Went Above and Beyond to Correct My Medical Certificate I…read morecame in for my FAA medical exam intending to get a Class 1 certificate (I had initially created my MedXpress under Class 3 but decided to upgrade). Dr. Highley completed my exam thoroughly and professionally. When we realized after the fact that the class hadn't been updated in the system, he took full responsibility and handled the FAA correction process himself. I received my corrected Class 1 medical certificate by mail without any hassle or additional cost. His integrity and commitment to making things right made all the difference. As a new pilot working toward my ratings, having a Class 1 medical from the start saves me time and money down the road. Highly recommend Dr. Highley to any aviator needing their FAA medical. Professional, thorough, and genuinely cares about getting it right.

Dr Highley is an exceptional physician and truly the best doctor I've ever had! He is incredibly…read moreeasy to talk to and always makes me feel comfortable and never judged. I'm so happy he started Preferred Family Medicine.

Dr Patterson, himself, a well qualified, and I at least, really appreciated his care and ability,…read moreduring 2 procedures: 1. The M.I.L.D. procedure excellent outcome and procedure 2. Thoracic skeltal Ablation little to no improvement. However, Dr Patterson is not the issue. Though their lower ply assistants; M.A.s, front desk, scheduling etc are most excellent, the APN I got saddled with, Mr Alex Beau or, Mr "White Powder" who feels it never necessary to even bother showing up for any of his appointments that he schedules...consistently. Now, after two back surgeries, I cannot meet with this character, who keeps canceling my appointments; no 24 hrs notice, no consideration that I had three other appointments that day, while he goes "skiiing" on the mountains. Meanwhile, my back is in agony. I have called his office twice today to see about another appointment...with no call back. This is SO typical. So, unless you do not mind literally PAYING for an APN; while, meanwhile, the ONLY people even bothering to show up past 1 pm are the MAs, tech, and schedulers...in short, EVERYONE but a professional. No call are returned. They CANCEL you for NO cause...not, even bothering to reset you with a new appointment; or, how much pain you are in. I am not trying to reach Dr Patterson night call to see what I should do, since I am getting NO feedback from those who ONLY charge you...but, simply CANNOT BE BOTHERED TO ACTUALLY SHOW UP FOR WORK In Short, except for Dr Patterson, the Reno Offices APNs that I have had the disservice to have to deal with...the Worst...ever....

He doesn't do or perform the service he promised to do he is all about making people wait if he…read moredoesn't approve of the money he wants to give the patient the needed procedure or medicine they need I can't believe he has a decent review because he was extremely rude to my wife totally unprofessional and also my insurance company is filing a grievance against his practice

Saying I love Dr. Rajamand is an understatement! If you're looking for an all women's care facility…read moreFEM wellness is your place. Counseling, women's health and some spa services. Inquire within and for their pricing. She's no ordinary gynecologist and this is no ordinary office. I patiently waited for this practice to open so I could switch over. I have never met a provider that has and shows genuine compassion to her patients like she has shown me over the years. Her knowledge and transparency helps me maneuver my health decisions. She's a God send in my life and over saw my last pregnancy. Unfortunately this office doesn't offer OB care, but I'm done having any more kids. They will refer you if you do need OB care. My most recent visit was today. There was an unavoidable hiccup with scheduling. Some customer service would have been nice from the office. I'm a loyal customer/patient and was told that I had to be rescheduled without a blink; although it was a lose lose situation. Of course I was frustrated, but thankfully Dr. Rajamand was able to get me in and out. My only recommendation would be to avoid incidents like today is get on top of the program that sends emails. My appointment was made last year and had it not come through my old email, I would have missed it. Thank you always Dr. Rajamand; I am grateful for your diligent care. See you back in a few months!

