DON'T recommend coming here to see a new PCP. I booked with Dr. Haq since my Dr is booked until the…read moreend of the year. My appt was for 3:30. At 4pm I asked the status, and was told I'd be seen shortly. I checked again at 4:20 and the receptionist said she would check with the doctor. They said it would be another 30 minutes. i'm sorry but who has time to wait for an hour and half to see a doctor? I understand there are other patients who are not well, but schedule your appointments accordingly. I also have a job and I am extremely sick. I made this appointment with someone else because I could not wait until January. I don't want something to happen to me, esp the state of the world we are living in. Another issue I had was the receptionist did not even care to communicate with me what the status was until I asked. She suggested I stay until 5pm when extended hours start but she knew i was on the clock. So that would not have worked. I asked if someone else could see me as it was a very quick appointment but she said no. Did not even ask. I walked out and will not go back to see Dr. Haq or anyone except my PCP. Another issue I had was with everything going on in the world, how do you know something is not severely wrong with the patient and have them waiting for so long? Ridiculous. DO NOT recommend.

I have been trying to speak to someone from billing for days. Below is an email sent from my…read moreinsurance company, between the two of us we have spent a collective 13 hours on hold. We need someone from BILLING to speak to us. Tracie Marrow Good Afternoon, My name is Lauren and I am with Horizon BCBSNJ. I have been reaching out to your company at 516-622-6187/888-620-2685 since Monday and have spent over 10 hours waiting on hold to speak with someone in your billing department, unable to make any headway regarding the member's concern. Account number- 2910096 I spoke with your agent Sandra yesterday who was unable to resolve the member's issue and most recently today, Nathan. The member and myself asked to speak with a supervisor but Nathan disconnected the phone. I am currently on hold in your queue waiting to speak with yet another agent. *Do you have a direct number to your billing department (not your Patient Relation's department) that I can reach out to in order to speak with someone. I'm sure you can appreciate the hours the member and myself have spent waiting on hold only to speak with two of your agents that are unable to assist. Please feel free to email me directly and please provide a direct number to your billing company so I can assist in resolving the member's billing issue. I have also copied the member for reference.

I recently had epidural shots from Dr. Rubin. I did not receive anesthesia…read more I found it to be not that painful. Dr Rubin was very gentle and he knew just where the problems where. i highly recommend him, for his expertise in his craft. He's a very nice man and I am lucky to have him as my Dr. for my epidural shots and my pain management. Thanks Dr. Rubin for being a master at pain management. Julie Premosch glen oaks, NY

My experience at this office was completely unacceptable. This is the third time I've accompanied…read moremy grandmother, who suffers from severe pain, and every visit has been frustrating because of the way patients are treated at the front desk. I believe the front desk employee's name is Liz. During every visit, she has come across as dismissive, impatient, and unprofessional. She spoke to us with an attitude that made us feel like we were an inconvenience, and I witnessed her treating other patients in a similarly disrespectful manner. The front desk is the first impression of any medical office, and her behavior reflects very poorly on the practice. Patients who are already dealing with illness or pain deserve compassion and respect, not rudeness. Management should seriously address the customer service at the front desk before more patients choose to leave. I will not be returning to this office, and I will be recommending that friends and family seek care elsewhere.

My PCP and doubles as Gastroenterologist for years. Dr Kam's vast medical experience has convinced…read moreme there is no need for other doctors. He and the entire staff is professional, kind, and absolutely listens to every word you say and takes everything into consideration. I wouldn't recommend anyone else. Small private parking lot in front however plenty of street parking available all day.

Dr. Is very attentitive makes sure he does all the testing for patient. I searched him through yelp…read moreand just like all the reviews I really trusted him as my kids doctor. Most importantly he has a good bed side manner but so are all the nurses here! Front desk also are very friendly and tries hard to help. Been having complication with kids fever and asthma but they were very very friendly helping us out to get appt asap and getting drs note for kids school. Not much wait time to see dr! Thank you!!!

I had an appointment with Dr. Smizer and while the wait time was a bit rough, I do understand that…read moredelays can happen. Overall, the experience was very positive. The office feels welcoming, and the front desk staff were nice. Dr. Smizer was warm and informative, taking the time to explain everything clearly, and the nurses were also kind. A little appreciative touch, the dressing robes were super comfy, made the visit a little more pleasant.

