Today I was released from the hospital and went directly to the pharmacy to pick up medication that…read morewas supposed to be ready. I went to the drive up and was told it wasn't ready. I was feeling pretty bad and just wanted to go home. When I asked the girl at the window could she please rush the order she rolled her eyes and told me that I needed to learn how to be more "gracious " !! And wait for it. In the meantime the blood is dripping from my bandage and she is lecturing me. It was such a horrible experience. How do they let these people talk to sick and elderly people like this. CVS needs to do better.

I don't know what's happened to our CVS. They are very unfriendly and unhelpful. They didn't have…read morea medicine that I needed very badly and said to check back in 2 days. That's too long. So we went to another pharmacy and they had it in stock and said they would try to get it transferred but CVS wasn't being very good about transferring prescriptions. We have had trouble several times before but they are always unfriendly. We will be changing pharmacies. I wish I could give them no stars

Very clean, great variety. They have some unique items I have never seen before at any other store…read more They even carry some local milk I assume from Amish. Customer service and check out were super fast and nice

So I want to start off by saying not every experience is always great. The first time I had a bad…read moreexperience here I kind of let it go but this is the second time a frustrsting situation has happened. I was studying for multiple hours and decided I wanted to grab a snack and usually the deli food is very good and well priced. I went up to the deli and began to order and while she was grabbing my potato wedges she grabbed the smallest oldest looking pieces there. She then continued to LIFT UP THE GREASE PANEL AND GRAB POTATOS SOAKING IN GREASE. This is mildly frustrating and it was completely inedible. If people aren't going to treat costumers with kindness I don't think they should be working there at all especially when i've applied to this location multiple times and been rejected and KNOW I have better service then this.

Very polite and didn't seem to be in much of a hurry. Was able to get my insurance information and…read moremy prescription ready by the time I came up there.

Nice, clean, modern store. There was quite a large selection of sports team apparel and the…read morecashiers were nice.

No longer 24/7 even years after the epidemic, prices are always increasing, the store smells dirty…read moreand aisles are cluttered with employees dragging around product and other stuff, no Apple Pay even in the year 2026, and every time I try to order delivery a driver will substitute half the order, or even steal items. Where's my lobster tails Carlos? A $300+ order and that's what you decide to take, of course.

Always out of stock on items I need the most. Staff that picks the Items for pick up do not pay…read moreattention nor do they look for the right items. I can't see a meat department being out of pork chops. I'm tired of ordering my groceries and being out of items, then going into the store to get them myself off the shelf. "NOT GOING INTO THE STORE" is the whole idea of ordering groceries. I have no choice but to shop somewhere else. Walmart in Warsaw needs a management change and train their staff better.

I used to give this establishment a 5 star rating but since Bill and Sherry Winn retired and their…read moreson took over the service has gone downhill. I remember Bill or Sherry would greet us and "gave us that personal care". When you try to contact Greg, most of the time you won't get to speak with him. Sometimes when I call, the technician would put you on hold, and...hang up on you. How frustrated one gets, especially if you've been a customer since late 1980s. One of many questions I have for the pharmacist...on my many prescriptions which are only allowed a thirty day refill. But WHY do you wait past 2-3 days to fill it and then wait another day or two until you deliver it.(maybe if I missed many doses, I might make it until I receive the refills) Then I would be non- compliant with the doctor and my home nurse. An example happened just last week on my heart medicine. It was suppose to be refilled before the 29th of January but you refilled it on the 29th of January. Then when my home nurse requested the refill, you wanted to wait until the 2nd of Feb. Are you trying to get rid of your customers or have them expire? Another incident is my nebulizer whom the Dr. insists I take it 4 times a day. Because you say there isn't money to pay for all of months supply. But on the box the scrpt says take 1 vial 4 times a day. You gave me( after requesting this med 3 times) two boxes totaling 48 vials. For a senior with over thirty medicines taken daily, how am I to calculate this for the month....and when the doctor repremands for not taking my meds.....I will point to you Pill Box. It seems like the last 5-6 months we (my home nurse and I) have been calling multiple times for the meds we requested. It would be nice to have my meds delivered on time and not wait, or having to wait because you don't have that med in your store, and then have to REMIND you that we've requested the meds. Get With It! or you may be losing customers.

From the owner: Pill Box Pharmacy is not only a Pharmacy but we are also a Durable Medical Equipment supplier! We…read moretake care of finding out if insurance covers the drug or item you need and also the billing process for your service!