Beautiful jewelry store with gorgeous pieces and friendly staff who greeted me quickly and allowed me space to browse until I had questions (which is super nice). I saw several brands I love including Marco Bichigo, Roberto Coin, Gucci, etc. read more

Fine selection of jewelry in downtown Annapolis. Beautiful store and great location. I bought a nice male bracelet here. Nicely wrapped too. read more

Zachary's Jewelers - Jewelry Near Me - Annapolis, Maryland

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Couldn't recommend Zachary's more. They were so warm and helpful and were very caring in helping me re-size a ring with very sentimental value. They even gave us free champagne to celebrate our upcoming wedding. read more

I am a little disappointed in the communication with this shop. They sell a necklace I have wanted and on three separate occasions I have reached out to them. All three times I have been told they are out of the necklace and are currently in production making more and should be restocked "shortly" and I will be notified when they are. I have never received any notifications. My friends locally say great things about this store however I have yet to experience an even decent interaction. read more

Zachary's has gone above and beyond!! They've been amazing to work with, from the initial class ring order to graduation. This week they really came through, to help our daughter in a last minute need before commissioning. Erica has given personalized attention and prompt service! We couldn't be more impressed. Wish we had Zachary's in Florida. read more

Steve was just great and extremely patient and accommodating considering the many changes on proposal dates. He found me the perfect Emerald Cut Diamond I've been looking for and it is absolutely stunning! Thanks for all of the help Steve I'll be back for anniversaries! read more

My father and I visited this store in February 2017. We were looking to purchase a pair of diamond earrings for my mother for her birthday. We were greeted and helped by Gwen. Gwen was an absolute delight to work with. She did not rush us, nor did we feel pressure to buy anything. She listened to what we were looking for, showed us several options and took the time to explain the differences between the earrings we were looking at (cut, color, price, etc). We picked a beautiful pair of earrings. My mother loves them and wears them every day. The customer service in this store was superb. We would most certainly return! read more

My boyfriend and I recently stopped in to look at rings. The owner's sister was extremely helpful (the most supportive and helpful out of all the jewelers we had been to) in deciding on the ring, helping us find what I wanted within our budget. We had a great experience and highly recommend. read more

This is a very charming nautical themed jewelry shop in downtown Annapolis. Not only does the store feel nautical, but they have a few collections that have a nautical feel to it. All of their collections are gorgeous! Now I have not bought anything, but every time I go in there, I am treated like an old customer. They offer you sparkling water with lemon and small brownies. I was very impressive with their customer service. You can't get much better customer service than that! I can't wait to save up and buy something there! Everyone that lives in Annapolis has nothing bad to say about this place! read more

I needed a gift for a bridal shower and I had waited beyond the last minute. I needed a pandora charm but didn't have time to hit the mall. I logged on to the website to see if they sold the brand. What a horrible website btw, however I saw a live chat button so I tried it. It worked! They had exactly what I needed. I asked if they could hold and they said yes. So far good. My sister in law just had a baby an my other half had invited my brother in law and nephew over; So she could take the new baby to a shower of her own . We went to play for a while and then I was off to Zachary's to get the charm, home to shower and then the 3pm shower. This place is not skilled in customer service and are very judgmental. I walked in wearing jeans, no makeup after just running around we a three year old. No one greeted me and I had to wait. I felt bad interrupting the lady on the computer. When she did acknowledge me I explained. She got my charm and we went to pay. She was very arrogant. After I signed my receipt I asked for my charm and she said "you took it." I had not. I looked over and there was a small wrapped box with a red bow I thought it was mine. "No" she said and handed me literally, the pandora charm box. No bag, no wrapping, no red bow. The pretty box belonged to the lady behind me. So I said umm ok and had to put it my purse. I know I didn't spend alot of money and was not dressed to the nines but really? First and last visit. read more

This is the absolute best Jewelry buying experience of my life. I came wanting a engagement ring but had no idea what diamond quality and color and all types were. I was very cautious very because I didn't want to over pay I met a nice sales guy named Keith. He sat me down and walked me through ever single thing there is to know about buy a diamond engagement ring. He was really patient and understanding for all of my 100 questions. They had several pre made engagement rings. But he helped custom build a amazing ring. We picked out a diamond out of some many choices and then we picked out and great matching band. I went online later that day and used the exact specs that my diamond and band were to check pricing. And my ring was slightly cheaper then buying it online. So great experience awesome ring and fantastic price. I will be back here for future purchases read more

