Hi. I recently purchased a considerable amount of plants from Yard Stop. Many of them are thriving but a few of the same type, planted in the same area and conditions, have died. When I called to ask about any type of exchange option I was told that "once they leave the store we cannot be professionally or morally responsible for them". Unless their install team had been involved. Sadly we have photos of the dead plants standing in with all of their healthy brethren but that does not matter. Unfortunately I'll be taking my plant purchasing elsewhere if they won't stand behind their product in any way. read more

Warning!! Stay away from this pathetic garden center! Don't confuse this with the real Yard Stop in Ocala. Ordered 4skids of sod and when I picked it up it was deader than the pine needles that I bought from them. I took one skid and every bit of it was handful size. I went back the next day and told them that I didn't want the other 3 pallets and to my amazement they sited a sign someplace in their yard that says all sales are final!! Unethical poorly managed business. Lake Jem Nursery or Rodells is 100% better people and higher quality sod and trees. read more

This was our first and last visit to the Leesburg center. We were blown away with all the plants and additional garden items, the first lady we asked a question to seemed like we were the most annoying people on the planet- which was a shame because I was told she was the butterfly queen and we we are planting a butterfly garden. Instead of asking her we made the best decisions we could on our own.We had 3 wonderfully helpful folks help us after that and had SUCH a pleasant experience- until we paid. We were told if we paid cash we could have a 5% discount, so my husband went to get cash and when he came back to pay this is when great went to HORRIBLE. The girl at the register was just oozing negativity I couldn't even stay in there. She rang up our 20 + items and we had a different total (we keep track while shopping) so my husband asked if she could please redo the ring- ATTITUDE beyond belief. She did it and he paid. He asked for a receipt- he was told "we do not give receipts for cash transactions". Confused my husband asked why to which of course he received a blank stare. We needed a receipt for business purposes- after we loaded the car my husband went back in to ask again why- he was met by some "tough guy" who told him to "calm down". I assure you my husband is a very calm man and was simply trying to understand why he could not have a receipt. While the ever so "friendly" cashier was writing up a receipt, "tough guy" kept telling him to calm down and started cursing at my husband! We spent close to $200 and would've spent a lot more if their "butterfly queen" wasn't so rude. But the amount we spent doesn't matter- how you treat your customers does! Tough guy followed my husband to the car making a scene and cursing at him as if he really did something wrong. Making him appear to be a threat to the customers around- who we also had a nice time talking to during our visit. Such a horrible, horrible way to end our visit and one can only hope they can have people who can answer a simple question instead of using intimidation, threats and curse words. I really hope tough guy isn't the owner or the manager of that place because if so I see closure in the very near future. read more

Hire this company if you have no idea about what you need to get done, they will make you believe you are getting the job done in the right way. If you have any idea about how you need to get your job done, hire some one else; you will save time, money and your property. I hired this people for my lawn, they came with no proper tool, ruined by job, the owner only think about money, he will get rude on you, cut you off when you try to explain how you need your work get done. If I have a way to give a negative star for this business, I will do it. Stay away from this rude, non-professional company. read more

Had an amazing experience here, they totally took care of all my needs and went so far above and beyond in making sure I was happy. I walked out of there giddy over my new plants. Will be going back for sure. The best part was creating a totally custom terrarium. Their succulents are so adorable and they have so many beautiful ones!! read more

Don't ever buy sod from this store. Unless you want to lay pieces that are smaller than 6x6 and dead buy your sod directly from reputable sod farms. 10/28/19 I called around and sod farms were out due to recent heavy rain. I found sod in stock at this store. They claimed it had just came in. When I picked up the first skid three days later it was dead as hell. In fact I bought pine needles to lay down on top of it and they were the same color as the sod. So when I ask them to refund me for the other 3 skids that they still have they said they would have to talk to the manager and let me know. Crazy way to do business. I assume anything you buy from them is buyer beware. Debbie claims all Bahia sod comes in pieces after I complained but never said a word about it when I was in her store on 10/28. Oh well that's why You should a credit card that offers problem resolution. read more

I've been shopping with the Yard Stop for several years and things got better after the new owners took over. Or so I thought until today. I stopped by to inquire about an issue I was having with sod(5+ pallets) I purchased from them and was directed to Ali the manager. So I went and spoke with her and her response to my questions was basically one word answer and no offer of suggestions to resolve the issue. Her attitude and lack of professional customer service should have gotten a 1 star but the other employees were helpful and courteous so they get 2 stars today. read more

