Rude and judged me. Kept calling me nonstop and wouldn't stop. Had to block them. The doctor I…read moresaw was very judgmental, and everything was going to cost 800 and up. Ridiculous!

Skin and nail assessment. First time visit plenty of parking, nice location, Super Clean office,…read morenice Staff. Dr. Basko suggested starting with a full body scan, to view all skin and nails concerns. Doctor Basko provided lots of additional information to me. Good communication skills & bedside manners with Dr. Basko. Thank you to the front desk for their consideration in assisting me so well, as a first time patient. Also, thank you too the professional staff. That makes the calls to set up the appts & reschedules as well.

Wow this place is awesome staff very nice and polite. I really like the receptionist Jennifer she…read moreis always smiling. I missed 3 appointments because they moved their office right next to the elevators. Nice and clean office everything brand new woot woot. I truly love this place. Very professional.

Great staff that works with you to get you in to see your preferred doctor. Caring and personable.read more

Great Doctor who listens and takes his time to access your problem. There was absolutely no rush…read more He prescribed medication, set up a follow and my problem was resolved. He is patient and listens to what you have to say concerning your skin issues I would highly recommend Doctor Raab

Negative 39582 stars. Incredibly dismissive, rude, condescending. I'm actually unsure how he has a…read morejob and is able to speak to people the way he does. I'm an ICU nurse know sometimes good doctors don't have good bedside manner, but he lied about medication dosing until corrected him and then he tried to back track.

I have had hair removal treatment in the past and Kelly is by far the nicest, gentlest aesthetician…read moreI have had work on me. Pricing is fair and affordable. Kelly pays attention to detail and I highly recommend her!

Kelly is amazing!!! She does all my facial needs and I won't trust anyone else with my face!read more

I would not recommend to be seen by any PAs in any of the offices. On two occasions I encountered…read moreincompetent provider, lack of follow up and absolutely amazing redundancy. Front office personnel who fields the calls Sharon attempted to convince me that PAs are surgeons. I am pretty sure Illinois Department of Financial and Professional Regulations does not include the surgery or any complex procedures in the list on accepted duties to be delegated to PAs PAs can act as "first assistants" and work under the supervision and guidance of a licensed surgeon. If your procedure is performed by PA please be aware.

They were good, decent staff, clean but the pricing is outrageous and my insurance declined a lot…read moreof it. It's kind of bougie and you're gonna pay for it - they charged me over $100 to remove a single stitch.

My initial appointment was via a Groupon deal as I did not know what to expect…read more From the beginning with scheduling the office was friendly and quick with responses. Dr. Suwan was kind and informative about what options there were, how they differ, and which would be best for what I was looking to achieve (minimize 11's and forehead lines). The office itself is clean and well kept. So far I'm very happy with the results and already have my next appointment set. I don't have a before photo, but the last photo is me trying to make a face so the lines appear and as you can see my 11s and forehead lines are barely there and this is after only 1 appointment!!

I went to Dr. Suwan in February 2024 for lip fillers and had a very disappointing experience. I…read morewent in for fillers only, but she repeatedly pushed Botox on me. The injections were rough, I had significant swelling and bruising around my lips, and I was given no aftercare instructions. My lips went back to their original size within a month. When I called, I was told I needed a second syringe and that this had supposedly been discussed during my visit. I went back, and instead of addressing why the filler didn't last, she tried to sell me a third syringe, commenting that my smile was "very wide." Once again, the results faded within a month. In February 2026, I went to a different injector (BRN, RN). She was thorough, gentle, and professional. She couldn't even feel any prior filler in my lips. I received one syringe, had no bruising, minimal swelling, and loved the results. The difference in skill and professionalism was night and day. Based on my experience, I would not recommend this provider.