I picked out my USNA class ring stone from Zachary's because I was really leaning towards tanzanite, but just wasn't seeing the color I wanted from the ring vendor at school. Cheryl was amazing - she kept in contact with me about when more tanzanite would be in and made sure I still got the student discount, even though I couldn't get in to purchase the stone until a day or two after the sale technically ended (which saved me a good chunk of money). I never felt pressured to get an expensive stone and she even showed me a lot of different options to suit a smaller budget. She also helped me with a lot of questions I had about a family ring and keeping it in good condition while I was in there. I got my ring from the vendor right before leaving for spring break...and then got sent home before I could drop it off. My parents were able to take it by later in the summer, but due to COVID restrictions, I have been unable to leave the yard to pick it up. They immediately offered to walk it over to the yard for me and Mrs. Samaras brought it to me directly today! It's even more beautiful than I imagined and the stone itself is gorgeous and cut so perfectly to bring in light to show off the purple undertones. I couldn't be happier with my stone, my ring, and the amazing customer service, especially during these confusing times. Zachary's made my first big "adult" purchase the easiest purchase I've made. read more

Excellent upscale jewelry store that continues to provide excellent customer service. Zachary's was my first jewelry store stop in pursuit for my wife's engagement ring. Thankfully, it was my last stop as I found the staff to be extremely helpful, patient, and understanding for a novice jewelry buyer. Erica (who usually works at the other location) and Hind were extremely helpful laying out a variety of loose diamonds that matched my request (price point and size). They were able to explain what to look for in each diamond so I understood and could visually see what clarity, cut, and color was in each stone. When looking at the setting options I stated I liked a combination of 2 settings and they offered to custom design and create a setting for me. After trading a few emails of CAD designs they were able to create exactly what I was looking for. I've used Zachary's for her engagement ring, wedding band, diamond bracelet, necklace, and earrings. She liked all the selections and they were competitively priced. Great experience! read more

I bought my Naval Academy ring, engagement ring and wedding bands here. Very honest and worked with me when I had to return and resize things. Great costumer service, they make it very easy and will always polish up the ring you bought here for free. Definitely the place to buy if you are planning to stay local. read more

Absolutely love this place. Their staff is marvelous. For the individual that felt they ignored her because she had no make up and jeans, that's my regular attire when hanging out in Annapolis! A friend once told me that if you want to dress up for an evening out, wear heels with your jeans. My husband has bought me several pieces from here. It is an upscale jewelry store (I think they only carry Pandora charms because a VERY few of their loyal customers buy then as gifts). We are always welcomed as family. Steve, Evangeline and his staff are the greatest. They have been rated one of the top 10 boutique jewelry stores in the US. Compare their prices with any upscale store in Washington, DC and you will make the drive to Zacharys. Best jewelry store ever! read more

Without a doubt I can say that Zachary's is the best experience you can expect as a consumer in a retail establishment! Obviously one would expect that the staff of a jewelry store would be courteous, they are ... the staff here goes beyond that ensure EVERY customer feels not only welcome, but like the most important person in town (Annapolis) while in the store! Over the past 12 years I have had occasion(s) (numerous) to go into Zachary's sometimes it is for new things, while other times it is to ask for repairs on watches or just cleaning . Each time the experience leaves me reassured that my choice to purchase here is a wise decision, and not just one for convenience. Tough decisions are always made easier when at Zachary's. That is not to say they don't have an exceptional selection in the store, but the staff is willing to listen to what you are looking for, help you find that perfect something fro that special someone or occasion. Customer service is also beyond expectation. Yes they are willing to do the expected stuff (you know, stand behind their products, help with repairs, cleaning of stuff, etc ... ) but it is always nice to get a note on your anniversary or birthday wishing you the best or on the holidays getting that "golden ticket invite" to their holiday party is beyond a memorable experience! read more

Again, treated better than anywhere else. Since my original review, we have purchased my fiancées' engagement ring, had a ring of hers hand engraved with leaflets on it, and purchased the wedding band - along with a few other odds and ends. read more

