We hired Prime Design for a home remodel project, but unfortunately the experience has been very…read moredisappointing. There have been multiple unresolved issues with the quality of work and follow-through. One example is an LED light that continues to flicker. It has been more than six months, with many calls and text messages, but the issue still has not been fixed. Another example is damage to our garage cabinet, where a hole was created during the work. We are still waiting for this to be repaired as well. Overall, the lack of timely resolution and poor communication after the project has been extremely frustrating.

We contracted Prime Design & Build to remodel two bathrooms, a laundry room, a staircase, and to…read moreinstall hardwood flooring. Overall, the project went well, and we're happy with the final results. Bryan, our foreman, was a strong asset to the project. Even though he was managing multiple jobs at the same time, his responsiveness and willingness to go out of his way to address our concerns made a big difference. Because we were home throughout the process, we were able to catch issues early and communicate them directly to Bryan, who consistently followed through to resolve them. What Went Well: * The tile and flooring subcontractors were excellent - their craftsmanship and attention to detail truly stood out. * Bryan, our foreman, was responsive to texts and phone calls, listened to our concerns, and made sure they were addressed. He even designed a bi-fold closet door for us, and helped pick up all the material to build it. * Bryan also took the initiative to handle several unfinished items himself, which we really appreciated. * The post-build cleaners were top-notch and left the space in pristine condition. * Throughout the project, everyone we interacted with was professional, courteous, and conscientious. There were no conflicts or issues, which made the experience comfortable for us. Areas for Improvement: * The timeline was a pain point. While we were originally told the project would take 6-8 weeks, it ended up stretching to 12 weeks. * The design process fell short of expectations. Because Prime's in-house designers weren't available, our design work was outsourced. We only received a full design package for the master bathroom. As a result, we ended up creating our own renderings for the other rooms to help communicate our vision to the team. That said, we were very happy with the design and material selections for the master bathroom they did complete. We just wish the same level of attention and design support had been provided for the rest of the project. * At times, resource availability was limited, likely due to workers being assigned to multiple jobs. This led to workflow inefficiencies and delays. Toward the end of our renovation, our foreman Bryan had to personally step in to complete several tasks, such as installing faucets, shelving, and baseboards. He managed to get it done in between site visits and meetings, which we appreciated, but it also highlighted a lack of available crew to close out the project. Despite these few challenges, the quality of the work met our expectations. We appreciated the team's effort and the final outcome.

We had a fantastic experience working with Brendan for a recent door installation. From start to…read morefinish, communication was clear and consistent, which made the whole process smooth and stress-free. He was incredibly patient, took the time to answer questions, and made sure everything was exactly how we wanted it. On top of that, the quality of the work was excellent. The door was installed perfectly, and the attention to detail really shows. He was professional, easy to work with, and clearly takes pride in his craft. I would absolutely recommend him to anyone looking for high-quality work and a great overall experience!

Extremely happy with Brendan and his team! Brendan came by for a consultation to replace some…read morerotting wood, and I really appreciated his honest, practical approach and solutions. They were able to schedule the work quickly and were prompt, efficient, and incredibly clean during execution. To top it all off, Brendan has a sharp nose--he actually noticed a faint gas leak while working in the crawlspace! Incredible service, highly recommend.

I contacted Loona Construction by recommendation of my old friend, as they are a reliable and…read morehigh-end kitchen and bathroom remodeling company. Starting from the beginning, Ed and Eric took good care of my parents' project; their designer was very creative and accomplished at visualizing what we had in mind. My project required city permits, asbestos testing, and some extra inspections; the guys were able to flawlessly get all the needed paperwork and make sure the project is done up to new building codes. Craftsmanship and quality are amazing; there were no cutting corners, and everything was done properly with good preparation and using the right materials and tools. Project management by Ed was very easygoing. He was very communicative, and my family knew what was going on with the project and what was going to be next. Customer service by all workers was just great; everyone at Loona Construction was very responsive and helpful. I'm so glad I trusted Loona Construction with my project; Eric did a great job educating me about my project and construction in general, and I was able to actually invest my money into my project and not just spend it on some poor-quality job and non-lasting materials. Loona Construction's bid was the highest I've got, but after the completion of the job, I understood why, and I'm sure that the money spent on the project was worth every penny. Definitely recommend!

