The technician made it very painless for my girlfriend's Verizon iPhone repair to replace the back…read moreglass. It took a matter of 2 hours, minimal downtime. Her phone is her business. We were very happy with the service and customer service attitude of the technician.

This was the worst experience ever! I took my sons PS5 console in in April to be replaced due the…read morefan running hot and the HDMI port needed fixing. Daniel calls to tell me they shipped it to their repair center in Florida and their technician called and said they can't fix it. I then received a call from the manager that I can pick up my device but it's not repairable (at this point I spent $120 for the deposit.) I go and purchase him a new PS5..two days later , I receive a phone call from a UBreakiFix employee telling me there it is repairable and I was told incorrectly that it wasn't. I was also advised my balance is $150 to get it fixed and pick it up. I had been told they fixed it, plugged it up and everything was running smoothly. It took me some time to pay it off but every time I called in and went in to make a payment...I was met with the most disrespectful turn it customer service by an employee by the name of Dustin W. Even when I went in to pay the balance off...he felt the need to continue to be disrespectful and make unnecessary comments. For example, there was a sticker on my console with my name and number..in the middle of him getting the sticker off he says "yea it's been here so long there's no telling how much hard it'll be to get this off." I simply took my device and was able to get the sticker off myself. Once my son and I get home...he plugs up the console...not gen seconds in the same thing starts happening again! The fan ran hit and eventually shut off. I call ubreakifix and I speak with Paul and explain everything to him...he even admits after looking at bites and transaction history that something seems off and he's going to have Daniel the store manager call me the following day. It's the following day at 4pm and I still haven't heard from anyone at the store. So I call and Daniel answers and tells me that had I listened and not taken so long to pay off the repair that I was told couldn't be fixed...I'd know that this is my fault act also that I don't have a warranty cause they don't offer one so there's nothing I can do to even get half of my money back. They knew there was not %100 guarantee that my device would work but they still took my money in the meantime and anytime I cane to me he a payment I was met with sarcasm in regards to me having to make payments on my device instead of paying it off in full at one time.

We texted/called to ask about fixing our screen and battery and Adam was quick to reply back and…read moreeven said he could get us in quick within the hour. Not only was it quick, but it was affordable as well, phone came out looking good as new. Overall we are happy with the experience, service requested was done same day, would go back again for future devices!

First class service! Great prices! Adam fixed my phone while I waited. It took less time and cost…read moreless then original estimate. Very honest business!

I echo the other 5 star reviews - wish I could give MORE stars! The entire process from scheduling…read moreto completion was so smooth - and everyone was SO kind! They really ARE fantastic!

I can't say enough about Jon and what a fantastic help he was. He was referred as a Samsung…read moreauthorized repairman by another local repair shop and although his shop is more than an hour from where I live I decided to call him anyway. The gal who answered he phone started to help me but then put Jon on the phone. After a few questions he led me thru what I needed to do to fix the problems I was having with my tv. Having spent several frustrating days trying to fix the problem myself I was amazed and relieved when his help fixed both my problems within minutes. Over the phone with no service call and no charge! Absolutely would recommend him to anyone needing help with electronics.

My mother who is 83 needed to get the battery replaced in her I Phone. I live 7 hours away which…read morefeels very far when she needs assistance. I called and spoke to Devin at the store on NE Douglas. He was extremely helpful; telling me that he would take extra care of my mother. He also understood completely that all the technology that comes with today's society is a little too much for my mom and I'm sure others clients as well. My mother went to the store, got the battery replaced. Devin made the errand easy and sent her home relieved that her phone would hold a charge. I would highly recommend this store and specifically Devin, his level of customer service is a pleasure to find these days. I appreciate Devin very much.

I went in a couple of times for battery replacement. Fast and friendly sky service. Replaced the…read morebattery on my car remote and purchased with life time warranty. Remote was getting weak a couple years later, so I went in again for new battery. Info was still in system. No charge. Great deal.

