Took two new outside door locks to get re-keyed. He did a nice job, the locks work great. I…read moredropped them off late on Friday and they were ready first thing Monday. $30 per lock is a very fair price. In response to one of the other reviews, it's important to know that this location is a workshop, not a storefront. There is a chance that if you just drop in during business hours, they will be out in the field. Also, if you want your locks re-keyed, you will indeed need to leave the locks and the keys with the locksmith until it's finished... because that's how re-keying works.

I requested the lock to be changed for my condominium door. They showed up on time and totally…read moreprepared to replace the old lock on a metal door. They were friendly yet professional and completed the job quickly and completely. I would recommend Aborn Lock to anyone who has need for a good locksmith!

They claim to be "high end" but when called for a simple duplication of a case key, they said they…read more"didn't have the equipment" What locksmith doesn't have the equipment to duplicate a key? The key in question was for a jewelry case at a retail jewelry store at which I work. It is a legitimate key for a standard (within the showcase industry) lock.

When my dad was dying a few years ago, I locked myself out of my car on more than one occasion. Had…read morea lot on my mind those days. One time he was directly across the street and came right over. I've had a few other occasions to need Bob's services for work as well. He's fast and good and personable. Rates seem a little high, but I don't really have much to compare to. Fortunately for me, I've never needed a night call, so I can't speak to that. I'd recommend him to anyone.

went to one of those keyme machines in 7-11. one key was deemed "regular" and the other "less…read morecommon". comparison of keyme vs mass ave lock for two keys total: $25 vs. $11 keyme: regular instant pickup, less common shipping, mass ave lock: both instant pickup

They copied 4 mailbox keys for me, and twice I had to come back to get them to work. Finally, I had…read moremy contractor change all the locks because I didn't want to keep coming back to test and see if this time they got it right. Now, the 3 or 4 keys cost about $11, but the office manager didn't want to refund the money because I came back after 2 weeks. I explained that my busy schedule didn't allow me to keep coming back, so it took me some time. I have been using Mass Ave Lock since 2001, but with the new management, she said that she didn't care, all over $11. I had just spent $243 with them that very day. While I was in the store, I noticed that I was treated less friendly than with other customers. I started wondering why this was the case. I began to think I was being treated unequally, which made me reconsider going to them in the future. The manager insinuated that I would misrepresent the facts all over $11. Please. She challenged my credability of this small amount PLEASE!

We needed keys for our sons apt and this gentleman was over the top helpful and very nice! He has…read morea great story about his business and was a pure pleasure. Look him up first before anyone else!

No problems here…read more Showed up before work to get some keys made. Why do I need keys made? That's not the point. Let me worry about that. Anyways back to business....this guy is mysterious as hell. Sitting in a booth the size of a booth, observing...watching...waiting. But goddamn does he do a fine job. He had 3 separate keys copied twice in about a minute and one of them was a weird looking skeleton key kinda thing. He also sells cigarettes and newspapers I think. I don't dabble in that world so I can't review that side of his business but if you are looking to get some keys made and don't want any questions asked, this lunatic is your go-to guy.

I traveled all over Boston trying to get an apartment key cut and nobody could do it-- I was in and…read moreout of Benton with a perfect key in 5 minutes. Couldn't recommend more!

We have been customers of Benton Locksmith for more than 20 years. Our experience as customers,…read moreover those 20 years, has been consistently favorable. We have had Benton to our home to install new locks and repair old ones, and we have walked into Benton's retail store, on Friend Street, in downtown Boston, many times, to receive excellent service, and to purchase high quality products, including duplicate house, car, lock, and Medeco keys. I highly recommend Benton Locksmith.

Responded immediately, called when on the way. My lock was…read morenot working well, he refurbished it and got it working like new. Quick and courteous. Clean and neat. Definitely recommend.

So greatfull to Andy and Archer Lock! They respond quickly, get to work right away, and do great…read morework. Needing to change the locks on your car is never a fun place to be, but these are the people you want to call for help!

This business has been supported by the Brookline community for decades. Now they have decided to…read moregive Brookline residents the middle finger because they don't want to do residential work any longer. Their standard call-out fee is almost $300, and that's before they've done any work, and then they mark up the hardware at an extortionate rate. One of the employees told me that they do this because they don't want to do residential work. Since that is the case, they should just say so up front, instead of pretending to service the Brookline community. This is a crappy way to behave towards the community that has kept the business going for years.

I have used this business 3 times in the last 50 years. their integrity has certainly changed. I…read moreordered two deadbolts and was told they'd call when they were in to schedule the installation. I finally called and they had ordered only one. The second one came in and we scheduled an installation. They never showed up. I called and no apologies, just too bad for me!. Clearly something has changed in their attitude. I like to support Brookline businesses but there no longer seems to be concern for commitment and doing a job well done.

Looks like a cool place. Wanted to let yall know know there…read moreis a minimum of $10 charge on a card. I just needed a key made so had to walk out since I didn't have cash on me.

Came in with several issues related to residential locks. Very helpful with good prices.read more