Great selection and fantastic staff to work with - honest, knowledgeable, responsive, and…read morerespectful. Im a repeat customer and I've referred my family, friends and clients to Absolutely Floored and they were all very happy with their flooring products and service.

Almost 5 years after they laid my floor, every inch of it is popping and making cracking sounds…read more They also created a problem from the beginning and later denied it. I highly DO NOT recommend this company. They are many great flooring companies out there.

Did a poor, poor job of installing laminate in bedroom, they…read moredid not level properly around closet tracks. very amateur job and this is not the kind of work one would expect from end of the roll.

So disappointed in the service I received at this location. Ordered first set of area rugs and…read morethey came absolutely wrong color. Re-ordered what looked like white rugs in the store and got them home and they were yellow. I called to let them know and was spoken to in such a disrespectful manner and told that the lighting watts in the store were much brighter than the ones in my home and i should consider changing my home lights. Why would I want my home as bright as a warehouse? Too boot, I was really made to feel like I screwed up and not offered any assistance to rectify the problem. Not even a store credit for future use, which i would have been grateful for. Instead the store owner/manager continued to say, listen, let me explain this to you ... I felt like he thought I was stupid. I would not recommend this location especially if you are a woman on your own.

Dupré Renovations did a great job replacing our kitchen balcony--professional and reliable!read more

From the owner: At Dupre Renovations & Home Improvements, we stand out for our personalized service, attention to…read moredetail, and commitment to quality. With 8 years of experience, founder Vitor Dupre ensures each project exceeds expectations. We collaborate with professional designers, are fully licensed and insured, and serve Vancouver & Metro Vancouver with expert renovations tailored to your needs.

I was very disappointed with this "company" and the owner. I booked new flooring for my condo and…read morebooked the installation day. I told the owner that the installation day needed to be guarantied as I was booking the week off and hired a replacement for my business. I also needed to have my son available to move all the furniture out of the rooms. When I called a few days before the installation to confirm, the owner Patrick said the installers were not available for the Monday but may be able to come on the Thursday. I made a fuss but no one showed up until the Thursday. I had to pay my replacement an additional 3 days and my son needed to leave town so I had to move everything on my own. when the installers came they said they had only been hired that Monday, not before. They were also not the original installers and I was never provided with their worksafe numbers etc. required by my strata. 3 installers showed up but only one did any work, they never showed up with the materials needed so they would leave for 1- 3hrs per day. My newly painted walls needed to be repainted because of all their hand prints on everything. I was charged an additional $1000 for leveling cement and the hallway was not properly leveled and now the boards are separating. After 4 days the installers wanted a day off even though the baseboards had not been installed. When they finally "finished" the installation, 2 closets wouldn't open and one couldn't close, trim and caulking not finished. So, someone else had to come to do the caulking that was missed. For weeks after the installers would call and say that the company was refusing to pay them. Patrick promised to complete the floor in my laundry and to pay for the baseboard heater installation but never came back. He refused to answer my calls and emails. I made a complaint to the BBB but Patrick never responded. He took down his website and disconnected the phone. Worst person I have ever dealt with.

the installed subfloor is too thin, and the cause of the bouncing floor. "One of the best ways to…read morefix this situation is to increase the thickness of the subflooring." Of course, you'll also have to tear off and relay the finish flooring, so this solution does take a fair amount of work And Patrick refuses to even come out and take a look, therefore fixing their slapstick poor work is out out if the question .

Excellent work! Squeaks repaired and carpet stretched back to perfection…read more Came on time and stayed until job was done.

The gold standard for carpet repair. Pablo explained what had happened, how it happened and…read moremeticulously laid out his plan for repair and the costs. He delivered on all his promises. The carpet looks perfect. There were no surprises. In this era of shoddy work and half measures, here is a true professional. I look forward to having him back.

