What an amazing showroom of furniture and decorating needs! I especially enjoy that it's REAL wood…read moreand the option to stain to your preference. When we went we already knew what we wanted from browsing their online site, but we did a quick spin around to see if here was a better option. When we decided the online entertainment center that we viewed online was what we wanted we did a closer investigation of the item. We soon realized we would want additional holes in the back for wires. When we approached one of the sales rep about our question we were assured that they could make that happen right then and there. While we did another spin around the store the nice man took the center to the back of the store and made perfect 2 inch holes exactly where we wanted them. They even brought the item out and loaded it into my car for a hassle free experience. Too bad they didn't want to follow me up the interstate toy house to bring it up a flight of stairs and rethread all the wires. ;)

Gorgeous store with many unique quality made items. Did some comparison shopping before purchasing…read moreand prices were better than the other stores. Delivery was very fairly priced and extremely fast.

I love this store and the owner is so nice . Everyone is very helpful …read more I have a lot of their items in my house .

Beautiful store....disinterested, unfriendly service. I always stop by when I visit from California…read morebut the service is consistently mediocre. You can do better.

TERRIBLE customer service!!! Buyer BEWARE! HORRIFIC EXPERIENCE!!!…read moreBought several items at our visit in 10/'25 & talked into the cc "since no fees if paid in full in one year". ALL info was incorrect!!! From the billing & shipping address to items ordered. Dining chairs had stains & were told the complete set would have to be returned by a very rude cs rep, rather than just exchanging the stained ones. Still waiting for items in January which were promised to be delivered with the others - contacted at least 5-6 times and given incorrect info again, over & over!!! Still have not rec'd 2 items in 1/26. This was a complete NIGHTMARE!!!!! Scarborough ME

I bought 2 recliners with their Goof Proof Warranty and still haven't gotten the recliner fixed…read more The lever to put up foot rest broke. Went through alot to get appointment. Technician didn't show up. Left messages. Called Bobs but they said it has nothing to do with them. I'm sorry but you sold me the warranty, so it does reflect back on you when the warranty company is not showing up to fix recliner. unhappy customer

Incredible service and quality, not to mention the friendly staff!! We've purchased several items,…read moreand it's the same every time.

This place is unbelievable. Knowledgeable, helpful and extremely responsive. The customer service…read moreis outstanding. 11 out of 10! Great furniture and wonderful people.

Customer service. Let's start with greeting the customer.We have visited several times and the…read moresalespeople sit in the back area barely looking up let alone saying hello. I would understand if they were busy with other customers but that's not the case. I bought our $4,800 sofa elsewhere.

Youngs is one of the only places my husband and I are willing to physically test and purchase…read morefurniture because of the relaxed, low pressure environment. Yes, it's higher end than Bob's but what you get is infinitely nicer and will last much longer. In most cases the furniture is ordered and delivered to your home 30-90 days out depending on what it is. Our couch took 90 days because they are built to order. You can choose from a ton of different fabrics that vary in durability and ease of cleaning. We recently visited to check out bar stools and fell in love with very comfortable, but very expensive lounge chairs. We opted to go elsewhere for cheaper bar stools so maybe we could better afford the chairs in the future. High recommend to everyone!

Place is well-laid out and well-curated. A decent assortment of furnishings and decor for a shop on…read morethe small side. Prices are reasonable, especially if you hit it at the right time. I'm going to make an effort to stop in more frequently when I'm "across the bridge" and do some treasure hunting!

Starting in November 2025, there are new owners with lots of new and fresh ideas with a commitment…read moreto customer service. Prices are reduced on new inventory every 30 days and those markdowns are reflected on the tags. I don't need to stress out about 'bartering'. I find it a clean, creative and welcoming shop to visit when I'm in Knightville...and of course I have to stop for a bite to eat at the many lunch spots in the neighborhood.

My family and I have had great experiences purchasing furniture from Jordan's. We bought a couch…read moreabout a year ago and a mattress more recently. We worked with two different associates (different departments, otherwise we would have definitely worked with the same people again) and both were helpful, but not pushy. The associates did a great job of answering questions, looking up inventory, delivery dates, and product information. They also gave us space and time to try different options, think about our decisions, etc. Both experiences were very positive and we feel like we got good deals with exceptional service. The protection plans and expected lifespan of the products were also some main reasons we ended up purchasing from Jordan's. The only difficulty we had was that there seemed to be several other "shoppers" who were just hanging out or tire-kicking, which meant we had to wait a few minutes before working with a salesperson. This wasn't a big problem, but it is a testament of the atmosphere. If you have no patience for tire-kickers or kids running around, it might not be the best furniture shopping experience for you. We were fine to put up with it, but it's definitely worth noting. For both purchases, we opted for delivery because their prices are good and it was so convenient! Each time, they arrived within the scheduled window, communicated clearly, were efficient yet took the time to explain care instructions, and were respectful of our home. With the purchase of the mattress, they even removed both the old mattress and box spring included in the delivery!

My wife and I visited Jordan's Furniture yesterday to shop for a spare bedroom set and two…read moremattresses with box springs. When we arrived, we were greeted by an employee who initially seemed interested in helping us. As we walked through the bedroom showrooms, we didn't immediately see what we were looking for, and the employee began trailing behind us with noticeably less engagement. Before long, she was on her phone and no longer paying attention. When I turned to ask her a question, she had disappeared entirely. We continued on our own and eventually found a set that might have worked for us, but there was no one available to assist. At that point, we decided to leave and return to one of the other furniture stores in the area. As we were walking out, we saw the same employee enthusiastically greeting another couple, while completely ignoring us. The lack of attention and follow‑through cost Jordan's a very significant sale, and unfortunately the experience was poor enough that we won't be returning. On the other hand, our experience at Furniture Superstore was the complete opposite, attentive, helpful, and professional. We purchased everything we needed there.

Love this store! So happy it's here! Tom is great! Very helpful. High quality store and beautiful…read morethings!

Simply Scandinavian is Portland's answer to an IKEA and Blundstone store all in one. They are a…read moresmall yet plentiful boutique filled with authentic Scandinavian clothing, goods, and food. Their hours are a limited and often appointment-only during the week, which is a bummer, but the store is charming and a great place to buy Blundstones or Lingonberry Jam.