These guys are awesome! They have helped me twice now and I can't say enough about them. Super…read morenice, totally knowledgeable and they get it that you need it quick! Save time, save money, save your sanity - head to Tech Grove

Just want to say how great it was for me to happen upon this company…read more I needed a replacement screen for my MacBook Pro. They assessed the issue, checked my OS, did a systems check, and then we discussed my options. We agreed to replace with oem screen, but they had to order it in. Uh-oh, how long? Just a day or so. Well, it came in on time and I returned with my computer in the middle of the morning on Friday (had to back up the thing to my time machine). By the time I had finished running errands and grabbing some lunch I get an email my computer is ready! Wow! I'm a big fan of Techgrove now! Thanks guys! You were great! Sean Mahan

Came in was greeted right away, I gave him the phone. Thought my charging port was all messed up,…read moreHe said he would try cleaning it first which is about 20$ and it worked! No expensive repair required. Also treated the other customer that came in with respect.

Worst customer service. Called to get an estimate to fix ps5 and the man on the phone didn't even…read moretry to be helpful and had a terrible attitude. Couldn't tell me any pricing outside of diagnostics which I had to ask him multiple times for the price. And he laughed at me when I asked for an estimate, even though when I explained what was wrong with the system he said he had fixed systems with the same issue. Don't waste your time or money here.

I tried the Apple store first. Because the frame was slightly bent, they wouldn't touch it. They…read morewould replace it for $150 more than what I paid to have Walter repair it. Relieved. This is the first time I tried such a service. Wasn't sure what I would get. Walter was very professional and arrived at the agreed time and did a thorough check prior to the repair as well as AFTER the repair so I could be assured it was fixed. Very much worth it.

So my son comes in the house with a sick look on his face. Grumbles. "I totally cracked my iPhone…read morescreen." More grumbling ensues. He then says he was playing some basketball. With his phone in his pocket. This is what happens to someone with not a lot of common phone sense. Oh man... I do a quick Yelp search. There are several to choose from but they are either 45 minutes south, or they are close by but closed already. It is, after all, late afternoon on a Saturday. I find a listing for iCracked. Close by, will come to your location (or meet up somewhere close), and open until 8 pm on a Saturday! I give Kevin a call, he quotes me a price. We agree to meet at a nearby restaurant. After some paperwork, he quotes us a 40-45 minute time frame and a price of $115 for complete repair service. After we had a quick dinner elsewhere, we met back up with Kevin. He explains in detail what he has done, administers a few tests to the phone in our presence, explains the warranty (iCracked has its own warranty on their repair) and lets us know that the button will not "click" like it used to, just to give us the heads up. There was an additional $20 charge for a specific part that popped off when the screen was removed, so it ended up being higher than quoted at $135. Kevin is an independent representative for iCracked and I would recommend him fully. The convenience of calling someone at home to meet you 45 minutes later and then have your phone repaired in less than an hour is a fantastic service! He takes cash, check, CC and Paypal. I would recommend this service to anyone who needs it! Hopefully you won't, but the reality is, you might! And if you do, give Kevin a call. Tip: Don't play basketball in your concrete driveway while wearing sweat pants with your phone (with no protective phone case) in your pocket. It will only lead to calling Kevin. Which he would actually like. But you may not. :) But at least iCracked makes it a short term predicament!

Another great experience with the EC team. Brought in my turntable which was a big mess. Cleaned…read morecartridge and stylus, as well as connection to turntable arm. Addressed skidding by making three separate adjustments. More importantly, educated me on how to DIY it next time. Refused payment. I ended up buying a used cassette player for my son who is building out a system. Highly recommend.

I purchased a turn table. I paid $400 cash. I hooked up the player to my system and the table was…read morewarped. I returned the player. They replaced the motor. I again hook the player up to my system and nothing.I again return the player.I have called for two months. The owner is out of town. The record player is in their possession and I hear nothing. I finally speak to the owner...two months later. Basically she said.. she has personal problems , she travels ect. And she will not refund my $400. So basically they sale you a used product that should work. When the item is faulty they do nothing. I would never buy anything from this place. Everyone works for their self. No one is in charge and they just pass the problem around. Then they try and convince you that it is your fault.. Because Tracy the owner is having man problems.. I was completely honest from the beginning.. Buy new..avoid any temptation you have to walk in this store. It makes me sad to see an owner not take any responsibility for the store she owns. Oh she will act nice .. just as long as she needs to.