Replaced a very old heating fuel furnace that was at it's "end of life" with a new gas furnace…read more Received a quote from Angelo less than 3 hours from his visit. Becky at the office, answered a few questions and altered our order to include a programmable thermostat with no problems. Sent updated information, and confirmed the install twice, at time of order, and again the day before. Their friendly crew were on time, paid attention to details, kept me informed as the install was happening, answered all questions. They double and triple checked the install. Checked the registers. Insured the gas stove was operating fine before wrapping things up, as the gas was shut off to run a new gas line. Removed the fuel line, shut off the fuel from the old tank and capped it as well. Ran through the thermostat settings. Cleaned up everything and used drop cloths. Place heats quickly, fan is much quieter and can actually be set to lower speeds if desired. The programmable thermostat helps reduce heating costs. So far, I am quite pleased and toasty warm. If I don't update this review, the furnace if working fine. ;)

Incredible team....from beginning to end, Coastal Heating made it easy. Their customer service is…read moreamazing and I would recommend them to anyone looking for heating solutions. It says 5 stars, but truly, they are 10! Thanks to Angelo, Becky, Paul and the entire installation team. Awesome experience. Look no further...this is the company to go with!

Set an appointment for the next day and he arrived right on time. Explained in easily…read moreunderstandable terms what he was doing. Despite the furnace having not been serviced in over 10 years, he quickly corrected a longstanding issue (someone had installed the wrong flow/style nozzle). He made recommendations as to what to do to avert an upcoming issue that we had noticed before contacting him. The controller is becoming unreliable, it's well over 20 years old. No pressure to install right away, said when it ultimately "goes" he has replacement ready to put in. Going to have him service the furnace yearly now. It just makes sense to. Prompt, friendly, honest, patient, knowledgeable, and reasonably priced. What is not to like? Already set a reminder for early next fall to call him for annual service appointment. Definitely recommend this business.

From the owner: Sloan's Heating Services is a family owned and operated business since 1976. Sloan's Heating…read moreServices prides ourselves in providing friendly, efficient service in comfort to the families in Business in Nanaimo, Parkville and Ladysmith.

We knew we needed a new furnace when we bought our house a few months ago and also wanted to add a…read moreheat pump. We did some research and got 3 quotes from local companies that all have very good reputations. We decided to go with Servicexcel even though their quote was about $800 more than the others. The main reason we went with Servicexel is that they quoted on higher quality equipment and their system designer took the time to explain why, in plain simple language. Plus the equipment they quoted on have a better and longer warranty. After they provided the quote, they were very quick to answer all our questions. The ladies that answer the phones were very knowledgeable and prompt to help however they could. They also took the extra step to arrange for the rebates that we qualified for. Once they started to do the install, the technicians both were very knowledgeable and able to explain what they were doing and were very efficient. It was not the easiest install (due to the cramped and awkward furnace room and crawlspace), but these two technicians took it all and made it look much easier than I thought it would be. During the install they were very good at keeping the area clean and went through the whole area afterwards to vacuum up and make sure everything was back to normal. I would highly recommend Servicexcel and their dedicated employees to anyone that needs any type of HVAC service or replacement.

Just had our furnace serviced and couldn't be happier with their work and courteous behaviour…read more Helped us out with checking on warranty for problems we were having and phoned us right back . We are very pleased with company and employee and would recommend them. Thank you for taking the worry out of our hands

Absolutely fraudulent practices: They put a "call for free quote" advert on their website. I called…read morethem to come and look at my heat pump and give me a quote. Their quote was unclear (They just gave me the price of a new unit + labor but they did not say what the labor cost would be). Other outfits did and I went with another outfit with a cheaper and much clearer quote. Then, they hit me with an invoice!. When I disputed it, Their response was that they gave me a service and the "free quote only applies when you put in a new unit". Yet, they did not say that on their website. Steer clear of this outfit!!

Excellent customer service and they stand behind their work and products. Very professional, hard…read moreworking, clean and knowledgeable. They went the extra mile to make sure we were fully satisfied. For all your gas fitting needs make Blue Flame your first call.

