Nancy at the front desk is awesome!!! We notice that our room hadn't been vacuumed, and she…read morepersonally came up and vacuumed the room for us. Great customer service and polite.

Please never stay at this hotel. I've traveled all over the world and this is my far the second…read moreworse hotel I've stayed in. Wasted $500 for two nights in this dump. Absolutely disgusting.

Superb large room with superior customer service. The kids loved the inside heated pool. I will…read morestay there again!

Checked in and found out one of our rooms had bed bugs, presented it to the front desk, and they…read morewere very rude, arguing that there was nothing they could do. Very disrespectful, even telling us we were the ones that brought them in and just wanted something for free. When I called their corporate number after they refused to give me any information and started a complaint case, they then said they could move us into a different room room. As we were heading out for the reason we were in town to begin with, they mentioned they didn't want confrontation or their rooms destroyed because we were angry,

Front desk clerk with the glasses and ponytail was extremely rude because I needed to change my…read moreroom due to the air conditioning not working. Attitude was nasty and the Navy should hire someone else that appreciates their job. All other staff were polite and very helpful. Ok stay but I would recommend getting a hotel off base if you can.

While passing through we decided to stay at the Navy Gateway Inn (it's old barracks converted)…read morerather Navy Lodge based on the reviews. It's easy getting here just passed the main gate to first crosswalk and it's on left, first building. Has plenty of parking and for those pulling a cargo/utility trailer etc. The main lobby area is nice and updated, check-in was quick and lady was extremely friendly. It has elevators as well, vending area and patio area outside in between the buildings and apparently a Samual Adams pub, hot continental breakfast in the mornings...Sundays Grab & Go, fruits, Jimmy Dean egg & sausage biscuits or ham and drinks. The beds are comfy, pillows fluffy, has dresser, tv with lots of channels, desk w/chair, shower was clean and water stayed hot, towels are thick. The AC unit could use some cleaning as it was loud kicking on but overall a pleasant stay

Pet friendly motel. It was clean, which is most important to us. Especially traveling with our…read morenervous nelly dog. Fesk agent greeted me and check in was quick. The bathroom looks as it was recently updated. They did a nice job. The free breakfast was "eh". Enough to start your day.

I have stayed here on business multiple times over the last few years. Most recently had my whole…read morefamily while moving staying in two rooms for an extended period. Customer service is great. Rooms are clean. Since new owners bought a while ago improvements have been made. One problem is bathrooms don't have ventilation so there is mold and damage in some. Breakfast is served daily and is what you would expect. Pool is open and does the job. There is food close that is good as well. Plenty of parking. All in all it's a good spot with friendly employees that will take care of you.

As others have said it's dated, but....it's clean, good and quiet location, safe parking, well…read morelit...the staff takes pride in it's upkeep, it's a tradeoff. I'll take this quiet, safe and clean option over noisey, filthy, and pricey alternatives. And, I can take a walk without traffic, no cars, trucks, homelessness, etc. It sits on a compound off the main street where the guard and reserve centers are with a baseball field to the rear.

I wouldn't recommend this hotel. Has nice staff, but the rooms need a major update, they smelted…read moredank and musty plus the furniture was really old.

We had a group cookout and outing and it's nice out of the way cottages you can enjoy without…read moredisturbing the neighbors.

These are really cute little cottages, actually they are bigger than my house! They are three…read morebedrooms, and come furnished with everything you need, down to the dishes to cook with. There is also a grill and outdoor seating. For $90 a night its a great place to stay, but you need a military id or need to know someone that is military to reserve these.

Now it's named "Studio 6" FYI…read more 1. Tried to pretend that they could not find the Hotels.com reservation we made a week before, guessing because they don't make as much profit. Not fun to deal with after a 4 hour drive. This was the first of many red flags. 2. The buildings are filled with people standing around in the catwalks, smoking, drinking, and also getting high in their cars. Pretty obvious teen prostitution, or maybe just young girls milling about wearing low cut bathing suit tops and small shorts in 35 degree weather maybe maybe? 3. Our key did not work. We got another key, which also did not work. 4. She assigned us another room on the opposite side of the building, which I hoped would be more safe. 5. Room # 2 for us was a disaster: A. Beds were obviously recently used, unmade with major stains and cigarette burns on the sheets for all to see. B. German cockroaches ran about the floor as we turned on the brighter lights and walked around. There were several already smashed into the floor, indicating a prior infestation. C. The mirrors near the bathroom were partially smashed, and there was decent drywall damage. D. The toilet was non-stop running when we walked in, which wasn't a huge deal if it was the only issue. E. There was a fist-sized ball of human hair stuck to the wall of the shower, which was the absolute last draw for me. We walked packed up our vehicles with our belongings as I had to make my third trip to the front desk. I met a kind older woman who stopped me while she was in her nice car to ask if I would stayed at the hotel and if I l would recommend it. I told her no on both. She also told me that she found her room was dirty and full of bugs. We both asked for a refund and left the area. I hope the people that own this place work harder to get it cleaned up, if not I would guess it will be shut down pretty soon. Y'all can do better!

