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Your Neighborhood Locksmith

4.7 (110 reviews)
Open Open 24 hours

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Response time

10 minutes

Response rate

100%

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Services - Your Neighborhood Locksmith

Key duplication

Key extraction

Key repair

6 More Services

Installing or replacing locks

Lock rekeying

Lock repair

Lockout services

Smart lock repair

Vehicle lockout services

Your Neighborhood Locksmith Photos

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Recommended Reviews - Your Neighborhood Locksmith

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Reviews With Photos

That's the number listed and called.

Found out at 5am this morning my pet sitter had locked my only key in my apartment so I called these guys at 5:30am saying I was driving home from NJ and had a 9:30am ETA. I asked if they could meet me at my apartment at 10am which they confirmed. It's now 12:30 and they have not picked up a single phone call.... Clearly they're just not coming. Don't confirm a time if you're not going to be there and definitly don't ignore phone calls for hours if you're just going to leave someone waiting. They have had 7 hours to figure it out. I used the number listed on Google and it seems like it may have been a dispatch center. Not sure if my message ever even got to this business, but any time I tried the 617 number to check the status it was ignored with no option to leave a VM.

my locked doorknob

Answered my midnight call and arrived within 30 minutes to unlock my guest bedroom door (which had been closed while the lock was engaged but no one was inside). I was unable to get a hold of anyone else at the time who could come when I needed, and they did. It is a different person who answers the phone vs who comes to the door. If speed is your #1 top priority (over affordability), Your Neighborhood Locksmith is a great choice.

My original key next to the 2 blank keys I purchased from Amazon.
William C.

Prompt assistance and competitive rates. They were not only professional, but very helpful and polite. Other locksmiths in the area are very high pressure, impatient and unprofessional. The technician was very respectful of the condo property and took his time ensuring that the blank keys I purchased from Amazon would work with my vehicle. I'd highly recommend their services.

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2 months ago

Great fast service - fixed door lock late at night. Responded immediately and arrived within 30 min.

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11 days ago

My key broke off in the door and they were here within 30mins and fixed the problem. I'd definitely use them again.

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10 months ago

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6 months ago

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9 months ago

Quick to arrive, professional, friendly, easy to work with. When you're locked out, he's the guy to call.

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5 months ago

Dimitri was super helpful and punctual - did a great job and explained each step as he was doing it! Would highly recommended!!

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1 year ago

Business owner information

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Michael B.

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1 year ago

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2 years ago

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2 years ago

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1 year ago

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Michael B.

Rhonda I love you , you the best

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2 years ago

Giant shout out to our locksmith Lev. Polite, respectful, kind and did a fantastic job. Would totally recommend the company to others.

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1 year ago

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2 years ago

Serg was incredible. he came early. communicated well. would not leave until the job was done perfectly. 6 stars if i could.

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1 year ago

Serg was amazing. Very quick response and he was able to unlock my smart lock in less than five minutes. I will absolutely use them again!

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1 year ago

Jacob is awesome and he is nice to help me to install my electric door lock professionally!

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2 years ago

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2 years ago

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1 year ago

Fast and friendly service responded quickly and was able to take care of a tricky lock.

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5 years ago

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2 years ago

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1 year ago

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2 years ago

Great service, Jacob was very fast and did quality work! I would definitely recommend their services.

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2 years ago

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4 years ago

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5 years ago

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Michael B.

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2 years ago

Dmitri helped me fix the locks on my condo and also saved me from having to get it fully replaced. It was great!

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5 years ago

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6 years ago

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4 years ago

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2 years ago

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6 years ago

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2 years ago

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5 years ago

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3 years ago

Lev did a perfect job in resolving my problem. He arrived on time. Analyze the situation and approach it with ease.

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4 years ago

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5 years ago

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Ask the Community - Your Neighborhood Locksmith

Review Highlights - Your Neighborhood Locksmith

Michael noticed the deadbolt didn't turn easily and immediately offered to fix it free of charge.

Mentioned in 21 reviews

Read more highlights

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SherlockLock - Subaru Forester 2016

SherlockLock

(21 reviews)

Waterfront, South Boston

I had lost my car keys. Contacted dealerships, but there was a long wait, they wanted me to tow the…read morecar there and the cost was triple of what SherlockLock quoted me. I specifically looked up for Toyota certified locksmiths. SherlockLock drove to me in snow -- they were prompt, accommodating, great communicators. They did a great job. I have the key that works and can access my car again! I am so grateful to Luis and Rick! Excellent work! Thank you.

Honestly, they are really horrible with communication. I called a week ago and set up a time to…read morehave them come to do a remote on my vehicle. The day comes, and I don't hear anything from the guy I spoke to, so I messaged him at the time he was supposed to be there, to which I got back, " I can't make it, sorry. I'm stuck. With kids, sorry." I took the time off from work to meet him and didn't even get the respect of communicating he couldn't make it beforehand. The only reason I got a response was because I reached out to him. I tried communicating multiple times and was left unread. So I called again, and the woman took down my information again and said that the tech would get in touch with me. Shocker, no one ever did. I reached out to the original guy in hopes he was the one, as I really need to get this remote. He said, "I'll do it." Perfect, great. Day comes, and I messaged him in the morning to verify before I left work early again. He sent me someone else's name and number of the tech that would be doing it. So I reached out to the new guy and verified he could be there for 3 p.m. He said he could, and he actually showed up early, which I felt bad because I wasn't home right when he got there, but even he said I should have gotten a discount for making me wait so long to have this service done, but they weren't having that. I get life comes up, but lack of professionalism and courtesy is unacceptable. Being left unread and ignored for days when I was asking to have a service they provide done is just wrong. Luis was prompt and super fast, but the rest of the experience with this company was unprofessional and lacking basic human courtesy. To update my review, they had Luis messaging me to remove my review because he was worried they would fire him for a bad review, even though I specifically mentioned him being the only good part of this experience. I told him that I was going to leave my review as it wasn't against him; it was against the company for their poor handling of my situation and their lack of professionalism. I said if they would like to call me to talk to me about it, that would be completely fine. Well, they did, and the man I originally spoke with kept telling me I should remove my review because, "things happen" and I should understand. When I told him that Luis was the only good part of the interaction and that my review would remain up, he became aggressive and said, "I hope you get what is coming to you." I have never in my life had a company be so unprofessional and not only not try to fix the issue but bully me into removing my review, then take it out on the employee who actually did their job correctly. Luis had messaged me to tell me that they laid him off from the company due to bad performance. 1- That is absolutely ridiculous as he was the ONLY good part of this entire situation. 2- It is absolutely absurd to have an employee messaging a customer to have reviews taken down or changed. Have a better business practice, and you won't receive bad reviews. They should be absolutely ashamed of themselves to retaliate against a good employee for their poor business practices and unprofessionalism.

Your Neighborhood Locksmith - locksmiths - Updated June 2026

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