces because their vehicle needs more than 5 spots that is not fair to the rest of us

Omg. Clean comfortable and reasonably priced in Beckley, WV. We arrived road weary and…read morefrustrated because of traffic jams and other things that happen when traveling through the mountains. Our check was fast and friendly. With an excellent recommendation to a restaurant to top it off. Then after a wonderful night sleeping we woke to a great shower, & then downstairs to breakfast, which was a total experience, with fresh yogurt and pancakes that were made before our eyes. A special shoutout to Susan at the front desk her willingness to answer my questions and professionalism that can be appreciated so early in the day. Overall great experience. A great place for dog lovers to bring their furry family.

Aesthetic: A well run Hampton Inn…read more My Favorites: The free snack selection. Experience: This was a very well managed Hilton property, we enjoyed our night here. We were impressed with all the complimentary snack offerings upon arrival. The beds were standard, comfy, and clean. We had a nice little mountain view and it was a cute area. The tub in the shower didn't have a drain plug and looked like it needed to be painted badly, and the water pressure was very weak, that was the only downside, but not a huge deal for an overnight. We'd definitely stay here again when in Princeton.

We are Diamond members, traveling constantly for our kids' competitive sports, often choosing…read moreHilton without hesitation. This trip was no different--after a seven-hour road trip, the four of us (plus my service dog) rolled in, dreaming of a quick swim and some relaxation. Spoiler alert: that dream died fast. We used the Hilton app to check in, but I went down to the desk for a second key so my husband and I could both access the room and amenities. I gave my room number, and--without asking for my name, ID, or even confirming I belonged there--the employee just handed me a key and said, "Have a good night." I'm sorry, WHAT? That's not customer service, that's a security disaster waiting to happen. We stayed in room 504, where we were greeted by a musty, dirty odor strong enough to knock you backward. The room looked like it hadn't seen a dust cloth in years. The bathtub? Absolutely disgusting. Several light bulbs were out. The beds were lumpy and uncomfortable, the whole place felt like a tropical rainforest with the humidity, and the Wi-Fi (which I need for my work as a REALTOR®) didn't connect at all. To top it off, the shower had no hot water, and by morning, I'd developed a sore throat. The pool was supposed to be our redemption moment. Instead, an interior light fixture came loose while my kids were in the water. We immediately got them out and told the staff. Two hours later, the pool was still open and people were still swimming like nothing happened. Because apparently, here, safety hazards double as "added ambiance." Then there's the "pet relief" area--a 5x5 patch of grass that looked like a landmine field of other dogs' poop, with shards of glass scattered throughout. The bag dispensers were empty, not that I didn't bring my own. My poor service dog deserves better than that. And just when I thought I'd seen it all, I spotted exposed wires on the 5th floor, seemingly connected to a security camera. Nothing says "welcome" quite like loose electrical wiring. The one and only pleasant surprise? Breakfast. It was actually good--shockingly good, given everything else. Unfortunately, one decent meal doesn't erase the fact that this stay was dirty, unsafe, uncomfortable, and far below the standard Hilton promises, especially for Diamond members.

Easy check in and out. The staff were friendly and helpful. Room was clean. Will return if in the…read morearea in the future.

Check in was quick and parking was easy. The hotel was very quiet even though they were sold out…read morefor spring break. The room was very clean. We checked out the pool in the morning and had it to ourselves. It is a small pool and there was only 1 clean towel. Breakfast was ok. I've had better ones at other Fairfield Inns. We would return again when traveling.

The sheets and furniture have disgusting stains and burn holes. The bathroom is filthy and…read moreeverything needed wiped down before even being considered "usable", not to mention mold on the shower curtain. There were stink bugs in the bed as well as cobwebs in the room! And, to top it all off, we get up for breakfast at 8:30 when it's supposed to last until 10 and they've already taken everything back so the options were cereal or yogurt. Overall, not worth the time or money.

DO NOT STAY HERE. If you could put 0 stars I would. The place needs to be torn down. The place has…read moreroaches, mold, cigarette stench in non smoking rooms, burns in the comforters from cigarettes, and feels horribly unsafe. The fact that the front desk worker knew we were leaving because of roaches and said "it's a run down hotel, what do you expect?" Shows that this place is never going to be back in good shape.

Friendly staff. Clean room, and decent breakfast. Only complaint was the jerk road painters who…read moretook up several parking spaces in the front and not respecting the est, but no complaints towards the hotel

First: the pillows should be listed as non-existent. But worse came in the morning. Construction…read morestarted at 8:45 with a pneumatic drill so loud that we could not hear each other in yelling conversation. We feared for our own hearing. When I went to the desk to complain, the young gal told us she didn't have the authority to stop construction. I insisted on a rate reduction. Her manager dropped our rate from $150 to $99. It should have been free, to give us more money for future hearing aids. We were there in December when the pool and exercise rooms were closed. That was okay, and the stay was fine. But. Still closed in May. Pool now looks disgusting with at least 5 months of construction crap. The breakfast woman was very cheerful.