This is my first ever yelp complaint. I am upset with myself that I didn't read these ratings…read morebefore booking. If you plan the rent from this company... please read and take pictures of your boat before departing. I reserved the boat on Friday 7/11 for use on Tuesday/Wednesday 7/13-7/14. When I called it seemed like was interrupting something.. he asked if he could call me back. Didn't ask for a name. He did call back. He was polite on the phone and was able to quickly make our reservation. I still felt like something was missing. I wasn't asked how many people. I had to ask. Wasn't told no pets. Or ANY rules/regulations. I asked how early I could pick up and that was pretty much it. When we went to get the boat we were told our reservation was canceled. No one in our group canceled that reservation! They said someone called and claimed to be getting deployed for military. I was told we could pick up as early as 9AM, but we came to pick up after 11AM. Thinking they just gave our boat away??? The people in front of us did not have a boat reservation. Took over an hour to get the boat. They gave us a "consolation" boat. The thing to pull rafts on the back was broke. They gave us a rope to try to figure another way to tow a raft. Boat was dirty. Canopy was taped together. No anchor. Kids ended up having fun so the day was a success. Day two it was raining off and on. The lake was a little choppy. We stopped to fish and jump in. Our boat wouldn't restart. We called into the marina and the helped us trouble shoot. We had to tighten the battery terminals. Then the canopy started to fall apart the last hour. My daughter's boyfriend was trying to hold it together as we were trying to get out of the rain. It was just falling apart. My husband and daughter were both hit with the bar when it came down. When we returned to the dock, it was like they were waiting to charge us with damages that they knew were going to occur. There was a lady there who was not there when we picked up the boat. She was yelling at us about the canopy and blaming us for the battery wires becoming loose. She said that happens when you hit bumps in the water. We were charged over $200 for gas. The gas gage was broke so we didn't realize that it was low. We were still fine with that charge. They charged us a $150 fill up fee on top of the $200.. also fine with that. We misunderstood the return boat time. First night was 7:00 and second night was 5:00. We returned at 5:30 the second night so that was a $50 charge.. our fault! The guy running the desk was nice, but not super informative on a lot of their "rules". The lady when we returned the boat was horribly rude. She left but the called into the desk. We could hear her telling the guy to "deal with them". She told him that we owed over $1400.00. Added an additional $900 for the broken canopy which was already breaking when we took it out. After reading all these reviews from over 7 years ago, I can't believe they are still in business. Lesson learned.... Read the Yelp reviews! Take pictures when something seems wrong. Go with your gut when booking!!!

Our experience was HORRIBLE. Rent somewhere else, and here's why…read more.. Spending your hard earned money will get you this: * Algae on the boat floor (even though the sign out front says "Cleanest Boats on the Lake") * No anchor! * Masking tape "reinforcing" the bimini -- seriously, they tried to fix it with tape. We had the bimini down and when we went to put it back up, the tape snapped and the pole hit my dad in the head. * A boat that sometimes doesn't start, leaving you floating toward a $30K boat with no anchor to stop you. We rented a boat for two days. First, they canceled our reservation -- so when we showed up, we had to wait an hour just to get on a boat. The one they gave us was junk: algae on the floor, broken bimini, crusty leather seats (I could go on). We rented a tube, and they gave us the wrong rope. We had to go all the way back ourselves to switch it out because no one was there to help. On Day 2, we took the boat out and stopped to fish. When we tried to start it again, it wouldn't turn on. The boat started floating toward shore -- and guess what? No anchor. We fixed it ourselves (and even told them how to fix it, hope they listened). When the wind and rain started, we headed back. We tried to raise the bimini with the motor, but the tape snapped -- and a pole smacked my dad in the head. When we pulled in, the owner walked up with a clipboard, sighed, and said, "So what are the damages?" Like she expected the boat to fall apart. Then they tried to charge us for the bimini and claimed we must've hit big waves and broke it ourselves. They scam their customers -- plain and simple. Spend your hard-earned vacation money somewhere else. This place does not care about you or your experience. Have a great trip -- just not here.

We're in the area to visit Ohiopyle and were looking for some places close by to take our golden…read moreretriever swimming and while eating breakfast this morning at Yum Yums one of the owners recommended this place. After hubby and I toured Kentuck Knob we stopped by our hotel to get our golden and headed straight here. I was worried that being Father's Day that the place would be insanely crowded but there weren't many people there and since there are so many areas to park everyone that was there was pretty well spaced out. We stopped at the boat ramp area so our golden could jump off the 2 floating docks and he absolutely loved it. The water is really clean and hubby even saw a huge fish jump out of the water while our dog was retrieving his ball. This area has benches and a walkway around the lake and there are also bathrooms, pavilions and picnic tables and seems to be quite popular with the local fisherman plus it was so clean and pristine, my only regret is that we didn't find this place sooner because we would have been bringing our pup here every morning and evening. Great place for fishing, family get togethers or for a nice walk around the lake, we're actually getting ready to head back up there now.

Our guide was knowledgeable and friendly. Learned many things about the history of the area, as…read morewell as the current usage and plans for some areas. Highly recommend this tour: wish we had done it at the beginning of our time in Deep Creek (we did it our last day)- Our guide pointed out places to visit and areas of interest. Thank you!

The boat tour was fantastic. It was a last minute call and every minute worth it. Tour guide Evan…read morewas great. He told the history of Deep Creek Lake and towns significance on American culture. Will recommend it to all visitors.