Don't get near this business. I had a retainer wall completed by them that ran way over cost because their landscape/construction expert could not properly calculate how much fill dirt was needed to backfill th retainer wall. It was an endless stream of "We need more dirt" over and over and over. There never was a true on-site supervisor, I was it! I should have been on their payrole as a supervisor for all the hours I had in directing their laborers in every aspect of the project. the final sod job was a joke with every excuse they could use, including "It's the way the sod was cut. I need to be careful not to break my ankle as I walk across the zoysia sod job, it is loaded with holes and uneven sod. It is pathetic. Please know this was not a couple hundred or a couple thousand-dollar job but upward of $25,000. Please be very aware of very poor workmanship, pricing supervision etc, etc from this company. read more

They have milkweed and other butterfly attracting and host plants. They are very helpful. Seek someone out and ask. They drive customers around in golf carts and show you things that will work for you. Love this place. And wind chimes ! read more

Very unhappy with Yard Stop. I employed them because one of their men told me that they could definitely rid my yard of sedge. So I hired them and left an honest yard man go. Then I find out that they can kill the top of the sedge but cannot kill the root. At this point they owe me an additional service and have promised repeatedly to come by but have not shown up. read more

My husband and I recently purchased a zero turn mower. The owner Jason was our sales person. Him and his staff were very friendly and knowledgeable. They went above and beyond and delivered the mower to our home later that same day at no cost! We were so impressed with our entire buying experience. We would recommend anyone to buy their yard needs from Ocala Yard Stop! read more

We went here over the weekend. Everyone was really friendly and knowledgeable. Didn't feel pressured to buy the most expensive Install is a little bit $$ but then again it's better then having to do large tree install yourself. No issues, great variety, reasonable prices read more

Terrible customer service and terrible landscaping. I purchased a home last July and remodeled the home. The plan was to re-landscape the property as well, so I contacted Yard Stop at the recommendation from a realtor. It took several months to get a plan, and finally in November we had the work done. The job called for mature plants, but we got small plants that appeared weak. The owner came and trimmed the shrubs, fertilized them and ask me to wait until growing season to determine the health of the plants, assuring me he would take care of the landscape. I learned the warranty for plants was 90 days, so I called the manager to discuss extending the warranty to allow for the time of the growing season. He stated he could not do anything without permission. I called the owner again and received no response. My plants are dead and we are out $3000 dollars for a poor job. read more

I would first like to say that if I could give a zero rating I would give us zero rating this store does not even deserve one star which I was forced to give I went here purchase some plants the girl that helped us was very knowledgeable the plants are beautiful I also bought some edging that they guaranteed would just tap into the dirt which was not true and I even questioned them because I have worked with landscaping edging I bought it anyway because I thought I'll just give it a try to 10 foot pieces I realized I could not use it the ground was way too hard brought it back two days later but I didn't have a receipt the girl at the cash register was extremely rude I said I don't have to get cash back I can use a credit I'd like to buy more plants all she kept repeating as if she were some kind of robot you need the receipt I need the receipt left went home came back the next day I have the receipt and when I was there I did ask for the owner and manager and I was giving excuses about why neither one was there so when I went back the next day with the receipt I was met by the very rude cashier who was telling my sister to move her car while I was unloading the edging then I put the edging on the ground the owner came out and he verbally attacked me he was in a very bad mood he looked at the landscaping edging and said I'm not taking this back you beat this up what did you do this and I said it was just laying on the ground in the sun and we rolled it up and it got a little dented from being in the car you didn't roll it up right I'm not taking this back and I said what about the other one that one doesn't have dents in it and he said well I'll take that one back and then I said we were here a couple days ago and we spent a lot of money and he said I don't care that's when I swore at him and it just went from bad to worse there was no getting a refund on the edging any other store would've taken it back it was not damaged I would never ever buy anything here the attitude the ignorance of the workers and the owner is not how you do business read more

They did our front yard landscape. We are thrilled with the final result . Was a pleasure to work with Chris Gordon and his staff. We have received a lot of compliments. The work exceeded our expectations. We recommend Yard Stop highly to anyone who wants an excellent work done by reliable professional staff. read more

I would highly recommend Father & Sons, Landscape, Mt. Dora. They do a great job and complete the job in a timely manner. Not so with The Yard Stop. read more

Late last year we needed to replace a large, but almost dead, Dogwood tree in our yard. We looked everywhere for a suitable replacement including Lowes, Home Depot, and many private nurseries. We found the Yard Stop and are glad we did. There was a good selection of trees in 15-30 gallon pots which was important because we didn't want to wait years for the tree to have some size to it. The owner, Roger, helped us select the right type of tree for our needs, and was a virtual encyclopedia of knowledge on trees and shrubs. We wanted to buy from a local merchant as opposed to the the big retailers so we could help our Mt Dora business owners and we're glad we did. Bottom line: We bought a large Crepe Myrtle shaped into a one trunk tree, had them deliver and plant it, and now it looks great! read more

talked to new owner. This business is selling crab grass and has twice sold it to installers and refuses to make good on it. Arrogant owner. DO NOT do business with this person. Go elsewhere. read more

Love this place . It Knocks the socks off of its competitors. The plants are high quality and are fairly priced !!

