Beware! I brought a new Bennington in for warrenty repair that was refused since I didn't buy it…read morethere. Unbelievable!

Absolutely terrible people to do business with! Had a deal for a boat trailer and the day before we…read moretravel to get the boat they say that the purchase order is no good and we are raising the price over $2000! DO NOT DO BUSINESS WITH THEM!!!

My husband and I did our open water certification through Splash and I can't speak highly enough…read moreabout our experience. Spike at the store is the best and is so knowledgeable; and he'll give it to you straight on what you need and don't need in terms of equipment and gear. We did the closed water training at a local high school, and the instructors were well versed and super helpful. Shout out to Lang and Scott for being great instructors and so patient. To top off the whole experience, we decided to travel to Florida to do our 4 open water dives that are required for certification and two of the owners (Kim & Ed) were awesome enough to take us down there and teach us in the ocean rather than in the quarry. What an amazing experience from start to finish. They were absolutely awesome and we had such a great time. Would highly recommend this place to anyone wanting to get their scuba certifications. We actually plan to get some more certifications through them in the future too. Thanks to the whole Splash team for everything!!!!

Professional...Talented...Outstanding Service…read more All come to mind. There is no better dove shop or Scuba Instruction in Western PA!!!

Great place for your Mercury boating needs. Needed some oil and a filter for my.pontoon boat, and…read morethey had it in-stock, and at a reasonable cost. Took a look around with a fellow that worked there that was friendly and helpful. They have pretty much anything you might need for boating and fun on the nearby lake ar Raystown. Will definately be stopping in again!

I am a first time boat owner. I stopped in here by accident looking for some clevis pins to secure…read moremy trailer safety chains on to my truck. The place up the street where I just bought the boat let me leave for a two hour drive back to Maryland with no trailer lights or safety chains connected or any basic advice on trailering the boat (like not being able to back up the trailer without a pin to lock the brake actuator- who knew?). The man who helped me at Shy Beaver knew. He was extremely nice and patient with me. He taught me a lot and I think he genuinely wanted to see me leave there safe. After getting my chains hooked up He even pieced my wiring together so it worked. He wouldn't even let me pay him. I really owe him more than I can write here. It turns out he was the Business Manager. Enzo Marin thank you very much for your help.

This is Maryland's only ski resort. I have skied Wisp many times and always enjoyed it. Even when…read moreit's icy. This is my first visit in over a decade and the first time not during ski season. The hotel was like I remembered. The restaurant and bar are different than my last visit. Sadly, I can't report on those because they close at 8pm. Even on Friday & Saturday nights. Wisp needs to change that for weary travelers who want a beverage after a long drive. They did do an excellent job handling our group and catering our lunch. The group dinner was given good marks by my colleagues. I want to return to play the two golf courses and ride the alpine coaster.

During our time in Deep Creek, we decided to visit Wisp Resort. I was looking forward to visiting…read morethe Wisp Resort largely because of their mountain coaster. Upon arrival, I noticed how run down things seemed. The parking lot was in bad shape and there were piles of stuff just hanging out behind different buildings. I couldn't tell if they were renovating or what but definitely not how I envision a "resort". I was not shocked to find that the mountain coaster was out of order. Went with the vibes I was getting. We pivoted and rode the lift to the top. It was a beautiful ride, we saw some animals and lots of interesting plants. Once at the top we hiked around a bit and watched some people do the white water rafting. It wound up being an ok time for my family and I despite the coaster being down.

Amazing customer service! This is the third time we have rented from them and they went above and…read morebeyond to make sure it was a great experience. Thank you

Jet skis worked great and it was an easy process! Would use them again. We got two jet skis and…read moreused them for 4 hours

Boat, SUP and Kayak rentals…read more No jet skis Friendly staff, clean restroom, neat store.. went in to check for jet ski rentals but gathered other information since they didn't have any to rent.

We had a 3 day boat rental from the Aquatic Center. Great service and a friendly staff. The boat…read morewas good quality at a good price. Both the pickup and return were easy! Worth pointing out that the boat was a jet boat.... significantly different than inboard with a prop.

My wife and I spent our 30th wedding anniversary in Deep Creek and the chair lift told us about…read morebeing able to do white water rafting at the top of the mountain. We did not process what she was telling us which was a very EPIC experience. The staff was nothing less than friendly and amazing. They told us all about Wisp's best kept secret which is their water rafting. We watched them pump water into the course and walked around exploring what we were about to do. Mike was our guide on the raft and made the experience EPIC. He was super friendly and made sure we were having fun the entire time. Seriously Mike and the entire staff make you feel like you are a part of the gang. To not come here and experience rafting at the top of the mountain with Mike and the rest of crew of Adventure Sports are fun memories and experiences missed out on. I cannot praise these guys high enough. 10/10 Will return! We booked our raft with Mike the day before because the spots fill up fast.

Had a fantastic time, we had a group of 12 Boy Scouts, everyone wonderful time, highly recommendread more

We rented a boat for a bachelor party. The staff was very accommodating on helping us get the right…read moreboat for our trip. Helped me decorate it and the boat was beautiful. Great idea during covid. There was tons of room on the boat. The only tough part was getting gas at the end since everyone is trying to go at the same time- might pay extra to get gas at another station to make checking back in easier

First off, we called months ahead to make sure the boat we were getting could fit two people on a…read moretube. We get to the establishment and we are told we can only fit one person. When we got the boat, we were told to arrive 30 minutes earlier than our boating time, and when we were arrived the establishment was closed and we had to wait outside for 30 mins before they openeded. once we were able to get inside and sign our paper work, they STILL DIDNT GET OUT OUR BOAT ON THE WATER UNTIL 10:15 AM. OUR BOATING TIME WAS 9AM. We paid full price. When we came back with the boat (an hour late like they gave us the boat an hour late) the staff was INCREDIBLEY rude. The one staff tried to run us over with the tractor and didn't apolagize when we all went running out of the way. Spend your money somewhere else. HORRIBLE establishment. Would NEVER EVER give this place my money again.

