DON'T be like me and take 13 pair of slacks here and request VERY LIGHT starch and NO Crease! BE BETTER!! I won't mention how rude and belligerent she became when I checked a pair and mentioned the creases in the store. ‍‍ read more

EXTREMELY RUDE! brought in my comforter that my cat threw up on, but I cleaned most of it and it only left a minor stain. Brought it in because my washer isn't big enough to fit my king size comforter. She walked away and said that cat stuff can't come out and the smell can't come out. There was no smell coming from the comforter. She walked away and did a shooing motion for us to leave. Never again! read more

Absolute worst alterations shop I've experienced in my 17 years in using shops for alterations. The stitching is extremely uneven even after returning for the third time to fix their mistakes. The customer service is horrendous as the management wasn't willing to work with me. read more

the lady there said she did not have change for a $20.00 bill, the price for my bill was $11.00. I was told the she is a racist and I believe that. location is very close to my house but I will never go back. read more

I have had a formal dress altered here and it was done beautifully. The lady that usually helps me is always friendly and even pointed out that she could help make my dress look better by altering the top, for it was a little too big on my shoulders. The price of both the length and shoulder alterations were cheaper than just a simple hem at the other locations nearby. She takes pride in her work and her friendliness will definitely keep me coming back. I always feel welcome and her prices are very reasonable. I would definitely recommend this business to family and friends for all of their alteration needs. read more

Young's Cleaners & Alterations - This is the dress that was altered - Sewing & Alterations Near Me - San Antonio, Texas

This is the rudest place I have been to. Besides them being rude they are very expensive and they only take cash nothing but cash. It cost me over $17. To have a few little seams sewn. She wouldn't touch the rest of the clothes she said she couldn't do it so I decided to try another place which they were wonderful for alterations. It's called Tinas, they were so polite and all three of my things for less money than this place charged me. Tina fix all of my jackets and even replace the button for $16. It makes me wonder why Young's cleaners only except cash and no credit cards seems kind of funny to me does it to you? read more

I had read the reviews but brought in what turned out to be $45.00 of Laundry and 1 Dry cleaning item because it was convenient for me. I brought them here because I was having trouble with another cleaners putting in too much starch. (Light same same heavy) I asked to have the shirts laundered, NO starch, and pressed. I was assured that was possible and we had some discussion because the attendant put the Dry Clean item on the same slip. When I picked up my items the dry clean item was correct. However, all the laundered items were heavy starched. The attendant at pickup was the same as the one who put in the order. She looked at the slip and said "I took this order and if you told me NO starch I would have written down." Enough said... Don't GO to this Place. read more

This is my first time going to the location in about 3 to 4 years. I went on November 19, 2021, and was charged $100 for my services. With taxes it came out to be 108 and some change. I get the receipt and I was charged $112, and that was for the service fee. Service fee, great. The issue that I have is I was never notified that there was going to be a service fee. If there's a service fee, then why four dollars of my money just to spend my money. I looked for signs, and I don't think I saw signs. She automatically assumed that I should know that there's a service fee, and never told me anything. I know that she's busy all the time, but having great customer service will keep people coming back Time after time. read more

This woman and her location are great. For customer service, value and hospitality .

We've been going here for about 2 months. The prices and service are reasonable, however they consistently crack the top buttons on men's dress shirts. This has happened at least 5 times. When we complained about it, they fixed the buttons, but blamed it on the quality of the buttons found on Express dress shirts. The lack of Sunday service is a bit of an inconvenience, but not out of the norm for dry cleaners in this area. It's very accessible in the HEB plaza next to the liquor store. Overall, an average dry cleaner, but check your buttons! read more

The first time I went there over a year ago, and several times since, they were terrific. ! Now let's fast forward to today. I go in there with $75.00- $85.00 worth of laundered shirts, which I looked on the website to see if they still offered their 99 cent sale. Shame on me for not calling first, but same website they've had there for years and never an issue. The lady was very short and somewhat condescending when I asked after putting the shirts on the counter and her taking my hangers, if the special was still on. She said "NO" and they cost $1.90 each. I respectfully said no thanks, and grabbed my shirts, and left while asking the question about the website, to which she replied "prices subject to change without notice". I found her tone and attitude rather rude, but it just confirmed that they don't value customer service, especially since I drove from Stone Oak. All I can say other than that, I will never go there, and let the buyer beware, because they don't value their customers..JUST THE BOTTOM LINE..oh well, their loss ! Maybe they should spend 5 minutes and $25.00 at most, to update their website...says alot about them, doesn't it ! RFM read more

This place is the absolute worst $73 to alter a bridesmaids dress for just a couple of inches Not same day service or next day. Very rude too. PLEASE DON'T GO HERE!!! read more

BEWARE OF THIS STORE! This lady is a fraud, and rude as hell! She charged me to dry clean a cashmere sweater with a very easy to remove top of the fiber stain, which I told her about when I first walked in. The minute I walked in she looked angry that I even asked her anything or spoke to her. I left it anyway, I honestly could of cared less about her horrible customer service had she at least done the job! I came back and the stain was the same way I left it, she basically did nothing to it. Didn't even look like it had been steamed. It looked and smelled exactly the way I brought it in. Just folded over a hanger and with a plastic cover. It was a blessing in disguise because I read the reviews of how she's shrunk clothing. Go elsewhere or DIY, it's not worth your money, or the grief this lady puts you through! read more

