I really gotta give Yotel SF max stars based on our recent visit for SF Pride weekend. Taking everything into account, Yotel met our needs and expectations. As I was a former San Francisco resident during my college days, I always make it a point to visit every couple of years as I made many memories there and met some incredible people. Also doesn't hurt to visit my old haunts! As I was looking for lodging, I was actually considering staying outside of the city, due to price and other factors. However, Yotel somehow made itself known on my feed and I decided to book here. Ordinarily, I would never stay in the Civic Center area, but I went for it as it checked all of our boxes: price, proximity to public transit (BART/Muni), central location and clean/secure/modern facilities. We were able to check in a bit early which was a nice surprise. You may opt to check-in yourself or with a staff member. The welcoming staff member explained the amenities and other details such as breakfast and such. Our room was quite spacious for SF standards, with an awesome view of the Civic Center/City Hall area. The bed reclined a bit to allow more space. The mood-lighting and separation curtain was a nice touch. I was curious whether or not we would hear other guests (slamming doors, loud talking etc) but it was a rather quiet stay. I would say that 2-people max per rooms is the best as there really is no space for more that that. Keep in mind that the toilet/shower areas offer some privacy but its basically a curtain that will provide some separation. This is not really a family-style hotel IMHO...one or two travelers max. Breakfast is offered in their 2nd floor and it was fine for us...more of a continental-style but had everything we needed. Coffee, pastries, cereal, granola bars, etc. I always felt safe/secure when on the premises. The exterior doors were always locked and we needed to use our room key for access. It seemed that there was always both a security guard and a staff person 24/7. Even the security guard was friendly and approachable! This was a pleasant stay all-around and I hope to be back at Yotel SF for a future visit. Thank you for welcoming us back and we hope to see you soon again! read more

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I want to be fair in this review. Considering the relatively low price, the very short notice, and the fact that this was SF, the hotel did provide us with a room for one night when many other options were unavailable. Check-in was quick, the staff was pleasant, the light breakfast was perfectly acceptable, and the location in downtown SF was convenient. That said, there were several significant issues. 1) The first and biggest red flag was cleanliness. The room was dusty, there were cobwebs, and it clearly had not been cleaned thoroughly. A room can be small, outdated, or basic - that's understandable. But cleanliness is non-negotiable and reflects directly on the housekeeping team. 2) Second, this is not a hotel I would recommend for adult business travelers. The concept seems aimed at a much younger audience. The rooms are extremely compact, and the combination of sleeping area and bathroom space may not appeal to everyone. 3) The third issue wasn't a red flag - it was a full sail. At check-in, we were assigned a room where the bed was located on a loft above the main room. What nobody mentioned was that this wasn't a normal second level. It was essentially a mattress placed under the ceiling. You couldn't stand upright, and moving around required crawling on your hands and knees. I honestly cannot imagine offering this type of room to guests over 35 without clearly explaining what they're getting. We had assumed the room would have a standard layout downstairs with an additional sleeping area upstairs. That was definitely not the case. !!) And finally, I have to mention the restroom design. It's simply not okay when the toilet is effectively located in the room with little or no real separation from the sleeping area. For some travelers this may be acceptable, but for us it was uncomfortable and impractical. Overall, the location and price were positives, but the cleanliness issues and room design would make me think twice before staying again. read more

Room are modern, clean, and well-decorated. They are also very small, even by city standards. Thus, they lack closets, though there are some hooks. Mostly, I was sad to not have a proper desk in my standard room. Consequently, I wouldn't recommend for business travelers unless you upgrade the room. That said, they have a lounge area that has a coworking-like set-up. It's also where the free morning breakfast is served. Breakfast had some decent-ish stuff. Free coffee, some fruit, yogurt, etc. The neighborhood is definitely rough. I lived in SF for 15 years, and this area has always been populated with mentally unstable homeless folks and not-great vibes. That said, walk a 5-10 minutes in any direction, and the situation improves, whether it's the Opera House + Hayes Valley boutiques/restaurants, or up to Union Square, or further down to the Castro/Mission areas. My favorite is the Ferry Building, which is on the water and about 25 minutes up Market St. Having a BART/MUNI Metro station within a couple of minutes walk is definitely a huge advantage. Overall, it was a fine place to sleep for a couple of nights and see some old friends. Bathrooms: Modern, clean, and worked well. Shower didn't have a bathtub but I'm not complaining. Overall, it was great. read more

