Dr Kyle Menne's billing is sketchy. I was told by him that sealants for my daughter were going to…read morebe covered by my insurance and it was pre-authorized. Well, that was not true. Dental Professionals sent us a bill for $178.00 for the sealants of 2 teeth. I checked my insurance and the pre-auth was rejected because sealants are only paid for every 2 years. We brought this up with their billing people and they are not willing to budge. The only reason I am giving Dr. Kyle 2 stars is because he is pretty good with kids. Otherwise, beware of the billing. Also, $178.00 for sealants?? What a ripoff!

Anne was my dental hygienist and made my whole experience excellent. Very kind and understanding of…read moremy time schedule. Have been going here my whole life and while their care has always been good, this was by far my best experience.

My three year old daughter really enjoys going to Dr. Stacey. She is great with kids. Her…read morehygienist is super friendly as well. They have all sorts of tricks to make the kids feel comfortable. Highly recommend her!

From the owner: KidZone at Ridgeview Dental Group provides comprehensive dental care to infants, children,…read moreadolescents, and families with special needs. Dr. Julia B. Stacey is a pediatric dental specialist.

The Kids Dentist is such a cool place. We were recommended by our previous dentist who wasn't…read moreequipped to practice on children after my daughter became of age to begin seeing a dentist. Upon first walking in, we were immediately impressed with the lobby space, and the polite staff behind the desk. Their whole set up is so kid friendly. There is so much to do and see in the waiting room & back in the halls and exam rooms that the kiddos are excited from the get go. There's even a therapy dog that comes in sometimes! Definitely made for kids to enjoy and feel comfortable and safe. The dental assistants/hygienists are obviously very experienced and great with the kids. They continue to make my daughter's entire dental experience a delight at every appointment. After expressing our concerns regarding my daughter's oral health at one of our appointments, Dr Elizabeth came up with a care plan tailored for her and sat me down in a private office to discuss. I think more doctors should do that, instead of speaking about the kids' teeth in front of them and creating anxiety. This was the best way to discuss oral care with parents without interruptions, in my opinion, and I appreciated it. Based on our experience here, I highly recommend The Kids Dentist to all area parents with little kids.

I have had several negative experiences at the Kid's Dentist over the last four years. My initial…read moreappointment was with my 10 month old daughter after she fell and chipped her tooth. They told me I should pay better attention to her to stop her from falling and causing potential damage (hello, have you met babies/toddlers?) The experience was very shame-y. They showed me how to brush her teeth on a doll as if I was not capable of understanding and not already doing so. They tried to separate us which I did not appreciate as she as so young at the time and this was her very first dentist experience. The entire appointment annoyed me and made me feel as though I was spoken down to. This was in 2022. In 2024, my daughter had a rare dental emergency. Some of her teeth did not properly develop in utero leading to dental abscess. She was hospitalized at Children's for 2 nights and I needed to be seen by a dentist quickly to plan further treatment. I reached out to every pediatric dentist in the area and hesitantly went back to the Kid's Dentist after the owner, Dr. Fischer, (now former, as he retired within the few months of me speaking to him) assured me that they were specialized and able to handle this case. I was seen by a dentist (Dr. Goodell - also no longer there) promptly and felt good moving forward. Our daughter had an extraction surgery and I scheduled a follow up appointment at The Kid's Dentist. Sitting at that follow up appointment, we saw a NEW dentist. Apparently, in that brief month, Dr. Goodell had left and Dr. Fischer had handed over the keys to the practice upon retiring. The dentist we saw was not familiar with the case and did not understand our desire to have a follow up appointment. I wrote the practice an email expressing my concern that Dr. Lizzy (our new provider unbeknownst to me) did not seem to have an understanding of our case nor a plan to move forward. She called me, apologized for her lack of preparedness, and assured me that she could handle it moving forward. I have since learned she is now moving - not from the Kid's Dentist office itself, but through the grapevine. This morning, my appointment for my other two children that was supposed to take place in less than 2 weeks was cancelled with no explanation other than the office would be closed that morning. There was no apology, I was just told to reschedule ASAP. Upon attempting to reschedule "ASAP" it did not seem that they had many times available nor a creative solution to help us get seen within our every 6 month time frame. Enough is enough. I rarely write reviews, let alone bad ones, but my entire time with the Kid's Dentist Mequon has been a headache. They're unprofessional, uncommunicative, and unprepared. I know they have received a plethora of good reviews in the past, but my understanding is that things have gone downhill since Dr. Fischer's retirement and I am not longer interested in having my children be along for the ride.

Cynthia Jakousz does not understand simple parameters that the ADA recommends and also does not…read moreunderstand simple instructions from real Physicians. The practice she works from has a number of really great DDSs, but unfortunately my family can no longer give them business.

Ridgeview Dental is the absolute best dental office in the area. The staff from the minute you walk…read morein to the minute you leave makes you feel like family. They know you by your first name and make you feel so comfortable. The dentists, orthodontist and hygienist are the greatest. Would recommend to everyone!!

After being a patient for four years, a recent visit made it impossible for me to continue…read moresupporting this practice. During my last appointment, I saw a Black woman in the office--and it struck me that in four years, this was the very first time I had seen any semblance of diversity in your workspace. This prompted me to look closer at your environment, from the magazines provided to the imagery on the walls; the lack of representation is stark and exclusionary. Furthermore, I was deeply unsettled to find that the Office Manager brings her dog into a clinical dental setting. As someone there for a medical cleaning, I found the presence of an animal in a healthcare facility to be both unprofessional and unhygienic. As a white woman of German descent married to an African American woman, I have listened to my wife's accounts of "Sundown towns." My experience at your office recently mirrored those stories--a space that feels curated for one demographic while making others feel unwelcome or invisible. I am ashamed to have patronized an establishment that feels like a "Sundown office" for as long as I have. We will be transferring our records to a practice that prioritizes both clinical hygiene and modern, inclusive values.and DIVERSITY!

Went here for a first time visit, we waited an hour without any explanation that there would be a…read moredelay. I indicated my son had severe anxiety about his tooth and he was tearful. When he went back for xrays the dental assistant Mary told him to stop crying and KNOCK IT OFF. Dr. Froehlich looked at his xrays, said he needed two teeth "wiggled out" then just walked away to see another patient. Nothing was even explained to me about the the extraction; the costs, the problem, what to expect...thankfully my instincts told me to get out quick and glad we left after reading other reviews.

One star is kind. I took my son there after a dental accident,Dr. Steve pulled his front tooth then…read morehe wanted a follow up in 3 months, at the follow up he said my son had 5 cavities I was suspicious considering he had regular dental check every 6 months. So I took him for a second opinion X-rays and all and no cavities parents beware!

Top-notch experience with a tooth extraction. From the front desk to the dental assistants,…read moreeveryone was professional and welcoming. Dr. Patel is clearly an expert--the removal was successful. They provided very clear aftercare instructions which made my healing process much easier. 5 stars!"

I just switched to this dentist for insurance purposes and my first visit with the hygienist was…read moregreat. Tracy and Janette were very pleasant and did a great job. My second visit however, was on the opposite side of the spectrum. I went for a filling with Dr. Bartik. I've never in my 47 years had a dentist tell me as they are drilling my tooth that I don't feel them hitting a nerve that hasn't numbed, instead it's just vibration. The attitude and arrogance I received from Dr. Bartik after I communicated that I wasn't as numb as maybe expected. I'd rather pay out of pocket and go back to my last dentist.