I realized a couple weeks after a pick up that two dresses were missing. Called and left a message. Nothing nasty or anything. Got a very defensive call back. The lady was able to tell me that I dropped off 14 shirts, 2 dresses and some pants. I told her the dresses weren't in the pick up. She told me they have to be in my house somewhere. She said I gave you everything. I always count and I remember giving you everything. She is the only one working there. She may remember her customers but she can't possibly remember every item that is dropped off and picked up. The only way I know they are responsible is because we don't take our clothes anywhere else and it's just me and the hubby at the house. The sad thing is that we have used Yongs for years. They've messed up my uniforms and replaced them, even messed up some true religion jeans and replaced those. We continue to use them. Everyone makes mistakes....Everyone. For her to not ask any questions and immediately get defensive is unsatisfactory. I'll be changing cleaners. read more

Excellent one day service! Dropped off by 7 picked up by 5 for an inter the following day. Hardly a procrastinator, definitely not a suit type of wearing man. Young's delivered the suit and the interview was a success. read more

I wanted to give a new dry cleaners a try and this place did not upset. They are comparable to other cleaners but go the extra step to provide quality work. Base cleaners messed up my nametags and they repaired for free. Awesome customer service, my new dry cleaners! read more

I took my alpaca sweater in for dry cleaning, I expected it to be dry cleaned, like I had asked. I come back several days later to find out that they didn't dry clean it, in fact they washed it! Upon washing it, it shrunk. When she told me what happened, I told her that they have my phone number, I would have expected a call from them before such a decisions were unilaterally made. Though the lady was apologetic, it didn't change the fact that they shrunk my sweater to an infant size. She reimbursed me the cost of my sweater (minus tax), but not the cost of the services which I paid them, nor the aggravation they caused. I would highly recommend anyone to stay away from them. read more

Really bad customer service. RUDE Asian lady that works there. Direct your business elsewhere. DOES NOT do same day service as advertise. Horrible experience. Complete waste of time. read more

Poor craftsmanship when it comes to alterations! Crooked and uneven. $45 for a formal dress bottom hem that looks ridiculously crooked and should've cost $5. Don't waste your time or money at this location, honestly. read more

They don't deserve even one star, but you have give a star to have this posted. Scammer!!!!!! The Chinese lady is soooo nasty. I went to pick up my sons uniforms and his friends uniforms. The young man checking me out said my sons friends uniforms weren't paid for. He charged me $55. When I gave the uniforms to his friend he said he pre paid $80 and she gave him a hand written receipt. When I went back in and explained she gave me my money back and rushed me out of he store. The old Chinese lady is a scammer!!!!! She gets away with it because it's so convenient for people on the base. Be careful!!! If you like being treated rudely and being scammed this is your place. read more

The manager, worker, lady or whatever she is that works at this place is a complete bitch and absolutely RUDE. My husband and I walked in to get his clothes altered, and once we walked in there was NO greeting or hello she YELLED at us to take his clothes of the hanger.....like um excuse me how about asking us nicely instead of shouting at us to get his clothes of the hanger. After we showed her the clothes that needed to be dry cleaned she kept going on and on about what a horrible job his alterations on his clothes were because he went somewhere else to get them altered. She kept criticizing the alterations in his clothes, at the end of the horrible service we received my husband then asked if it would be done tomorrow on Sunday since we got it to her on Saturday and we saw on the sign that said "WASH AND FOLD SERVICE DONE SAME DAY." She then YELLED at him AGAIN and said NO and threw his clothes on the counter and told him to go somewhere else. We will NEVER EVER GO TO THIS PLACE AGAIN AND I WILL MAKE SURE TO SPREAD THE WORD AND TELL EVERYONE NOT TO GO TO THIS PLACE DUE TO HORRIBLE CUSTOMER SERVICE. read more

TERRIBLE BUSINESS!! 1. ATTITUDES & CUSTOMER SERVICE. Rude! They almost scow at you when you come in, they don't greet you, there's sighing, mumbling, etc. Every time I've asked for alterations, it's a problem to do it, we don't do it like that, or the "No problem" followed by NOT accomplish anything stated. 2. DRY CLEANING. Returned clean, however they used huge pins and poked holes in my silk shirt and my suit. 3. ALTERATIONS So many mistakes on alterations! This place is very bad and expensive for what they barely do. This last trip I picked up pants that had a hole tore in it. They were asked to find a similar color match and sew in a patch. They did no clean up of the area and just sewed the patch in with fraying all around the edges. When I asked why they didn't clean it up and put in a proper stitch, I was told "How you going to do that?" multiple times. I explained that by trimming and folding the edges inward and applying a thick double stitch it would come out looking much like the seams that were already on the pants. Again told, "How you going to do that?" and "No one be able to do that." and other ridiculous statements. I explained that a seamstress would know and that I would be taking my business to a REAL seamstress! With so many options, this will be my last time at Youngs!!! read more