My fiancé and I couldn't be happier with our experience at Zachary's. He purchased my engagement ring here in September of 2017, and worked with Erol (not sure of spelling). They sat down and designed a ring that he was happy with, and the quality is amazing. I wasn't there at the time but my fiancé says that he was super helpful and very knowledgeable. Together they designed an absolutely stunning ring! Thank you so much for your expertise Erol! We just went back and worked with Paige for our wedding bands. She was very kind and patient while we asked a bunch of questions. I was on the fence of whether I even wanted a wedding band since I love my ring so much by itself. Well Paige was never pushy about it at all! She just wanted to make sure we were happy with our decision. We took about a week to decide and then dropped my engagement ring off so the band would match the diamonds on my engagement ring exactly. I told them I really wanted to minimize the time I was without my engagement ring and they said it would be about a week they would need it. I followed up about 5 days later to see if I could pick up my engagement ring but it wasn't ready yet. We had dropped off late Friday and I called on Wednesday so it was totally reasonable that it wouldn't be ready yet. They said it would be another couple dsys. I was surprised when they called early the next day and said I could pick it up. Thinking I was just grabbing my engagement ring, I popped into the store. Not only was my engagement ring there and perfectly repolished, cleaned, and brand new looking, but my wedding band (custom made to match my ring) was ready too! Wow! I was shocked! We would highly recommend Zachary's to anyone about to make a jewelry purchase! The staff was a pleasure to work with, and were so kind and knowledgeable. Thank you so much for making this experience so wonderful for us! read more

My fiancé and I both grew up in the Annapolis area and when we started looking for an engagement ring we knew exactly where we wanted to look. Both sets of our parents used Zachary's to purchase their engagement rings and wedding bands and had great experiences. Ours was exceptional as well! Steve goes above and beyond to work with you and help you understand all the different options you have so that your special day will be exactly what you imagined. read more

We worked with Steve a few years ago to add some diamonds to my engagement ring and create a new wedding band. The end result was stunning and the level of attention and service is unparalleled. Steve was always immediately responsive to questions and requests even though this was a relatively small purchase. I feel compelled to write this long-overdue review because I just called to ask for a copy of my appraisal; the response was immediate and professional, even though I was not making a purchase. I live out of state, but will always be a loyal customer. I cannot recommend this business and the staff highly enough. If I could give a 10 star Yelp recommendation, I would. read more

Not even 1 star. Bad customer service with stuck up attitude. I am an accounting manager for a huge firm and my fiance is an investment banker, and they didn't even welcome us. They lost aprox $11K sale, due to lack of customer service technique. read more

Way overpriced! 2 watch batteries installed (one in a Raymond Weil & one in a Breitling), 2 bracelets adjusted for length, and 2 bracelet appraisals = $500.00. Plus they quotes us two weeks for the work and it took almost 4 weeks because they wrote the work order up incorrectly. Do yourself a favor and skip this place. read more

Zachary's went above and beyond my expectations when it came to finding the perfect engagement ring for my fiance. I had been to numerous jewelers, including some of the local businesses in Annapolis, who seemed more interested in selling me something that THEY liked, instead of what I liked. After a few frustrating weeks, I decided to give Zachary's a try, and boy am I glad I did! Nikki, and the entire team at Zachary's made sure that I knew the diamond and setting I was choosing, inside and out! She laid out a variety of diamonds, all in different sizes, colors, and specifications, and explained all the intricacies of each, and we eventually settled on a setting and diamond that matched all of my requirements. After figuring out the "hard part," Nikki and her team kept in contact with me, notifying me when they thought the ring would be ready, and seeing if there were any questions or concerns I may have prior to picking up this beautiful piece. If you are looking for a great experience, look no further than the team at Zachary's. I COULD NOT BE HAPPIER WITH MY CHOICE!!!!! read more

After visiting a number of different jewelers throughout MD and VA looking for engagement rings, Zachary's was far and away the most pleasant and enjoyable experience. I had a picture in-hand of a ring that my girlfriend (and thankfully, myself) really liked and wanted to have custom-made. Unlike other local jewelers who outsource their work to third parties, my sales associate, Mike, worked with Zachary's in-house jeweler (Steve) to design and deliver the ring to perfection for a great price. Throughout every step of the process- from initial consultation, to the selection of the diamond, and finally to the delivery of the ring- Mike and the rest of the Zachary's staff were true professionals and a calming presence to work with at such a stressful time! If there were a six-star rating, Zachary's deserves it. Never thought I would have a go-to jeweler, but my now-fiance and I will be buying our wedding bands here and afterwards I plan to make all my future jewelry purchases at Zachary's. An unbeatable experience! read more

