My grandparents moved in together almost a year ago. They have been treated very well by staff,…read moreeven until my grandfather passed away. He needed a lot of extra care and they were so kind about helping him and reducing our stress. My grandmother is still there and likes it. The food is wonderful and there is something different every day, though there are non-rotating options like burgers, grilled chicken, and eggs. There are many activities and events, too. Also, the residents are all lovely. Shelly is the person to go to for tours! She's knowledgeable, kind, and passionate. Parking is not great there, admittedly, but the level of care you get is certainly worth it.

Do not have your loved one stay in this facility unless you put cameras to cover every inch of the…read moreroom. We had hidden cameras and proceeded to watch at least 6 employees steal from our loved one's room the night she passed away. The director did nothing but say he was embarrassed none of the employees were fired . There was a lot of concerning behavior going on and we caught it all on tape. Again I would not let anyone stay there with out have eyes on your loved one 24/7

Our 95 year old Mother lived independently until she required memory care and moved into ActivCare…read moreLaguna Hills. Mom LOVES her safe, secure and attentive environment. We appreciate the professionalism and communicativeness of the staff. It's a value for the services provided. We are in 24/7/365 gratitude and appreciation of ActivCare Laguna Hills.

My cousin Bertha is a happy and thriving resident at ActivCare Laguna Hills because of the staff. I…read moreknow this because of the multiple calls I receive in a day from Bertha and some of first words out of her mouth are " The people here are nice to me!" These words are so comforting to me since her parents left their special needs daughter in my care. Recently Bertha's mother passed away and this was soon after she had visited Bertha at ActivCare. After the loss of her mother, there was so much love shown to Bertha by all the staff. Marlene M. the program specialist would frequently call and update me on how Bertha was feeling during this very difficult time. Marlene has made my life so much easier in so many ways by letting me know what Bertha needs, updating me on the activities she participates in and those she does not and how she is feeling emotionally. She often goes in her room to make sure Bertha's closet and room are in order. I know Bertha is well cared for! Bertha is a social butterfly and she enjoys talking with others. I have often dropped by, unannounced, and seen Marlene and Bertha laughing and talking. Marlene also engages lovingly with other residents as well. She is such a kind and caring human being. I feel as though she is a part of Bertha's family. Thank you ActivCare for choosing such wonderful staff!!! Sincerely, Darlene D.

What a wonderful experience not One, but TWO of my clients have had moving into The Covington last…read moremonth! I'm a Realtor and both of my elderly clients moved in here within days of each other. I've witnessed a loving, caring and very professional staff, and would love it if my own 88 y/o Mom lived here. Truly. The activities are plentiful and the grounds are beautifully maintained. It is an EXCEPTIONAL place for our aging friends + family to not only live, but to THRIVE in their Golden Years! I had personal contact with their sales department (wanting to understand the move-in fees/etc) to the maintenance crew (hanging items & setting up TVs in the new apartment) to the health team (nurse & others) who visited day one to offer support & health information, to the resident manager making sure everything was to their liking...It was First Class!

This is seriously the nicest senior living community I have ever been to…read more The grounds are nicely maintained, the staff members are very polite and kind. The restrooms are well attended to. They have complimentary coffee stations are guests and residents. It definitely costs a pretty penny to live here but if you can afford it, it's a very nice place to call home. I greatly enjoy my visits here.

In June of 2023 I placed my sister in law at Ivy Park of Wellington in Laguna Woods. At that time,…read morefacility was great. People running the home like Jessica, Alan, Monica were all very warm & friendly. They were always walking around, knew everyone by name and were extremely hands on. Over the past several months I noticed the change. All the main people were gone and replaced with people who are strictly business. The atmosphere drastically changed. Also, contacted the new main director David about 2 gold bracelets missing from my sister in laws arm and nothing was done, not even a phone call, even though I kept following up with my concern. The whole environment of this placed has changed. Only original people still there are front desk Robin, nurse Alex, Steve & Luis. Won't be surprised to see them gone soon as well. New owners should know how drastically this place has changed and NOT for the better.

My father just moved to the Ivy Park of Wellington. Ellie has been wonderful and has made the move…read morevery smooth. She has walked us thru the required paperwork and assisted my father with the difficult transition from home to assisted living. Ellie always has a smile and kind heart, as do the entire staff at this facility. Everyone has worked as a team to get the specific needs of my dad met and I have seen him daily adjust to his new surroundings and begin to participate in all the activities/events provided. I feel very relieved to have the support and know my dad is being cared for.

We did extensive research before making a decision to place my father-in-law in the care of the…read moreincredible individuals at Belmont Village. There are always exceptions, but the overwhelming majority of the staff here really have true passion for what they do. What was most important to us was there cognitive and behavioral programming for individuals who require memory care. Most of the facilities we looked at are beautiful and have great staff, but tend to just focus on keeping patients "safe" versus activities that make them use their remaining cognitive abilities. At Belmont they truly apply research combined with be very specific individual needs of each resident. Once an Alzheimer's patient becomes a "flight risk" many facilities just make sure that they are safe and secure and give a little thought to they are quality of life which results in a rapid decline. Bellmont leads the way.

