I brought a refurbished iPod in to have its battery replaced…read more The gentleman I spoke with told me it'd be about a week and asked me to try back the next weekend. When I arrived my iPod hadn't been worked on. After a short conversation, the gentleman apologized and said it might be a couple of weeks because he had to source a battery. Things happen and I said okay. A couple of weeks later I had my iPod and a brand new battery. The work was a-ok and I'm good to go.

mother of four teens here.. I have been in multiple and I mean multiple times with older iPhones…read morefor repair. Every single time, I receive honest and fair work with great quality repairs. I trust this company.

This business does outstanding work at micro soldering repair. They have very knowledgeable…read moretechnicians that have been in the micros soldering business for years.

Got my iPhone 14 Pro's screen fixed here 6 months ago and it randomly stopped working last week,…read morewhen I brought it in they told me it needed a motherboard fix and charged me $160 even though that wasn't the problem, then tried to charge me for a whole new screen. When I asked them why there repairs only last 6 months they added the screen for free. After a week I was able to pick up the phone and they said it was working fine, but when I was walking out I noticed the whole screen popping out of the phone. When I took it out of the case, the screen was out enough I could stick a finger nail under it. ON top of that the touch screen didn't even work and there was also huge black bars on all sides that weren't there before. I physically couldn't believe they would give me a finished product like this. All of this and I hadn't even left the parking lot, I went back inside, gave them the phone they just gave me and asked nicely if it could be fixed correctly, but they ended up calling me later in the day to cancel the order. So I had to go back the AGAIN the next day to pick up my broken phone that was literally in worse condition than when I dropped it off, they put all my old parts in but didn't even bother putting them on correctly, my old screen was falling off the phone when I got it and I found a total of 4 screws that just fell off when I took it out the case. I brought the phone to a real repair shop and they said I would be better off just buying a new phone because of the repairs. NEVER taking anything electronic here again.

I tried the Apple store first. Because the frame was slightly bent, they wouldn't touch it. They…read morewould replace it for $150 more than what I paid to have Walter repair it. Relieved. This is the first time I tried such a service. Wasn't sure what I would get. Walter was very professional and arrived at the agreed time and did a thorough check prior to the repair as well as AFTER the repair so I could be assured it was fixed. Very much worth it.

So my son comes in the house with a sick look on his face. Grumbles. "I totally cracked my iPhone…read morescreen." More grumbling ensues. He then says he was playing some basketball. With his phone in his pocket. This is what happens to someone with not a lot of common phone sense. Oh man... I do a quick Yelp search. There are several to choose from but they are either 45 minutes south, or they are close by but closed already. It is, after all, late afternoon on a Saturday. I find a listing for iCracked. Close by, will come to your location (or meet up somewhere close), and open until 8 pm on a Saturday! I give Kevin a call, he quotes me a price. We agree to meet at a nearby restaurant. After some paperwork, he quotes us a 40-45 minute time frame and a price of $115 for complete repair service. After we had a quick dinner elsewhere, we met back up with Kevin. He explains in detail what he has done, administers a few tests to the phone in our presence, explains the warranty (iCracked has its own warranty on their repair) and lets us know that the button will not "click" like it used to, just to give us the heads up. There was an additional $20 charge for a specific part that popped off when the screen was removed, so it ended up being higher than quoted at $135. Kevin is an independent representative for iCracked and I would recommend him fully. The convenience of calling someone at home to meet you 45 minutes later and then have your phone repaired in less than an hour is a fantastic service! He takes cash, check, CC and Paypal. I would recommend this service to anyone who needs it! Hopefully you won't, but the reality is, you might! And if you do, give Kevin a call. Tip: Don't play basketball in your concrete driveway while wearing sweat pants with your phone (with no protective phone case) in your pocket. It will only lead to calling Kevin. Which he would actually like. But you may not. :) But at least iCracked makes it a short term predicament!

Tom did amazing and extremely timely work recovering my data. He recovered all of the elements that…read moreI wanted and charged a fair price for his services! I would absolutely recommend him to friends!

There is no one I trust more with my computers than Tom with MacHeroes. Over the years, he has…read moreconsistently provided expert advice and solutions to keep my aging Mac running smoothly. From hardware repairs and upgrades (like installing a new solid-state drive to extend my Mac's life) to software optimization and data backup, Tom's expertise is invaluable. He always takes the time to explain the process, which is both informative and reassuring. When it was finally time for a new computer, Tom helped me choose the perfect model and set it up for my dual-monitor workflow, all while staying within my budget. Tom is professional, friendly, patient, and incredibly fair with his pricing. A solid guy with solid expertise.

This company would not give me a refund for work never completed. They require prepayment and when…read moreI decided not to move ahead they refused to give me a refund. I called 5 times and was told on all separate accounts that a manager would call me back because they changed accounting systems and only a manager access the old system. I never once received a call back. After calling again three years later, I finally got an email saying too much time has passed and they will not refund me. How can they keep someone's money for a service never provided? This is illegal in many states and the business is suppose to report unearned revenue to the state or refund the customer. It's blatant robbery. Awful customer service!

I would give you guys 5 stars but for some reason all my pictures got deleted after I send you guys…read moremy ipod for a screen repair .......

We texted/called to ask about fixing our screen and battery and Adam was quick to reply back and…read moreeven said he could get us in quick within the hour. Not only was it quick, but it was affordable as well, phone came out looking good as new. Overall we are happy with the experience, service requested was done same day, would go back again for future devices!

First class service! Great prices! Adam fixed my phone while I waited. It took less time and cost…read moreless then original estimate. Very honest business!

So far i have sent keak 2 tvs to get repaired. Both time i received the tvs within 2 days and a…read morevery good price. Response quick to my msgs. Great service i will be coming back.

Contacted to help get an older model Desktop computer up and running. He completed the job quickly…read moreand was awesome to work with.

I contacted them to get my laptop keyboard replaced. The service was fast, courteous, and he went…read moreabove and beyond! He even does internet security. I would HIGHLY reccomend him to anyone.

Do not use. Taggart kept my Xbox and closed up shop in Lees Summit. The neighboring businesses say…read morepeople come all the time looking for the owner. I dropped my Xbox off with them about 3 weeks ago. Originally they said same day service but then it got delayed. I asked if I could pick up the next day no response. Over the past couple weeks I've texted daily to ask for pick up and I've only received a couple texts back and not one over the past 10 days. Small claims court is about the only option have now.