The worst drivers. Reckless, break checking, stopping in middle of traffic & than speeding. Also reported them to the city because they should not have the 311 on their vehicles. read more

Yellow Cab - Taxis Near Me - Sacramento, California

They don't answer the phone and you're on hold for 5 minutes. I complained about the service to the manager and they don't care. Waited forever for service. Next time use Uber or Lyft. Price is twice what Lyft or Uber charges read more

I dont understand why there is so many negative reviews with this company. I was in downtown coming from a show and was needing to get home. I called a previous cab company and was told the wait was 45-50 minutes. Really? And it would cost me $20. Makes no sense since this was going to be a short ride. Thankfully I called up Yellow Cab and they delivered. Within 6 minutes after I called, a cab showed up. It only cost me $11 to get home. I gave the driver a good tip for this. Its been years since I used this company and they still are reliable. Thank you so much for getting me home safe. read more

I recently needed a ride to pick me up from Mercy hospital when it was past midnight and the Yellow Cab was the only ride available. They're also accommodating to my uncle, who's a senior citizen, when they sent a taxi van to Safeway because we had a lot of groceries. I couldn't possibly carry all of it back home. Yellow cab operates during the weekends and late nights when other cab services aren't available during those times. read more

My ride was prompt and very courteous. Not only early but the van was extremely clean and nice. I scheduled Saturday and confirmed my information. The person confirming my information on the phone was helpful and nice. I would use again. read more

Great ride. The $26 fare from Amtrak was only a couple of bucks more than Uber. Amtrak does not have WiFi, but I can use a telephone to call Yellow Cab. Only one problem. He said he was parked outside. I went out and saw a line of white cars lined up. The driver finally attracted my attention to his Unyellow Cab. Be sure to tease them about the yellow. read more

Please teach your drivers how to not block the path of travel. He was in the store more than 5 minutes blocking the parking lot and final had to be called over the loud speaker. read more

Yellow Cab - Please teach your driver how to not block the path of travel. - Taxis Near Me - Sacramento, California

My Friend had set up transportation services on Wednesday 5/1/22 for a taxi to pick us up exactly at 8:20am.. He called last night to reconfirm the time and Yellow Cab promised that the taxi would indeed be here tonight exactly at 8:20 am. At 9am my friend called me and informed me still no taxi. Well Church started at 9am. Not very reliable. read more

Yellow Cab - Myself - Taxis Near Me - Sacramento, California

Pathetic. Tried to hire a cab online. No response via email or text. Called the phone number and someone picked up, didn't identify the company, and said "we don't have nobody to answer the phone. Use the website.". We used Uber and it was flawless. We used to feel bad that cab companies were losing business to Uber and Lyft, but now it's obvious that it's their own fault. read more

Cab #378 Cuts me off, brake checks me and then gets out of the lane so he could cut in again last minute right before the freeway splits. Taxis are a dying breed and thank goodness for that, these assholes been around to long and they think they are above everyone on the road. Do yourself a favor. Go and support Lyft and Uber or anyone else for that matter, don't give these losers your money. And if you really need to know why I'm this upset, I had my wife and small child in the car with me, I will be posting a video soon, glad I own a Dashcam read more

Had a lot of drivers this week with Yellow Cab, due to car issues. Anyway, some guys, were totally not nice, no customer skills regarding just basic kindness, and personality. When I said "hi", to one cab guy, he said he wasn't in the mood today to talk. So I said ok. We'll I'm not in the mood to "Tip", either. Today, I had a great driver, Robert Goodman. He was my taxi driver today.. he was great!! Lots of personality and made me smile. Helped me with all my bags, etc... total awesomeness! read more

Yellow Cab - Great personality and sweet to talk to. - Taxis Near Me - Sacramento, California

The worst service ever. Do yourself a favor and use Lyft or uber. I can't tell you how many times I've sat on hold for 15 minutes and then they hang up. They get information wrong all the time. It's unbelievable. The majority of drivers are unbelievably rude too. UNRELIABLE, UNFRIENDLY, AND UNSAFE. Worst. Service. Ever. read more

Horrible company vehicles unsafe management have attitude and lie to drivers basically they going end up going out of business vehicles are not inspected correctly or by certified mechanics drivers smoke and keep cab like a garbage can take uber lyft cheaper and safer read more