At my appointment I was told I'd be called with the results of my biopsy, but because of the…read moreupcoming (Christmas) holiday, there may be a delay and not to worry. That's easy to say, but difficult to do. Still, I was patient (all the while having coworkers, students, and family asking me for updates). After 2 weeks I was getting antsy, so called and left a message. In doing so, you're prompted to record certain information: "State your name and hit the # key; State your doctor and hit the # key; State the reason for your call and hit the # key," etc. The PA-C who did the procedure called me back within a few hours, but apparently the "reason" for my call wasn't relayed, because she had no idea why I had called. After that bit of awkwardness, she said she was surprised no one had called me with the biopsy results. They were negative. The end. I mean, that's great and all, but here I was a bit anxious (while trying not to be, but my mind goes 20 steps ahead and into the "what ifs" pretty easily) the whole time, waiting like I was told. The next day I went to my mom's to find a letter from them stating the negative results. Again, great... but a phone call - like I was told I'd receive - would have been much, much better. I mean...this relates to skin CANCER, which I've had (the deadliest kind, mind you) - probably should be a little higher on the "Let's make sure we follow up with the patient like we said we would" List. Disappointing.

Okay, so while I love the level of care and how they've made my face look post-skin cancer, I'm…read moreannoyed with their billing antics. I paid $800 for cosmetic surgery to laser on my face... and then scheduled a followup appt. to make sure all was well with the laser I just paid a load of cash to have done. I called before coming in to that appt. as I felt it looked good and wanted to make sure I wasn't getting charged. She told me I wasn't because it was a follow-up to a cosmetic procedure I paid out-of-pocket for. I went in and was nonchalantly talking with the doctor about my lasered areas (one being my skin cancer scar) and said that sometimes it breaks out with tiny pimples and if that was normal... as a result of the cosmetic laser. He looked at it and diagnosed me with something. Because he gave me an (untreatable) diagnosis, I was charged $40 for that appt., even though it was my followup and not a new concern. Still annoyed. Make sure you are careful in speaking about finances and what you ask for. It's pretty ridick that I'd be charged for him to tell me the little pimples (using a fancy term) are normal as a result of the surgery I've had. BS I tell you. I'll still go back because they did a nice job when all is said and done, but I just hate being nickel and dimed about every little thing.

The doctors are top notch, experienced, personable and fabulous. The staff are friendly and…read morewelcoming. The clinic is large, very busy and has best in class equipment and is meticulously clean. Great operation!

I'm deeply disappointed with my experience at Oak Dermatology, specifically regarding the MiraDry…read moreprocedure with Rachel. From start to finish, the experience was truly traumatic. Despite expressing discomfort and obvious anxiety stemming from the intense physical pain of my initial procedure with Rachel (which makes me sweat just thinking back to it), both Rachel and Rhonda flat-out refused to let me switch providers for the second treatment. I finally received approval to switch and booked the appointment, only to be told a month later it was being canceled if not done with Rachel. Their rigidity and lack of empathy was appalling. Let me preface this by sharing that I have a high pain tolerance -- I've fractured my hip during military service and have tolerated Opus treatments in the past without flinching; yet, the pain of this procedure was infinitely worse than both of those combined or any surgery I've had. It felt like someone was literally burning off my armpits for over an hour. Between that and the endless injections that wound up being futile, I have never cursed so much in my entire life in one sitting. Nothing Rachel attempted helped with pain management, and my clear distress was minimized and ignored after I recounted the experience to her and the staff. If both Rachel and Rhonda are supposedly qualified to perform this procedure, why refuse my simple, reasonable request to switch providers for the second round of treatments? Had I known they would be so inflexible and dismissive of my well-being, I never would have chosen Oak Dermatology. Now, I have to spend several thousand more dollars to do the procedure anew elsewhere, since the discounted second treatment is non-transferable wherever I go next. This clinic clearly prioritizes their own egos and reputations over patient comfort and care. It's incredibly disappointing to see this kind of arrogance in a medical setting. While Dr. Hsu and Stephanie are genuinely wonderful, competent, and caring professionals, my overall impression of the practice is deeply negative after this. I would never return to Oak Dermatology after being treated in this way.

Horrible service. Constant run around, not helpful with follow ups. Horrible online AI phone/text…read moretree. They just keep making appointments for everything to get you to come in for everything. Find another dermatology office; don't waste your time with this place. The phone just rings, the office location is horrible for parking and the PA's are horrible in communication.