I'm in love with this brand now. There are a handful of draw backs that hold me from giving 5 stars. 1 being the ability for door dash or uber eats to come to your room. 2 being lack lack of breakfast options as well as the one coffee maker. 3 being the no pool. Other than that the hotel is extremely safe and very social media friendly. From the elevators to the gorgeous staircase and nice hallways. The rooms are perfect. I had the Queen room which was perfect for me. I'm 6'1 195 and had only a carry on hut had plenty of space for the 4 days I was in town. The staff was very friendly and always visible in the lobby Would definitely stay here again when I come back. Plus it doesn't hurt that the BART station is right across the street. So easy trip from airport read more

YOTEL - San Francisco - Hotels Near Me - San Francisco, California

I had to book this for the first night I got into town because I couldn't get into the JW until the next night due to a conference in town. I was hesitant because I know the area, was looking at Yelp reviews and watching TikTok's about YOTEL, and the feedback was always coming back to how bad the area was. I'm from LA so the transient situation is kind of normal but I was worried about what was going on immediately outside the hotel but decided to book it anyways. When I arrived I was shocked! I was last in town March 2025 and it's now October 2025. This area has cleaned up, there's police walking around, crisis counselors and security booths. The new mayor is trying to clean things up. Don't get me wrong, it's still not perfect but I had no issues and did not feel scared leaving or coming back to hotel. YOTEL also has a 24/7 security guard who Is watching the door and monitoring what's going on. When I arrived I got a nice hello and a warm informational session about the hotel. I am sad that I didn't get to check out any of the amenities-- I was literally there just to sleep. The hotel is clean and nice. I was surprised by the room. Thought it was cool, hip, relaxing, comfortable pillows, mood lighting gives it a nice touch, and quiet. I asked for a view when I booked and I got a stellar view! It was a whole vibe. YOTEL is perfect for someone traveling for business, solo, or just needs a place to crash out after exploring. I woke up wishing I would have just booked this hotel for the whole weekend. Next time I will. read more

Tin can room...no refrigerator or microwave...nowhere to put suitcase or clothes...no door for toilet...and management not willing to satisfy customer AT ALL...shitty hotel!! Will NOT be back...and I am a traveling nurse and our other nurses won't ever be back either...I made sure the company never rebooks...traveling for work it needs to be livable...not sleeping in a closet! read more

A great hotel for a short visit! The building was nice, and clean. The security guard was nice as well and check in was super easy. I love that there is a WATER/ICE machine. That saved me so much. Nice modern room, and many little pockets for storage! I would come back and yes I read all reviews before booking this. Only con is that you can hear your neighbors in their rooms. read more

Horrible service. I called the hotel prior to check in after booking from a third party and asked if i would be penalized if i didnt end up going. The front desk customer service said no and that if i saw anything it was a security deposit and it would be refunded. I later see the charge on my statement. I call Yotel and got different excuses each time. They asked me to reach out tho their manager Danica Gonzalez through email which i did multiple times and never heard back from her. I then called my bank and booking.com for them to say that the reason i was charged is a no charge fee and they don't reverse those. I was misinformed and everyone is not on the same page. I would not do business with either ever again. I also submitted this review with the BBB. read more

The hotel is centrally located and convenient to parking. The rooms while clean and functional, they are very Spartan. If what you are looking for is a place to just hang your hat and sleep, this is the place. read more

