If I had a chance to review this place right away, it would get one star due to a completely unprofessional dispatch. Told me to call back when I was ready after I said I needed a cab in 30 minutes... Unfortunately I was in a bind and needed this specific company again. Then I got "Frank The Cabby". He was incredibly professional and pleasant. He works for Yellow Cab. Call him. (530) 318-6571. His hours are 6AM-4PM. If he's not available, go elsewhere. read more

We were celebrating my Birthday in South lake Tahoe this year. We were shocked to find out the Casino's were charging $10.00hrly to park. I decided to investigate other means of transportation or parking, unfortunately the other services were limiting and costly. then I found The Yellow Cab company. Our driver was "Leszek" a wonderful funny man, he was informative pleasant,charismatic and very very punctual. He gave us his card and said "call him when were ready to go back". We never waited longer than 5 minuets and he was usually there waiting on us. When our trip was over we felt as we had made a friend. You;d be silly not to call yellow cab for your trip. We raved to the timeshare and suggested they refer everyone staying who is looking for an alternative to the parking costs. WELL DONE GUYS! THANK YOU- DEFINATELY A 5+ STAR SERVICE read more

A cab company you can rely on, we have resorted to other travel arranges before but honestly I always find myself using this taxi comp. again. . The American representation of "need a ride" is catching a cab! Thanks for being relatable! read more

Best remaining taxi company in Silicon Valley. I use the xHail app to order and get my price locked in.

This is your last-resort cab service when walking may sometimes still be a better option. Unsure how it can take over an hour to dispatch a cab under 5 miles from the shop to Barton hospital for pickup. The company should not be able to agree to a ride to simply build up customers into a backed-up queue. read more

Called in to the automated system. Said a cab is booked. About 5 minutes later a cab drove by on the hiway and didn't stop. Called about every 15 minutes for about an hour. Human response kept on saying a cab was on the way. After standing in a snowstorm for an hour asked to talk to a supervisor. After being nice on the phone numerous times, got an expletive from a piece of shit named chris. A senior citizen who had a prior broken wrist and broken leg from snow and ice accidents had to walk almost 2 miles home in the snow storm. Senior citizen was limping about halfway home from the prior injury to the leg. This is the second time this senior citizen had to walk home in the snow after calling yellow cab. read more

They said i'm next in list but couldn't give me a time their cab would show up. After waiting an hour I got another ride. 24 hours later, Yellow Cab still never called me to say there is a cab ready for me. read more

Yellow cab you rock. Then you so much for the funniest ride I had from a taxi in Tahoe I will definitely use you again when I come back.

BEWARE OF SCAMMER DRIVERS I was quoted $24 and the meter ended up at $30 - no problem. Then when I went to pay the driver he told me "tonight is double" and demanded $60. I told him that was unreasonable and probably illegal and he tried to justify it because "this is what uber is charging tonight." I contacted the dispatcher, Mel, who informed me this was not true and that my driver was car #41. He then connected me to a man named Chris out of Phoenix, AZ who I assume is the boss. Chris told me that "sometimes the drivers gouge people during the holidays." He got frustrated when I asked him if this was illegal and then he hung up on me mid sentence. My advice - Go with Lyft or Uber instead and skip this dishonest company. read more

Very fast and good service , I even had to make a quick stop and the cab driver had no issues being patient with me as I grab some items from the store before arriving to my destination. I don't usually do cabs but anytime I'm in Tahoe this is my go to ! Thanks again yellow cab read more

Amazing service! I went to Tahoe last week and my Uber kept canceling on me. You can never go wrong with Yellow Cab. I love that they are very accommodating plus they show a sense of urgency. read more

Such great and safe service. I've used this service a few times while visiting and they are always so good. We got picked up and our driver made sure we got home safely and he was very nice. Highly recommended. read more

The absolute worst company I've ever delt with I called a cab at 2:30 and made 10 calls every time I was assured by their dispatcher Steven who was incredibly rude and dismissive that I was next in line and the driver was in route I received several text the driver had arrived but no one ever came when I gave up after 6:00 read more

