We had the slate flooring in our home cleaned and sealed after a pipe broke and flooded our home…read more Once all reconstruction was completed, the floors were done by 805. They did a stellar job and the floors are super clean. Communication was great and everything went well. The insurance company paid for the job, so I'm not certain what the costs were. They did pull some paint off a door where they taped up some protective plastic sheeting. I'll contact my GC to have that resolved.

I reached out based on the Yelp ratings, which seemed stellar. Shocked at the experience…read more First off, we scheduled a date and time for the estimate. After nothing for 30 minutes past the time, I call and they said they would be there in 20 minutes. Shows up one hour past the scheduled time...it happens, I understand, but maybe you should at least apologize and give me a heads up? Apologizing after I call you out is not comforting. Very nice in person, Takes measurements and discusses. This was a Friday, so I understand we might not get the estimate soon. I'm told, if not this weekend, I'll get it to you by Monday eod. No worries, that's reasonable. Heck, it can be any day, just do what you promise. Monday nothing. Tuesday nothing. Call Wednesday. Says I'm really busy, No apology until I call them out on what they promised. I didn't set the expectation, they did. I tell them, if we don't even have a contract and you're being like this, what am I to expect? Next day, I get a text about the room to be done, is it upstairs or downstairs, and the bathroom, is it being done? I'm totally confused, we never spoke about a bathroom and the room is upstairs. I get the quote finally. It's ~$30k more than another quote I got from a 5 star Yelp business. WTH. Looking deeper into the quote, it's talking about terracota tile and grout...we never spoke about that, we spoke what I already have downstairs, which is laminate. They even stated, that's a manufactured piece we can't get anymore but we can get something close to match. Don't always believe Yelp reviews, but I'd believe this one.

I HIGHLY RECOMMEND La Case de La Ceramica on your next kitchen or other home improvements! Mrs…read more Francisca, the owner, took time off her busy schedule to come to my house and look at my kitchen and it had water damage a couple months prior. I told her what I had in mind and the next day she showed me a completely different plan of what I had in mind that she totally BLEW My Mind. What I had in mind was something that was not going to look good in my kitchen and she completely re-designed it. From that moment, I knew that I Would definitely used them to install my kitchen. Everyone that assisted me at La Casa De La Cerámica was very friendly and always greeted me with a smile. They ALL totally helped my dream kitchen to come true!!! I Love Love Love Love Love my Brand New White Kitchen Thank You Very Much for the Amazing Job Done

Si no tienen el producto que buscas te ayudan a buscar lo mas paresido que buscas me encanto el…read moreservicio.

Thank you Neena for outstanding customer service. I truly appreciate you walking me through some…read moreoptions. Your follow up is always very timely and you have a wonderful approach. I felt smarter after meeting you ;) I look forward to sharing more ideas with you and the staff very soon. Cheers !!!

It is a pleasure to be able to share my gratitude for, Nicole Concepcion, of ProSource in Oxnard,…read moreCA. A contractor referred me to this store to pick out my wood flooring and he specifically recommended that we work with Nicole. I definitely wasn't looking forward to a sudden remodeling project but from the moment my daughter and I walked into the business, and met Nicole, we felt like we had won the lottery! I went from dread to delight in a matter of minutes. Her personality and professional demeanor was refreshing. "Nothing" was hard with Nicole by our sides! Choosing from innumerable samples is my worst nightmare. Nicole easily guided us in the decision making process for our wood flooring, then our tile and finally our cabinets! We actually enjoyed the process! Most importantly, when there were glitches or issues, because that's how life is, Nicole was at her best. She was always available by phone and quickly jumped into action multiple times. We felt extremely confident in her skills and knowledge. The contractors that she recommended for us were proven professionals that she had longtime working relationships with, another huge plus! Remodeling in a hurry is not an ideal project but we had an excellent experience and happily recommend Nicole, and ProSource, to our friends.

I hired Manny to tile a floor in a commercial unit in my building and could not have been more…read moreimpressed with his work! He exemplified such professionalism from the very beginning. He and his team worked expeditiously to make sure that the work was done properly and accurately. In addition, he was also very communicative with me with every step of the process. So, if you want professionalism, talent, and a strong work ethic hire Manny as you WILL NOT be disappointed!

Horrible experience. Don't use them if you want a job well done. First and last time I will use…read morethem nor will I recommend them.

I did not know this store existed until I looked for tile designs and it popped up in my Google…read moresearch. It's in the same shopping area where Fry's used to be. The store is spacious, bright, and clean. Staff asked me several times if I needed help. Floor & Decor offers a vast collection of tiles, mosaics, laminate flooring, natural stone, and more. The prices are actually very competitive, and I like the display of flooring, etc., that you can see and touch. Ultimately, I bought nothing here because I found cheaper tile I liked elsewhere, but this store still has an impressive collection, and I'd come here again to look for more ideas if I decide to do another home improvement project.

