TLDR: High Quality Service…read moreFast Turnaround (within the HOUR!!) No Games High Quality (non-OEM) Parts - you'd pay a TON more and wait a few days at the Apple Store to get this fixed. Flawless Repair, Great workmanship. The Backstory: Welp.. it finally happened.. after more than a decade of using several generations of iPhones, my current iPhone 15 Pro Max (ensconced in a usually VERY protective double-layered hard rubber case) managed to find its way to a hard tile floor quite energetically, causing the front screen to crack and spiderweb. Argh! All this after a zillion other falls, I suppose the stress finally caught up to that GorillaGlass. I searched high and low via Yelp, and Fix and Go NY seemed to always bubble up to the top of the list in terms of good feedback. So, I texted these guys, and they gave me a solid quote within 3 minutes of my initial inquiry. I asked a few more questions that they answered over the following hour, and before ya know it, I was on the subway over to their store to drop my phone off. While I was there, I also decided to have them replace the original battery with a new one, as my original just wanted to quickly drain. Lastly, for an extra ten bucks, they put on a protective glass screen over my new OLED screen. They expertly applied that protective screen with NO bubbles. Not easy for the mortal man! I was back up and running within the time window promised.. I had errands to run, so I came back about 2 hours later and my phone was all set for pickup. Zero delay. Courteous attentive honest service. Epilogue: I am pretty picky, but I did not notice any degradation in display quality whatsoever. Great workmanship on the repair. The new battery holds its charge way longer than my 2yo original battery. The only thing to be aware of is that the iPhone's hardware configuration status under Settings -Battery will gently report that you have non OEM parts in your iPhone. Not a big deal to me, except maybe at trade-in time, but what can ya do.. I need my phone! lol. All said, my iPhone now works better (longer lasting battery and scratch free display) than it did a week ago even before its nasty fall. PRO TIP: Be aware they do tack on an extra 3% surcharge to your quote if you are using a credit card, but I get that. No problem. PRO TIP 2: If you have an iPhone 17 Pro, they warn that you should get AppleCare if you still can, as the iPhone 17 screens are PRICEY and shatter easily compared to my "old" iPhone15 Pro Max.

Super attention on your needs. You feel like a person, not a…read morenumber. They go the extra mile to make you feel safe about the fix on your device. Not a mere flat quote, but a actual proposal.

Excellent service , very helpful and professional The…read morecustomer care team are really nice and friendly ,they have fairly priced products

very nice store & very helpful ppl. bought an iPhone from there and they give me free case and…read morescreen protectio. over all great experiences

Really professional. They fixed my cracked iPhone screen in an hour and it looks brand new. Prices…read moreare reasonable, and they have a lot phone cases and other phone supplies.

i came here with a broken samsung phone screen and they charged me $275 to get it fixed. waited 2…read moredays and everything seemed fine. a day later my phone started leaking this purple ink inside my screen so i took it back to get it fixed again, they did with no charge. another day later i barely drop my phone on my table while texting (while its in the otterbox case) and the screen goes black. no cracks or anything and it stops working. I go back and they refused to fix it again so i basically lost my money. The screens they use to replace the originals are very cheap quality. they might be good with iphones but DO NOT take your samsung phones here. I should of just purchased a new phone with that money. I must of been there 5 different times in the last week and now im down $275 with a broken phone still.

I love this spot. Here I'm always get what want And need for my phone, computer, and more. Just…read moreask and they will help you anytime...

Ifix is great if you need something quick like a iPod battery. This is where I came back in the…read moreiPod days. I also have trouble installing screen savers so they are a big help! I'm recommending. If you can't get merchandise you want from Apple make it yourself. The decal came with my iPad I believe. I wanted a iPad screen saver installed for it too. I did keep the Apple decal and found it recently. Haha As for this place, I'd use their service again.