After being a patient for 28 years I have finally decided to go with quality and compassion over my…read moreloyalty. Dr Ostroff delivered my son so I stuck with this practice but I have finally reached my breaking point with the long waits- both waiting on hold to speak to a receptionist and in the office where Dr Duncan is always running late. Today I called to make an appointment and I wasn't able to get anything scheduled until November so I got a referral for a very reputable practice also at Northwell and also for women -I am excited to see the primary doc there on September 8th Goodbye Dr Duncan and Seva the receptionist who do not really care about their patients.

I accompanied my partner to this office in June, 2025. Upon entering the waiting room, we were…read moregreeted by a dog running up to us and angrily barking at us. The receptionist removed the dog. Surprised, I asked why she'd brought her dog to work, she said it wasn't her dog- that she'd never bring a dog to the office. I sensed that she wasn't happy about being responsible for the animal. l'd give this "doctor" a neg.10 if it were an option! He ignored serious symptoms my partner has been having. Some VERY serious symptoms in the past 3 months. Complaints of extremely low energy, weakness and pain in arms, loss of dexterity in right hand, elbows shoulders, lower spine, right side, legs, frequent (every 2 hours) urination, hearing loss, were all ignored even when I pointed out that many of these symptoms are associated with some serious diseases! For several years he has had severe subcutaneous hemorrhaging and bruising all along his forearms from the slightest impact. Markings so black, blue,and purple, that at first glance look like Rorschach tattoos and don't go away! My partner sees Koo 3-4x/year for routine health checks. How could he have missed the bruising on his arms? Koo's response was to prescribe prednisone for inflammation. When I asked about referral for further evaluation i.e. MRI, kidney function test? other tests? even asked if PT could help with weakness arms. legs, etc. Koo wrote "PT" on a prescription pad! Not even a referral for bloodwork! The response was a smile, a comment that I am a "tough lady" aka difficult! On July 14, 2025, my partner collapsed and was rushed to Montefiore Nyack Hospital, where he remained for 11 days having been diagnosed with multiple myeloma!! Hallmark sign: elevated Ca in the blood!~ And that bruising/subcutaneous hemorrhaging, btw, is a symptom of multiple myeloma as well! Koo missed all the hallmarks! And he never followed up with a phone call to see how his patient of 20+ years was feeling! My partner has had radiation therapy, is now in a nursing rehab facility. He is extremely weak and will be receiving chemotherapy weekly for at least a year if not longer. I can't help but think that symptoms didn'thave to get this severe. Had this been picked up a year or two ago or even a few months ago, he wouldn't have gotten as weak and as ill as he is now! I wouldn't recommend this "doctor" to anyone-not even for a common cold!

Still one of the best Family doctors around! Not certain why…read moreG.L. is giving such a bad review, but judging by the lack of reviews, and friends and no photo, you can dismiss it.

I have been a patient with ProHealth, now Optum, since 2019. I see 2 doctors there. My oncologist…read moreis, from my life experience, a wonderful doctor in every way possible. He is a great listener, very compassionate, takes his time when I am in his office. He does not time my visits. My other doctor is a colorectal surgeon. She works as a team with my other doctors. She hS a good manner, talks straight, returns my calls promptly. I would highly recommend her.

Dr is good but they never call back with my blood work It…read moretakes forever My internist calls me within 48 hes

I had a very positive visit here with my 4 year old. Dr. Kristal came highly recommended by my…read moredaughter's pediatrician within the LIJ practice. This is a professional pediatric dermatology office. The receptionists are thorough and they get you in and OUT. This was the fastest doctor's visit I've been to. I love that about Long Island Jewish Medical Center. Dr. Kristal was kind, detailed, sharp and has a great way with children. My daughter came in for a small wart under her nose. He went right to work completing a freezing treatment within minutes. Painless and under 10 minutes. I highly recommend Dr.Kristal. The parking lot can be a nightmare at 2100. Valet if you can.

We visited Dr. Krystal's office and the staff was so friendly and helpful. Dr Krystal has a…read morewonderful bedside manner with my 12 year old son who can be quite a handful. But they were fantastic. I would recommend them to anyone.

Dr. Marie Chen has been my breast surgeon for the past five years and I am so grateful for a doctor…read morelike her. Since my diagnosis with breast cancer, she has been absolutely amazing with explaining everything in detail and compassion. Her and Dr. Korn (plastic surgeon) are an amazing team and I am eternally grateful for their skills as physicians for saving my life and sanity.

I would have given her 10 stars if I could! Absolute professional, no words describe my gratitude…read moretoward this incrediable surgeon! Thank you Dr. Chen!