great Dr cares about your health, has a great team and is very thorough. I can call and get in…read morequick or walk in and be seen quick it's a great office

Don't call, walk in. Can meet within a few days. Attentive, knowledge, and warm enough to…read moreunderstand. His age and experience shows. One of the only doctors I would recommend in the city! Seriously. Efficient at pathology and internal medicine.

Always friendly and helpful. Dr. Klippenstein gave me about an hour's time discussing various…read moremedical problems. I never felt rushed. He is simply the best.

1/27/26 Annual appt…read more To go over lab work with my primary... He's really one of the best physicians I've had here in Reno. Intelligent- courteous and professional. Labs came back good- except my triglycerides were elevated..( my recent trip to Japan forced me to eat more rice and noodles ... lol).. Thank goodness I was the same weight as six months ago!.. My goal is to only see him once a year- but if I lower some of my numbers then he'll let me.. until the next visit in July.. He did give me some really good sources to help)..

WILL NEVER GO BACK THERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! GOT up 5am drove 120 round trip…read morehad IV undressed, talked with DR all set to go then this IDIOT!!!! dr. wallace (anesthesiologist) decides he would not put me under FOR MY OWN SAFETY!!!! because I had a stroke 8 months prior even though I had a surgery 4 months ago and all went fine!!! also had ekg, and clearance from cardiologist so now I will have to endure more pain for few more weeks till we can get procedure scheduled somewhere else and with a COMPETENT (my opinion) anesthesiologist!!!!! the Nursing staff was GREAT though!!!!!

I have always had great treatment with the clinical staff at Surgery Center Of Nevada. They have…read morealways been very caring and kind. I suffer from a very painful back condition. I had an appointment scheduled today for a radio frequency ablation that should cut down my pain level a good amount. I showed up for my appointment. The girl at the front desk asks for my name. She looks in the computer which shows I'm not scheduled. She makes a phone call to another employee to see what happened to my appointment. A few minutes later another lady(Susan)comes to the front and walks me to the back. She was extremely rude and loud. She tells me I have a $3,100 balance from 2021. Due to that my appointment was cancelled unless if I can pay the whole amount then and there. I explain to her that I never received a bill. The insurance I had at that time always paid 100% of my procedures. Susan very rudely tells me that it is not her problem and shrugs her shoulders. I asked her why no one called me ahead of time to inform me that my appointment was canceled since I have a balance. I took a couple of days off of work for this procedure. I fasted for 8 hours. I mentally prepared myself for this procedure that is quite painful. I arrange for a ride since I was going to have sedation. Worse of all, I was thinking I was going to have some pain relief. Due to Surgery Center of Reno's lack of communication and lack of organizational skills in their billing department, my procedure was cancelled and I have to start the process of scheduling another appointment somewhere else which will probably take months while being in a lot of pain. I work in health care. I couldn't imagine treating a patient as poorly as I was treated by Susan today. You are dealing with patients who are in severe pain and or who need surgery/procedures. To tell a patient once they arrive that they can't be seen due to a bill from two years ago that they were not aware of who is in extreme pain is extremely unprofessional. This is no way to treat patients. . Do better

I've had three procedures at this center and they are top flight all the way. Very experienced and…read morethoughtful staff. Everything explained and given the area they work on, lots of dignity. Really like the whole team!

I stay impressed with this facility. This time I was not the patient but more the care giver. The…read morecare and attitude of the staff was exceptional. Very caring and thoughtful to ensure every comfort afforded and every question answered. I will always come to this particular facility as the need arises. I have never seen the same doctor twice as it turns out, but I find each and every one I have interacted with has inspired my confidence. Just an fyi... when you are in a bid beside another bed with just a curtain between you, seems all those important hipa restrictions are out the window. I understand this is the way it all has to be set up as they are extremely busy on a daily basis, but just had to mention it.

Went Above and Beyond to Correct My Medical Certificate I…read morecame in for my FAA medical exam intending to get a Class 1 certificate (I had initially created my MedXpress under Class 3 but decided to upgrade). Dr. Highley completed my exam thoroughly and professionally. When we realized after the fact that the class hadn't been updated in the system, he took full responsibility and handled the FAA correction process himself. I received my corrected Class 1 medical certificate by mail without any hassle or additional cost. His integrity and commitment to making things right made all the difference. As a new pilot working toward my ratings, having a Class 1 medical from the start saves me time and money down the road. Highly recommend Dr. Highley to any aviator needing their FAA medical. Professional, thorough, and genuinely cares about getting it right.