We contracted this company in Nov. 2025 to install a radon mitigation system in our crawlspace as…read morerequired by the BC Building Code. They came out and installed it, we called for an inspection and failed because their "professional technician" had installed the system upside down!! After a lengthy conversation, they agreed to come out and fix it at no additional charge, yes that had to be negotiated. In January we had another inspecter come out and their system failed a second time because the vent pipe was not labeled. After some investigation we discovered that as per the BC Building Code, it is the contracter's responsibility to ensure that all the appropriate labels are affixed to the system. So another fail on their behalf. We contacted them 2 days ago requesting they correct this so we can get our final inspection completed and we have not heard back from them. There's nothing professional about this service, in fact I would dare to say that despite their assurances, they actually knew very little about installing these systems, there simply is no other way to account for the poor quality of this installation.

Arrived 1 hour late yet charged me for that hour. Took 1/2 hour sitting in his truck writing up a…read morebill. Loitered and took his time while here. Was charged double what we were quoted. Almost scratched my new stove with a metal clothes hanger he used in place of a screwdriver. When I asked him to stop waving the sharpened pointy end it at my stove he he denied it even though I was literally standing there while he did it. He pulled the" I'm a Christian too" card to make me soften when I confronted him on his dishonesty in hours on the bill. He called his boss in front of me and proceeded to tell me how much he saved us by not charging us for something he shouldn't have charged us for anyways. He did not even do one of the tasks he was hired to do.

AVOID AT ALL COSTS!!!…read more FYI: The following information was gathered from two other sources that also inspected the plumbing and correctly determined the problem. My elderly mother-in-law's home had waste water starting to back up into the house so 250 Plumber was called in a panic. Brock came to the residence to investigate and apparently spent 6 hours there (according to the bill), scoped the drain but reportedly went the wrong direction (uphill, when water generally flows downhill). In addition, I believe this also involved installing a new cleanout although one already existed. The scope reportedly went uphill after meeting the tee to the main drain, rather than downhill, and ran into the termination box at the upper end of the drain pipe. I mentioned the situation to the plumber but the plumber stands by his work, despite the errors confirmed by the other plumber and property owner and refuses to negotiate the amount of the bill. Like I said: AVOID AT ALL COSTS!!!

I have had 250 Plumber out twice, and they are excellent! They are on time, professional, and…read morereasonably priced. Highly recommend.

Terrible experience. Tried to get our gas fireplace fixed but they only cleaned it and charged a…read morehigh price. Tried to get them back but they were too busy. No customer service. Very disappointing.

Avoid JD Plumbing. We had them install a heat pump, but the wifi component broke and they ignored…read moreour requests for help. We needed parts and were told it would be a week -- a month passed and we didn't hear from them. They quoted us an eye-popping $450 for a basic annual maintenance appointment (everyone else charges about $150 for this). When I emailed this year to see if they still charge $450, they opened the email and ignored it. My follow-up email was also opened, but ignored. In short: Broken heat pump, did not fix it, wanted to gouge us, and now isn't even returning our emails. I hate writing bad reviews, especially for local companies, but you should avoid JD Plumbing at all costs.

I had called this company at least five times to fix Toilet valves, Taps and tub valves. Yes, they…read morecame out and fast fixed the problem. They gave me bills of two to $300 each time. Each time it was a different plumber, older guys that looked like they were experienced and honest. Now I wonder about that. I had to call him twice for one toilet to come out the second time and twice for a shower to come out a second time to fix the leak They just fixed weeks earlier. I figured it was the luck of the draw all my stuff was leaking until I found out why. The valves were leaking because the pressure reducing valve leading into the house was blown and the was 120 psi pressure instead of the normal 50 to 65 psi pressure. Not one guy from Norm's checked the pressure of the water coming into the house, would've found out the pressure reducing valve was blown, causing all these leaks. Apparently, these valves should be tested every 3 to 5 years and replaced if they're leaking. I did not know this because I come from a part of the country that do not use pressure reducing valves. I Called ServiceXCEL once and they spotted the problem right off the bat and brought it to my attention

Requested a quote for a toilet installation, received two quotes from other service providers but…read morejust a request to phone his office for an appointment. It was a fairly simple quote, replace original toilet with another basic one on the ground floor. Guess he didn't want the business.