This is absolutely one of the best companies to do business with. Andy was so instrumental in…read morehelping us with our purchase. We had an issue with a large 86" Dell touch screen monitor we purchased for our church. This company went out of their way to contact the manufacturer, provide details of our purchase, and ultimately give them all the information they needed to get our display replaced. I am 200% super satisfied with their effforts in ultimately getting our screen replaced. To truly just getting someone these days to follow up with you after a purchase is a rarity. Thank you Gearbrokers/Andy and I will be back!

The technician made it very painless for my girlfriend's Verizon iPhone repair to replace the back…read moreglass. It took a matter of 2 hours, minimal downtime. Her phone is her business. We were very happy with the service and customer service attitude of the technician.

This was the worst experience ever! I took my sons PS5 console in in April to be replaced due the…read morefan running hot and the HDMI port needed fixing. Daniel calls to tell me they shipped it to their repair center in Florida and their technician called and said they can't fix it. I then received a call from the manager that I can pick up my device but it's not repairable (at this point I spent $120 for the deposit.) I go and purchase him a new PS5..two days later , I receive a phone call from a UBreakiFix employee telling me there it is repairable and I was told incorrectly that it wasn't. I was also advised my balance is $150 to get it fixed and pick it up. I had been told they fixed it, plugged it up and everything was running smoothly. It took me some time to pay it off but every time I called in and went in to make a payment...I was met with the most disrespectful turn it customer service by an employee by the name of Dustin W. Even when I went in to pay the balance off...he felt the need to continue to be disrespectful and make unnecessary comments. For example, there was a sticker on my console with my name and number..in the middle of him getting the sticker off he says "yea it's been here so long there's no telling how much hard it'll be to get this off." I simply took my device and was able to get the sticker off myself. Once my son and I get home...he plugs up the console...not gen seconds in the same thing starts happening again! The fan ran hit and eventually shut off. I call ubreakifix and I speak with Paul and explain everything to him...he even admits after looking at bites and transaction history that something seems off and he's going to have Daniel the store manager call me the following day. It's the following day at 4pm and I still haven't heard from anyone at the store. So I call and Daniel answers and tells me that had I listened and not taken so long to pay off the repair that I was told couldn't be fixed...I'd know that this is my fault act also that I don't have a warranty cause they don't offer one so there's nothing I can do to even get half of my money back. They knew there was not %100 guarantee that my device would work but they still took my money in the meantime and anytime I cane to me he a payment I was met with sarcasm in regards to me having to make payments on my device instead of paying it off in full at one time.

I was in a horrible crash and Omar really made sure I was able to get not only a new apple device…read morebut the accessories to go with it. he was patient with me when my card wouldn't work and made sure I understood everything that I was purchasing and how they worked. This boost location is absolutely amazing. and you can also get so many other things at this store.

This business and owner is so bad I cant even give them a star. I went in to purchase 2 sim cards…read moreand have 2 existing phones activated. After purchasing the 2 cards and a fee for the owner to activate my phones they did not work and the business owner refused to give me a refund. He started cussing at me and accusing me of having lost or stolen phones even though he had already verified they were not lost or stolen and they were paid off. After arguing for several minutes I left, without a refund, without goods and services promised and extremely unhappy. I promptly went to another provider, TMobile and within minutes I had phone service on both phones. I would not send my worst enemy to this location.

I brought Jeremy a 2006 Mac desktop. I had accidentally dumped the hard drive. I also put a disk in…read moretrying to reinstall the OS. The Mac would not eject the disk. Jeremy worked on it until he solved the problem and he charged us exactly what he quoted even though I know he put in extra effort. He got the disk out, and installed a new OS and got it up and running again like new!!!! I will absolutely use him for all future tablet, computer and phone repairs! Highly professional and extremely knowledgeable.

Terrible service. Broke battery cable on our lap top when replacing battery. Replaced it with the…read morewrong cable. Broke the protective case on our laptop. Took months to get it replaced. Owner of this local franchise would not respond. Had to contact the parent company in Florida multiple times to get any results. Would not go back here for any service work.

Deva is such a great guy to work with. When he speaks, you can tell just how passionate he is about…read moreaudio. He's not just another salesman. He's not trying to get you to revamp your entire system. He wants to help you get closer to what you want from your system. They have an incredible selection of very solid products and some more obscure products that will definitely turn heads and raise eyebrows in the best way possible.

Excellent experience with Deva. The time he takes to personally demonstrate the details of various…read moreHi-Fi audio systems is second to none. There is a potential set up for all price points ranging from "very good" to literally BLOWING-YOUR-MIND-AWESOME. I've never heard anything like it. Deva will explain equipment details to suit your knowledge level and personal musical taste. He has hand selected the merchandise he carries based on his own experience and life-long love of music. He lives and breathes it. Prices are reasonable for the extremely high-end quality he provides and he personalizes the experience with in-home set up and extensive follow up. Any audiophile would be hard-pressed to find a better dealer! -Chris

You can buy, sell, and trade electronics of all kinds here. They are a small business and fairly…read morenew to the KC area. And I highly recommend them if you have items that may be recyclable. They are also one of the very few places left where you can take a wide variety of electronics, cords, cables, outdated phone systems, discs, and other computer and electronic components/items to have them responsibly recycled, at no cost. Their techs are very helpful, and will let you know if something you bring in to recycle could make you a reasonable amount if you wanted to resell it, or for some items, pay you.

Have an AVR 7.2 Denon receiver(100% working, upgraded with new 8k unit) stopped in for a bid. Nice…read moreguys but technically clueless. They wanted to test unit (offered to leave it so they could fully test). They connected a small speaker to ONE channel without any input! When that didn't work they tried a larger gauge speaker wire! They did finally try the sound output from their desktop terminal to no avail and offered $30 as untested! No problem, my real concern is what they may be trying to sell? IMHO you're better off going to a pawn shop for a more accurate assessment. Let the buyer beware.