I don't think this business has the best customer service anymore. Went in this week to get some advice on some trees and shrubs for my yard and stood around while they helped people who came in well after me and this was first thing in the morning so it's not like the place was super busy or anything. If customer service is one your must haves to do business go somewhere else and save yourself the headache. read more

This is a great place! My house was pretty much devoid of any landscaping. Just by chance we happened to come upon The Yard Stop. They were great to work with. They did a complete, easy to understand sketch of what plants they thought would do well and where to place them. We asked if we could change some things around and that was absolutely no problem. The crew that actually did the work were polite and extremely easy to work with. We've had multiple compliments on the finished product, so much so, that a neighbor asked for their number to contact them for a landscaping project. The actual nursery is full of wonderful plants of all kinds. You won't be disappointed! read more

We are a landscape company. We have brought repeated business to Yard Stop Garden Center. Not once but twice in a week they treated us like crap. Here's the issue on Monday we ordered and paid for two pallets of sod. St Augustine Floratam to be exact. On Wed morning we went to pick it up and was told they sold it to someone else and a new shipment was coming in between 2 and 4 that afternoon and we could get it then. They had no concern or care that we had a job to do for a customer. Also let me throw it out there that said sod would of been delivered to yard stop between 2 and 4 on Tues we was there for it Wed morning. We picked up the two pallets of sod and ordered and paid for a third pallet of sod to be delivered on Thursday again between two and four. A little after two I called to see if the sod came in. I was told yes but that it was gone. I explained that we paid for a pallet yesterday and was promised it today. I was then told that what we ordered evergreen wouldn't be in untill tomorrow. We went up there to find out what was going on and to get a refund on the third pallet because by this point we aren't happy. As I'm sitting in the truck waiting for my bf the owner of our landscape company lo and behold an s10 truck practically dragging drives by full of St Augustine Floratam the exact same thing we ordered. So not once but twice in a week they sold sod we paid for to someone else. In addition to this they aren't sorry. When my bf told them we won't be coming back he was given a who cares additude. Well I don't appreciate being treated that way so who cares if I write you bad reviews all over the place right? You owe us an apology plus some... Employee selling things ppl already paid for should be fired. Lady in office with who cares additude should be fired read more

Worse experience ever! If you order anything from these unprofessional clowns make sure it's exactly what you want. I ordered mulch from them, over the phone. They don't know their products. After the confusion of what color the mulch was they delivered me 5 yards of what was supposed to be natural Cyprus mulch (which has a natural brownish red hue) and delivered bright red Ronald McDonald mulch. I was not home at the time. We had already put down 6 yards of the natural mulch. My dog sitter just happen to be home during the delivery. She just helped them by telling them where to put it after she called to confirm with me. Now after talking the the owner he had absolutely so remorse. I told him what had happened and he turned the entire thing over on me making it my fault for not ordering the right color. Then blamed my dog sitter for not noticing the color deference before the dumped it. Not like his "professional" driver couldn't tell after seeing what was put down already. But it was my fault. He said it wasn't worth his time or money to come pick up the wrong delivery. So I had to order the correct order at full price. He said why should I have to eat anything. It's not my problem. I own my own business and even if the customer makes a mistake, the customer is ALWAYS right. After the thousands of dollars I have spent at this business over the years with trees and plants I will NEVER grace their doors again. All of my clients will know and I will make sure to warn anyone I see about how this place wronged me. Buyer beware! read more

We have a home in Mount Dora and found a wonderful variety of plants, trees, flowers, etc. at the Yardstop in Mount Dora.. Two years ago we purchased 2 trees, several bushes and some landscape materials for $2000+ and had them planted at our Mount Dora home. The trees died sometime before we got there the next winter. When the salesperson from Yardstop came to the house, he told us the trees didn't get enough water, even though we followed the directions we were given (trickler for 3 months, weekly irrigation, etc.). We had the trees replaced and our own expense--again at Yardstop. (I know---not our smartest move.) Now we are having issues again with one tree looking like it is half dead. We contacted Yardstop by phone, email and mail and they are not returning our call or mailings. We always try to shop locally and support the smaller owner-run businesses in our hometown in NY and our winter home in Mount Dora. It makes you think that the smarter move is to shop at Lowes, doesn't it?. read more