Yellow Cab - Taxis Near Me - Sacramento, California

My experience with yellow cab was great. The cab drivers name Gerry from Brooklyn New York. He greeted us with a smile and made us feel welcome. He was polite and pleasant during our trip and made us feel comfortable. His cab was very clean something you don't see anymore when riding in Taxis. Next time I'm in Sacramento I'll be sure to call yellow cab and ask for Gerry. read more

About a week ago I called yellow cab at 11:30pm. My niece got sick and she went to the hospital , she walk through, I call waited for a taxi 2 hours in 30 minutes, I told the operator I needed to get to the hospital to be there for my niece she said I was next to get a driver, Everytime I call she disconnected her phone line driver never came. If you are a black women in Sacramento in called for a yellow cab forget about it because the operator women was a uncover racist that denied me service because of me being a black women.my advice if you are black person especially a black women don't called yellow cab on Richards blvd.at all because of the racism and discrimination. read more

It's amazing how accurate the ratings are when it comes time to write a review. Used them 3 times in the past few months for work and I see why Uber and Lyft are so popular. The customer service when I called was beyond unprofessional, having someone sigh at me because I have to look up a park address when they're the professional dispatchers, or waiting well over an hour just to have to cancel the ride, and even had a driver ask me to help their kid get a job... If you're a state worker, it's better to have to do a TEC then deal with them. If you're not a state worker, save some money and go with someone else. read more

No show for pre dawn airport ride. When called they are super rude and threaten to cancel the cab that they promise is near. No cab comes. The rush to not miss flight means driving to airport, parking in nearest and most expensive lot and paying for two weeks of parking. They don't post license number and you'll have to investigate but worth reporting them to consumer affairs and department of transportation as well as BBB. read more

I called for a customer and they told me they were too busy to come. Really on a wed night they were Too busy, this is Not good customer service. I will recommend to ALL my customer to use Lyft or Uber. read more

Horrible! Don't use this service. I called a day a head and scheduled-they never showed up. When I called--and there's no way to reach a live person--the recording said they were searching for a taxi and would let me know when it was on its way. HA! read more

We are a small printing company in Sacramento. The manager at the Sacramento office off Richards ordered $8,000 worth of printing of receipt books and only paid half. Doesn't return calls or emails, then when we've caught up with her she says she is looking into it. 2 months later nothing again. I'm surprised that a well known company that is still in business won't pay there bills. So if you happen to stick them with a bill don't feel bad they don't pay theirs. Yellow Cabs does not take care of there venders read more

Drivers are thieves. He put down $ 21 in "tolls" on a $4 fare and fraudulent signed my name on a receipt I never received. Take Uber or yelp and don't get ripped off! read more

Do not follow traffic code leading to hazard traffic situations. Not safe for the passengers and pedestrians

We booked a cab with the automated system 24-hours in advance of our 20-Year anniversary vacation to Belize. We booked a cab because we didn't want to deal with airport parking on our way out or after along day's travel back. We booked an 8:30 pm cab ride for our 10:30 pm flight departure. When the cab did not arrive at 8:30 pm, we called and got an automated response that a driver was being notified. WHAT! We booked 24-hour in advance! Why is a driver only now being notified! At 8:45 we called again and kept at it until we got a human being, who told us their was a driver shortage. Again, WHAT! We booked 24-hours in advance! Why are we on the wrong end of a driver shortage! At 9 pm, we threw our bags into the car and drove ourselves. When we got to the ticked counter, the agent noted the fight was about to close and needed to see our passports, destination booking, vaccination status, etc. Had we been 60 seconds slower, we would have missed our flight. I will never book with Yellow Cab again! read more

We waited for nearly two hours on the streets of Sacramento for a taxi and they never showed up. There were no drivers for Uber or Lyft and this was our last option. When we saw someone from the company driving by and we tried to flag them down and they just sped up away from us. 10/10 would not recommend, worst experience I have ever had... read more

