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    Yamaha Music Conservatory

    3.0 (2 reviews)
    Open 12:00 pm - 8:00 PM

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    Ask the Community - Yamaha Music Conservatory

    Music & Arts

    Music & Arts

    2.9
    (12 reviews)
    3.3 mi
    $$

    My son was cut by a razor blade left carelessly in his instrument case…read more My child's instrument was returned to us after being in the store's care for repairs. When he reached his hand into the case to get the mouthpiece, he encountered a loose razor blade. He was cut on his index finger and required first aid. The next day, his school nurse contacted me because the finger continued to bleed throughout the day causing discomfort and disruption. This incident was incredibly frightening, shocking, and confusing for our family. Unfortunately, the company's handling of this matter compounded the harm. When I contacted their Customer Support line immediately after this happened, the response was so flippant, I wondered whether this was a normal and common occurrence. Then I was contacted unexpectedly by Sedgwick, the company's claims administrator, hours before I'd even received any response from Music & Arts management taking responsibility for the harm. This made me feel as though the company viewed us first as a liability rather than a parent whose child was harmed by their carelessness. Despite the severity of the situation, it took nearly 48 hours for anyone at Music & Arts to provide written acknowledgment or take any accountability. When I did finally get a response accepting responsibility, the employee identified himself as the "Head of Stores" while having an entirely different title on the email signature and on Linkedin. His response was surface-level and lacking in humanity- clearly AI generated. Their email was boilerplate: it did not address the seriousness of the breach, provide meaningful investigative findings, or explain how they concluded the incident was accidental rather than intentional. It felt like they were trying to sweep this under the rug. Take your business anywhere else. We're going to Sweetwater.

    Beyond awful! While renting is easy and they're happy to take your money, returning an instrument…read moreand canceling the contract is nearly impossible. They don't return emails and never answer the phone. I had to cancel through my credit card and stop payments. The value is nothing special either, as many places have similar or better prices. Rent from here at your own peril...

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    Music & Arts
    The Lesson Studio
    The Lesson Studio
    The Repair Shop

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    The Repair Shop
    Guitar Center

    Guitar Center

    2.7
    (57 reviews)
    2.9 mi
    $$$

    This place was an absolute palace! I've never seen a guitar store as big. They have all types of…read moreguitars, amps, accessories, and even keyboards. Kara was very nice and went above and beyond for me!

    If I'm being honest, I had lost a lot of faith in guitar center based on the Totowa location, and…read morehave been getting my gear largely online or from indie shops as a result. That all changed today. First time in this location, and I'm kicking myself for not stopping here sooner. I've driven past this particular store hundreds of times, but never stopped until today. First observation: this particular store has one of the better layouts I have seen as far as Guitar Center stores go. The space is massive, and everything is easy to find. The store has ample staff, all of whom are eager to help. Despite a large crowd on a busy Saturday, lines were moved quickly and customers were all attended to. Staff was incredibly friendly and struck up conversation about making music. From a drummer's perspective, this place was a jackpot. Nearly half the store was drums. I was thrilled to find a massive snare drum wall, including vintage snares. Cymbal room selection was impressive. Lots of new and second-hand drum kits to see. E-drum selection was massive and had something for everyone's budget. Where the store truly shined was with their ample parts, accessories, and tools for drummers. This is lacking in many other locations. Picked up some things I needed and fair prices (LESS than Amazon!). The staff, again, were pleasant and kind. That makes a huge difference in and of itself. Store was clean and well-organized. This is my new store for buying in-person. Period.

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    Guitar Center
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    Paramus, New Jersey // Aerik Von

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    Paramus, New Jersey // Aerik Von

    Yamaha Music Conservatory - musicalinstrumentsandteachers - Updated July 2026

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