Hola , Soy Héctor Alcántara. Mi experiencia con Yes Dental es buena, Agradeciendo el buentrato el Establecimiento y de su personalen especial : Dra.Tatiana Rosa Eimi Y todas en la recepción read more

horrible staff, the staff comes in after the patients are already there late and there's no organization so you could've been there from 7 AM waiting and someone comes in at nine and they barge you read more

I really wish I could give 0 stars. Save yourself the trouble, headache, & money! So unprofessional and the work isn't even thorough! (Read the other reviews if you don't believe it) read more

worst dental place ever . I am reporting the dentist to the board of the professions. My mother went for a root canal procedure today . She waited five hours seating in waiting area for her appointment. The front desk staff tells her after five hours of wait time that the doctor is no longer seeing my mother . My mother is diabetic and could have experienced a hypoglycemic episode . Extremely unprofessional . Calling insurance also because I think they committed insurance fraud by documenting that procedure was done . Stay away from this place . read more

Unfortunately, the organization is very bad and I couldn't get any results from the first treatment either. For example, you are given an appointment and you go to the hospital, the hospital is closed, and while you are waiting in line, you can wait for 2-3 hours. People don't have that much time. read more

Thanks to t/ wonderful Drs at Si! i AM now 50% free Of horrible, rotten, teeth That've pained me mein whole life Si! always does a great job of Eradicating mi pain w/ pleasure True healers of t/ fang indeed read more

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They are literally the worse there staff has no idea what is going on. One will tell you come in and the other will say you're not on the list it's complete bullshit. read more

I don't recommend this location for any treatment they scam you and rob you asking for money and forcing clients to pay for treatments that the insurance covers. Their care is trash and very rude in the front desk. Their quality of work is very bad. There type of care for their clients is poor. They will scam you and lie about that condition of your teeth's to take money from the insurance. read more

I came into this Clinic as a walk in. Yes Dental, at 181 Street in Washington Heights. First thing, they accept ANYONE and EVERYONE!! I came in needing help with a tooth ache, I was surprised to see how many people were waiting to see a dentist, there were people everywhere. I decided to stay because I really wanted to fix this problem with my tooth. The girls at the reception taking the patients' information, were mostly nice. The one who took care of me, was especially nice and patient. To my surprise, once I got inside to be seen by one of the dentists, the lady dentist was so rude and treated me as if I had came in to beg for free treatment LOL, she quickly looked at my x-rays and decided she could not help me, she does not do Root Canals, ( what dental clinic doesn't do Root canals???) but its not what this lady said, its the way she said it. Very dry manner, I could hardly hear her, she turned her back to me and continued talking, she was just very, very rude, if I asked a question, she would snap, I already said what I was going to say!! I asked to speak with the manager, who came in, she was also very quick and very rude. I was a self pay, they don't accept my insurance so I paid for x rays and consult. I came out of there feeling humiliated, and disappointed. I was treated very bad, I couldn't understand why??? I have never encountered a business who treat their customers this way!!! Needless to say, I do not recommend this dental clinic. They seem to be very stressed and they don't have the courtesy and patience needed to be able to handle so many people. I paid the price for that!!! read more

They very nice there. And they work very well. They care about their patients. I recommend this place to go. Very clean and welcoming

I waited 3 hours for my appointment. The receptionist refused to check in with the dentist to for an ETA and did not seek to understand why customers in the clinic were verbally upset about their 2-5 hour wait. Later found the doctor left the clinic 2 hours into my wait. Yes Dental 181st is unprofessional and the waiting time is absurd. "Yes Dental" are adults playing dentist clinic. Atmosphere is dull and tensions are high with customers to staff workers. read more

Please don't go here. They don't care about patients at all. All they care about is production and banking on the low income. Patients go there for a "cleaning" and they only see the hygenist for 20 mins and they don't even see a dentist the same day. They have to come back, complete joke. As a patient I should not come back another day for exam. Especially when it's hard to take a day off as it is. read more

I give it one star because I have to but they really deserve a 0. the front desk is terrible. None of them know what is going on and extremely condescending. I have scheduled 2 appointments and when I go to my appointment, they tell me the doctor is busy with walk ins and might not see me? How can that be possible when I have a damn appointment?!? They have 0 respect for others people time. Regret ever stepping foot in this place! read more