Never thought I'd say I have a jeweler but Nicki at Zachary's is it! Never occurred to me to review on yelp until now but please let me say as far as service it simply does not get any better than her and this jeweler. I'm sure you might find cheaper prices elsewhere but this place is the gold standard in customer service. I had an impossible time finding a Simon g engagement ring I wanted to see for my fiancé, I mean no one could help me. No one except Nicki that is. She found it, got it in, called me then we customized it, and now I'm an engaged to my best friend. Just bought diamond earrings for fiancé for her bday. Spectacular! We go in all the time when in naptown and every staff member is amazing. They clean my fiancés jewelry every time we stop in. Nicki thank you and you are so invited to our wedding. Give the lady a raise! Lol read more

I had looked at men's engagement rings online, but nothing really spoke to me, so I decided to design one for my fiance. I came in with sketches, and Zachary's made is 100x more amazing than I could have imagined! Their team is incredibly talented. The customer service was incredible, and they were very helpful and straightforward when discussing different options to help stay within my budget. Everyone was knowledgeable and helpful, and they took great care and time to construct the most perfect ring for my guy. I love the piece, and my fiance can't get over how perfect it is. We will definitely be going back for our wedding rings! read more

I purchased several pieces of jewelry at Zachary's and am very pleased. I, too, walked in wearing jeans and casual weekend attire on my first few visits. Each time, I was greated nicely and offered any assistance that I needed. When I was ready to buy, they helped me with selecting an amazing bracelet and earings that I LOVE. I will go back if I am in the market for more jewelry. read more

I don't often write reviews, but the excellent experience I had with Zachary's is definitely worth writing about! Their approach to customer service is refreshing compared to other jewelers I've visited when I was shopping for an engagement ring. What really set them apart from others in the area, though, was their capabilities for custom work at a reasonable price. Going in, I had a very good idea of what I wanted in a ring. Everyone I interacted with at Zachary's through the custom design process, particularly Keith, was helpful in making the right choices to create exactly what I envisioned. The jeweler translated the drawings I made into a wax mold, which was very helpful to visualize the final product, and then into the actual platinum casting. They entertained my questions about the process, which I found fascinating, since I am an engineer. Picking the right diamonds came next, and Keith took the time to show all the options and provided the right amount of guidance without steering the decision. The team made sure everything was finished just in time for my proposal and went out of their way to help me tell the story of how the ring was made to my fiancé. It is so rewarding to see something I helped create on her finger every day (she said yes, btw!), and she loves it! I can't imagine what could be better than that! We both hope it works out that we can return to Zachary's for our wedding bands to make something special together! read more

Cat is an absolute jewel -- sweet and extra helpful. While still debating whether to purchase a gift bracelet, also can't get a pair of diamond earrings out of my mind -- so definitely see myself getting something there extra soon... read more

Engagement Ring Shopping... After stores and stores of high pressure sales in the Washington area, Zachary's was a relief! As soon as we walked in on a hot drippingly humid summer day dodging tourists, Zachary's was cool and quiet. Evangeline offered us a cold drink and let us browse at our leisure until we were ready to talk about engagement rings. I really appreciate that we were given the freedom to browse and approach the staff when we wanted. After cooling off we sat down with Evangeline and felt immediately comfortable because she really tried to figure out what we were looking for before showing us options. Honestly at some other stores I felt like we were trying to fit a round peg into a square hole. Evangeline helped us design the ring my fiancee wanted within budget, it was incredible. Meanwhile I was drinking a cold beer while doing it. Great approach to keep me calm during a stressful time. She stayed in contact with me through the creation process to make sure I was going to get the ring in time to propose as planned. Everything worked out perfectly! Needless to say, I'll be back for the wedding bands. read more

I am a lucky recipient of 2 lovely gifts (so far) purchased from Zachary's and their customer service is remarkable. The store is modern, clean and has beautiful displays. The sales associate (Keith) has always been very hospitable when we've visited for ring cleanings. P.S: They offer complimentary drinks and snacks while you wait. Quality stuff :) read more