Insert what Anastacia and Chris said [here] and then read on for embellishment. First off: Why are all y'all so freaking expensive? I know this is an industry-wide Sac thing but still ... Why does it cost me $16 to go from Suzie Burger to Tahoe Park? I could go to SF and back for that much in gas. Someone needs to start competing or regulating. We need more crazy town car drivers. I'm serious! I really don't care if you're legit or not, have a few felonies on your record, or are high on cocaine. I mean, at least I will get there really quickly. Right? Am I right or am I right? Now pot is another story. That is absolutely a deal breaker as I prefer to go more than 7 miles per hour on the freeway. Anyway, just get me to my destination for 1/2 the cost and via plastic. Yes? Awesome. Call me. Aside: I had a great driver and he is now MIA. No, he wasn't on drugs. Doug, I miss you. Why don't you answer my calls? Is it because I call sometimes at 2am and then again at 8am? I really hope you're OK and that you decide to give me a second chance. Back to my rant/story ... some of the Yellow Cab drivers should be in any other profession besides driving. Here are some ideas: Professional chess player -- wait no, that requires deft manuevering. University professor -- wait, no that requires the ability to understand words. Football player -- wait, no, you have to get from point a to point b. Damn it! I'm a pretty patient person and hate it when folks are rude to service people, but it was all I could do to not lean forward and wet willy (or something even more harsh) the shite out of my cab driver the other night. I was giving him very clear directions and not only did I have to give them three times (that's "Make a left on Alhambra" etc, three times each!!) but half the time he would start to do the opposite of what I said. He missed a turn and instead of flipping a bizatch further up ahead when it was safe and appropriate, he stopped in the middle of the road, right in front of another car coming out of the side street, and slowly backed up. Let me just say that getting a ride to school in a minivan driven by my mother my Junior year of high school (I was still too young to drive) and stepping out of said van only to trip, fall and pants myself in front of 100 teenagers was maybe less traumatic than this ride. Ok, maybe not, but it was close. Saying all of this, they beat the competition in this town (except for BC Cabs) and I've tried 'em all -- even Island Star who I thought was awesome and turns out is not. Time to update that review. Whoa. Is this review still going? read more

If I could leave this cab company no stars I would. My girlfriend and I were picked up from the Aftershock festival and the second we stepped inside the cab it was all bad. We gave the driver our address and he had no idea where he was going. He was literally taking us in circles while the meter was running. So instead of sitting in the cab and waiting for him to figure it out I asked that he drop us at the gas station which was up ahead. He pulled over and was annoyed and angry that we cut our trip short and didn't tip him. To make things worse I forgot my cell phone inside the cab and immediately called the cab company. But because I didn't have the cab number they said there was nothing they could do but wait for the next day and hope that he would turn it in. I called the following day and was told their lost and found dept was closed because of the weekend and that I should try back on Monday. I called first thing Monday morning and asked to speak with someone but was told I should leave a voicemail with my information and that I would hear back shortly. I proceeded to call and left several voicemails after never receiving a returned call. It's impossible to get anyone to help. At this point I've come to the conclusion that no one will be returning my callS. AVOID this cab company!! read more

Apparently response time varies wildly depending on where you live. Not many drivers work Citrus Heights, and yet that didn't stop them from confirming my online ride request. At 1:10 PM I filled out a request on their website to go from Citrus Heights to Carmichael at 2:15 PM. By 1:45 I had a confirmation email. 2:30 rolls around, still no cab. I call and the dispatcher claims that 'everyone in that area is busy, I'll call around.' Long story short, my pickup was an hour and 15 minutes late. Dispatch hadn't even given him the destination address! Thankfully I knew where it was. Driver himself was friendly and safe and the cab was clean. Dispatch is a bunch of morons for confirming a request they knew they couldn't fulfill on time. read more

this is The Absolute worst cab company in Sacramento! Do NOT use them if you can. They take your call and tell you they are sending a car and then the car never shows up!!! I would give them zero stars if that were possible. I even called them a second time to give them the benefit of the doubt that maybe something got lost with the call center, and when I called the second time, the dispatch lady said she had no record of my first call and that she would make my call a priority. 20 minutes later I have to call a second taxi company which picks me up in 5 minutes. Call any other taxi company but this one!!!!!! read more

The rudest drivers ever!!! After Christmas eve 4 years ago and sending a cab to pick up my daughter and 4 year old niece and the driver nodded off while driving on highway 99 and my daughter had to yell at him to wake him. I will never , ever use them. I really wish we would have wrote his taxi number down and reported them . read more