We had a great two nights at the Yotel. It is pretty high tech for this 54 year old (screens, lights, etc)! I couldn't get the lights on because they were on sensor - pretty cool but I had to use my flashlight until I figured it out - lol. I loved the purple mood lighting and the "water" view from our room. We had the "suite" room 826 and I recommend it for the price. Breakfast consisted of something typical of an office break room; coffee, tea, cereal and croissants. But who doesn't love free coffee in the morning!!! There's no parking or valet or a restaurant or room service. But it was centrally located and there were bikes on site to rent. We came during the all star game weekend, I've never seen so many police so it was quite nice walking to the trolly, shops, etc. The staircase was absolutely beautiful. Last thing, the pullout couch mattress is as bad as every other pullout couch - but the bed was super comfy. Staff was super friendly, too. Thank you, Yotel for the free coffee! read more

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While the concept is cool, it was not very functional. There was no outlet near the bed for my CPAP machine, the pillows were very hard and hurt both our necks, the queen bed had a dip in it, and the bathroom had zero counter space and zero privacy with a glass door. it was quite miserable, really. read more

Amazing service provided by Karina, will defintely be a go to for a weekend trip or an unexpected longer stay in SF!! Thank you again for assisting especially in the early AM!!! read more

There is a facility fee here of $35 (plus tax) PER NIGHT that I was unaware of until I went through the check in process upon arrival. I booked directly through Yotel. On my booking confirmation email, the fee was listed as $0 as shown in my images. That was probably the most frustrating part. The second most frustrating part was the check in machines were not reading my credit card so I had 3 pending charges on my card while trying to check in. Fearing more pending charges and any fear of my credit card being locked or marked for fraud, I walked over to the employee sitting nearby to manually check me in. Let me start from the top. I originally booked with Yotel because I was curious of its setup, the young community vibes, and the relative affordability. If you want a grasp of the room space, think of this as a midpoint between a hostel and a hotel. You get the privacy of a hotel room but compacted to something a bit bigger than a hostel. I chose the Premium Queen Room because the Solo Room and Sky Room looked too compact and I didn't want to have to climb stairs to get into a bed. The Premium Queen Room has a queen bed that can be sat up to increase walkway space or flat for bedtime. The general feel of the room is premium enough. There's a towel warmer rack, decent skincare products, and a decent sized shower. A lot of people mentioned feeling odd to have the bathroom so close to the bed but I didn't mind it too much, as long as you don't have a sensitive nose or have strong smells from that side. There are restrooms in the shared spaces by the lobby if you'd rather use those too. The room itself was very smart and well thought out. The sound insulation is tolerable, I could hear people in the hallway and possibly louder voices between the walls but otherwise, it was fine. The lobby space downstairs is pretty nice, lots of available charging cables too and even private sound booths for those who want complete silence to focus on work. Breakfast is served in the common room area with more workspaces. There's some fruit, yogurt, and croissants. The croissants are a bit hard, but not too bad and filling. There is complimentary coffee and hot water all day from a machine there too. The gym area is sufficiently equipped, lots of towels too, and an extra restroom. Next time, I'll take note of the facility fee, it's a shame because it was almost on par with booking at a regular hotel once that cost was factored in. read more

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Clean and comfortable. Bare bones and no frills, but the necessities are there. Great staff.

Just spent 3 nights and as someone with thousands of days in hotel stays under my belt, this was the worst experience. Terrible. Premium Queen. Once you reclined the bed ( it's an electronic futon) the premium queen room turned into a smaller shoe box. City view was visible as you brushed your teeth over the sink. The shower and toilet are glass enclosures that provide NO privacy. The TVs do not work continuously, and signal is sporadic. Be assured, the cable company is coming to fix it...... Right. Never saw a restaurant, and free morning breakfast is coffee and a croissant. Butter and jelly available. The area is a living example of inner city blight. Drugged out homeless just outside the door and visible from all the street level windows in the lobby greet you as you wait for your ride share inside with lobby security. Keep your camera available to witness drug use, public sidewalk restroom use and shelters and shopping carts. Best news yet is that things are SO much better than they were. WOW. Gave Yotel "a" Star as unable to give negative stars. read more

Always so impressed with the CLEANLINESS, hospitality and comfort.Our small businees meets for lunch, coffee cocktails and the general seating area with wifi is a real plus. We also do business in Berkeley and meet with a lot less at the Marriott on center st. Our associates sitting in the lobby waiting for our happy hour were told to leave. Might've been the back packs with lap tops. We dont know but a campus town has students znd profs with back packs. The rudeness by the floornazi was appaling. How can a company have such a disparity?.THE BONVOY ON 4TH IN SF IS THE GOLD STANDARD read more