I have been a customer of Zachary's for about 6 years now. I initially bought my wife's wedding set there. Evangeline helped me throught he process. A few years later, after moving away, I was able to order a pair of earrings for my wife. I called and let Evangeline know what I was looking for, and within 48 hours it was being delivered. My most recent experience was likely the best as they made a custom order for my anniversary and again were able to meet my timeline. I dont have to shop around or run all about town. I simply call or email Evangeline with my generic request and they respond with something perfectly suited. The service is personal and unparalleled. I never second guess the quality. I will, without doubt, continue to be a customer of Zachary's. read more

Zachary's is awesome! I looked at a few other Jewelers in Annapolis when I was getting smart on engagement rings, and no one else matched the quality, pricing, or service of Zachary's. Paige and Nikki made everything completely transparent and they were willing to let me create my own setting based on a couple different ones I liked. Because I needed the setting and stone in two weeks instead of the normal three, they put a rush on it for no charge. I will absolutely be back for wedding bands any other jewelry shopping. read more

I've recently purchased a engagement ring from Zachary's and my experience couldn't have been better. Keith (Sales Associate) was very attentive to my needs, budget, and time frame and made the buying experience a very smooth process. My fiance absolutely loves her ring and we will be going back for a wedding bands. We live rather close so we are constantly stopping in to say hi to Keith and get her ring cleaned. I recommend Zachary's highly. read more

Their tag line is Why would you shop anywhere else..... I could have shopped for Pandora charms in many places but for Mother's Day I went to Zachary's! Errol met with me and my 2 son's who are 11 and 9 to pick out a few charms for Mom's Pandora bracelet. He stopped his busy day and treated my son's as if they were buying thousands of dollars in jewelry. They asked questions nonstop and he answered nonstop. You see they were concerned about their 30$ to 40$ purchase since it was coming out of their wallets. When we were finished he gift wrapped each small charm and presented them to the boys. However, Errol recognized that the boys were quite interested in the finer pieces and with the confidence of a Master Polisher he thoroughly showed the boys some extremely expensive jewelry that the boys were in awe of. They were able to touch and feel jewelry that was as expensive as a house. Truly a memorable day but not the end of the story. Two days later my eleven year old boy out of the blue said, "Dad that man at the jewelry store was really nice. He was not snooty like other stores. He was really cool." Unprompted with no reason to embellish an eleven year old just provided feedback that your service is world class....why would anyone shop anywhere else. Respectfully, Frank read more

I purchased my wife's engagement ring,wedding ring and most recently diamond necklace from Steve at their location in Annapolis. I've always felt the prices were fair and service beyond acceptable - excellent even. read more

Annapolis Zachary's has been our exclusive jeweler for over 5 years. From the moment we walked in, we have always felt the kindness from their wonderful staff, especially Hind. She has been incredible!! From refurbishing our old old jewelry, to designing our new items (wedding rings, earrings) , we have always been extremely satisfied!! Their showcases display the best designers around. Even when we can't find what we are looking for, they find it for us! Their service is always in a timely fashion. We have grown to love the staff at Zachary's. Hind keeps in touch and we stop in just to say hello sometimes. Everyone has made us feel welcome. We have referred many of our friends who feel the same way. Annapolis Zachary's will always be our jeweler. read more

Steve went way above and beyond the call of duty to make sure I got the engagement ring I wanted at the time I needed it. I came into the store on a Tuesday and wanted to have the ring in time for a Friday evening marriage proposal. Not only did Steve make that happen, he drove to Falls Church and back during rush hour on Friday afternoon to pick up the ring and deliver it TO MY DOORSTEP in Annapolis at 7:00 p.m., thirty minutes before I needed to leave for my surprise proposal. Very impressive! read more

My fiancé bought my engagement ring here and it is everything and a more. The detail and precision that was put into making my ring is exquisite. What made it everything even more special was I came in to get my ring resized, the staff presented wonderful costumer service. I would definitely recommend Zachary's for all jewelry purchases! read more

I went to Zachary's for an engagement ring and worked with Evangeline. She was amazing! I was overwhelmed to begin with, but she helped me every step of the way. Evangeline walked me through all the terminology, helped me design the ring, and was a helping hand through everything. It made the process stress-free and easy, and I got a great deal! I would recommend everybody go to Zachary's! read more