Yellow Cab - Text messages - Taxis Near Me - South Lake Tahoe, California

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I had the privilege of 2 rides with Frank the Cabby on 2/25/17 and BEST IN CLASS is an understatement for Frank! I called Frank that morning when the gondola was down in Heavenly Village and the parking lot was full for the California Loge. Fast forward 8 hrs and the situation was still the same and the lines were HUGE for the shuttles. I called Frank even though his shift was over and he quickly picked me up at the Loge and got me to my hotel just in time to make it to dinner and a show with my wife! Thank you Frank the Cabby!!! (5-Stars-PLUS) read more

Yellow Cab - Happy wife ... happy life! Thanks Frank the Cabby!!! - Taxis Near Me - South Lake Tahoe, California

I called and gave the guy that answered the phone the address 4080 Lake Tahoe Blvd. He told me, that I needed to give him a place he knows or he was going to hang up on me. Wow. This is the same address that I entered into Uber/ Lyft when I used them to get back and forth. You would think he'd be more pleasant considering that his industry is dying. LONG LIVE RIDESHARING. read more

I live in South Lake Tahoe and have sent A LOT of business to the Yellow Cab Company. When I called this morning to speak to a manager or get some information of who I could talk to about my issue, the man was very rude and said I could call Monday morning at 9am. He's telling me I have to wait a week to make my complaint that completely messed up my traveling plans? RIDICULOUS! This is what happened: I called at 4am this morning (10/2/12) to get a cab to Mont Bleu Casino which is a 5 minute drive from my house. At Mont Bleu, I was supposed to catch the South Tahoe Express at 4:17am to take me to the airport. When I called the Yellow Cab, the man said they would have a cab to my house in just a couple of minutes. 10 minutes go by and I call back to ask if the cab is near and that I have to catch a bus, he seemed to not care. The driver (his name is Leszek) shows up at 4:15am, I told him I was in a huge rush to make it to my bus. I got to Mont Bleu at 4:20am and waited for 20 minutes to find out...sure enough I missed my bus that I prepaid for. I ran back to the cab that picked me up and asked how much it would be to get a ride to the airport...$200!!! Luckily the driver was understanding and cut me a little bit of a deal. I'm VERY UPSET and will NEVER refer the Yellow Cab in South Lake Tahoe again. I will make sure that everyone knows that they are not there to pick you up by the time they say, and they have no customer service skills when you call in politely to speak with a manager. VERY UNPROFESSIONAL! My driver Leszek is the only reason I give this 1 star, because he cut me a small deal and actually showed some sympathy for the fact that his company is very unorganized and cost me money that I don't have. Now I get to go on vacation with no money. I do not recommend this company! read more

I don't understand all of these bad reviews. We have been using these guys for over a year for trips to the grocery, out to eat or to the airport shuttle. I actually make sure everyone who is traveling is ready to go before I call the taxi because they usually show up almost immediately. The only 'bad' experience I have had with them is once a driver was playing Rush Limbaugh, so we had to listen to that garbage for 10 minutes. Other than that - every trip has been normal/cool. I am wondering if these bad reviews aren't from competitors. read more

I work for a business in Tahoe that sends out a lot of calls for cabs.... Yellow cab is by far the absolute worst company to call. After years of dealing with this company I am finally writing a review. I have dealt with rude and snappy dispatchers. Having to call numerous times because they make people wait extended amounts of time when they claim it will be no more than 5 minutes. Going whole nights having to deal with the company not answering their phones and getting turned away from other companies if it's a NV to NV ride and having to explain that to unhappy customers... Trying to ask questions for the customer like estimated wait time or pricing usually results in short confusing answers and being hung up on or simply no answer and being hung up on. If you want a cab in the Stateline and South Lake Tahoe area I would very highly recommend you try one of the many other companies in town. If you have to deal with yellowcab though because of the limited licenses other cabs have in this town then I suggest getting the personal numbers from drivers so you don't have to deal with dispatch hell. read more