Reserved a cab to the airport thru the Curbed app. Cab was 10 minutes late, which put us in the middle of commute time traffic that we would have avoided had the cab been on time. As a result, I had to rush thru the airport and didn't have time to grab a snack before boarding my long cross-country flight. Driver was nice and drove well, but didn't help me with luggage getting into or out of the cab. Don't know if it's an issue with the app or the cab company, but I'm annoyed and won't be using this service again. read more

Driver 260 speeds through our neighborhood in Elk Grove off of Williamson and Superb. Our speed limit is 25 mph and he's driving well above that. I just called and left a message for the supervisor and was informed that she's "very busy dealing with lots of driver complaints!" Needless to say, very unsafe! read more

Called cause I needed a ride. Dispatch very rude from the start. Seemes out of it, like I was distracting her from her continued night binge. Told her my company pays for it which I have done in the past. As we pull up to my job, driver said dispatch said its not covered because I'm not dunk. Wtf. Its 8am. was running late so I didn't argue or anything. read more

Um OK, the first review seems like an ad but whatever. Yellow Cab is one of the most reliable cab companies in Sacramento. I am not going to rave about taxi service in general however, some drivers are good and some are not. I prefer to take Yellow Cab opposed to National Taxi or a few others only because you can pretty much rest assured it's going to be a forty-five minute wait and at least the majority of the drivers will not hit on you. The rates are good, the cabs are clean and like I said MOST of the drivers are pretty decent people. Most of the drivers I have encountered do have GPS but are also very knowledgeable of the Sacramento area. I am not a taxi fan by any means but if your gonna call one, call a Yellow Cab. read more

As long as they actually show up, I'm happy. I don't drive at all so I take cabs somewhat regularly. Usually the weekend or when out of town. I've got Yellow Cab numbers in my phone for like 5 cities lol. If you are in Florida, I'll have that one too pretty soon. Never had any problems with drivers. None have been rude but it would be nice if they were a little friendlier or at least smile. As you are providing customer service, smiles go a long way. read more

yellow cab the worst i have come by. needed a ride from mercy hospital in carmichael ca to carmichael ca. they said 45min. 2 1/2 hrs. latter no cab!! 4hrs. latter they arived!! this wasent just 1 time but 3 difrent days in 2 months. i waited 4 1/2 hours today.0 read more

I've taken Yellow Cab consistently for years and never had a problem with any of their drivers. Most of the time, the drivers are friendly and chatty, but some maintain a comfortable silence as they drive. They make it quick and easy to order a cab, the cabs always arrive quicker than they tell you they will, and the drivers always take the most direct route and ask you which way to go if they don't know. They've gotten me to business meetings on time, gotten me home when I was too sick to make it home from work on the bus, and delivered me to my doorstep when I was too hammered to stumble across Midtown. One star off because I think the $4.00 charge to sit down in the cab is outrageous bullsh*t. It used to be cheaper, somewhere around $2.50 I think, and that seemed reasonable to me. It's because of this $4.00 charge that I only take cabs when I'm desperate or sharing the cost with someone else, but I still end up taking a cab at least a few times a month. read more

Used this company to and from WCBF '10. They're the anti-DUI. Each of the two cabbies we used had great senses of humor, were friendly and courteous. They take credit cards, too, which is awesome. Since it was my friend who called them, I'm not completely sure of the details, but he was notified by text message when the driver was a mile away. Pretty sweet. read more

There's not really too much you can say about a cab service. They were on time, they got me to my destination and the guy was courteous. Yes it did cost me like $8 to go about 8 blocks, but it seems worth it compared to a DUI. read more

East Sac to the downtown area... $25+. More pricey than I was expecting since I'm a generous tipper, but that's okay. Jason was my driver, nice guy and I felt safe on my journey down the freeway! They were quick to get a cab out to me in no more than 8 minutes after my call... They also take debit and give you a receipt which is convenient. Will use the company again if need be. read more

Five stars for driver Farhad (Fred). His business card says "Clean Car, Safe Ride, Courteous Service". All true. You'd think a cab driver using a GPS device is odd, but really it's a good sign that this man takes his job seriously. Call him directly at 916-206-4318. read more