Belmont Village was fantastic for the care of my mom through the end of her life. She moved in…read moreafter heart health complications and ambulatory needs and thoroughly enjoyed the assisted living. The caregivers were amazing in assisting her with her wheelchair and diapers, and she absolutely loved the food and the ability to choose from a menu. She loved her view, her room was kept super clean, and it was so quiet. Like a boutique hotel! When she suffered additional strokes and had to be on hospice, the caregivers and the entire wellness care staff upheld her wishes exactly as requested. My mom had been in several other care homes/situations, and I enjoyed coming to visit her at Belmont Village the most by far. The entire community from staff to other residents were super sweet and friendly, and the atmosphere was so warm and welcoming. If you have to experience transitioning a loved one to assisted living or even memory care, this is definitely the place to be!

Since my previous rheumatologist retired during the pandemic, I've been coming here to see Dr. Chay…read moreBae. Him and his nurse are the definition of hospitality. They're very kind, patient and explains in detail every thing; whether it's about my rheumatoid arthritis or medications to control the RA. I also come here to do my lab, and the phlebotomist is very friendly and one of the few in my life that doesn't make cause a bruise on the venipuncture site. Can always find the vein in one go, which I appreciate. The staff in the front are all welcoming too.

Worst place possible. The afternoon before a morning surgery, they changed the appointment time to…read more5:30AM!!!! Then they charged my card $1800 when the estimate was $500. Now they have to talk to the supervisor for a refund when their portal said $500!!! If they don't refund me tomorrow, I'm posting it on BBB. Don't come here.

Second time driving to office and second time scheduling issues prevented me from being seen! I…read morethought my appointment was at 1:30-I showed up at 1:20 and was told it was for 1:00 and because I was late I couldn't be seen! Second time!!!!

Type of Care: Hematology Doctors Seen: Dr. Brian Page, Dr…read more Jacqueline Malekirad Dr. Brian Page exudes competence and is intrinsically dutiful and meticulous in his work. He has a logical disposition and maintains levels of communication necessary for patient recovery and understanding. He does not present with excessive pride commonly characterizing many medical professionals. He allows for in depth discussions to occur regarding the conditionality of the patient. I do not currently have any complaints about this individual. Dr. Jacqueline Malekirad is unimpressive, but nonetheless goodnatured. She is predisposed to gentleness. The structural properties of the office result in relatively quickened response times, however the phone directory may be slightly florid for individuals with difficulty in this regard. The medical assistants are unremarkable themselves however, inevitably excluding most of the nurses who typically remain in the back administering intravenous fluids to patients. Most of the nurses are kind and likely possess psychological compatibility with the majority of the population. Personally however, I do not appreciate what I consider to be excessive flamboyance. As of now, I cannot suggest insufficient competence exists at this office. Date: Wednesday, May 22, 2024

Hands down the best experience I've had at an ER. I've been here for myself, I've taken my…read moregrandmother here and also my son. Every single time the Doctors , nurses and staff have been amazing. I can't say enough positive things about them.

I had excellent care at Saddleback Memorial Care and wrote recommendations for 2 of my nurses. I…read morewas transferred to a clinic in Los Angeles county which I deemed unnessary.

The staff and environment were great. Highly competent and supportive, always going the extra mile…read moreto make sure my parents were comfortable with the change. It was unfortunately not physically close enough to my home for my parents, who wanted to be close enough to visit their dog often who stays with me. Overall, I highly recommend them to anyone looking for good care for their loved ones. Clean and safe too.

Woodbridge Terrace of Irvine has lots and lots of activates for the residents to enjoy. Here are…read morephotos taken at a fun and exciting Father's Day Celebration. Good food, good friends, and good fun!!! And Yummy Food. Thank you, Woodbridge and Ivan and all the staff who made this Fantastic Father's Day.

My girlfriend's 95 year old mother moved into this facility last week, and has generally had…read morepositive comments to report. This despite an ongoing plumbing problem that has plagued the facility for the past several days. The room was nicely cleaned prior to move in, with a new refrigerator and microwave put into operation, and tested. The move itself went smoothly and the tv/wifi service seems to be working satisfactorily. Food quality and service is reported as adequate, but nothing more. Finding a reasonably priced retirement home isn't easy in 2025. As an example, Freedom Village requires a cash outlay of over one hundred thousand dollars and monthly fees exceeding three thousand dollars for a tiny studio apartment. Meridian requires no huge upfront cost. In the case of my friend's mother, an 850:square foot one bedroom apartment with a view is under $4500:per month. Transportation to nearby shops is available, a hair salon is on the premises, and exercise classes are available. So far, no complaints.

All I can say is thank goodness Monica and Fred, horrible managers, are gone. My mother went…read morethrough so much turmoil with billing and lack of communication from both of them. They were evil and deceitful, neglected residents in all aspects of this place.