The best taxi in Tahoe. They came quickly and the cabs were clean. The driver was nice and friendly and he knew pretty much all of Tahoe. Thank you so much Lake Tahoe yellow cab will use you more when I come back. read more

They are all over the place on the Nevada side, so there was almost no wait anywhere we went. The drivers though were really not personable. We tried to make conversation and it just wasn't happening. Obviously you don't have much choice on the Nevada side, but if their service improved at least they could improve their tips. I was hoping Uber would be here by now, but until then, I guess this is the option. read more

The operator must only have 20% brain capacity. I gave the most clear directions on my exact location and they sent two taxis to wrong location, and those taxis let other random people take my spot. I've talked to the operated 5 times tonight and told her every time where my exact location and for some reason she couldn't communicate that with her drivers. Don't waste your time waiting an hour for a 1.5 mile taxi ride. They also offered no condolences for making me wait an hour outside in 9* weather. read more

Ask for Frank the Cabby! (I would include Frank's cell number but apparently Yelp things that the phone number on Frank's *business card* is private and should not be published so just ask for him. :) This is five stars for Frank the Cabby. I can't speak for all of Yellow Cab. If you ask for Frank the Cabby at Yellow cab you will be very satisfied by how nice and friendly and helpful Frank is. I needed to go to the market in South Lake with my 18 month old daughter. So I needed a cab to come pick us up, wait while I put the car seat in, take us to the market, wait for us to shop and then take us home and unload. Frank was very courteous, very friendly, very cheerful and very helpful. He helped us load and unload and was very sweet to my daughter. He even came into the market to tell us he had moved the cab a few spots over to wait for us. Frank the Cabby is alright with me. read more

Had to add a star to write this review otherwise I wouldn't have added anything. Called this cab service and they said they would pick us up soon - they never showed up or called us. They are the reason why Uber and Lyft will take over. read more

Great service and fast transportation. Very nice drivers and respectful too! When i need a ride they will be the first people their. Great prices too, more reasonable price then any taxi in lake Tahoe read more

Don't take these cabs!!! We're 99% sure we left a cell phone in cab #805. We had the phone getting into the cab but not afterward. The phone rang for a few minutes but was quickly turned off, sending calls directly to voicemail. We checked the ground outside at the hotel and then called lakeside casino where we came from immediately. They said they didn't see anything on the ground either. So in fairness there is a 1% chance it could've fallen out at the casino and someone there could've taken it. But we weren't drink and would've heard it fall. On top of that, the cab driver was very quick to drop very crude n-bomb jokes after offering Tahoe facts or jokes. read more

The driver himself was polite and fine. The fare was acceptable. Was waiting a couple of minutes more than I had hoped but I built in a few extra minutes so it was no big deal - disappointing though considering I gave ample advanced notice. Dispatch, however? Rude and obnoxious. I called at about 2:10 asking if it would be possible to get a taxi at 2:45 because I had to be at an event at 3:00, sharp. Dispatcher, exasperated, said "man, I can't tell the future" and "why don't you just call when you need it?" before admitting "yeah, fine we'll try it" before ever letting me get a word in. Sorry, I didn't realize it was so inconvenient for me to throw some business your way - and that I thought the business you were in was to give people rides at the times they needed rides. He then proceeded to ask me my room number, and then tell me I had better be "looking for it [the cab], cause nobody is gonna come knocking on your door for you." Um, OK - this adult was planning to be downstairs but appreciate your tone. If I wasn't trying to iron my clothes and look decent in my suit, I would've called around looking for someone with a better attitude. Next time I won't waste my time with this company. read more

A cab is a cab is a cab. Not so! We were in South Lake Tahoe and going out to dinner so we took a cab in the event we had a bit too much to eat. Using Uber or Lyft lately and not any cabs has created a bias. The cab we rode in was filthy, torn seats, discolored upholstery, duct tape holding things together etc. We took a Yellow cab for a 1.5 mile ride for $11 which seemed high but Uber was the same price. The major difference was the condition of the car. Honesty this car should scrapped but I don't think anyone would take it. Overall the cab got us to our destination and then we tried to get an Uber for the trip back to the hotel, but none were available. So we took the cab with the same experience on the way back to the hotel. This was our only option, too bad for us. read more