We signed up for whitewater rafting on the Cheat River. They switched us to "duckies" inflatable…read morekayaks due to low water level, which gives each rider more control of how intense their experience is. Jumping off a rock was fun. Lunch was delicious. The guides worked diligently to make it safe and fun, including pre-deploying a helper at known trouble spots. Next time I might take them up on the offer to pitch a tent by the river so we don't have to rush there in the morning.

What a great experience! This is a great opportunity to float or kayak the Cheat. We chose to…read moretube... very relaxing! They provide tubes and life jackets, and drive you to the drop off location, and you float down the river until you get back to where you started! This is a great opportunity for family fun or team building, and is good for wide range of ages. There's a cute campsite nearby with really affordable overnight rates if you want to make a weekend of it!

The store and campground are not associated with Patriots 4 Inc. which is a 501(3(c) nonprofit…read more The nonprofit owns the 4 cabins on Heroes Circle and is separately managed and maintained. The store is thriving now under new management, phone number to the store and campground reservations has not changed.

We happily discovered this place for lunch and were thrilled to find out they also have free wifi…read more We were staying down the road and putting in our kayaks in the Cheat at the st. George bridge. The owners couldn't have been nicer and offered to let us use their campground to put our boats in - which we didn't need - but it's nice to know that you can do that and they will provide the service of picking you up and bringing you back to your car. We ended up coming back a few times for snacks, oj, and even lunch again. Thanks so much!

We decided the evening before that we wanted to rent a boat for the day. We called everywhere and…read moreno one had any available. I found Bills and was hesitant to use them due to the negative rating on yelp. After I reviewed the ratings, we decided to take a chance and I am so glad we did! A lot of the reviews said the staff was rude, and a bunch also said they were charged unfairly for "damage" to the boat or propellor. We took videos of everything when we got the boat before leaving the marina and decided we would take a chance. We also took the insurance so the most we could lose was $250. Given the cost of these rentals was less than many others, we decided it was worth the risk. Our experience was perfect with Bill's. The staff was very friendly and knowledgeable. Patient with our kiddos questions. Informative about the lake and their advice was spot on. The return process also went smoothly and we were not charged for any damage since we returned the boat in the same condition as when we started. I would call them first next time because of the reasonable prices and great service. We had an absolute blast on the lake and spent the entire time fishing, cruising and tubing. Used up almost all the gas too!

Beware! I brought a new Bennington in for warrenty repair that was refused since I didn't buy it…read morethere. Unbelievable!

This was amazing!!! I went white water rafting and I was scared at first but then I went and it was…read morefun. Trust me the Rapids are amazing a little bit scary but fun. And we made it out safely thanks to Z (our guide) she was amazing, kept us safe, and she genuinely felt like a companion so thank God I made it out safely and with an amazing guide.

I wish I had more time to explore the park as a whole, but I had an aggressive agenda where I had…read morepreset times to tour two Frank Lloyd Wright residential masterpieces, Kentuck Knob (review: https://yelp.to/_zBjRXaWxl) and the legendary Fallingwater (review: https://yelp.to/hQ179hIMk_). Motoring in my rented SUV through the gorgeous Laurel Highlands region, I had roughly an hour to drive the seven miles between the two homes right through this park. Right in the heart is a most worthwhile stop, Ohiopyle Falls, a twenty-foot waterfall that spans the wide Youghiogheny River over a couple of dramatic levels. The parking lot was huge and pretty empty, and it was a quick stroll to the broad observation decks that jut out over the river. There was a group of kayakers huddled together as they were preparing to navigate the whitewater torrents. The hamlet of Ohiopyle provides a welcome coffee break. RELATED - Exploring the greater Pittsburgh area? Here's a collection of places I've visited and reviewed: https://yelp.to/JIi0cQGNmO

Look...water skiing and wake boarding are hard. There's getting up, staying up, being towed at the…read moreright speed, and all the little adjustments that need to be made to get from beginning to end. Greg is absolutely the best. He's filled with positive energy, great advice, and a confidence that makes you listen to him. He got my 13 year old up on skis and my 16 year old up on a wake board both after two tries. They did what he said and before we knew it they both looked like pros on the water. I cannot too strongly recommend Greg as an instructor. He's the best out there for sure. He won't let you down, I guarantee it! You're welcome.

We returned in July 2020 and had Greg take us out again on the lake. We had an amazing time tubing…read moreand water skiing!

Amazing customer service! This is the third time we have rented from them and they went above and…read morebeyond to make sure it was a great experience. Thank you

Had to sign off on all aspects of rental boat- without having been on boat…read more Horn did not work. Could not check lights because it wasn't dark. Ootherwise an OK experience.

My wife and I spent our 30th wedding anniversary in Deep Creek and the chair lift told us about…read morebeing able to do white water rafting at the top of the mountain. We did not process what she was telling us which was a very EPIC experience. The staff was nothing less than friendly and amazing. They told us all about Wisp's best kept secret which is their water rafting. We watched them pump water into the course and walked around exploring what we were about to do. Mike was our guide on the raft and made the experience EPIC. He was super friendly and made sure we were having fun the entire time. Seriously Mike and the entire staff make you feel like you are a part of the gang. To not come here and experience rafting at the top of the mountain with Mike and the rest of crew of Adventure Sports are fun memories and experiences missed out on. I cannot praise these guys high enough. 10/10 Will return! We booked our raft with Mike the day before because the spots fill up fast.

Had a fantastic time, we had a group of 12 Boy Scouts, everyone wonderful time, highly recommendread more