They take appointment and do not consider the fact you have to go to work. They are very unprofessional when it comes to scheduling appointments. I waited 2 weeks just to extract a tooth and I can imagine how long I got to wait for the filling next. They should learn how to schedule people accordingly. You try to call the business they never pick up the phone. They have about 15 people waiting and I have already 3 hours waiting just to see a dentist. After this experience I would come back here again and would not recommend this business to anyone. The receptionist are no help telling me to comeback another day.I'm wasting my day away in here and on top of that I'm hungry and trying not to eat so they can see me and I can eat afterwards. This is ridiculous unacceptable and unprofessional. read more

Don't come here they triple book appointments and take advantage of people especially the elderly took my mom here for an appt at one pm it's almost three pm and when I ask the status of the update miss Diana was upset cause she had to stop texting and check the status on when the dentist would be available this will be the last time I ever bring my mother here .... the funny thing is she asked other staff members and they shrugged they shoulders saying idk after and hr and half wait so please if you can avoid this place as much as possible cause clearly this isn't it. They don't care or have courtesy, honestly walk ins get seen more quickly I think !!! read more

Waiting 90 min for a dental appointment is par for the course, I get it. Waiting 90 min in a crowded room during a pandemic? Really? Getting an x-ray by a tech, I understand. But somehow, a notation was made in my chart for an extraction? Without discussing with me? Haven't seen a dentist yet, so who made the note? Why wasn't my other options (if any) presented? Totally uncomfortable with their business practices. I do not recommend AT ALL read more

This place seemed okay when I started going three years ago, even though the wait times were terrible, but I increasingly realized it was not okay at all. Here is my story: When you go in for a cleaning and x-rays you don't usually see a dentist. Instead the dental hygienist tells you whether you have any issues. She also invariably tells you that you should pay to have extra things done like a flouride rinse. A couple of years ago the hygienist told me I needed a root canal. I asked if it could be filled as a cavity. After some argument, that is what was done by the dentist, who was a middle-aged guy who was actually fine. (I haven't had any trouble with it sense). The hygienist also told me I had five other cavities. But when I saw the dentist he said that wasn't true; he didn't see any. I think it was just her way of pushing for that flouride cleaning, which she really went on and on about every time. The next time I saw the hygienist she said I needed *another* root canal plus another filling. Once again I insisted it be just filled. This time I got a different dentist, who was unable to numb my tooth in spite of multiple injections - the first time in my life that has happened. Because that was so arduous, I decided to put off doing the other cavity, planning to make an appointment with a different dentist. But I kept putting it off, and finally, six months later, switched dentists and figured I'd let the new one deal with it. I just saw the new dentist. He cleaned my teeth personally. He said I clearly take good care of them and did not push any treatments on me. And he told me I don't have any cavities. I want to repeat that: six months after being told I had a cavity which I never got filled, another dentist told me I have no cavities. Did that cavity magically disappear? Or over the maybe three years I've been going to Yes Dental have they been drilling into perfectly good teeth? I can't say for certain, but I can say: avoid this place! read more

Terrible. Sat in an overcrowded waiting room with no masking requirements for over an hour and then I had to leave. Didn't get to see the dentist. Just sat in a COVID hotbox for an hour. read more

Worse clinic ever! My appointment was at11:45, now is 2pm and I'm still waiting! I'm so mad and angry! I'm wasting my Saturday on this! Plus... it my second time here! When I came here first time a week ago, I spent 30 mins waiting and after that they told me that I can't see a dentist! So disappointed. When I complained about that to the dentist, she said: actually u didn't wait that long, sometimes our clients have to wait longer and there is nothing to complain about! I was f shocked of her respond! Today I Came to this clinic again. I don't know why, prob I'm a retard :) horrible service! Reception is totally uninformed about everything! Doctors are not professional! Whole office is trashy! Don't go there guys! Find another office! read more

I was satisfied with my dentist but these people need a better system when it comes to the waiting. My appointment was at 1:pm got out of there at 4 almost 5. The waiting area needs to be bigger because it gets packed and people are standing. The staff are very friendly but they need to dress properly. My opinion I recommend it for sure thou happy with the service read more