This is my first ever yelp complaint. I am upset with myself that I didn't read these ratings…read morebefore booking. If you plan the rent from this company... please read and take pictures of your boat before departing. I reserved the boat on Friday 7/11 for use on Tuesday/Wednesday 7/13-7/14. When I called it seemed like was interrupting something.. he asked if he could call me back. Didn't ask for a name. He did call back. He was polite on the phone and was able to quickly make our reservation. I still felt like something was missing. I wasn't asked how many people. I had to ask. Wasn't told no pets. Or ANY rules/regulations. I asked how early I could pick up and that was pretty much it. When we went to get the boat we were told our reservation was canceled. No one in our group canceled that reservation! They said someone called and claimed to be getting deployed for military. I was told we could pick up as early as 9AM, but we came to pick up after 11AM. Thinking they just gave our boat away??? The people in front of us did not have a boat reservation. Took over an hour to get the boat. They gave us a "consolation" boat. The thing to pull rafts on the back was broke. They gave us a rope to try to figure another way to tow a raft. Boat was dirty. Canopy was taped together. No anchor. Kids ended up having fun so the day was a success. Day two it was raining off and on. The lake was a little choppy. We stopped to fish and jump in. Our boat wouldn't restart. We called into the marina and the helped us trouble shoot. We had to tighten the battery terminals. Then the canopy started to fall apart the last hour. My daughter's boyfriend was trying to hold it together as we were trying to get out of the rain. It was just falling apart. My husband and daughter were both hit with the bar when it came down. When we returned to the dock, it was like they were waiting to charge us with damages that they knew were going to occur. There was a lady there who was not there when we picked up the boat. She was yelling at us about the canopy and blaming us for the battery wires becoming loose. She said that happens when you hit bumps in the water. We were charged over $200 for gas. The gas gage was broke so we didn't realize that it was low. We were still fine with that charge. They charged us a $150 fill up fee on top of the $200.. also fine with that. We misunderstood the return boat time. First night was 7:00 and second night was 5:00. We returned at 5:30 the second night so that was a $50 charge.. our fault! The guy running the desk was nice, but not super informative on a lot of their "rules". The lady when we returned the boat was horribly rude. She left but the called into the desk. We could hear her telling the guy to "deal with them". She told him that we owed over $1400.00. Added an additional $900 for the broken canopy which was already breaking when we took it out. After reading all these reviews from over 7 years ago, I can't believe they are still in business. Lesson learned.... Read the Yelp reviews! Take pictures when something seems wrong. Go with your gut when booking!!!

Our experience was HORRIBLE. Rent somewhere else, and here's why…read more.. Spending your hard earned money will get you this: * Algae on the boat floor (even though the sign out front says "Cleanest Boats on the Lake") * No anchor! * Masking tape "reinforcing" the bimini -- seriously, they tried to fix it with tape. We had the bimini down and when we went to put it back up, the tape snapped and the pole hit my dad in the head. * A boat that sometimes doesn't start, leaving you floating toward a $30K boat with no anchor to stop you. We rented a boat for two days. First, they canceled our reservation -- so when we showed up, we had to wait an hour just to get on a boat. The one they gave us was junk: algae on the floor, broken bimini, crusty leather seats (I could go on). We rented a tube, and they gave us the wrong rope. We had to go all the way back ourselves to switch it out because no one was there to help. On Day 2, we took the boat out and stopped to fish. When we tried to start it again, it wouldn't turn on. The boat started floating toward shore -- and guess what? No anchor. We fixed it ourselves (and even told them how to fix it, hope they listened). When the wind and rain started, we headed back. We tried to raise the bimini with the motor, but the tape snapped -- and a pole smacked my dad in the head. When we pulled in, the owner walked up with a clipboard, sighed, and said, "So what are the damages?" Like she expected the boat to fall apart. Then they tried to charge us for the bimini and claimed we must've hit big waves and broke it ourselves. They scam their customers -- plain and simple. Spend your hard-earned vacation money somewhere else. This place does not care about you or your experience. Have a great trip -- just not here.

Found bed bugs on night 1! Thankfully we had not yet gotten on the bed or put any of our stuff on…read moreit, but this meant the room and bathroom were off limits ,although we needed it to accommodate our size group. Customer service was apologetic, but offered little solution for this huge (and disgusting) inconvenience. After many calls back and forth we did get an air mattress that we place in the dining room for the rest of the stay and offered a partial refund. The house also seemed like it had not been cleaned properly. The bedding and bathrooms had hair all over and some were stained. No paperwork has been received, so at this point, who knows if they will honor their word with the refund. Bed bugs aside, the house was in a quiet neighborhood and close to the lake.

Arrived with my family on Thanksgiving! I am the only one who had been to Deep Creek and stayed…read morewith this company before in the bedroom my brother in law and his fiancée were in had BED BUGS!!!! According to pest control it was a infestation and whomever cleans the property does not do a deep clean. Nuff said! We found hair in numerous places. Also we noticed that room was the only room to have pest plug ins in the walls. I believer they may have known it was an idsue prior to receiving us. What are the odds??! The weather was crazy we were about 3-4 hrs away from home and most places were booked its Thanksgiving. Its a group of 14 of us the youngest is 18 months and the oldest 69. First Thanksgiving without my grandmother who passed in February of this year. Too exhausted to get into anything else about this needless to say all they did was to offer us $350.. Happy Thanksgiving