Dr Highley is an exceptional physician and truly the best doctor I've ever had! He is incredibly…read moreeasy to talk to and always makes me feel comfortable and never judged. I'm so happy he started Preferred Family Medicine.

I recently joined the Pinnacle Medical Group and am very glad I did. I was in the Carson Tahoe…read moreMedical Group and two of my doctors from CT left the group to join Pinnacle. When I moved to Reno I needed to find a primary doctor. I tried St. Mary's and Northern NV (having heard the giant machine of Renown was similar to CT) and didn't find a doctor who'd accept me as a "geriatric" patient! I met with Dr. Mohammad Azim to establish care and found him to be attentive and thorough. He didn't rush the appointment and explained recommendations. He cared about me as a person and did not give me any feeling he was rushing through the appointment. I highly recommend this medical group.

Dr Dixon is awesome. She listens and makes recommendations on your concerns. I couldn't ask for…read morebetter care.

Dr. Zeller and his team are very professional yet they are able to create relaxing environment!…read moreVery impressed with the team at the front desk along with the new nurse practitioner (Scott "I think"). Myra was very accommodating today at the front desk today! She worked hard for me! Doctor Zeller has created a nice office culture. In addition, has a well rounded understanding of the issue that I have been faced with and he has expressed sympathy. On top of that, his treatment regimen has perfect and life-changing! Prior to visiting Dr. Zeller's office, I was starting to lose hope in finding a physician who could help me... He has been a blessing!

I saw Dr. Zeller about 10 years ago to get a medical marijuana recommendation. I then continued to…read moresee him for general medical care. I had an episode where I was in and out of consciousness for 3 days, vomiting and diarrhea. I went to him for a referral to get testing for Addison's disease as this has been a recurring problem for decades. I've had multiple symptoms of Addison's disease since I was a child. He literally belly-laughed, guffawed, at the very idea. He was so loud he could be heard all the way out to the waiting room. He refused to give me a referral for testing. Thereafter his receptionist was consistently rude to me - I don't know if that was based on what she heard out in the waiting room or if there was further discussion about my craziness after I left. I ran out of thyroid meds a while later, and he was out of town and the receptionist refused to ask his stand-in to give me a scrip to tide me over until he got back. This resulted in me running out of my thyroid meds, which eventually resulted in yet another Addisonian crisis (low thyroid pulls cortisol low and eventually triggered a full-on crisis for the untreated Addison's disease). I lost 35 lbs in 13 days this time. My son had to come from Texas to Reno to get me, I was that sick. Had to sell my house, pack up, and move. He was shocked when he saw me. I was in very very bad condition. So I FINALLY was tested for Addison's disease (it took another year after my son took me back to Texas to even get scheduled for testing) and guess what ... I HAVE ADDISON'S DISEASE. Of course had I realized he was a DO and not an MD I never would have gone to see him for anything besides the medical marijuana paperwork. However I have to admit, none of the MDs I have had interactions with on this issue over the past 50 years were willing to test me for it either. In fact the doctor who finally scheduled me in with an endo only did it because she was determined that I was a head case and I would finally get my come-uppance. When I saw her after the testing and told her the results, she was actually DISAPPOINTED that I really did have Addison's disease. Needless to say I dropped her. But of all the doctors who dismissed my concerns re Addison's disease, he was the worst, the most dismissive, and the rudest. He was also equally as wrong.

First time visiting the Women's Health Center and was greeted by friendly knowledgeable staff…read more Considerate and caring, I was able to get all of my needs met. Clean, nice decor. The doctor was awesome and understood those special "Women's health concerns". Very positive experience and hopefully in 3 mo will be able to report positive outcomes.

6/10/2024- Had a…read morefollow up with my nurse practitioner I've been seeing for over five plus years.. Follow up was to go ver the results of my thyroid biopsy and also my echocardiogram .. (over two weeks ago-5/23).. Both results were a relief and no fluid around or near the heart.. and biopsy was benign.. My downgrade of stars- as much as I enjoy my NP over the years, I'm really disappointed with lack of response .. I anxiously awaited the results and even though I read them before it being viewed, I never heard back .. This happened late last year as well.. I called and left messages and no response. I think it's time for me to move on and will be seeing a new MD.. Hopefully, one that will respond in a timely fashion..