What started off as a pleasant and decent quality set of projects turned out to be a total…read moredisaster, disappointment and huge nightmare. Eric the owner is knowledgeable and professional but unfortunately their dedication and attention to us and the quality of their work dramatically declined after a few months. Not just quality of work, but communication, transparency, dedication and more. We had them work on several projects on our house including a couple of bathrooms, stairs and walls which we were mostly happy with although we had to micromanage a lot of their work, shoddy craftsmanship and continually chase after them. But the last major project, a big walk in closet rebuild was where the biggest nightmare came in where they charged us a lot of money and did incredibly low quality work. We hired a structural engineer for them to follow the plans and they agreed to do it but they didn't even come close to following the plans or the outlined contract. How do we know...because ...We had several LEAKS and when we opened up the walls we saw that they cut corners on almost everything including major structural framework. Not only violating the contract but leaving us unsafe. The project manager/foreman was virtually absent during all of this part of the project and frankly I'm not sure if he knew too much about construction and building codes. People they hire are not all that experienced, it seems, so if they are not being watched by a foreman who knows what's going on, they mickey mouse low quality work throughout the project (we saw this with other parts of the other projects we worked with them as well, where we had to continually follow up and micromanage all of their work.) We had to hire several other contractors and inspectors to redo their shabby work which ended up costing us a lot of money, time, and stress. (In their defense, they did attempt to rectify some of the work but it was only after a fight and a fraction of what they were contracted to do). This was disappointing because not only did it cost us a lot of money and unimaginable stress but it felt like a betrayal since we had been working with them for so long and we felt a real connection with them and their team, only to be disrespected and betrayed in the end.

EZ Baths USA did an outstanding job on my complete shower renovation! From start to finish, the…read moreentire experience was professional, efficient, and exceeded my expectations. They removed my old grout-style tile and replaced it with a beautiful, modern shower wall system that completely transformed the space. They also installed a new shower base, a custom shelf, and a dual shower head with multiple spray settings that has been a huge upgrade. What really impressed me was that they went above and beyond by replacing the main shower valve to make sure everything was done the right way. Their attention to detail, craftsmanship, and commitment to quality really stood out. The crew was professional, respectful, and kept the work area clean throughout the project. My new shower looks amazing, and I couldn't be happier with the results. I highly recommend EZ Baths USA to anyone looking for a high-quality bathroom remodel :)

I've worked with Farr and his team 2 times…read more First time I contacted him to replace only 2 showers in my old condo. A lot of contractors and businesses I contacted for quotes ended up either not showing up because the job was too small or they gave me outrageous quotes, but Farr was the only one to give a fair quote and a detailed scope of work. My previous roommate and I were absolutely thrilled with the final result, and the showers were a big selling point when I sold off my condo. Fast forward 2 years later and we purchased our first house which needed a lot of cosmetic renovations. Both bathrooms were very outdated with cracked tiles, smudged or old fixtures, bathtub, vanity, etc so we needed a full gut. Again Farr came out and was able to give me a competitive fair price for 2 bathroom renovations and it came out EXACTLY what I asked for, and even came back to touch up a few issues I pointed out after the job was almost complete! Picking out the materials and scheduling was a breeze and the whole process took about a month. Will continue to recommend EZ baths to anyone in the East Bay looking for a bathroom remodel!

Utmost professionalism. They expanded our living space. Worked with me while the requirements…read morechanged and the deadlines extended due to city permits. Had patience as I made my decisions. Will highly recommend

We hired Driven Construction to convert part of our warehouse space into a commercial kitchen…read morespace. We can't thank Vi and his team enough for their professionalism, ease to work with and the continuous efforts to push the project forward. We started with a blank, open warehouse space (24 ft ceiling) and ended with a professional commercial kitchen space where we hope to produce great food products from. And their bid was super competitive. Highly recommend giving them a call for your next project.

Quality, service and COMMUNICATION! First off their communication was amazing. Their pricing is…read morecompetitive and their works quality is awesome! One stop shop. Installed the sink, faucet and plumbing. Quick and efficient. Demo and templates one day, install one day. Would absolutely recommend them and when we remodel our downstairs bathroom they will absolutely be the first company I call.