This is a pretty cute hotel but just in a sketchy area. We got the sky cabin which had the bathroom on the bottom and the bed up the stairs. I thought it was very strange that the toilet was out in the open, with no door. I had to tell my boyfriend to leave the room when I needed to go number two lmao. Also the ceiling over the bed was very low that I hit my head getting into bed, but both the bed and pillows were very comfy. Yotel doesn't have their own parking structure but they suggest us parking at the structure a block down. They charge $35 overnight and I don't think you are able to move your car in and out without paying more. You just gotta be careful while you walk pass all the homeless drug dealers on the way to the hotel.. eek! read more

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Fast check-in, helpful staff, good location, security guard always present downstairs; corner room that was also good sized. It was nice to have free coffee, continental breakfast, meeting booths, gym. Recommended for a no frills business hotel. read more

Country mouse take San Francisco! This hotel is pretty new age and high tech to me ! The staff could not have been kinder or more welcoming! Both times I came in I was having a rough time and they were so helpful kind and funny ! It's the simple common courtesy's that can change an entire day ! much love ! read more

YOTEL - San Francisco - Great lighting - Hotels Near Me - San Francisco, California

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This is really more of a one night crash pad than a hotel. The rooms are very basic - more like pods than rooms. There's an open bathroom area, TV and a bed and that's about it. No closet no chair. The included breakfast burritos - which are the only thing you can get for breakfast - were pretty good But there's no lobby, coffee shop or restaurant. With all the taxes and fees the rate is a good deal higher than what you see on the booking sites read more

Small rooms but. Clean and helpful folks. Would have liked a desk location as this was for a business trip. Using the shared space was ok, but not great for video calls. read more

This hotel is designed for younger adults with lots of e-savvy. I am 69 and found that the internet kicks you off every hour. It took me a day to figure this out from another guest. DON'T expect any help of any kind from "Mission Control" aka the front desk. They did not have my paid reservation (but found it); the room phone did not work; most of your stuff has to go on the floor as there is no shelving; shower sprays out on bath floor but only one floor towel; this is a somewhat dangerous area with lots of homeless. They do not provide any info on what is nearby for dining etc.. The room was clean and comfortable with the rare private bathroom and good coffee. But very unfriendly and ageist "Mission Control" staff. read more

The Yotel in San Francisco is an alternative to tradition hotels. It is definitely a smaller space than a typical hotel or motel. I stayed in the second tier "Sky Room", but I must say I was expecting some more space. You check in on the first floor at Mission Control, which functions as their front desk. Additional amenities are the free coffee and microwave on the second floor and gym in the basement. There is a community refrigerator in the second floor kitchen are that can be accessed by talking to Mission Control. The gym is nice. My biggest surprise was how small the rooms are. There is no refrigerator or microwave in the rooms, though you can leave your food in a small community fridge in the second floor (I didn't try it). While it well for one person, I don't think it's functional for two. They don't have doors on the bathrooms so you should note additional bathrooms are on the second floor. The atmosphere is cleaned and seems renovated. Staff was friendly and attentive. This place works great if you're on a budget and traveling by yourself, otherwise it may be worth staying somewhere with more space. read more

YOTEL - San Francisco - Hallway - Hotels Near Me - San Francisco, California

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I went to a pride event here and the place was super cool. The rooms were nice and the place had a really cool retro vibe with a modern touch. The staff were all super friendly that I met and I think I will recommend it in the future to visiting friends. read more

Great tiny hotel room. Perfect for one person. Hotel was very clean and nicely furnished. Surrounding neighborhood is rough but I didn't mind. read more

Ok so I found this hotel on hotel.com . NO PARKING AND YOU WILL HAVE TO WALK THREW 40 homeless people to get there . I stepped in a huge pile of poo right outside. The view was nice the lobby is nice but inside the room it was kind of gross there was still hair in the shower and I was staying here with my one year old and there was a nail on the floor as soon as we arrived . I don't recommend this place at all I never leave reviews but this place is not great at all and not worth the price !!! AND DONT GO IF YOU ARE CLAUSTROPHOBIC ROOMS ARE SO SMALL read more