Yes Dental is located off the beaten path - but sometimes that just hides the hidden unpolished gems. I hate dentists. You probably do too. It's one of those universal facts of life. I'm finding it quite difficult to hate, or as the matter or fact not love, Yes Dental. The staff is so warm and courteous, it's adorable. The dentist knows what he's doing, and I swear - you won't even feel it. If you ever find yourself in the area and need a dentist - I implore you to check it out. If you don't find yourself in the area and need a dentist, get on a train and find yourself there; it's worth it. read more

All I have yo say... if you have all day to spend even with an appt this is the place, you wait for them to open and by 6:pm you'll still be there. They're always overbooked, unprofessional. And the staff is like a revolving door, I went there for about 2 years(pls... know.. Im angry @ myself) some rt canals needes to be finished, before that happened I had to go through about 5 "doctors",which one was worse? No way of saying, all the same.I was complaing of pain for about a year, all they would tell me was it needs time," it's a process" at the end they messed up my teeths, had to get them done over at another place because of the infection to this date I'm paying the consequences of their lack of experience, professionalism and responsibility, not to mention client relation manbers. It pains me to see how they keep seniors, diabetic and even disabled people waiting for hours, an entire day to be seen, and at times some were even told to COME BACK another day? Give a break... Im in shock this shoe maker, 3rd world, country public ghetto market STILL OPERATING and has NOT been closed down permanently.IF YOU DON'T WANT TO HAVE A BAD XPERIENCE STAY AWAY FROM THIS HELL HOLE, HOW SAD....PLACES LIKE THIS GIVE GOOD DENTISTS IN WASHINGTON HEIGHTS A BAD REPUTATION, WHAT A SHAME. read more

If you have no standards and don't mind a dirty and unprofessional dental experience try Yes Dental. Walking in you're greeted by unsanitary conditions, stair cases extremely dirty, dead water bugs all over so you know they don't clean, mop or have a cleaning service. When you walk into the office your not greeted by staff. It's crowded so you're standing trying to fill out a form. The front office personnel dressed in street clothes and have no customer service or interpersonal skills. You're just standing there waiting to be called and I mean for hours. They don't give updates or any info to make your visit any better. They should be shut down by the Health Department, the Better Business Bureau and the NYC Dept of Evironmental Protection. They take any insurance because the main purpose is to get more and more money. I left I could'nt fathom letting them near my face or in my mouth. read more

I got here 11:50 am. Its 2:50pm and i was called for an x-ray which i declined because i would have to pay extra. (Because of my insurance) They seem to schedule too many people and everyone here has been waiting minimum an hour. When you schedule an appointment they give an estimated time, but it is by order of arrival. There is also a lady who brought her 8 year old daughter to check a tooth. She came out unhappy because they didn't do anything to her daughter, gave her a prescription and still charged a couple of hundred dollars and her insurance. She asked for her daughters records to see if she can go handle this elsewhere, she was denied the papers. :-/ read more

Sooooo....it's basically a clinic. I went and saw the dentist who was a nice eastern European lady. She asked me about my career. little did no know she was feeling me out to sell me the most expensive services. They kept making excuses that my insurance didn't pay for a lot of things. but that was a lie. they kinda forced me to make a decision about Fluoride treatment while I was in the chair with my mouth open, asked me to hand over my card to pay for it. Then told me I needed porcelain veneers at 1200 a pop. but if i did them all at once I could get a discount of 950 each. I need 5. my bill is little of $5000. Then said I needed two fillings at 85.00 each. when I called my insurance I was told my co-pay is $30.00. I don't know what game they are play but i will never go back. deuces! read more

By far the worst dentist I've been to in the 7 years I've lived in New York. The whole time I was told about all these extra things I would need to do that would cost extra. Without checking with my insurance I was already told my insurance would not cover it. The worst dentist period. I would not recommend anyone to go to this dentist for any type of services. read more

Please do not go here. I got a root canal done maybe more than a year ago. Today I'm visiting another dentist and they're so worried for me. They said that the doctor did a terrible job. My tooth always felt like it was in pain after the procedure but I thought it would always go away. Bottom line, DO NOT COME HERE. They take hours to see you anyways. They should close this. DONNOTCOMEEEEHERE!! Horrible, i have such an infection and now I have to pay all over again to get a root canal done again that might be too difficult to correct read more