Very disappointed in this company's service. We called the night before to schedule a cab for 2:30 am. 2:38 rolls around, no cab, I call, they said nobody had even picked up the order yet and that nobody was on their way. Now, when one schedules a cab, it's because they need said cab at a certain time. Now, in the middle of the night, in a snowstorm, I had to get up to dig out my car at warp speeds in order to drive my husband himself to his bus. Had he missed that bus, he would've missed his flight, and that would've been all yellow cabs fault. I ended up bringing him and in the hour it took me to dig out my car, a cab never showed up! read more

I've never had a problem with these guys.... Bo is the BEST! He usually works evenings. Jose is great during the day. I've used many other drivers too. Sometimes there is a little bit of a wait, but this is life if you live or are visiting a resort town. Dispatch is great about giving you updates on ETA's too... Thanks Sunshine Yellow Cab for always getting me to where I need to go. read more

Very nice and polite driver. Showed up on time.

Would not schedule a pickup when we called and insisted that we call when we were outside our location. The cab driver had the heat cut up so high that it was close to 85 degrees in the back seat and would not cut it down. The finishing blow was taking the long route to our destination which doubled our fare. Avoid these guys! read more

Rude employee answered call. Don't order a cab from this place, won't even try to help you.

Harvey was my driver for 2 trips during my stay at Tahoe, and he is simply the coolest guy ever. He's super reliable and provided us with such great service. What more could you ask for in a taxi driver?!?! It made me kind of sad during our last ride when we had to say bye to him because he became such a friend :'( I really enjoyed talking to him and listening to his stories to keep us entertained during our rides. He even gave us his personal card and always arrived in no time. The guy who picks up the telephone sounded pretty rude though. Always gave an attitude when I asked for basic information. But Harvey made up for all of it. Thanks Harv! read more

I'm so impressed that they took me while there was no Uber. Tahoe is really lucky to have yellow cab thank you again for the fast service bill was great. read more

Awful!!!! Overcharged.....twenty for a five minute ride. When I called to complain hung up on. Super assholes!

So our service was excellent tonight. Very polite man. Unfortunately the dispatcher on the radio was horrible. Given it is NYE and I'm sure very stressful... He was cussing and very rude to the drivers. It's unfortunate that this company allows its employees and customers to be harassed and made felt really uncomfortable because one individual has absolutely no respect for anyone but himself. I feel so bad for these people who have to communicate with this dispatcher everyday when they are simply just trying to make a dollar for their family. Wishing our driver a very wonderful and blessed New Years. read more

Terrible service from Mike. Albeit we had a large party to organize his rudeness was completely unacceptable. He did end up apologizing once we were dropped off but geez... No tip for you! read more

I called in for a cab said man who answered said It was a 15-20mins wait then 40mins later I called back and the unprofessional man said "you might want to start walking" how unprofessional! (it's snowing out !) I have never expired this before! Do not call this place ! I REPEAT do not call this place and give these people your money!!!!!! read more

The cars are junky, but the customer service is AMAZING!! After a day of drinking, I dropped my phone in the back seat of a cab. Now, normally, I would expect that my brand new smart phone would be history. I mean, who is really honest these days? I was pretty bummed when I got home, and needed to check my voicemails. When I called my phone, someone picked up! I was a little angry at first, because I thought that someone not only had the nerve to STEAL my phone, but they ANSWERED IT!! Low and behold, it was Yellow Cab! They informed me that they had my phone, and would be happy to send it to me, free of charge! Thank you Yellow Cab! You saved me $400! read more

Dispatch was terrible. They tried to call us back 3 hours later after saying it would be a 30 minute wait. Completely ruined our night. If this is the taxi service here in tahoe. I cannot wait until UBER gets here. Worst service ever! And the worst part is you can only get yellow cab to a casino and that was our plan.. Terrible read more