Nope don't do it !!! Let's start this, this way ... I am here in town because my father died the…read moreday before. So we reserved online through hotels.com while we were on the road doing our 14 hour drive. We get there they try to charge us double ... then the key didn't work twice ... the lady came up and tried every door till one opened with the key soooo at that moment I was already just ready to leave but I thought I did want to deal with any other stress so I'll just deal with this ... NOPE we walked in it was gross the beds still looked like someone rolled out and things were just GROSS so we went to HOLIDAY IN!

This place was great. Clean rooms, lovely breakfast with sausages, eggs and biscuits and gravy and…read moreit's a cute spot

Worse hotel I have ever booked. Shabby furniture, dirty appliances, over whelming smell of bleach,…read moreback missing from tv remote, terrible television reception. The staff was on assistance, needless to say we did (could) not stay. Hotel refuses to communicate with Expedia reservation personnel for refund. Please don't waste your money.

DO NOT COME HERE My…read morewife and I got in around 12:30am. My mom was staying at the same hotel in her own room, and she reserved a room for my wife and I as well. The person behind the desk said that the only room that my Mom reserved was the was that she was in. We had to call a Hilton rep to get a reservation number to bring down to the front desk person, which helped her find the second room. Once we got in the room, we were pretty grossed out. The sink was dirty, the bed sheet had pilling on it and a stain on the side showing that the sheets weren't even changed, and more as shown in the pictures. They have you sign a paper stating that you won't have any parties, but even at 1:00am in the morning we heard tons of people talking loudly in their rooms and walking up and down the halls from within our room. You couldn't pay us to stay here again.

This hotel appears on the surface to be fine, but the staff definitely let it down…read more The general manager in duty upon check-in literally stopped paying attention to the person checkin in in front of me, to watch basketball on the TV. Now he did not turn back to her until the play was finished. He was a pleasant guy but after a long day of travel, you just want to get to your room. The room was not as clean as it should be. Looks like the room is cleaned after each guest but deep cleaning is omitted. My shower had dark mound like stains under the shelves where water drops regularly. Muck along the edges of the walls and fingernail clippings on the floor in the bathroom. The body wash dispenser had nothing in it and there was no conditioner for those of us who need conditioner. A sign saying that the hotel was out of body wash would have helped me yo understand I needed to take soap into the shower with me. Breakfast was the same. There was a lady behind the breakfast counter, but not paying full attention to the guest experience. The coffee was empty and glasses for juice were so far back on the top shelf only someone over 6 foot could reach them. Both of these things were things that moving from behind the counter would have revealed. There was absolutely no fruit out for guests either. I'm deadly allergic to red meat and dairy products, so fruit is my go to item. Walmart not far away has lots of fruit in their shelves, so there is no National shortage. I called for a late check out and was only given 1/2 hour, with out being given a chance to explain my issue. As I said the staff on the surface are nice, but truly don't understand the customers experience.

Pulled in at 9PM and no reservations. Front desk was super friendly and fast. They reviewed the…read moredifferent ways we could book the room and helped us to find the one that would save us the most money. Turns out my rewards drive a better rate than mom's AARP. The rooms were clean, comfortable, and well appointed. At breakfast, our waitress had great energy, which is exactly what we needed to start our day. The food was cooked to order. Everything for my entire family was made with perfect flavor, color, and temperature. No hours old eggs under a heat lamp here. We are traveling from Houston to Columbus to see our son for a few days, and this was the half way point. We will be targeting this destination for our return trip next week.

Tub needs a safety mat as it was incredibly slippery and I barely saved myself from a wicked fall…read more Luggage carts are the three-wheeled variety that are difficult to steer, have limited capacity, and a large gap at the back that let backpacks and smaller luggage fall through and drag on the ground. I could not turn off the main light when I was ready for bed, but when I stepped to the phone to call the front desk, it turned off by itself. Blackout curtain wouldn't close all the way and I had to stack items along the bottom edge to keep streetlights out. Bed was comfortable and I got a good nights sleep. One elevator was out of service so getting to and from room was a bit of a challenge.