Avoid for Large Projects - Poor Communication, Costly Mistakes, and Delays…read more I would not hire R&A Stone and Tile unless you are a contractor yourself and can monitor the job 24/7. They may be fine for small tiling jobs, or a cheap kitchen flip that you don't care about the quality but anything beyond that is a mistake. Project Experience: -Disorganized & Poor Communication: Ruben, the contractor, constantly miscommunicated with his crew, leading to errors and wasted time. The crew speaks limited English, and Ruben failed to properly relay instructions. -Constant Rescheduling & Delays: The project was plagued with intentional delays because they were trying to juggle randoms crew members to the job site. They do not have a dedicated crew. To keep the job moving, I had to step in and install my stove hood myself. Quality of Work: -Minimal Supervision & Costly Mistakes: Ruben was only on-site for 30 minutes to an hour a day. The crew made frequent errors, wasted materials, and ultimately cost me an extra $5,000 in materials. Unprofessional Workmanship: -A crew member (Adrian) improperly used self-leveling, causing mortar to seep through walls and doors. -The same worker almost set my kitchen on fire due to incorrect wiring. -A junior crew member (Manuel) threw away new materials, further increasing costs. -My husband and I had to redo the wall texture they applied because it was done so poorly. -The countertop was improperly installed (by Victor), leading to a post-installation crack. The contractor promised to fix it but was a no-show, wasting an entire day of our time. -The dishwasher was incorrectly installed (Ricardo), requiring my husband to take a day off to reinstall it. Material Pricing & Usage: The contractor ordered materials on my behalf, but the pricing changed and was increased without transparency. The crew also took materials I paid for to use on other job sites. Also on two occasions, we had to order more tiles at 3x the cost because all the measurements were incorrect. Other Issues: -The crew trashed and clogged our bathroom toilet. They denied responsibility until I installed a camera--only then did the issue stop. -Never reimbursed or refunded for damages and extra expenses. Final Verdict: Ruben is a nice guy and means well, but his company is not equipped for big jobs (over $10K). If you have a small bathroom tile job, they might be fine, but anything beyond that--find a better contractor. We rushed to finish the project just to be done with them, and in hindsight, we should have hired someone else from the start. Do not make the same mistake we did. 2/5 - Would not recommend for major home renovations. Recommend for small jobs only.

We hired Zion, Gabriel and his team from Brother & Brother Builders to remodel our common areas,…read morekitchen, lower bathroom, and master bathroom, including handling all the permitting. Really pleased with how everything turned out! From the start, Zion's quote was more detailed than other contractors we talked to, which gave us a lot of confidence that they truly understood the work involved. The team also worked really well alongside our other third-party contractors and designer, making the whole process feel coordinated and smooth. One thing we really appreciated was how they handled changes along the way. When our requirements shifted, they adapted easily and offered great feedback on ways to simplify our design to save time and money. The team showed up on time each morning, cleaned up before leaving every day, and were always respectful and courteous. They made a point to ask questions and check in to make sure everything was being done to our satisfaction. Their attention to detail showed in the finishing touches, and whenever something wasn't quite right, they were more than willing to fix it. The project finished on schedule and mostly on budget. The final result looks wonderful and the quality is solid (the photos speak for themselves). If you're looking for a reliable team for your remodel, I'd happily recommend Brother & Brother Builders!

Very friendly, fast, and great quality. We put hardwood floor on the upstairs in a 3300ft house…read more The scope increased as the project went on (our fault) and it was quick, professional, and very well done. We are now super happy with the work and adding more projects (Tesla Charge outside, turning Garage into a playroom and more) Gabriel is super easy to communicate with and gets stuff done.

Quality work and reasonably priced. I used them 4 times over the years for sanding, refinishing and…read moreinstalling new wood floors.

I hired National Floors to sand and refinish the original flooring in our home. I spoke to the…read morereceptionist Erin and scheduled an in home consultation. She showed up almost 2 hours late and I found her to be rather rude and unprofessional. The installers that showed up were unable to communicate due to a language barrier. In addition, I felt very uncomfortable after I noticed the workers continually staring at my teenage daughter!! While the quote I initially received seemed rather fair, I got what I paid for!! They burned the hardwood and by over sanding them beyond repair!! Needless my hardwood floors are permanently destroyed and will need to be entirely replaced by a reputable company that meet our standards! I have no further desire to utilize National Floors in Fremont and not to be mistaken for National Floors Direct. Unfortunately I can not recommend this company...I kindly suggest you look for a reputable company!!