Absolutely awesome pet store with extremely knowledgeable and helpful staff. So glad Sioux Falls…read morehas a pet store of this caliber

I went in today with my fiancée and we had a special diet for our three fur babies and everyone was…read moreso kind and helpful and actually cared what we were looking for. It made things so much easier! Definitely a customer from now on.

We brought our kitten here yesterday. The staff was amazing. We asked about trimming her nails and…read morethey brought out a staff member who showed us how to. Another staff member helped us pick out litter and food. It was a really experience and eased some of our anxiety about getting a kitten! We live in Minneapolis but visit Sioux Falls frequenly and will definitely be back!

I bought a leopard gecko from this store and they reccomended this "special" expensive sand to help…read moredigestion. After ~6 months, my gecko stared to become sick, and only a week after we noticed something was wrong, he died. When we did more research, we learned that the type of sand was the reason it died because it got stuck in the lizards digestive track. Never going here again and fuck you to the employee which told us to buy that sand.

Janey did such an amazing job with our Copper! She was incredibly patient with him during his very…read morefirst grooming experience and made sure he felt safe every step of the way. She even took time to explain how we can desensitize him at home for things like nail trims and ear cleanings--her tips were practical and so appreciated. Communication was great from start to finish, the space was clean and calm, and Copper never seemed stressed. She went above and beyond with his cut and cleanup--our boy looks so handsome and smells fantastic! Thank you, Janey! We couldn't be happier and will definitely be back!

Groomer was the sweetest and was very informing during pick up time. My pups looked so perfect…read more Thank you Jamie for everything today! We definitely we will be coming back each time for grooming.

I've been coming here for more than 12 years. They have a great variety of pups and kittens for…read moresale. I originally bought my 12yr old Shiatsu from here and have no complaints. The boarding kennels are very clean, well looked after and at a decent price. I've board my dog here from as little as 2 days to 19 days and never had a problem. They have a great selection of fish.I've had my dog trimmed here more than 50 times and they do a great job! My biggest complaint...and its been an issue ever since I stared to use the boarding services. With the amount of animals boarded they somehow need to open just the boarding drop off/pickup times. The weekend hours are especially short and the limited hours have caused us to change departure and arrival times from being away for work or vacation. A good example; I've arrived back in town at 6pm on a Sunday to find they close at 5pm, so my dog sits there until 6pm the next night..with work the next day its the only available time to pick the dog up and another days boarding. I've even had to adjust flights so I can get there when they open to drop the dog off and get to the airport as quickly as possible to make my flight. I'm not sure making a separate entrance with after hours pickup is the solution but I would have paid $10+ to pick up/drop off my dog a few hours either side.

I recently had my golden doodle bathed and groomed here. When she came home, she had severe clipper…read moreburn on her rear which became red and irritated. The dog was constantly licking and annoyed by it and it was down to raw skin. She also has a cut on her ear edge. This is inexcusable. They indicated she behaved herself during the process so it wasn't behavior related. I cannot recommend this place or take my dog back. My dog deserves better.

I can't overstate how great Shop Dog is. They have so much product covering everything I could want…read morefor my dog. The employees were incredibly nice and helpful, and I couldn't be happier with my experience here. My furry friend Cali's tail is already wagging at the thought of me shopping here. Cant wait to come back!

I visited this store today to find they have lost their best employee. Taylor was so knowledgeable…read moreon their products and always very helpful in picking out snacks and dog food. She was great with my old dog and me. They really blew it losing her! It's time to look for a New place to spend my money.

I went in today to see about having my dog groomed. a rude young woman with pink hair really had no…read moreinterest in dealing with me. She reluctantly checked the schedule and said the grooming could be done in two days. Thus, I headed to Petco where much better customer service was found.

Messy store, chameleon was eating moss because it did not…read morehave any food, and refused to sell me a betta fish. Store lacks cleanliness and friendly staff. I would not recommend going to this store.

This store is so cool. I walked in and saw these two nice ladies and we had a good conversation…read more They also have a cat named Smokey. They also had birds and fish. I would totally go back to buy some more stuff.

This is the best place for all of your bird needs. The owners are fantastic and go out of their way…read moreto help you and educate you on all things bird and squirrels! They also have great gifts! I bought a candle fountain there and my Mom just loves it.

If you aren't ordering auto ship make sure you select store pick up... I've been auto shipping for…read more14 years now n has been pickup and delivered by Uber delivery n maybe 24-36 hours at my door.. I saw a 20% off without the auto ship deal n did shipping and we are now 7 days since and with out food for 4 days now n my food is still in ks where it was supposed to be shipped from 7 days ago... Our local stores has it In stock by the way but I'm not important after 14 years cuz I got the 20% off n not their disloyal discount of 5%.. companies now a days rewarding the guy off the street instead of the loyal customer is

Took my German Shepherd to the groomers this weekend and the staff was rude as hell for our first…read moretime and cut his nails way too short and called my dog difficult. I would not recommend going here. After how rude the staff was, I will no longer give them any business.