Whenever I needed a tow it was Great America Towing to the rescue. It really does pay to have AAA…read moreRoadside because my kids and I have needed assistance a time or 3. Whether it was a tow, a jump, new battery, flat tire or being locked out of our cars. Great America Towing has come through each time. All of the guys were friendly, informative and provided great customer service. My fave so far has been Steve. He's had to tow my daughter's car back to back.

Completely Unprofessional, Disorganized, and Untrustworthy Tow Company…read more Great America Towing was one of the worst customer service experiences I've ever dealt with. From the moment we walked in, staff were completely disengaged and unprofessional. Instead of assisting customers, employees were distracted and made it clear we were not a priority. We were literally told to wait while staff socialized and watched videos instead of handling business. The front desk employee was dismissive and unable to clearly explain basic details about pricing or service timelines. The only information provided was a vague hourly rate of around $195, with zero transparency on how long service would take or what we should expect. Everything felt intentionally unclear and unprofessional. My vehicle was brought there after being recovered by police, and even that process turned into frustration. Instead of answering questions, staff became defensive and uncooperative when asked simple, reasonable questions about the service being charged. At one point, we were threatened with police involvement for "trespassing" simply for asking questions and trying to understand what we were paying for. That level of escalation was completely unnecessary and felt like intimidation rather than customer service. Because of the lack of clarity and disrespectful treatment, I chose to take my business elsewhere and contacted another towing company that was professional, transparent, and willing to help immediately. Even after that decision, the situation continued to be handled poorly, including unnecessary confrontation toward the alternative tow operator instead of simply releasing the vehicle without issues. Management (Adam) was informed, but there was no accountability, no effort to resolve concerns, and no visible interest in how customers were being treated. Bottom line: this company operates with poor communication, lack of professionalism, and zero customer care. I would strongly advise others to avoid them if you expect basic respect and transparency. I ended up using Aguilar's Towing instead -- they were straightforward, professional, and actually did their job without issues. (408) 394-5476

We called AAA to have our car towed. We noticed our tire was going flat on our car after coming…read morehome from the grocery store. Aldo, from Alongi Bros Towing, kept in touch with us via phone with an ETA of his arrival. He was able to find a tire shop with the exact tire we needed. It wasn't easy to find, but he found one. He did a great job with getting our car on his flatbed towing truck. We received excellent customer service from him and appreciated his help.

This review is through AAA service request for tow. After the first flatbed tow didn't work out,…read morethey called for this dolly type of tow by Alongi. Once arrived, the tow was efficient and smooth from start to drop off. Thank you.

Always to the rescue with impeccable five star service or in reality way more deservedly earned…read morestars! Professional owner John and staff like Rey are great. You all can be comfortable and put at ease with such heroes as them. From lock out service to being rescued while stranded on 101, I could always rely on Silva Bros. Towing. So if you didn't know yet, this towing company can pop your door open to retrieve your forgotten keys quickly! That is only one of their other services they can save you. I even referred a friend and she was so glad of her entire experience! Never afraid as cars whished on by while vehicle broke down on the freeway. Just one call away. And either John or one of his dispatched men will be en route to tow away one's vehicle. Regular hook or flatbed towing. He has great tow trucks. They also junk cars too if you're ever in need of wanting to sell off your old car. My family and I will always rely on Silva Bros. Towing. John is the best! Thank you for everything! Wishing you all the best and success.

do not use this tow company. They are not ethical business people. if they see you stranded on the…read moreroad they will pick you up saying there with law enforcement/road side, and take you on an expensive tow. STAY away from them. They will literally ransom your vehicle and impound it. RUN from them. happened to my family in spring 2016.

The person driving this tow truck has no respect for handicap parking. They came to a soccer…read morepractice and think they are VIP and parked in handicap without having a handicap placard. When there's people that actually have a handicap placard and need this handicap parking. I would 100% NOT RECOMMEND !!!!!! This towing Company

They stole my car and sold it before my 30 days were up ,They make it impossible for you to reach…read morethem ,They wanted me to send them my pink slip and when I refused They hung up on me. They did not report to the correct police that was in the jurisdiction that my car was towed from or make a complete tow record,And Chevron gas station employees are involved with this tow company even when I had permission to have my car park for 4hs the Manager of the store Ruth lied about how long g my car was parked there she lied and said it was park for three days so she had my car towed away ,These people are very dishonest,and will maliciously get your car towed away,JF Towing are Theives with a license to do business .

Normandin always delivers. I've been buying and selling around 1988. I always get really friendly…read moreand great service. I don't get that high high-pressure sales thing there. I think maybe the difference is that they don't seem like they're really desperate. They've been around for a long time. There's a reason that. I've had solid experience with him every single time. They're basically being a member of our community and they've been here for hundred years I think, or to that. I highly recommend. They have you and used cars and they have a great service here. Thank you, Normandin. They made it so easy to sell my minivan. It was maybe there 20 minutes. Thank you.

Another bad sales review. They basically sold me a new truck…read morethat was joy-ridden by the employee of this dealership and they even damaged and did horrible job fixing it. It's very annoying that even on new cars I have to inspect everything to make sure I am buying an actual new car. I bought it at night so I wasn't able to see the damage until the next day at home, but the front driver's panel was slightly popped out of the socket. After I took off part of the panel, I noticed the front fender was damaged which caused the panel to pop out. I had to bend back the front fender as much as I can so the panel won't pop out any more but the panel and fender does not sit flush still. Also they stripped out 3 bolts on the fender to fender liner so I need to buy them separately and have to replace them all.

Crash Champions is where I chose to repair my car after an accident. Thay are coverd by my…read moreinsurance and I have been here in the past for a differnt vehicle when it was Pan Am. The employees are the same as the prior business. DRove up, they assest my car and I left it in thier hands for front bumper repairs. Thay were very good in keeping me informed of the process and what would be done during the repairs. They let me know what parts were going to be replaced and what parts were going to be repaired. The cost seamed resonable for the work plus parts and labor. However, no worries, my insuranced coverd all of it. FYI they do not take cash or checks.

FYI this auto repair shop does not work with AAA. I wish I knew that sooner…read more Ladies at the front desk are nice to talk to.

After reading the reviews, I was terrified when the police told me to pick up my vehicle here. I…read morewent to pick up my Corvette and there was no damage to the bumpers, rims, or anything else. Other towing companies had damaged my bumper in the past because the car sits low from factory. Everyone was polite. The fees were high, but I'm satisfied.

My car wouldn't start, so AAA sent out a flatbed tow truck to get me to the dealership. Sara was…read morethe driver from Motor Body who came out. She was friendly, professional and knowledgable. She waited for me to confirm with the dealership the best way to get my electric car into tow mode and on the truck, which took some time. She wasn't impatient. Overall, about as good an experience as you can have when your car won't start and you have to get it towed.

Got free towing from BMW roadside assistance. Friendly driver and fairly prompt. Flat bed truck so…read morethe car isn't being dragged. Would use again if needed.

Marcus was awesome. I called him to schedule a tow for my car. He accommodated, worked with me and…read moreprovided a great service.