We decided to change our existing carpet in the Master Bedroom, outside the Main Bathroom, and in…read morethe Second Bedroom/den. Having done a lot of our own research as to the different types of flooring available to us, our next step was whether retailers would have what we liked. We found many did not have the selection to give us more choice. We needed to find a good retailer who has good customer service and has staff who do excellent installation because we were not going to do it ourselves. At one big box retailer we were not too impressed by their impersonal sales staff, because they provided us with limited information on what would be involved to have the existing carpet removed and have the underlay and the new floor installed. A good friend had used Metrotown Floors and Interiors before and had referred us to contact them with our flooring project. So we made some time to contact them and to go visit their showroom. The showroom had a very good selection of all types of good to high quality flooring. The customer service representative Al Eris welcomed us as we came through the door. He asked us what was our plan and what needed to be done. Then, he made a home visit to measure the work space and bring up any concerns that needed to be addressed. For example, what baseboards could be used that would go best with the current door frames, trimming of the doors, and to consider that we may need to level the underground floor before installing the underlay and the new flooring. We were impressed by Al's professionalism and his attention to detail. So impressed that we chose to go with Metrotown Floors. Once we chose the underlay and flooring we wanted Al was quick to give us samples of the product, and he advised us of the cost estimate within a reasonable amount of time. He put the time and effort into understanding our needs and he was there for us before, during, and even after our job was completed. Reaching out to us to see if we had any concerns with the installation and if we are satisfied with his customer service and the hard working staff who did the installation. As such, it goes without saying that we would not hesitate to recommend Metrotown Floors and Interiors to all our family and friends. Sincerely, Kenneth and Nancy

We had a pipe burst in our home that did considerable water damage as our tenants were away at the…read moretime. Al at Metrotown Floors worked closely with the restoration company that was coordinating the clean up. Metrotown supplied and installed all new flooring and cabinetry to our home that looked great and were in consultation with us constantly. Their pricing was very competitive with other suppliers and their installers were top notch. I would highly recommend Metrotown to anyone looking for new flooring and cabinetry.

Super easy, smooth process and a fantastic result. We reached out about replacing the laminate…read morefloors in our entry and living room, and the experience was great from start to finish. Kyle was responsive, patient, and incredibly helpful when it came to choosing the right floors, plus he secured us a discount on the materials. Haider and his team were professional, thorough, and finished the work on time. They were careful, respectful, and clearly took pride in their work. What really stood out was the extra care they took to repair cracks and level the cement foundation before installation. It made a huge difference in how straight and solid the new floors feel. Highly recommend.

I was unsure about working with new contractors and I have had bad experiences in the past. I…read moreneeded to replace my laminate floor and redo my 2 bathrooms. I contacted Almimar Renovations and Kyle responded promptly. The same day in the afternoon Hayder from Almimar came to my apartment in New Westminster to make an appraisal of the work. He was very kind and informative of all aspects to be covered. The estimate surprised me in the best way as it considerably less than other proposals I received, with better quality laminate. Almimar did an outstanding job at my place and it now looks brand new! Kyle keep me informed all steps of the way and Hayder was very dedicated to his work, going always the extra mile to please me. They finished the work with many extras on time and budget, the result speaks for itself, I will recommend Almimar to anybody that needs great and professional work in their homes.

Val-U removed my old carpeting and installed new carpeting in two bedrooms. It looks great, I'm…read morevery happy with it. I really appreciated how helpful they were and how carefully they moved the furniture and replaced it in exactly the right place.

We had some laminate flooring installed by Val-U flooring recently…read more The work was well-executed and the tradesman was diligent and hard-working - he worked through lunch, and tidied up as he went. It turned out that we needed the floors to be levelled before the laminate could go down, and that change was handled smoothly and swiftly by Ibrahim, our contact at Val-U. We asked for skirting boards to be removed and refitted, and that too was all competently executed. I've installed laminate floors a few times myself and could not fault the quality of the workmanship. I have no hesitation in recommending Ibrahim and his crew for this type of work.

You should be careful before investing for your reno. First approach is great but what about the…read morefinal bill and the time frame ?? These guys don't now what's the meaning of a good ORGANIZATION and PLANNING . Just Unprofessional . Save you money and time. Be aware . By the way, I found this report on them, but too late for me. Customer Complaints Summary 2 complaints closed with BBB in last 3 years | 2 closed in last 12 months Complaint Type Total Closed Complaints Delivery Issues 1 Problems with Product / Service 1 Advertising / Sales Issues 0 Billing / Collection Issues 0 Guarantee / Warranty Issues 0 Total Closed Complaints 2 Complaint Details Government Actions Government Actions BBB knows of no significant government actions involving Tri-City Modern Tile & Flooring. What government actions does BBB report on? Advertising Review Advertising Review BBB has nothing to report concerning Tri-City Modern Tile & Flooring's advertising at this time. What is BBB Advertising Review? Additional Information BBB file opened: 14/05/2010 Business started: 01/07/2007 Type of Entity Limited Liability Corporation Contact Information Principal: Mohammad (Mo) Najafi (President) Mehdi Khosravi (President) Business Category Flooring Retail Alternate Business Names - See more at: http://www.bbb.org/mbc/business-reviews/flooring-retail/tri-city-modern-tile-and-flooring-in-port-coquitlam-bc-1250733#sthash.HOB39RRD.dpuf