Alex at the Pro Desk at Floor & Decor is absolutely amazing at what he does! He consistently goes…read moreabove and beyond to help his customers and takes the time to answer every question thoroughly and in a way that's easy to understand. What I appreciated most was that he genuinely wanted to make sure we found exactly what we were looking for. He never once made us feel pressured to purchase something just to make a sale. Instead, he patiently explained our options and helped us make the best decision for our project. Exceptional customer service like his is hard to find these days. I was so impressed with his professionalism, knowledge, and honesty that I've already recommended him to several friends. If you're shopping at Floor & Decor, I highly recommend asking for Alex at the Pro Desk--you'll be in great hands!

After our water heater and refrigerator did a number on different parts of our downstairs floor,…read moreit's time to start anew. It's going to be painful to pack up all the breakables, books, lamps, etc. and move furniture around to re-do the flooring, but it's got to be done. Our handyman contractor recommended this resource for buying the new flooring materials. It was a bit overwhelming when we first entered the showroom, but we received orientation as to the options and where to find each. Though we originally went in thinking of engineered hardwood, like we have upstairs, with the water considerations, especially in the kitchen, we are thinking of new generation laminate. It's easy to install, and has great waterproof functionality. It has texture and varied pattern, too. We're just about ready to finalize our measurements and place the order. Their prices are extremely competitive and many styles are in stock for immediate availability. Tony has been very helpful getting us up to speed on this big purchase.

Awesome experience at the flooring factory. They took the time to go over all the different…read moreflooring types and styles. They had the flooring on hand and made the process easy.

I couldn't be happier with the work Hector and his crew at Dynomite Tile Works did on my bathroom…read more From start to finish, they were professional, reliable, and clearly take pride in what they do. Hector was easy to communicate with, showed up when he said he would, and made sure every detail was done right. His crew was respectful of my home, kept the workspace clean, and worked efficiently without cutting corners. The quality of the tile work is outstanding--everything is precise, beautifully aligned, and truly transformed my bathroom into a space I love. You can tell they care about craftsmanship and customer satisfaction. If you're looking for someone you can trust to do excellent work, I highly recommend Hector and Dynomite Tile Works. I would absolutely hire them again.

As a first time home owner, having purchased my home four years ago, I was of course very worried…read morewhen my wife noticed that the tile in our shower had chipped. I was worried about potential water damage and promptly searched for a tile repair Company in Ventura and Oxnard. When I called Hector at 805-824-3232 he answered all my questions and we set a time for the job. They methodically reviewed the issues and started work. They took their time at each step to produce the best results. Having learned that color matching is so important when replacing tiles and painting, I was also worried because I didn't have a match on the tile. Hector took the time to perfectly match the tile for me and didn't charge extra, even though it ended up meaning more hours for Dynomite Tiles. I've work with contractors before, and it is rare to find such a quality gem offering such excellent service. If you need repair or a new tile work for showers or others areas of your home, I highly recommend Dynomite Tile Works. Hector operates with integrity and focuses on quality work. He will be my go to for all future work. Very very please. Five star plus.

Wow. What a great, local, tile store! Randy was exceptional. His knowledgeable and friendly…read moreattitude made me feel like we were old friends by the time I left the store. Not only did I feel welcomed with open arms by the staff, but even the other customers. We all talked and shared information about our projects. It's so refreshing to still meet great people in this weird masked world. Randy paid attention to everyone. Sent emailed quotes out and even lent samples out with just our contact information and a smile. Thank you Randy for all you do. I'm happy to have met you and have a local resource for all my bathroom remodel needs.

Friendly, understanding and helpful!! Randy and Tim are amazing. Randy was so helpful and…read moreinteresting, he suggested terrific alternatives when the product we wanted was back ordered. This was my second great experience at Tile Encounters and we will definitely recommend this lovely company.

Carlos is an excellent tile guy. He's professional yet very personable. He did an awesome job on…read moreour master bath. We chose extra large/heavy tiles for our bath and shower walls. He did the job by himself with no complaints. From the demo to the finish he was great to work with. His pricing is very reasonable compared to other quotes I got. I'm really happy with the finished product, thanks to Carlos.

I recommend Carlos 100%. He knew how to do the job. Carlos was super nice, great personality!!! He…read moredid an excellent job getting my flooring and shower look amazing.

We had Elliot install a new shower in our home and we couldn't be happier with the service provided…read moreby Elliot and his team. Elliot provided great advice as we were trying to define what we wanted. He was very respectful of our home and property during the installation process. He managed all aspects of the job, including demolition of the old installation and hauling waste away, tile installation and plumbing hookups, as well as touch-ups to some of our existing bathroom furnishings. The pricing was very competitive and there were no surprises when the job was completed on time and the final invoice presented. The work is immaculate, and exactly what we wanted. We give him our highest recommendation.

Elliot completely transformed our Master Shower into our own personal spa. From the start of…read moredesigning the shower with Elliot and listening to him talk about how the process would work, I could tell he was the guy for the job. Easy to communicate with, always on time, completely transparent, quality work, with a very fair price. I highly recommend Elliot. He will be our choice for all renovations moving forward. The before/after speaks for itself.