I was really pleased with my stay at Yotel SF! I've heard of this hotel company before and it seemed like the most affordable option for our trip so me & my partner decided to check it out! I was originally going to book the solo room for me & my partner but Alex Wink actually upgraded us to a premium queen so very thankful for that! The room was clean and had everything we needed. Very futuristic feel. Loved having water on every floor to keep hydrated as well. And the coffee & tea in the lounge was a huge plus! We didn't get a chance to use the gym but this hotel had everything we needed so we would definitely come back! The area around is a bit sketchy but I feel like that comes with visiting any big city. read more

YOTEL - San Francisco - Vending Machine - Hotels Near Me - San Francisco, California

Terrible area, did not feel safe. Check in was strange, and they tried to charge us multiple additional costs upon arrival/check in without saying until after charging our card. Room was fine but overall would not recommend, especially if staying alone or with kids. read more

The hotel itself is pretty decent , modern, clean, cute inside for it's price but the environment is sketchy & not safe especially if you're visiting the city. It's really not safe at all. The hotel doesn't even have a parking, you can park few blocks away ( Trinity Garage $25-$35/night) & walk back to the hotel along the federal assistance of the homeless people , so you'll walk back to the hotel in the middle of more than 100 homeless people, doing all the crazy stuff ( cracks ,drugs etc etc). It's not safe and it's really scary at all. Not to mention the noise every night, sirens , boom box cars, or people sounds like partying outside. BOOK AT YOUR OWN RISK. read more

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Anytime we visit my Partner's hometown we take a weekend trip to the city. In our most recent stay we ended up at the Yotel for NYE weekend. At a little over $100 per night via Snap travel (booked 3 weeks in advance). Keep in mind that upon arriving they will inform you of additional fees of $25 per night for hotel services and $30 per night hold for incidentals. Also, this does not include parking but no hotel in S.F. Includes parking. We ended up paying $30 per night parked at the structure recommended by the "yotel"which was a 10 minute walk away. Still a good price overall for the city and the time of year. The "yotel" itself was modern, newly constructed and clean. The room is small but they are fully transparent about that upon booking. I'm 5'9" and my partner is 5'2" we both bumped ourselves in the close quarters a few times during our stay. I could see it not being a fit for older people who might slip and fall on the stairs. I personally banged my tailbone on a midnight trip to the bathroom. Speaking of bathroom there is no door which could be problematic if your traveling with someone. We used the communal 2nd floor bathroom to keep our sleeping quarters odor free. There's also a kitchen/ lounge area you can use to eat and stretch out and free complimentary coffee machine. Gym is also in the same floor but we didn't make use of it. Location: It's located on 7th and Market there are quite a bit of homeless in the area. Seems like there's a big encampment or hangout spot across from the parking structure they suggest. Anyway, we were sketched out walking to and from our parking garage. You have to be vigilant, avoid eye contact and watch out for human feces. During the day it's not so bad at night it's sketchier. But that's city life IMO. If you can afford it, it's Best to Uber or Lyft to your destination. Also there's a Whole Foods coming soon which may impact things. The vibe inside of the hotel: Young friendly staff, guests we encountered were all clean and respectful. Didn't hear much of noise through the walls and the yotel didn't smell of weed or cigarettes Final thought: I would stay here again but I would pack even lighter and Uber/Lyft more. read more

YOTEL - San Francisco - Loft bed pretty comfy except the pillows were too big. Sleeps 2 comfortably. - Hotels Near Me - San Francisco, California