I had a very disappointing experience with iFix NY Midtown regarding my ROG Ally X repair…read more Last Tuesday, they texted me saying they had diagnosed an issue with the left analog stick controller board assembly, which was affecting input and control response. They said the repair would include replacing the left analog stick controller board assembly to restore functionality. The quoted cost was $230 + tax, with an estimated turnaround time of 2-5 business days. After that, I had to call almost every day just to get updates. Then today, I received a different message saying they had received replacement parts, but not the full set. They said they could replace the damaged analog sticks themselves, but were still waiting for the round LED light rings around the sticks. They also said they could return the device with the controllers functional, but the left stick would have no LED light ring. That was concerning because the original diagnosis and quote were for the left analog stick controller board assembly, but the later message described replacing the analog sticks themselves and leaving the LED ring unfinished. For $230 + tax, I do not think a partial or incomplete repair is acceptable. When I went to pick up the device, I had already called and was told it was ready. But when I arrived, I still had to wait around 30 minutes while they reassembled it. That is not "ready for pickup." To be fair, the owner was there and was kind, apologetic, and professional. My issue was not with him. My issue was with the repair technician handling my device. His attitude was horrendous, and the interaction felt careless and unprofessional. The worst part is that after testing my ROG Ally X in-store, the left trigger felt worse than before, and the light around the stick was no longer working. I brought the device in for a specific repair, and I left feeling like it had been returned with new problems. As someone who runs a tech company and understands customer service, I was shocked by how poorly the repair side of this was handled. I had other products I was considering bringing to them, but after this experience, I will not be returning. A kind owner cannot make up for a disorganized, incomplete, and careless repair process.

Kimi has been my primary source for phone repairs for several years. I've brought him multiple…read moresmartphones, both Apple and Android, for cracked screens, battery replacements, and other issues, and the experience has always been excellent. The work is high quality, the turnaround time is fast, and the pricing is fair. He is honest, dependable, and easy to recommend. His store is conveniently located on Canal Street, so while you're waiting for your phone repair, there are many spots to do shopping or have amazing Chinese meals nearby.

Kimi was very VERY nice, so nice that I almost feel bad writing this review... He took me right…read moreaway and replaced the broken glass on my older model ipad within the hour. Unfortunately, the iPad has never worked the same since. It goes dark automatically/randomly for a second and I have to wiggle it to get it to turn back on. I have brought it back to Kimi twice - the first time he fiddled with the settings, restarted it - I was hopeful, but the problem persisted. The second time, he replaced the glass again (free of charge) and now the problem is even worse - the screen has several air bubbles and is frequently unresponsive & still turns off randomly, usually when I am working with a client and need to show images. It is also a lot darker than it should be (even at the highest brightness setting). JUST BE AWARE: that it might ruin your ipad/iphone irreperably. At your own risk.

This is the second time I have gone to pick up a UPS package that was dropped here and the store…read morewas closed before their published 7:30pm closing time. When I tried to call, it says the voicemail is full. Now it will be returned to sender. Unfortunately I do not have a choice as to where UPS drops my packages or I would not be back.

These guys are great I brought my phone in with a broken…read moreglass screen. In 1/2 an hr these guys had it fixed like new.. At a very reasonable price.. These guys know what their doing..

I went in for a battery replacement, and shortly after the repair my screen started flickering…read more This issue did not exist before the service. When I returned, they refused to take responsibility and said their warranty only covered the battery, not any damage caused during the repair. Very disappointing experience. I would not recommend this location.

Ubreakifix is a chain of electronics repair shops. My shop closed during Covid so I stopped in here…read moreto check out the operation. It is a busy place so I didn't want to take time away from the other customers while I asked a lot of questions. It's better to bring in the electronic device and have a discussion. This store is clean and new. I like the helpful brochure they made available on the windowsill. They have screensavers and other merchandise that I purchased in the past at other repair shops. I'm glad this location is close in case I have a problem in the future. At the same time I'm very thankful my electronics are in good shape right now!

Ben and Asif always go out of their way to help me whenever I have questions about my new Android…read moreS25. Down loading app on the phone resulted in a virus. I called Verizon support that is overseas and spent 45 minutes with an agent. Realizing she could not help me I went went to the store and spoke with Asif. He diagnosed the issue and removed the virus. The service that Ben and Asif provide is unmatched and a rare commodity in today's reality .

Service horrible. Long wait; poor trained staff. Too quick to recommend calling 800 # on line. Only…read morecare about sales

Best service and prices. My screen broke 1 day before the lockdown and panic set in. After calling…read moredozens of places this was the ONLY place they would do it within a few hours. The manager had to take the train all the way to queens to pickup the parts needed for my phone. Trust this place to always deliver and fast !!! Amazing service and I'm a customer for life !! Thanks for eveything!!!!!

From the owner: Unlocked Smart phones and Devices For Sale, Fast Repair Services with same day delivery, Customer…read moreCustomization,Electronic device accessories, Prepaid cards, Luggage storage, Live view of the phone repair for the customer Pay bills