I Just left this place and Im calling my insurance to change them as my primary dentist, my appointment was at 4pm and at 5:20 one of the staff says that the doctor cant see me because the is not feeling good, why are you telling me this now ? Like I have nothing else to do but sit there for almost 1 hour and 1/2 . Im traveling this weekend I really needed to get something fits, now I have to leave with this uncomfortable feeling and might not enjoy my trip or holiday season. I am so upset right now. Just know EVEN IF YOU HAVE AN APPOINTMENT YOU WILL BE THERE FOR HOURS AND MIGHT NOT BE SEEN ! I WILL NEVER GO BACK THERE. read more

This place is horrible. Be prepared to wait hours even if you have an appointment. Unreal.

Worst experience Ever. Do not go to this place I repeat do NOT. I went on a Tuesday waited for 5 hours from 9am to 2pm for filling and a consultation for wisdom teeth( Ps: they told me that the doctor is only available Tuesdays and fridays that's why I went Tuesday after I confirmed my appointment at 9AM!!!!). When it hits 2pm they told me that the doctor that does oral surgery consultation left. Are you kidding me??? I have never seen such unprofessional and disrespectful way to treat people. Not Normal. And then the lady inside told me that there is an assistant that can tell you a general idea about your wisdom teeth and she is not even specialized in that. Places like that should be reported and closed, they play with people's time and life. Be Careful. Receptionists do not know what they're doing they are just sitting there also confused with the whole situation of that dentistry place. Awful Awful I will never go back. I'm not kidding do not waste your time going there I'm giving you an advance favor. I have done cleaning with one person once before there her name is Nina I believe she's Russian she's the only professional person there, and I honestly think she's not worth working in that trashy place. read more

One of the worst dental I been in my life. They wanna charge you a fee just to get a teeth cleaning. It don't matter if you have insurance they will still charge you and they don't do a good job they just look at your X-ray's and they would make up any lies to get your money so people BEWARE OF THIS DENTAL CAUSE THEY WOULD JUST USE YOU FOR YOUR MONEY. If you want to go to go to a good dental go to the one on tremont ave it's way better and they are way nicer then this place. At least the one in tremont they don't charge you at all and the thing I like most about them they call you and see how you doing and etc. the address for the world best dental is 471 east tremont avenue. read more

I bought a groupon - my first - to get a cleaning here. Best thing I ever did. I hadn't had a cleaning in almost nine years. I went in and talked to the dentist (I can't remember her name) but she was amazing even though she broke it to me that I need two root canals. She explained everything and really knew her stuff. I then got my cleaning from Johanna. She was amazing!!!! I had awful brown stains on my lower teeth from years of smoking and not getting regular cleanings. She cleaned my teeth so thoroughly that all of my stains are gone. She took her time and worked with me when I had sensitivity by stopping and then going back later. To be honest, the amount of staining she got off my teeth was seriously amazing. My teeth are clean, white and bright and I was also sent home with a whitening kit that I'm excited to use. I will definitely be going back for regular cleanings. read more

so far not sure, my apt is for 10:30am it is now 12:02pm and I have yet to be called SMH... ok so got called at 12:48pm ended up getting a fill-in, cleaning & a porcelain crown & was finish with everything by 420pm basically all day @ the dentist office (just great) anyways Dr.Ella is really good, thoroughly explained everything also very patient since I can be difficult @ times. overall good dentist clinic. I gave them 3 stars because of the extended wait time (maybe they shouldn't book so many patients for 10:30am with only 3 dentist on site) . I have to go back in 2 weeks for crown placement.(hopefully no crazy w/t that day) also PLEASE make sure you confirm of any CO PAYMENTS out of pocket before seeing a dentist, these ppl are kinda not too upfront and will try and Bill you for charges your insurance will cover after all. I had to contact my dental insurance and ask what was covered or not which was a little annoying (ex: $50 for a copay when my insurance does not require any copay I laugh and politely contacted my dental insurance & happily asked them to talk to management at the clinic. besides the wait time and misinformation from the front desk about copay everything was okay. read more

