Katie is amazing. She is totally and completely magic when it comes to massage and the knowledge…read moreassociated. She's very intuitive & listens to your needs, wants, and concerns. I 500% recommend !

KATIE IS AMAZING!!! Her love & passion for massage is incredible. I am a massage therapist myself &…read morehave been in the field for 6 years.. I know a good one when I see one. Working with her leaves my muscles feeling rejuvenated & I look forward seeing her each & every time. :)

Been here a couple of times over the past few months when down in RVA and not disappointed. My…read morefirst visit was a full massage with Jenna and it was so relaxing and I think I fell asleep within the first 20 minutes, which for me signifies a great salon and I was pleased. Today, I had reflexology by Stefanie and it was dreamy. It's so interesting how points on one's feet can be felt in various body parts/organs. Massage pressure is personalized and she was right on target as well as the manipulation of my feet was executed with care and gently. Stefanie has excellent customer service and she explains things as she moves around the feet however also periods of quietness for solitude or in my case a snooze. My experience at RESOLVE on both occasions SUPERB. Highly recommend‼

I really wanted to leave a positive review for Resolve Body Works because there were genuinely…read moreparts of my experience that I loved, but unfortunately the lack of communication afterward has left me extremely disappointed. I booked and paid for a sports massage knowing that every massage therapist has their own techniques and style. I want to be very clear that I have absolutely nothing negative to say about my therapist as a person. She was great - really cool, easy to talk to, and our conversation made the experience incredibly comfortable. The atmosphere itself was also outstanding. The space was welcoming, relaxing, and somewhere I initially planned on returning to, which is why I had already scheduled another appointment. That being said, these services aren't cheap, and I booked this massage for a very specific reason. I'm at the end of a long training block and preparing to run a 100-mile race. My goal was to loosen everything up, get some deeper tissue work done, and give my body the best chance possible to feel refreshed heading into the start line. Unfortunately, the massage felt much more like a relaxation massage than the deeper sports/deep-tissue work I was expecting. Afterward, I didn't notice any difference in the specific areas I had hoped to have targeted. I completely understand that techniques vary between therapists, and sometimes a service simply isn't the right fit. That alone would not have prompted me to leave a negative review. What has been most disappointing is what happened afterward. I reached out to Resolve Body Works multiple times to explain my experience and give them an opportunity to address it. I sent a text, an email, and a message through Instagram, and I also attempted to call the business. It has now been about a week, and I have received no response at all. I wasn't looking to attack anyone or blame my therapist. I simply wanted to communicate that I had paid a significant amount for a specific service and walked away feeling like I hadn't received the type of treatment I booked. I would have appreciated even a simple acknowledgment or conversation about it. Because I never heard back, I ultimately canceled my next appointment. That's genuinely a shame because the atmosphere was fantastic, I really liked my therapist, and I would have been open to returning and trying something different had someone simply communicated with me. Ultimately, the massage itself may have just been a mismatch between what I needed and the technique provided. I can understand that. What I have a much harder time understanding is reaching out through four different methods and receiving no response whatsoever. For the amount these services cost, communication and customer care should be part of the experience. Unfortunately, I walked away feeling like I spent a pretty penny on something that didn't meet my needs and then was completely ignored when I tried to address it.

I've been getting massages for 3 decades - first because of stress and then because of arthritis…read more Gracie is really good. Rooms are cozy and she uses essential oils, towels, and stones to make the experience fabulous. You will come away ready to book your next one. 5 stars for sure!

Gracie is amazing! I have been coming here monthly for a couple of years now. I can't imagine going…read moreanywhere else.

Massage was ok. I had an hour massage. She spent 55 mins on my back, which felt rushed. She spent 5…read moremins on the front. I did not feel relaxed. It felt rushed. Visiting from Texas. I personally would not return.

I was in the area for a meeting and had 2 hours to spare so I decided to come here- opted for the 1…read morehour deep tissue & 1 hour foot massage. Altho the massages were decent and my therapist does have "good hands" & was very gentle, maybe a little too gentle, there were many cons that made my experience unenjoyable. Nobody speaks any English- everything I said or asked, my therapist didn't understand, she just smiles & says "ok" and during the 2 hours in the room, she went in & out a lot. Not to mention, she shorted me about 10 mins- apparently, the time starts after you pay, not when the massage starts & they don't use a timer. Prices are on the higher side & there's a $3 fee if you're paying with a credit card. What's really annoying was the receptionist lady kept talking loudly on the phone nonstop, like can I relax & enjoy my massage in peace?! Def not coming back again :x

I won't say Debbie is Lady Jesus, but she sure knows her stuff. I've visited her massage studio…read moretwice thus far and won't hesitate to return the next time I'm in severe pain. She's extremely skilled in pinpointing issues and explaining what she's doing to *mend* them. Debbie employs a bunch of different massage techniques, including ashiatsu (back walking) and inversion. I never thought I'd be okay with someone walking on me, but it really does seem to help with pain and alignment issues. I appreciate that she listens intently and then formulates a plan to lessen the pain substantially in the selected time session (I've requested an hour each time). I've had some frustrating back issues for several years now (sciatica, scoliosis, bulging disc...you name it), and it's incredibly reassuring to know that Debbie is only a few blocks away when I need her. It's easy to get an appointment within the week. If she doesn't pick up the phone, leave a voicemail and she'll respond within 24 hours at most. Debbie is also personable and easy to talk to. I'm so glad she landed in Richmond.

We arrived for our massages Monday at 5:45 pm. Their sign says their open but no one is here or…read moreanswering the phone.

This place is definitely a diamond in the rough. I was a little skeptical, however this husband and…read morewife team made me feel so comfortable for my first time. I had the jitters because I'd never had a massage before so I did not know what to expect. I received the deep tissue massage, and boy oh boy, I left there feeling better than when I came in. I rarely give people 5-stars for their service. However, I have no complaints in regards to the service that was provided. If you need a good holistic massage, this is definitely the place to visit. (I went to a store afterwards, and sat in the parking lot, and fell asleep in my car). But I would definitely recommend to anyone that is looking for an affordable, holistic approach to massages. This place is truly a gem.

First time going here was for a much needed massage for my birthday. Deya was so great and very…read moreknowledgeable!! I will definitely be back!

Hands down one of the best places for massages and facials I've ever been to!!! 1) You don't tip!…read moreThis never happens! Every establishment especially restaurants and fast food give you the option to tip. Not this place! 2) So easy to make the appointment online. Straightforward and manageable. 3) Street parking around the building was easy to find. 4). The place was quaint and peaceful. And it smelled relaxing and welcoming!! The staff were so kind and knew their stuff! I had a massage with Kendall and she was amazing!!! I wish I had more than an hour session because it was perfect. Moderate pressure and made the whole experience so relaxing- I had the hot stones and towels which made the whole experience so much better. Next, I had a facial with Maricela. She listened to my concerns and knew exactly what to do with my poor dehydrated face! All the products she used felt so fresh and clean and smelled so good! She did such a great job that I must've fallen asleep from being so relaxed! Kendall and Maricela did such an amazing job! Everything was perfect! I highly recommend them to anyone looking for a healing touch and walking away feeling rejuvenated!