Yo! Hear ye! Hear ye! The area that this hotel is at is NOT for the faint of heart (Tenderloin area in San Fransisco is filled with a lot of homeless, high, drug dealers, bangers, etc). The Yotel makes a bold statement with its beautiful decor and upscale appearance (inside and out). The rooms are filled with a techie vibe (boomers beware, if you have to ask what that is, your probably one...but, we still love you). The rooms are INTIMATE (No! I don't mean that in a sexual way. I mean you better be okay with sharing the bathroom with whomever you bring (if your NOT close before this trip, you will be or you won't). The LOUNGE in the Yotel was SMOOTHE. Self serve coffee and tea (mmmmm, hot and tasty). Including mood lighting and chill chairs. The lounge transported you to another world (trust me, you want to know your not in the tenderloin area). Besides all that, the security was AWESOME (can't go on any other floor, other than general locations and your assigned room (nice touch). I recommend it because the price let's you spend the extra money on the fun things in life, yeah! I'm talking about the Lyft (no! Not a sponser plug) you'll need to and from your fun spots. Drop you luggage. Put your bed in its most upright position (yes! The bed does that) and move on to the next adventure. read more

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YOTEL is a new hip world-wide hotel chain; this is the first location in San Francisco and second in the USA. Check in and check out are easy and can be done with the attendant or at a self-serve kiosk in the lobby. The lobby is modern with lots of oversized seating. There's a staircase to the mezzanine, which has a cafe. In the morning a local vendor brings a pastry and coffee cart. The concept is simple: it's a converted high-ceiling office building. The high space is utilized with a lofted bed in each room. The layout of a typical room is the toilet, shower, and sink right inside the door. Along the large window is a desk and plenty of space to put luggage. A staircase snakes up from here to the lofted bed, which is above the door. This area has a mattress on the floor, plenty of nightstand space along the headboard, lamps, and a TV at the foot of the bed. Is the room cramped, yes. Is it uncomfortable, no. If you understand this, you'll have a pleasant stay. It kind of felt like staying in a cruise ship room; you're basically here to sleep anyway. Amenities included an easy-to-use safe, iron, ironing board, hair dryer, big new fluffy towels, hygiene products like lotion, shampoo, body wash, and conditioner (all liquid, no waxy bars here). A purified water/ice machine is on each floor at the elevators. In the future, they'll have a rooftop bar, but this wasn't completed during my stay. Positives: it's very quiet here in the room. The bed nook is cozy and I slept very well every night. Inside it was safe and secure. It's kept very clean and still very new at the time of this writing. Just a few blocks in every direction you can get to amazing things with Union Square and all the touristy areas just one trolley stop away (station right outside the hotel). The other direction is Haight Street. The F Train goes to the embarcadero and wharves for just a few bucks. A BART stop is also right outside. Negatives: the neighborhood is the worst in the city. This is not an overstatement. Drugs and homeless are everywhere outside the hotel. The staff does a good job keeping people away, but it's not safe for single people, and families with children after dark. My recommendation is if you're staying here and feel unsafe, take a ride-share back right to the door. $10 is nothing compared to feeling unsafe or getting hurt. If you understand this, I'd say it's a great central location for the price. read more

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The only bad experience was with their front desk agent named Michael (Asian guy). He refused to give credit on my final balance, I was asking to do so due the hotel forgot to give me vouchers for breakfast. This person was rude and with an attitude of not trying to solve this omission by the hotel in a positive way. Other than this the hotel should have a 4 start review but due to this bad experience at checkout I will leave a 2 start. Update: Alex follow up this matter and solve it in a positive way, thank you for taking care of it. read more

This is a renovated hostel, basically. The rooms are teeny - if you're normal sized or above, be prepared to duck and squirm your way through your room. I see people call this area the French quarter and that couldn't be further from the truth. This is spill out from the tenderloin onto Market street. Nevertheless, I would actually give it closer to three stars in that it's cheaper than most places and relatively clean, at least in my experience. I highly suggest utilizing the 2nd floor lounge as it has complimentary coffee and isolated rooms for phone calls, a microwave, and some couches. Also, my room had neither a closet nor a dresser for clothes, so be prepared to live out of your luggage. Like a said, it's a glorified hostel. read more

This place is an attempt to charge big money for an 8x10, mattress-on-floor experience. The windows were glued shut. Nice staff, but with homeless defecation outside this is a poor concept in a bad area. Avoid. read more