Yes Dental - reception area - General Dentistry Near Me - New York, New York

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I'm so disappointed and I'm restricting myself to go to this place once again. Very unprofessional, basically most of the times they don't know what to expect for most of the cases. Every time I go for a cleaning the doctor always wants to charge me $35 to do some extra rinse in which I always deny however my disappointment came after she called out that I needed a root canal treatment in my front tooth. One of the ladies in the front sent the request to the insurance. When I went back to complete one of my fillings she told me that the insurance denied the root canal and If I wanted to do it the same day for $1500 "shit!" That blew my mind off but my response was no. Then I asked one of the doctors assistants what I can do for a situation like that so she told me to appeal with the insurance. The same day I called the insurance and everything was okay they approved the root canal but they denied the post and the crown. A week after I call and I go in for my root canal treatment, the second week I couldn't go back to get it done. So after two weeks I come back for the post, which until then I didn't know the medical term. After I arrived at 10:30 I wasn't seen until 1:40 and they had me ready in the room the doctor came and explained me that me post couldn't be done because it was denied by the insurance and they were going to send another request because for every step I need to do they are going to denied the extra steps until that specifically one is done. What a waste of time! Why in the first place the front desk couldn't check out like really check out what I was going for and on top of that made me wait all of those hours for nothing. On the same note, the front desk ladies "all of them" are very unprofessional . They like to refer and talk to others in very rude manners, disrespecting others with their behaviors and tones and on top of that clothing with items that are not supposed to be for a professional environment "a crop top shirt" really? once I finish my treatment this place is going to be in my top list as a niño place to go. I'm sorry for the doctors they are really great but if they don't change their staff they are going to be losing a lot of clients. read more

Went here using a Groupon for X-ray, checkup and cleaning. This location could benefit from better transparency/communication with patients regarding waiting time. If you visit, be clear and upfront at beginning of appointment about any particular time constraints. Otherwise, care delivered was pretty good, especially for the value of the Groupon! read more

I went in for a receding gum and thankfully I got it cleared up with a dental cleaning. Total for exam x-ray and cleaning was $100. Staff were very friendly and I'll be going back in six months. read more

This is an unprofessional and disorganized place. My father went for dentures for his upper teeth, a process that would've taken, at the most, a month an half, now four months later, they still have the sorry story that the lab is working on it. When we started to inquire the reason for the delay, they said that the laboratory was working on it and now their story is that the lab owner died and a new lab is working on it. It is all a big lie. They are the worst and should not be in business. read more

Yes Dental is HORRIBLE! I would recommend going somewhere else! I am speaking to an attorney as we speak. I originally went there because my tooth broke. Yes Dental told me that they wouldn't fix that tooth they wanted to pull it. It may have been broken but not bad enough where they couldn't repair it. I told them they aren't pulling it and I want a second opinion first. After I told them that I was really treated badly. They took a X-ray and told me I needed fillings on three of my teeth. I just saw a dentist 1 month prior to this and they said my teeth were fine. My car had broken down this is the only reason I went to yes Dental. It was walking distance. Not thinking anything I told them ok. They didn't even complete the fillings. I told them 2 days later my teeth didn't hurt before now I can't even eat. They said to come back in. I did and they blamed me stating that nothing was wrong and I am making it up. Before thanksgiving the tooth I originally went in for got massively infected. I was hospitalized for 4 days it was so bad! I went to a different dentist because I still couldn't eat after they gave me fillings. He told me the broken tooth could have easily been saved before the infection that caused them to pull it. He had to redo all the fillings I didn't even need. He told me that the fillings they didn't even do. He didn't know what they did and he said whatever they used on my teeth as a filling was still wet material. That was 2 months ago! If you want to keep your teeth and want a dentist that will help you and not make your problems worse which for me almost cost me my life because I wanted a second opinion instead of a fixable tooth being extracted, I would NOT go to yes Dental! They are the worst I have ever been too! They only reason it has one start is because I had to in order to post a review read more

This place is horrible!!! The service is so bad. It doesn't matter if you have an appointment in this place, you will be there a whole day waiting to be seen, and once they do call you be prepared to wait even more for the dentist to even start on you. The girls that work in the front gossip more than actual work, this place is very unprofessional. I would never recommend this place to anyone. I will tell everyone I know to never step foot in yes dental 181 street. read more

Very friendly stuff!! I liked everything about this office! Purchased groupon deal for cleaning, X-rays, exam! Happy with service!! Definitely recommend!!! read more