I really wanted to like this office because I had heard so many great reviews, but unfortunately my…read moreexperience has been nothing but frustrating from the very beginning. I live in Sacramento, CA, so I already knew I'd be paying out of pocket. My first appointment was charged to my card the day before, which was completely fine. However, I kept receiving bills saying I still owed money. When I called, I was told not to worry because those charges would "fall off" my account since I was a self-pay patient. Well, they never did, and I continued receiving bills showing an outstanding balance. At my first appointment, the doctor was running late and told me I needed to repeat my bloodwork, even though I had just had it done about two months earlier. That was frustrating, but I agreed. She told me the lab orders would be sent to Labcorp. Because the bloodwork had to be done while I was on my period, I had to wait an entire month before I could schedule the appointment. When I finally arrived at Labcorp during the required time, they told me they had never received the lab orders from the office. I immediately called the office, and Mackenzie at the front desk answered. She was rude, dismissive, and acted like helping me was an inconvenience. Instead of trying to solve the problem, she simply said she couldn't send the orders herself and would have to ask the medical assistant. While I was waiting, Labcorp called the office directly. I then overheard Mackenzie tell them that she had instructed me to "come another day" because she didn't know if the orders could be sent that day. That was completely false. She never told me to come back another day. Had she actually communicated that to me, I would have explained that I couldn't simply come back because my doctor specifically instructed me that the bloodwork had to be done while I was on my period. Her lack of communication, poor attitude, and terrible customer service turned an already frustrating situation into an unnecessarily stressful one. Front desk staff are often the first impression of a medical practice, and unfortunately Mackenzie's attitude reflected very poorly on the office. Between the ongoing billing issues, disorganization, poor communication, and the unprofessional customer service I received, this has been one of the most disappointing experiences I've had with a medical office. I really wanted this practice to work out because of all the positive reviews, but my experience has been the complete opposite. Because of everything that's happened, I will not be returning to this office and will be looking for a new provider. I cannot recommend this practice based on my experience.

Had a great experience before Spine Nevada became Swift. Now, I have tried repeatedly by email,…read morevoicemail and speaking to a representative (if you can call her that) to get a return call to schedule some injections. No one returns my calls and just today, I got a rep who was more than incompetent. First I was kept on hold for 20 minutes before she actually came to the phone, Then she starts shouting that she can't hear me, followed by no acknowledgement for the long wait times or the fact I told her it was my 4th call to scheduling. Then she puts me on hold for another 10 minutes and nonchalanting returns with again, no mention of keeping me on hold and not giving me an update. She was clueless at providing customer service or any ability being to display empathy. I told her she needed to apologize. she didn't. Then she told me she was hanging up. Nice...real nice. The office is poorly managed and this staff person clearly was not trained in how to handle a patient who has concerns or issues. Very disappointing.

New location, same ole B.S!!! I came to this new location and it was horrible! I ordered a McFlurry…read moreand... oh wait, I'm thinking of something else, oh but I came here for pain management and that sucked too. Do not go here for pain management, the ding-dong with the curly perm is a liar and blames patients for her screw ups.* *This review is my OPINION and everything said ALLEGEDLY happened. :::farts:::

Staff is friendly and always willing to help. Appointments…read moreare always available at one of four locations. Occasionally I am able to get an injection to help with my pain needs.

Just left another fantastic appointment at Sweetwater Pain & Spine. Dr. Zollinger, Desiree, Regina…read moreand staff are wonderful, professional and caring people. I'm ALWAYS excited to go here, because I ALWAYS feel better afterwards. GREAT place!

Excellent pharmacy. The staff is pleasant, competent, and helpful. You'll get your prescription…read morefilled promptly. If there is anything you need special help with, they'll give it to you. Unfortunately, this pharmacy doesn't accept insurance, but if you have a medication you pay out of pocket for, I'd recommend this pharmacy. Not at all like all the other retail pharmacies. You will be pleasantly surprised.

This place is the best! I've never been to a pharmacy that cares about my health. Pharmacist Chris…read morehas gone above and beyond to research, explain, and help me to understand the effects and usage of medications and supplements. Being greeted by the wonderful staff, Emily's spunk, and their smiles just make my day! Thanks guys!! Xoxo Jennifer E

I love this medical practice. The nurse practitioners, medical assistants and receptionist are so…read morethorough and kind.

Great Dr. ,fast service , friendly people if your lookin to get a medical marijuana card this is…read morethe place.

Absolutely life giving & incredible care! Truly LIFE changing!…read moreAs a customer who is a health care provider, I know a genuine caregiver, Kelly is gifted beyond words. This team manages people like family.

The colonic was excellent!! I was doing a parasite cleanse and was feeling horrible until I had my…read morecolonic with Kelly. She made the process from start to finish a comfortable and relaxed experience and the release was so healing. Kelly' has a special, deep sensitivity and respect for her client's process. She is very attuned to her client. She is awesome !! The facility is beautiful, very clean, private and tranquil, and it was so convenient to make a weekend appointment!

I feel incredibly fortunate to have found such a kind, patient and passionate doctor. She goes…read moreabove and beyond. She really takes the time to listen and come up with the proper plan of care. Dr Laxalt feels like apart of the family. She is so intelligent, thoughtful and caring, truly the epitome of what a doctor should be!