Yotel Postivies: Great for solo trip. Built for remote work, they have a cool little area where you can work on your laptop or iPad. The rooms are small but feel very Modern/futuristic. The staff was friendly. Negative: I would not recommend walking alone at night. It's night and day at Yotel. Probably saw a few drug deals outside my window. Rooms are not built for couples, espically if you are getting to know somebody. The bathrooms have no privacy, So no number 2 in your room unless you want the whole room to smell. If you bring a person you are dating or started dating, I would recommend going to the second floor to go number 2. Overall the stay was okay. read more

I stayed at the Yotel earlier this month for a conference. There are many positives to the hotel: 1. The hotel is brand new. It felt very modern and clean. 2. The automated check-in/check-out process is pretty neat. You get to make your own key for your room. 3. The staff were extremely friendly every time I entered and left. I even got text messages before I arrived asking if I needed anything for my stay and text messages while I was there asking if there was anything they could do to improve my stay. However, on the less positive side: 1. The area is a little sketchy at night. One night, one of my Uber drivers even remarked something along the lines of "Are you sure you want to get out here?". 2. My room was insanely small. I knew it would be small from the pictures on the hotel webpage, but it felt even smaller once you were in the room. However, to be fair, I purchased the Sky cabin and there are bigger rooms available at a higher price. So you get what you pay for. I can't see myself staying here again unless I purchase one of the larger rooms. However, if you just want a cheap room that isn't too far of a walk to the Moscone Center, this could work for you if you don't mind a very small room. read more

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Currently staying at this hotel and I don't know what I did to end up in the worst room possible. I'm here on a business trip. The toilet is RIGHT next to the entrance-- no door or anything. The bed is just a mattress laying on a makeshift loft that I cannot even stand in. I pooped before going to bed and the smell is lingering up here, it's so gross how close I am to the toilet without a barrier. They also charge an amenity fee that is purposely hidden: very shady move and I don't use their gym. For the price I paid, I should've just gone to the downtown Marriott, but I didn't want to accidentally run into my boss. The interior(outside of the room) is stunning. I love it all. The Mission Control team is friendly as well. I understand what the room designers were aiming to achieve, but there was no communication or transparency through this process. I will probably cancel my last night here. read more

a lengthy review so bear with me lol on the inside, this place is VERY cool. you check yourself in via the kiosks but there is a clerk there just in case you need something! I originally had the sky (?) room, which is TINY (less than 100 sq ft) but it's lofted and fun for a solo traveler with a little whimsy, lol. the bed is at the top of the loft, with a tv at the very foot of the bed. long story short, the tv WOULD NOT turn off and I had to switch rooms at around 10 PM. not ideal but the lobby clerk was super nice and upgraded me without me asking. Wish I had her name (she was blonde, shorter hair?) Bed was comfy, sheets were clean, water pressure was GOOD. This place is 3/5 strictly due to the area - not the best part of town but keep your head down, walk with purpose and you'll be fine. i'm a solo female traveler and I've felt more unsafe in my hometown, which is SIGNIFICANTLY more suburban. this place does the trick, for a great price point, and 2 secs away from a BART station. will absolutely be staying again read more

I don't know where to start with this review but I suppose I'll address the other reviews that complain about the absolute dire and abject poverty on display right outside the doors. This hotel and many others like it are objectively responsible for the situation on the streets outside it's doors. A building that could have likely been housing to hundreds of people has been repurposed into an extremely mediocre hotel with no amenities staffed with people who are likely underpaid. Aside from tap water and a gym this hotel didn't provide anything I'd expect from even a roadside motel. The rooms resembled photos and descriptions of Norwegian prisons focused on rehabilitation and compassion. Perfectly reasonable for a carceral facility but not necessarily what I'd consider an ideal vacation getaway. There were no windows. This all being said, none of my complaints about this stay relate to the extreme homeless situation outside the doors other than the fact that I know for sure that boring terrible hotels like this are the cause. The staff was fine and competent. They're doing the best they can with the resources they have. The owner of this "hotel" should feel terrible and hopefully have difficulty sleeping at night knowing how much they've destroyed what could be a wonderful city. read more